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Romarina Cleaning

House Cleaning, Blind Cleaning, Window Cleaning,

About us

We are local, family operated residential and commercial cleaning service provider. We are in business since 2007 and continue to grow with our satisfied customers. Cost of service is determined by the job. Please visit our website www.romarina.com for more info. In 2019 we introduced new service: floor and backsplash tile (ceramic/porcelain) installation. We plan to add more services in the future.

Business highlights

18 years of trusted experience

Services we offer

Professional House Cleaning Services, One-Time, Move-Outs, Move-Ins, Light Commercial Cleaning, Office Cleaning, Janitorial Services, Foreclosure Clean-up, Home Sale Preparation, Window Cleaning and Post Construction Cleaning. In 2019 we introduced new service: floor and backsplash tile (ceramic/porcelain) installation.

Services we don't offer

Weekend & Holiday Service

Amenities

Free Estimates
Yes
Senior Discount

$5



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.972 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
1%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 72 reviews

Jon B.
11/2017
5.0
house cleaning
  + -1 more
We were very pleased with the cleaning done. Staff was meticulous and thorough, prompt and courteous, and even addressed some areas that I didn't realize had been neglected.
Description of Work: Marina's staff do routine cleaning of our 2-bedroom townhome.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

F. C.
10/2016
5.0
house cleaning
  + -1 more
Very well--we use Romarina Cleaning regularly.
Description of Work: Cleaned whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Terri C.
10/2016
5.0
house cleaning
  + -1 more
They've cleaned our house for a few years now and have consistently done a wonderful job. I can never come close to getting the house as clean myself. They use products that leave the house clean, but not smelling like cleaners. Marina responds to emails within less than 24 hours if I need to re-schedule and they have been very flexible in accommodating our family's conflicts. The couple that cleans our house is friendly and personable and I feel like I have friends in my house, not strangers. I highly recommend this company!
Description of Work: Cleaned two level house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tommy H.
10/2016
5.0
house cleaning
  + -1 more
I couldn't have been more pleased with the services provided by Romarina Cleaning.
Description of Work: Housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Steve & Sally W.
10/2016
5.0
house cleaning
  + -1 more
Romarina cleans my home....three levels, four bathrooms, tile kitchen floor and front hallway... every other week. Additionally, Roman has done an exceptional job cleaning my windows. This is a highly professional and responsive organization.
Description of Work: Romarina has been cleaning my home for over 10 years. Their service is consistently high quality. I have recommended them to friends and family, who have also been pleased with the service. After several years of hit-and-miss performance from other cleaning services, Romarina is superior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

BETSY A.
07/2016
5.0
house cleaning
  + -1 more
They arrived right on time. Marina accompanied two workers to make sure that the job was mutually understood and she looked throughout the townhouse (which was completely empty) and we jointly agreed on exactly what would be done. She estimated that the job would take about 3-4 hours. I went and ran errands and the cleaners got to work. She and I returned to the townhouse about 3.5 hours later. We did a walk-thru and my expectations were exceeded. Did a great job! (I recommend that you don't forget to tip these hard-working cleaning people who are actually doing the work.)
Description of Work: I needed a move-out cleaning before closing on the sale of my townhome. This included inside of refrigerator, cabinets , microwave in kitchen, 2.5 bathrooms , cleaning floors throughout (tile, hardwood and carpet). 2000 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Richard C.
02/2016
3.0
house cleaning
  + -1 more
This was a big deal purchase. The people that were doing it were about 65 years old and were Romanian or Russian, I think they were actually Russian but from Romania. They were an elderly couple and did a pretty good job but I am not going to go with them again. The main problems I had were they were very slow. They had four hours and the things I asked them to do was clean the bathrooms upstairs and the one downstairs -- they did not get to the one downstairs. They did some nice things like make up all of my beds. But then as I look around my house the dusting leaves a little bit to be desired. Maybe what she told them was not to move things around so they don't break things. She is going to call me back to see whether or not I want to continue with them, but I want someone to come in for an hour or two a week who will know my house to get everything done. It was very difficult to talk to these people because they didn't speak English very well. These were two of her employees and it was difficult for them to understand what I was asking them to do. They told me that if I wanted them to clean the downstairs bathroom it would cost another $25 for another hour's service. If I could speak Russian it would have gone much better. Their price was high. Their responsiveness to me was very good because I had to delay a couple of times. They came when they said they would. The owner manager was here at the beginning and she talked to them about what I wanted done, but from then on I could not get the cleaners to really understand. It was very hard. The two that she had had quite a bit of trouble speaking English. They were very nice.
Description of Work: They did housecleaning for me.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$275

Response from Romarina Cleaning
Dear member, I appreciate the time you spent to write the review, and I am really sorry that your overall experience was disappointing. However, to be fair, I have to say you omitted many things in your review which make it quite dishonest. First, I wanted to say that I don’t hire people who does not understand or speak English. The cleaning couple you got was able to speak and understand English, and the fact that they have an accent doesn’t let you assume they don’t understand you. They’ve been working for me for a long time, and I have never had complains from other customers in relation to their English. Also, they are more than a decade younger than you thought. Yes, cleaning is not an easy job, and their hard work could be the reason that they don’t look younger. In addition, you claimed that the only thing you asked them to do was “clean the bathrooms upstairs and the one downstairs – they did not get to the one downstairs”. In addition to the bathrooms you mentioned, you also requested them to clean the kitchen from top to bottom (all appliances inside and out, cabinets, sink, floors, etc), dust the bedrooms, the living room and the family room, vacuum the stairs, clean all the windows inside and I was present when you requested these items to be cleaned! When they were vacuuming, you also asked them to flip ALL the furniture and vacuum pet hair underneath... so YES, they used all the 8 labor hours that you purchased and did not have time to get to the bathroom downstairs. They even fixed a few simple things because you needed help with that. They were willing to stay longer if you’d like, but you told me you don’t want them to stay. Also, I want to add a quick note regarding the price. You purchased a Big Deal coupon and if you were unhappy with my pricing, you should’ve checked other companies’ profiles and look for more affordable deals. Big Deal purchase is a fixed price and I am unable to charge less for the fixed amount of hours.

Robert R.
10/2015
5.0
house cleaning
  + -1 more
Two cleaning people came, on time, with all of their cleaning equipment. We toured the house, and they went to work. They did a good job.
Description of Work: Clean the whole house - vacuum, dust, wash floors, bathrooms, kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Cheryl M.
09/2015
5.0
house cleaning
  + -1 more
The team was awesome! I am handicapped and have not been able to maintain my home in very good condition. After 4 hours of the Romarina team work, the house looks as clean as the day we moved into it 15 years ago. They were fast, efficient and did wonderful work, with Marina keeping in contact to supervise their time and my costs. I WILL have them back in my house again - a little sooner than 15 years! Thanks for the great job and hard work.
Description of Work: Entire house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cody W.
08/2015
5.0
house cleaning
  + -1 more
The cleaning team were remarkable. They communicated early and often regarding scheduling. They arrived on time and got right to work. They cleaned our whole house, including floors, windows, bathrooms, and kitchens. The house is now spotless. They did an excellent job.
Description of Work: Angie's List Deal - 6 hours of cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Chrissy H.
05/2015
5.0
house cleaning
  + -1 more
Excellent high quality cleaning service, professional. I have signed up for every other week cleaning based on how this 185 for 6 hours trial went. Very happy.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Julia H.
05/2015
5.0
house cleaning
  + -1 more
Romarina Cleaning did one of the BEST jobs in cleaning my home that I have ever had done. They followed all my requests, including some extra requests to clean one of my aluminum blinds. I will definitely use them again and recommend them to anyone.
Description of Work: Overall housecleaning including 2 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Christine F.
01/2015
5.0
house cleaning
  + -1 more
Romarina Cleaning does a great job. The first visit was their 8-hour special offer. They detailed our house, getting rid of 2 years of dust that had built up on the basement level while we were away preparing a relative's home for sale, and making our home comfortable again after such lengthy disuse. The second visit was for follow up cleaning to maintain the clean, dust-free state they'd had created. I highly recommend Romarina. Our house sparkles thanks to them.
Description of Work: They cleaned our 3-floor home in 2 and 1/2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Response from Romarina Cleaning
Dear customer, thank you for taking time and giving us the review. We are glad that you have complete satisfaction and enjoy our services. Quality and customer satisfaction is our number one priority.

John K.
06/2014
5.0
house cleaning
  + -1 more
Romarina is excellent! Always very thorough cleaning at a reasonable price.
Description of Work: Cleaned floors, kitchen, and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

David B.
05/2014
5.0
house cleaning
  + -1 more
I would recommend her services. Very professional and on time. Was able to help me with a last minute request which I really appreciated. Overall very happy
Description of Work: Cleaned entire house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

elissa A.
04/2014
3.0
house cleaning
  + -1 more
We went back and forth for a long time that they would not accept the coupon offer and had contacted Angie's List to give me my money back, maybe a month later of going back and forth they were able to finally honor the coupon. They were unable to finish the house within the 8 hours, I have had other cleaning services that had looked clean, with this company it did look clean but did not appear fresh. I could tell work was done but it did not appear fresh and clean. They had left a greyish black linear stain on my sons carpet. They had said it was possibly a crayon being stuck in the carpet, but there are not crayons in my sons room. They said in order to finish off the rest of the house and clean the stain that I needed to purchase more cleaning hours. If I had done a job and made a mess I would offer to clean that mess not ask for more working hours to finish of the job.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$160

Response from Romarina Cleaning
Dear customers, Romarina Cleaning is a cleaning service provider with great success. We strive to bring the best experience to all our clients. We ask our customers to be realistic and to understand that we cannot be responsible for things that are out of our control. First, Angie’s List sold the coupon that this customer is referring to by mistake. We had no control of those sales. I asked this customer (and several others) to contact Angie’s List for a full refund, because Angie’s List manages the funds, and we cannot issue refunds. All customers contacted Angie’s List and received refunds, except for this one customer. I asked her many times, but she did not respond to my emails. After three weeks with no results, I decided to honor the deal to make sure the customer has a positive experience with us. However, the costumer didn’t read the fine print on the deal and didn’t make sure our services fit her needs before buying the deal. The customer insisted on washing the walls with bleach sprayer multiple times. The deal clearly says that wall washing is not included. Further, Romarina Cleaning is eco-friendly company, and we avoid harmful chemicals with harsh smell. Many eco-friendly disinfectants are alternative to the bleach. Still, some people associate freshness with bleach smell. Lastly, 8 man-hours is not enough to deep clean a big townhome with huge glass walls that are occupied with many people and pets. Our cleaning teams do a thorough job, focusing on details and avoiding rushing through the house. That is why more time should be given to a cleaning crew in order to receive fully clean and fresh house. We recommended to spend a little more time on cleaning to finish all unfinished tasks and offered to clean that carpet stain at no charge. However, the customer never responded to our email. We apologize to our customer for causing her frustration, but we are frustrated no less. We try to provide the best possible cleaning and would come to her house and remove the carpet stain at no charge, but we cannot bring satisfaction to customers if they want to receive excellent services nearly free.

Anne Z.
04/2014
5.0
house cleaning
  + -1 more
The team of two arrived right on time & worked for 4 hours. They did a wonderful job & didn't do any rooms that I didn't want them them to do. They also did a fabulous job on the bathrooms! Our shower is particularly large & difficult to clean but they did a wonderful job!
Description of Work: Cleaned main level & upstairs bedrooms & bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Romarina Cleaning
Dear customer, We are glad that you had a wonderful experience with our company after buying a deal on AngiesList.com for house cleaning service. We hope to see you back soon.

