Reroof America Contractors is a full service roofing company specializing in insurance claims, roofing replacements, and repairs throughout the Minneapolis and St. Paul, Minn. metro area and beyond. Established in 1979, we have the experience and ability to complete all types of roofing and exterior renovations including roofing, siding, windows and gutters.
Our experienced crews are always focused on your satisfaction. We use quality products that will help protect your home for many years. And if you have storm damage we are professional insurance claim contractors, who work with all major insurance carriers.
Products and services include:
* Roof Replacement
* Roof Repairs
* Roof Tear-Offs
* Siding
* Gutters
* Windows
* Residential & Commercial
In addition, we provide commercial roofing services for flat roofs and we’re certified in GAF single-ply systems, PVC and TPO Roofing Systems.
If you are not sure about the condition of your roof, siding or gutters, Reroof America would be glad to give you a free inspection and estimate with no high pressure sales techniques.
Reroof America is a member of the BBB, The National Roofing Contractors Association, Crawford and Company Contractor Connection, and the Chamber Of Commerce. In addition we are an EPA Lead Certified Firm and Certified Green Shingle Recyclers.
Call Reroof America Contractors today to set up your free estimate!
Business highlights
51 years of trusted experience
Services we offer
Roof repair, roof replacement All types of exterior siding and exterior trim Gutters and gutter covers
We needed our roof replaced due to storm damage. I thought this was going to be such a headache between coordinating with our insurance company, finding a roofing company, coordinating the actual roof replacement, etc. But...it went so smoothly! Luckily, our insurance company suggested Reroof America, as we had no idea who to go with. They were so punctual, professional, the job was done in one day - the quality was amazing and the property was left clean! I would absolutely contract through Reroof America again! They were wonderful on all fronts.
Description of Work: Replace roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane S.
07/2018
5.0
roofing
+ -1 more
Reroof America did an outstanding job and left our home neat and clean. They completed the work quickly and efficiently. Workers were courteous and hard working! I would highly recommend this company to anyone.
Description of Work: Our old roof was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pat T.
01/2015
5.0
roofing
+ -1 more
They were from my insurance company. They did a did a hard quality job. They were excellent.
Description of Work: I used them.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristine Z.
10/2014
2.0
siding
+ -1 more
It's unfortunate when a contractor responds to a review and decides it's in their best interests to disparage their customers. However, this was typical of our experience. Yes, a downspout was removed from the gutters. This was not an arbitrary decision. On three separate occasions the gentleman managing the project was asked if this was going to be an issue. We were told it would not be, now the contractor blames us for that decision. The window was accidentally broken when being installed, things happen. We repeatedly called left messages for the person managing the project asking when the new window would arrive. We received no response. As for the billing issues. I am simply astounded at the sheer lack of competence that was exhibited throughout the entire process. A lien release form was provided to the contractor in February and was told they would be paid when it was submitted. The contractor asked about payment in August and couldn't locate that form so we sent another. The email I have of their response states ?I do not have the Conditional Lien Waiver in your physical file. Please send another to me and we will get that sent to them.? Every time I spoke to the contractor I referenced how I needed this form faxed to the mortgage company so they could release the checks to me, and yet it appears they still didn?t have complete clarity that that was what I expected and I thought was agreed to. I?m stunned. When I dropped the check off the lien release had finally been submitted but the amount due and date of loss were incorrect. It had to be submitted again. I am angry and insulted this company threatened to place a lien on our home. The fact is that if the paperwork had been taken care of when I first provided the form I would have happily paid them months earlier simply to be through with this experience. From the day a crew showed up without any notice and dropped shingles in our driveway through spending an entire winter with a broken window to finally having to question the amount due on the invoice and why the amount on the release did not match the amount on the bill - nothing went smoothly with this job. Rest assured, if we ever have the opportunity to provide input to anyone on the selection of a roofing contractor our first statement will be anyone but Reroof America. Horrible customer service. Calls not returned, and constant delays in necessary paperwork caused the insurance company payments to expire, causing us to request additional checks TWICE! Paperwork submitted in February was not property submitted until September. Constant delays in completion of work. Subcontractors would show up with no notice, then not show up again for days. Our gutters still don't drain correctly, and leak at the corners. When we asked the manager (Bill) to come and see the gutters, he told us that we had more rain than usual and blamed it on that. The roofer subcontractors left a huge mess, and had to come back more than once to finish the work. The bay window that was finally installed in November (after being damaged in August) was cracked during installation, and not replaced until April. So all winter we had to deal with a bay window with a huge crack in it that let in cold air. Never once did the company apologize for any of the delays.
