The workmanship was excellent, but that was surpassed by their customer service. Very accommodating and willing to work with you. They were very efficient, work was done on time and it looks wonderful.
Description of Work: They sanded a maple floor in the kitchen, installed matching new maple floors throughout the dining and living areas and finished both to match.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew M.
06/2015
5.0
hardwood floor
+ -1 more
Work was excellent and the results astonishing. Crew was timely, professional and cleaned beyond my expectations. They got into every last nook and cranny, which says a lot if you could see all the doors and radiators in this house. Finally, I got them on short notice - very short notice (long story) and they were able to take on the job and get it done! Love these guys.
Description of Work: Sanded and finished maple floors in two rooms + hallway + four closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Paul F.
12/2014
5.0
hardwood floor
+ -1 more
.
Description of Work: Refinished our dining, living and back porch floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Paul F.
12/2014
5.0
hardwood floor
+ -1 more
.
Description of Work: Refinished our dining, living and back porch floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
John W.
12/2014
5.0
hardwood floor
+ -1 more
one of very few who use monocoat. A special material. Professional, reliable,wonderful work. Would recommend without qualification
Description of Work: Refinished floors and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Elizabeth S.
05/2013
5.0
flooring contractor, hardwood floor
+ 0 more
After purchasing our home, the first thing we knew we had to do, prior to moving, was the refinishing of the floors. After searching and reviewing several companies, we decided to go with Rhodes based on their reviews, previous jobs, and availability. I can not say enough about how wonderful they were on all fronts! They were punctual, hardworking and helpful....True professionals! They took off all of the baseboards prior to sanding and advised us on to make little touch-ups and re-seal them. They even provided us with some stain and finish. The floors were sanded down, stained and finished with little mess as they made sure to cover and close off everything. The also put on additional coat of finish gratis. After finishing the floors, all the baseboards were re-installed and the final product was beautiful! We couldn't be happier! We would HIGHLY RECOMMEND using Rhodes!
Description of Work: We purchased a home that needed to have the approx. 500 sq ft. of hardwood floors refinished. This did not include any stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Grant M.
04/2013
5.0
flooring contractor, hardwood floor
+ 0 more
Having called around for a few other quotes, their pricing seemed the best. They offered several pictures of jobs and references as well. While performing the work, they took the time to remove the baseboards and re-install them after the job was completed, which a few other companies did not offer. We also discussed the pros and cons of trowel filing the floors. Additionally, they helped address a few of the squeaks in the floor. The floors turned out great! I am very happy with the job performed. Along the entire process Dustin did a good job of staying in touch with me and let me know how the project was progressing.
Description of Work: I had my hardwood floors sanded and refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Brian M.
04/2012
5.0
flooring contractor, hardwood floor
+ 0 more
Floors are beautiful. Rhodes did a great job. Between the second and the third coat of finish we scratched the floor in several spots putting in the appliances. Before the final (3rd) coat they buffed out the scratches and now that the final coat is on, the floor looks flawless again. I've already been recommending to friends, and will definitely use again in the future.
Description of Work: Hardwood floors installed in kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Michele G.
07/2008
1.0
flooring contractor
+ -1 more
This was a terrible experience. My husband and I were both shocked and unnerved.
Description of Work: The owner of this business used very derogatory racial epithets when we asked if he would repair the space in our kitchen where he pulled up and left a floor board. The owner came out to give an estimate and to evaluate whether he could do the "patch" job in our kitchen. After affirming that he could do the job, he asked if he could remove a floorboard. I agreed that he could. He said that he needed to pull up the board to confirm what kind of wood the floor was. I thought it was birch, and he thought it was maple, but he was not sure. He confirmed that the thought it was maple, but asked if he could pull up another board. I agreed that he could given that he had already agreed to do the flooring. He selected a very long board to pull up. The board is longer than six feet, and in an awkward position. At that point, he told me that he could not do the job (because of the floor being uneven in the 4'x4.6' patch). I asked him to replace the floor board. He informed me that he did not have the tools to do so. The board happened to be in a tight space in the kitchen and will now be an added cost to us when the original patch is completed. In addition to pulling up one board, he damaged another. When my husband saw this work, he said we should inform the Better Business Bureau. I suggested that we could ask him to come back and fix it, and if he declined to contact the BBB. When I contacted Dustin Rhodes, he told me to "call the Better Business Bureau, you f------ n-----." My husband and I are a biracial couple. After that Mr. Rhodes hung up.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Finished Carpentry and Woodworking
FAQ
RHODES HARDWOOD LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
RHODES HARDWOOD LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa