ROUSE SECURITY

It was a wonderful experience working with Ed. After calling him he was out the very next day to upgrade our existing alarm system. He really listened to our needs and made valuable recommendations. His solutions were perfect for our needs. He is a professional all the way and knows what he is talking about! All work was done efficiently and neatly and included hard-wiring devices. His annual alarm monitoring contract is highly rated, local, and the very best in price that I could fine. Ed knows his stuff, is a blast to work with and is Highly Recommended. What was special; he called me back the next day to see if everything was working ok and if we had any questions about the operation of the alarm. Try and find this kind of service from a national provider- I wish you luck.

He was extremely easy to work with. Installed camera and equipment's that I had purchased at amazon. Programmed the system completely so it was fully operational when he left. I highly recommend Mr. Rouse

Ed was a consumate professional from start to finish. He was one of four bids that we requested from 2 national alarm companies and 2 local providers. He was the most responsive, listened to our needs, reviewed the particular situation that we have, and made common sense recommendations. We are very pleased with the system that he installed, and trained on how to use it and make changes. His annual alarm monitoring contract is the most reasonable in price and term out of any that we contacted. I would strongly recommend him for any residential or business alarm system installation. He has years of experience working for a national alarm company before going out on his own.

He came within 30minutes of call. WOW! He gave me a reasonable estimate and completed the job within 2 days. My garage was stuffed and he climbed up and over everything without complaint. He was competent and cheerful. The system works great and he made it clear to call if I needed any assistance. I feel so much safer having his security cameras and Ed Rouse made my day!! I would give him a triple A+.

Great!

Ed Rouse was terrific. Fall of 2010 I was in a restraining order situation and felt I needed to be able to prevent or if necessary document any future actions. Ed came out and was able to advise me both on products and their usefulness. It was obvious that he has been in this business for a long time and knows what he's talking about. It was really nice to work with Ed on a solution that really fit me and was not just a cookie cutter approach. He spent a lot of time - several days - not just advising me but also placing and testing the camera system we selected and he installed. What really sets Ed apart is how great he was when I had had an accident (unrelated to the security issue) in the middle of his work with me. I was hospitalized and didn't get home for 5 weeks. By then it was the middle of winter and we weren't able to complete the work until the next summer. Ed was fantastic about working with the situation and came back and finished with complete friendliness and professionalism in June. I whole heartedly recommend him as provider of security systems.

We had a wonderful experience; within 3 days of our initial call, they came to give us an estimate and completed the installation. Ed was very knowledgeable, pleasant, efficient, and took the time to explain our new system.

We selected Rouse Security from other companies on Angies List because we thought we would receive more personalized service from a small company. We haven't been disappointed. Rouse Security is essentially Ed Rouse, who we think has demonstrated years of experience in the security industry. We contrast his experience and the personal attention we receive with what we would expect from the national security companies. Rouse also provides on-going monitoring of the house (which he sub-contracts), which is about $210 per year. We think this is a reasonable price, and while we haven't compared it to other security companies, we guess that it is probably lower. We have been happy with this service, tested at times with a few false alarms. Since instillation (which was about 18 months ago - sorry for the delay in submitting the report!), we have been able to call Ed with questions, and recently had him come over to re-install the window sensors after we put in new windows to the house. He was able to install much smaller sensors, which we were relieved about because we are enjoying the look of our new windows. Our bias in choosing people to work with is always in favor of companies where we can develop a rapport with an individual. Relationships matter to us. This is why we selected Rouse Security, and would recommend Ed to others.

It went very well. Ed is very knowledgeable and offered recommendations that fit our needs. Once we made our decision he was able to install it within days (and installation took only a few hours). Ed's prices for installation and for monitoring are very reasonable - especially his prices for monitoring - and he asks for only a one-year monitoring contract as opposed to most firms.

Ed was very nice and walked me through what my best options would be. He got the work done in a very timely and professional manner and you can't beat his prices!

HE WAS HONEST AND REMOVED ALL THE "MYSTERY" ABOUT SECURITY SYSTEMS. THIS WAS THE FIRST TIME I HIRED HIM---FROM ANGIE'S LIST. FOR A RENTAL HOUSE IN DINKYTOWN, MINNEAPOLIS. I WILL DO BUSINESS WITH HIM, INTO THE FUTURE. HIS CHARGES WERE REASONABLE.

Ed was excellent in reading my dire needs and choosing equipment that served the purpose I needed. My need was extreme and I wanted excellent equipment. Ed did the install and got the system up and working. After the initial set up the system had to be tweaked to give me maximum coverage and Ed was there when I needed the help. Ed is on time, professional and knows how to service his customers. It was a delight to find him for the help I needed. His pricing for the system I was looking for was far better than other companies I interviewed. His customer service before and after is excellent.