Description of Work: Roof, gutter and bay window replacement due to storm damage. It took almost 9 months to get all the work completed. Things needed to be done multiple times, and still are not done to our satisfaction but we are tired of dealing with this company.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$22,000
Response from Reroof America Contractors
It's unfortunate when a home owner writes a review and distorts the facts. All phone calls and concerns were addressed immediately with the [removed member name] project. One window was broken on installation and a new one was ordered and installed. The home owner eliminated a downspout on the home and that caused the gutters to overflow with water after a 3.4" rain fall in August. Home owner complained that gutters were not draining correctly. I visited the job and took photos of tree debris in the gutters that were clogging the flow and had began growing in the gutters. The home owner was over 90 days past due on payment. His mortgage company would not allow us as a 3rd party to insure that all required documents were in place for them to process the insurance check. That responsibility was Mr. [removed member name], not ours. We were forced to protect our interests in a large overdue balance by filing a lien on the property to insure we could collect the debt, At the last day, Mr [removed member name] payed his balance to avoid the filing of the lien.
fred G.
10/2013
5.0
roofing, siding, replacement windows
+ 1 more
Roof replacement happened in 1 day and the quality appears good. I was not at home when the roof work was done. Siding replacement happened over the course of 2 weeks based on weather conditions and the work crew was small (1 worker most days, sometimes 2 people). The quality of the installation appears to be good. Installers were very respectful of my property and cleaned up well after the job. All utilities and electrical fixtures appear to be working as expected after work is complete. A window insert was also installed and the incorrect color was ordered. We are in process of getting the correct color delivered and installed. A new patio door was also installed and the quality appears good. Window wraps and framing for patio door are professionally done and I am happy with the finished look of the exterior upon completion. Reroof America will be replacing my gutters but the date for replacement has not been set.
Description of Work: ReRoof America replaced my roof and siding after hail damage
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$22,000
Laura P.
06/2013
5.0
siding, replacement windows
+ 0 more
We are very happy with the results from Reroof America. Bill Ritenour and his crew did a fantastic job and the house and windows look great. Everything went according to schedule and came out costing what Bill estimated which was very important to us. We really like the new windows and they work great. The windows were all installed in a day. Our new Alside foam backed vinyl siding is a fine looking and functional addition to our home. It really looks like a new house. There were lots of colors of siding and window trim to choose from. All in all we highly recommend the folks at Reroof America. We're very glad we went with them.
Description of Work: Removed old siding, installed new siding. Arranged for removal of old windows and installation of new windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
JULIE F.
02/2011
5.0
roofing
+ -1 more
They did an excellent job! They were very organized, clean and neat. They were on time and finished the job on time. We were very satisfied overall.
Description of Work: They installed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KRIS V.
09/2009
1.0
roofing
+ -1 more
They were totally unprofessional. My car was parked in our driveway while we were gone. When we came back to town my car was covered in tacks and surrounded by nails because the company either just let them fall onto our property and onto my car or just threwn into our yard. We picked up enough tacks and nails to fill a flower pot. They were extremely careless and sloppy.
Description of Work: Our neighbor's house was reroofed by this company while we were out of town.
Rating Category
Rating out of 5
KATHRYN H.
05/2009
1.0
roofing
+ -1 more
The company was recommended by insurance. A rep came out that day. A loose soffit was banging outside my daughter's window, causing her to wake up. He said someone would come out right away to stop it--that took over 2 weeks. They began work in June. They left a dumpster in the drive way for weeks because they "forgot" about it. It took several call. The soffits didn't match, so we had to add that on--that wasn't completed until almost November. During the course of the summer, we found chips and crack in the siding. Guess what--it's May of 2009, and they still haven't fixed them! We've placed call after call, and no one gets back to us.
Description of Work: New siding, soffits and fascia were installed due to storm damage. Insurance paid most, but the above number was our deductible. The total job was over $20,000.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$3,600
OTTO T.
12/2008
3.0
roofing
+ -1 more
I need them to contact me with the lean waiver, or send me an explanation as to why I would not need one.
Description of Work: I contacted this company and they re-roofed my home. They built the new roof, but failed to provide me with a lean waiver. I contacted them for this, but nothing has happened. They said that they would take care of it, but it has been a month and nothing has happened.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
JOYCE B.
09/2008
1.0
roofing
+ -1 more
No work performed-you've gotta show up if you're going to be in the game.
Description of Work: Called to obtain an estimate to replace the roof on my house following hail damage. I received a return phone call the following weekend to my VM at work. I returned the call to the rep who'd contacted me, and never heard back from him.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Reroof America Contractors
As to this "complaint:" When I contacted this person to set up a time to provide an estimate I asked the questions I normally ask (i.e. Is this a storm related loss, has your insurance company been out as of yet, and who is your insurance company?). The person I spoke with refused to tell me who their carrier was. I explained I needed that information in order to prepare an estimate most accurately inasmuch as different insurance companies pay differently based on work be preformed. I was told in "no uncertain terminology" (read into that what you will) that who their insurance company was "none of my business!!" Despite explaining why that information was needed it was clear I was not going to receive it and told them I was unable to help them and hung up. Experience has taught me what certain people are angling for and that same experience has likewise taught me that there are certain "games" you are better off not entering.
DONNA B.
08/2008
4.0
roofing
+ -1 more
Only one problem: I found it difficult to get the pictures of the roof for the inspector. Took too many phone calls to get this going. However, overall I would still go with Reroof America.
Description of Work: Reroof America installed a new roof following hail damage. The roof is beautiful and has been OK'd by our city inspector. I am very pleased. They replaced the roof within 2 weeks of my contacting them. Very prompt in this area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$9,973
ELIZABETH C.
07/2008
5.0
roofing
+ -1 more
The representative I dealt with, Chadd, was an amazing guy. He even drove out to my workplace with the shingle samples because I couldn't make up my mind about the color. The roofing guys got the job done in 2 days. They did an excellent job cleaning up the yard; I couldn't even tell they'd been there and the roof looks beautiful. I should add too that I called 3 other roofing companies for estimates. Two of them told me my roof was too steep and one's estimate was $16,000.
Description of Work: Complete tear down, re-decking and replacement of an extremely steep roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,800
LAURIE H.
10/2006
5.0
roofing
+ -1 more
From start to finish, everything was handled in a timely and professional manner. The receptionist on the phone was courteous and knowledgeable. The person who gave the estimate remained involved to the end of the project, ensuring that everything was done according to how we had discussed it. He was knowledgeable about working with my homeowners insurance (that was paying for the roof), and I especially appreciated that he took the time to explain everything to me every step of the way and was willing to give information that really helped in my decision making process. The work crew was fast, efficient, and also did their job professionally. They worked quietly and cleaned up thoroughly when they were done. Even the dumpster disappeared like magic immediately upon completion of their cleanup.
Description of Work: This company installed a new roof on our house following a severe hailstorm. This included a complete tear-off, new shingles, new chimney flashing, replacement and addition of roof vents, and gutter cleaning. Service included four "visits": Estimate, finalize work to be done and choose shingles, the work (approx 1.5 days), inspection to ensure job and clean-up were performed well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,082
James & Maureen P.
05/2005
5.0
roofing
+ -1 more
THEY CAME WHEN THEY SAID THEY WERE GOING TO COME AND THEY COMPLETED THE JOB IN A TIMELY MANNER. THEY ALSO OFFERED A COMPETITIVE PRICE, THE LOWEST OF 4 BIDS. THEY DID NICE WORK AND WERE WELL SUPERVISED. THEY DID A GOOD JOB.
Description of Work: THEY DID A COMPLETE TEAR OFF AND RE-ROOF
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
DAVID S.
09/2002
5.0
roofing
+ -1 more
THEY DID A GREAT JOB ON THE ROOF, THEY ALSO MOVED A HEAVY PACKAGE TO THE BASEMENT FOR US. THEY WENT ABOVE AND BEYOND.
Description of Work: RE-ROOF
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,035
Contact information
10740 Lyndale Ave S South #10W, Minneapolis, MN 55420
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Windows,
Skylights,
Gutters
FAQ
Reroof America Contractors is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Reroof America Contractors accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Reroof America Contractors offers free project estimates.
Yes, Reroof America Contractors offers eco-friendly accreditations.
No, Reroof America Contractors does not offer a senior discount.
No, Reroof America Contractors does not offer emergency services.
Yes, Reroof America Contractors offers warranties.
Reroof America Contractors offers the following services: Roof repair, roof replacement All types of exterior siding and exterior trim Gutters and gutter covers
Contact information
10740 Lyndale Ave S South #10W, Minneapolis, MN 55420