Roell Painting Company

To sum it up, carelessness, sloppiness, and damaged our house. Stay away from this company, they left paint on our trim, doors, carpet, and moldings. I had them come back a second time to fix their mistakes, and to my amazement, they did an even worse job where the PAINT IS PEELING OFF THE WALL and there are even more spots where the paint is not on the wall. I have asked them multiple times to come and fix the damages to where the paint is peeling off the wall and they refused to unless I sign an NDA that their lawyer sent me. Take it from me, don't use this company, Isaac is rude and unprofessional where he will yell and bully you inside your own home.

This was the second time we've used Roell Painting Co. in our home and it will not be the last. From start to finish, the team was great/friendly to work with, incredibly efficient and professional, and did fantastic work. I couldn't recommend them more highly. We are finishing our basement and, because we used Roell Painting Company when we originally bought our home a few years back and we knew the quality of their work, we reached back out for their help. They came out promptly and knocked out some white on our new ceilings (and primed the walls) and then, once we installed the doors and got all the trim put in, they came back and put an incredible enamel on our doors, got all our floor trim looking bright white, and then put a beautiful gray on all the walls. They did a bright white in our bathroom and a bedroom down there as well. Couldn't be happier with the results. The gray on white looks especially awesome - it was exactly as I wanted and way better than I could've ever done myself. The crew of guys doing the labor were great. Friendly, professional, and got the work done in less time than we expected. I love painting interior walls/rooms myself, but this was a project I simply didn't have any time to do. The scope was too big. We actually started the priming process ourselves, spent a couple hours in fact, and were like - "Nope. We're calling Roell Painting." Like those were the actual words my wife and I said. Simultaneously. We're sync'd up like that. We're going to have them back to repaint our kitchen cabinets later this year. This is the team you want if you have a painting project.

I contacted Roell Painting to do some work for me at a town home I own in Maple Grove. I have owned the property several years as a rental property and my Realtor at Edina Realty told me to have the interior professionally painted before the property was listed. I contacted Roell Painting and was impressed with the professionalism, response time, and how fast they could get my project completed. Time was of the essence to me in order to get the property on the market before winter and I expressed that to Roell Painting. I was dealing with Nick and he assured me that he would provide me with an estimate and have the projected completed for me within 10 days. He even sent a crew over there on a weekend in order to get it completed. I never got a chance to see the work for myself but my Realtor at Edina Realty said it looked amazing and he was able to put the property on the market. Well it worked and the property SOLD within 2 weeks! Very happy customer here!! I would recommend Roell Painting to anyone looking to deal with a professional, responsive, and experienced painting company.

Very efficient but sloppy painters. Had them come back to cleanup things that should have not been painted ie. air conditioner, garage lights, front door) I assume they will end up repainting the front door at their expense. Also, don't like the fact they lay their ladders on top of the shrubs and trample them when they remove and put them back each day until the job site is complete. (We are a townhouse Association with approx. 200 units.)

Roell did a fantastic job treating and refinishing our very old and weathered deck. It looks brand new!

I asked several painting companies to give me a quote about a month or so ago and Nick Roell is the only company that called me back! I didn't answer his phone call because I was busy and he even sent me an email as a follow up to the voicemail he left me. Now that's service! I received his quote and we scheduled the painting to be completed. Nick and his crew showed up on time and everyone was very courteous and professional. The end product was awesome and every step of the way went great! I recommend Nick and his company to EVERYONE! I will definitely be using him and his team in the future. THANK YOU SO MUCH!

Nick was professional and prompt. The quality of the work was excellent and their crew was professional. There was one minor issue and Nick handled it professionally. Would use them again and recommend them.

They did a fabulous job! It was so nice to work with such a professional team. They were punctual and very neat in their clean up.

The service, professionalism of the entire staff was tremendous. As a Realtor I look to quality contractors specialized in the trade that I can refer to my clients with ease. Having experienced their service on my own home I've referred them time and time again to my clients seeking professional, quality painting. All clients that moved forward with Roell thanked me for the referral as they too were impressed.

From the very beginning, Isaac and his team was incredibly professional and responsive. He came out to do measurements and provide an estimate within a couple days of contacting them through their website. After getting quotes from other local providers, I thought the price and attitude from the team at Roell's was the place to go - and I was proven right. The team arrived promptly when they were expected to begin the job, and quickly got to work making wall repairs and organizing the overall project. There were very few questions to be answered, and the entire job was completed within 2.5 days. The team asked if they could start a bit early the second and third days to ensure they could get the job completed when it needed to be completed and were very courteous and polite for the duration of the job. We have been so pleased with the experience from Roell's that we are already working with them to get some quotes for exterior work at our home. Highly recommend!

I contacted Roell Painting to request an estimate for interior painting. Called their main line and left a voicemail and received a call back the same day from Isaac. He was upfront about their current schedule being out several weeks, before we arranged for an estimate. An in-home estimate was arranged the day after my initial call for an estimate. Isaac came out for the estimate and talked us through their process, timing, and advised us on paint options. He was professional and knowledgeable. We received the estimate the same day. We had a couple comparable estimates so I would say their prices are fair. We appreciated their customer service and plan to move forward with the estimate. I will update the review once the job is complete.

I was impressed with their professionalism, client contact, and work ethic from initial contact thru job completion. I contacted Roell based on the recommendation of our association property manager. Isaac returned my contact within a day and listened to my requirements. He came out to review the work area and then sent a bid, all in less than 5 working days. I received 2 other bids and all were within a few dollars of each other. I chose Roell based on Angie's List ratings, Roell's professionalism, and the property manager's recommendation. We scheduled a time for the work several weeks out. Isaac confirmed a week before the work. Isaac provided a contract that was easy to understand. The first day Isaac arrived with Scott and crew and explained to them and me the work to be done (remove popcorn and replace with knockdown). Scott and his work partner set up the area, did their work and left the work site clean and clear each of the two days they worked. Then Jesse and crew arrived to paint. Again set up the area, did their work and left the work site clean and clear. Isaac came the last day to inspect. There will be one more walkthru in a few days. Each of the three days the crews were on time, courteous and respectful of my property. I will definitely hire them again for remodeling work.

Very well. The crew were efficient and worked well together. They made sure areas were protected and cleaned up after their day's work. Isaac responded to my questions and was on-site often. My only criticism was that it did take a few calls to get started with the project.

We asked for an estimate and Isaac came onsite to assess the job. He sent us a quote and gave us swatches later that evening. We decided to change our paint selections, but that did not delay the job; the painters were on time the next day. The livingroom, diningroom and office were painted perfectly by mid-afternoon. Courteous, professional, neat, and fast. They did a great job!

The customer service is top notch, high quality work during the project and very good problem solvers. Their prices are fair and reasonable for a quality painter.

Roell Painting was highly recommended to us by a neighbor who owns a construction firm and prefers to do business with them. Initially, they were very difficult to get in touch with to schedule a time to estimate the job. Nick (the owner) came out to take measurements and was very personable. He talked about their superior levels of customer service, quality and how busy they were as a result and seemed very knowledgeable. He promised to have the estimate ready within two days. I did not receive the quote when promised and had to reach out multiple times and question whether they even wanted the work. One week later, I received an email response that he had not finalized the bid and that they were really busy because they do "great work at a fair price" and did indeed want our business. He promised to have the quote ready that day. Well another week later, still no quote in hand nor any other attempt to communicate with us. Contrary to their claims, customer service is what they lack. For their sake, I hope they have lots of work queued up because they do not seem to be making any effort to win new business. They have lost the potential of gaining my business.

showed up on time for an estimate. Very knowledgable and professional. Likes the ideals presented. Was anxious to receive quote, but did even after calling and asking for quote

Overall Roell Painting did a fantastic job and were very reasonably priced. They responded to my call right away and started work right on-time and finished on time. They provided great help with picking out colors... we love everything they choose. We would not have done the enamel on the trim if they had suggested it and we are so happy they did because it looks amazing. There blog was a great resource in getting updates on the status of the painting and input on what colors they thought would look best. I appreciated that they made sure to do plenty of prep work so none of our furniture got paint on it. They worked quickly and made sure to get everything done when they told us they would. Overall the painting looks fantastic. I have had some bad experience with painters in the past but they did a great job and the next time I need any painting done I will definitely be using them again.