Angela S.
03/2014
5.0
house cleaning
  + -1 more
Great cleaning job. Looks beautiful. You wouldn't know we have a dog & baby living here. We plan to start having them clean on a regular basis.
Description of Work: They cleaned our entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

ROSEMARY T.
03/2014
5.0
house cleaning
  + -1 more
They clean the house in about two hours. They're always exactly on time, they are very pleasant people, and they do a great job.
Description of Work: They clean the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Waleed S.
02/2014
5.0
house cleaning
  + -1 more
Crew was pretty much on time despite day after winter storm. They were very polite, efficient, and did an excellent job. We have called in house cleaning crews before, only to be disappointed by their lack of follow through. This crew did not let us down.
Description of Work: Bought deal worth 8 hours if cleaning. Floors, bathrooms and cabinetry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Romarina Cleaning
Dear customer, thank you for taking time and giving us a review. We are very glad we met your expectations. Your review motivates us to excel in quality of our services. I should mention though, to avoid confusion, that the deal was $160 for 8 hours, not $100. This deal has expired, but we have other discounts for new clients. New customers can contact us through our contact page on our website.

Andie C.
02/2014
5.0
house cleaning
  + -1 more
I've had the team at Romarina clean my house on a bi-weekly basis for the last few months. They do a FANTASTIC job, they are extremely friendly, accommodating, and extremely attentive to detail. I cannot recommend them enough!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Steve & Sally W.
01/2014
5.0
blind cleaning, house cleaning, window cleaning
  + 1 more
The owners, Marina and Roman, have been very responsive to our requests. When they first started cleaning for us, they did the actual work... they have since hired additional help. We have a lot of tile flooring, which is labor intensive. Roman has also come out separately and cleaned our windows inside and out...
Description of Work: $135 per visit/ 4 hours labor. Romarina has been cleaning our two-story home on a bi-weekly basis for about five years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

michael B.
01/2014
5.0
house cleaning
  + -1 more
We very much like their service. They are reliable and thorough
Description of Work: We have been using them for 3-4 years. Two individuals come to our home for whole house cleaning every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terri C.
01/2014
5.0
house cleaning
  + -1 more
They are very thorough and detail-oriented. They do a great job with appointments and being punctual.
Description of Work: They come out twice a month to perform a whole house cleaning. This includes the kitchen, family room, bedrooms and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Julia P.
10/2013
5.0
house cleaning
  + -1 more
This was my first experience with this company. I decided to try Romarina Cleaning based on their quite good reviews. Today was the initial cleaning and they performed an outstanding job. They do things that no cleaner has ever done before such as tub jets and around the toilet caulk. My house was not that dirty per se, but now it just looks spotless! Again, this is my first experience with this company and I will update my review in the next four or six months
Description of Work: They started to provide regular bi-weekly whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166
    • 1(current)
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Contact information

10547 Sumter Ln, Minneapolis, MN 55438

http://www.romarina.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Window Cleaning,
Ceramic Tile

FAQ

Romarina Cleaning is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Romarina Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Romarina Cleaning offers free project estimates.
Yes, Romarina Cleaning offers eco-friendly accreditations.
No, Romarina Cleaning does not offer a senior discount.
No, Romarina Cleaning does not offer emergency services.
No, Romarina Cleaning does not offer warranties.
Romarina Cleaning offers the following services: Professional House Cleaning Services, One-Time, Move-Outs, Move-Ins, Light Commercial Cleaning, Office Cleaning, Janitorial Services, Foreclosure Clean-up, Home Sale Preparation, Window Cleaning and Post Construction Cleaning. In 2019 we introduced new service: floor and backsplash tile (ceramic/porcelain) installation.
Weekend & Holiday Service

Contact information

10547 Sumter Ln, Minneapolis, MN 55438

http://www.romarina.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM