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RICHARD'S CUSTOM WATER SYSTEMS

Water Filtration and Softening, Water Coolers, Plumbing

About us

Richard Grassie began in the water industry over 25 years ago with a prime goal of educating clients on the vast topic of water quality. His company prides itself on client education, customer satisfaction and super-effective water treatment systems. He has a down to earth approach and knowledge of alternative health that people quickly trust.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

All forms of water improvement for city river water, city well water, and private well water.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-10 of 10 reviews

Ashly Z.
10/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah E.
04/2015
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Installed whole house water filtration and four reverse osmosis drinking water sources.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

RITA P.
09/2014
5.0
water softeners, water delivery
  + 0 more
Richard has done our water systems for almost 20 years. His systems include water softeners, whole house purification, RO, etc. Richard is very personable and he knows water!! We've always been extremely happy with the products & service he's provided us. Our RO water is better than any bottled water we could buy!! He has excellent technicians working for him.
Description of Work: Installed RO in bar sink & installed pre-filter for icemaker.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$765

Ruth T.
05/2014
5.0
water softeners
  + -1 more
They were responsive and knowledgeable. They were friendly.
Description of Work: Checked the water and replaced multiple filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

MARTIN K.
04/2014
4.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Matt M.
02/2014
5.0
water softeners, water delivery
  + 0 more
Excellent job.
Description of Work: Updated our reverse osmosis water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Adrianna H.
04/2012
5.0
water softeners, water delivery
  + 0 more
I saw them on Angie’s List and my next door neighbor had used them. It was a referral. He is very professional. I would use him again if need be.
Description of Work: Richard's Custom Water Systems installed a new water purification system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Jeff K.
12/2011
5.0
plumbing, water softeners
  + 0 more
They are really friendly and they always explain things clearly. They are not pushy but provide you with all the information you need to make a good decision. They also send reminders for when we need to get the filter changed which I really appreciate.
Description of Work: We have a service plan with them for out reverse osmosis water filtration system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GREG F.
09/2008
5.0
water softeners
  + -1 more
I have had Richard work on several projects for me over the years. He has installed systems in my home and in my office. The latest project involved moving my system from the office my lease ran out on to the new office location. This was an older building which at first looked like it was going to be an impossible and expensive job. Woody, Richard's installer is brilliant, and very picky and fastidious. Everything was done perfectly and works perfectly. I keep using Richard's Custom Water is for a couple of reasons. First I, my wife, and my friends think the water from his system is the absolutely BEST water we have ever tasted. Second, they are masters at installation. You never have to worry about shoddy workmanship and something leaking. Third, they are extremely good with calling to maintain the system, (change filters, check the tanks, make sure things aren't leaking, etc.). I would recommend Richard's Custom Water over anyone else in the Twin Cities because we have had others and they just don't compare!
Description of Work: Installed complete water treatment system for my home and office over the years, including a whole house charcoal filter and a reverse osmosis system for drinking water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Byron J.
07/2008
5.0
water softeners
  + -1 more
I called them up and they came out. They tested the water and gave me recommendations. They began the installation the next day. Excellent company.
Description of Work: Installed a reverse osmosis water system and a whole house filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    6121 EXCELSIOR BLVD STE # 206, Minneapolis, MN 55416

    www.richardswater.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Water Coolers,
    Plumbing

    FAQ

    RICHARD'S CUSTOM WATER SYSTEMS is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 5:00 PM

    RICHARD'S CUSTOM WATER SYSTEMS accepts the following forms of payment: Check,MasterCard,Visa
    Yes, RICHARD'S CUSTOM WATER SYSTEMS offers free project estimates.
    No, RICHARD'S CUSTOM WATER SYSTEMS does not offer eco-friendly accreditations.
    No, RICHARD'S CUSTOM WATER SYSTEMS does not offer a senior discount.
    Yes, RICHARD'S CUSTOM WATER SYSTEMS offers emergency services.
    Yes, RICHARD'S CUSTOM WATER SYSTEMS offers warranties.
    RICHARD'S CUSTOM WATER SYSTEMS offers the following services: All forms of water improvement for city river water, city well water, and private well water.

    Contact information

    6121 EXCELSIOR BLVD STE # 206, Minneapolis, MN 55416

    www.richardswater.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM