Renewed Hardwood Floors Inc

JEFF KROH CAME OUT TO DO THE INITIAL ESTIMATE WITH THE ACTUAL WORK BEING PERFORMED A COUPLE OF WEEKS LATER. HIS ASSISTANT, BRANDON CAME RIGHT ON TIME AND BEGAN THE WORK. THE END RESULT IS BEAUTIFUL. ADDITIONALLY, THE DUST FROM THE SANDING WAS KEPT TO A MINIMUM WITH BRANDON WIPING DOWN THE MIRRORS, ETC. WHERE THE BUILD UP OF DUST WAS QUITE OBVIOUS. HE ALSO WAS VERY COURTEOUS AND TIMELY. I WOULD STRONGLY RECOMMEND RENEWED HARDWOOD FLOORS TO ANYONE. P.S. I RECEIVED A DISCOUNT AS AN ANGIE'S LIST CUSTOMER - VERY NICE.

I WAS VERY PLEASED WITH RENEWED. THEY WERE ON TIME FOR BOTH VISITS (TOOK TWO VISITS TO COMPLETE). I EXPECTED MUCH MORE OF A MESS FROM THE SANDING BUT THERE WAS VERY LITTLE AT ALL. ALL ENTRANCES WERE BLOCKED SO THE DUST DID NOT GET ALL OVER EVERYTHING. THEY COMPLETELY CLEANED UP AFTER THEMSELVES. JEFF ALWAYS CALLED ME BACK QUICKLY WHENEVER I HAD A QUESTION. OUR FLOOR LOOKS GREAT.

JEFF ARRIVED ON TIME AND WAS COURTEOUS AND PROFESSIONAL WHILE HE TOOK MEASUREMENTS AND DISCUSSED THE JOB WITH ME. HE GAVE ME A WRITTEN ESTIMATE ON THE SPOT AND WE DISCUSSED HIS SCHEDULE FOR THE JOB WHICH WE WOULD LIKE DONE IN DECEMBER. HIS ESTIMATE WAS COMPETITIVE, HE HAS GOOD REPORTS ON THE LIST AND HE IS ONE OF TWO RE-FINISHERS WE ARE CONSIDERING FOR THE JOB.

ON TIME, PROFESSIONAL AND COMPETENT. EVERYTHING WENT WELL. THE FLOORS ON THE FIRST STORY TURNED OUT SO WELL, MY SON HIRED THEM TO COME BACK AND DO MORE WORK, NEXT WEEK, THEY ARE COMING BACK TO DO ALL OF THE ROOMS ON THE SECOND STORY.

JEFF CAME OUT ON TIME AND GAVE ME A BID TO REPLACE MY FLOOR. HIS PRICE WAS ACTUALLY THE LOWEST, BUT HE WAS IN AND OUT OF THE HOUSE SO FAST I WASN'T CONFIDENT HE HAD THOROUGHLY ASSESSED THE JOB. OTHER CONTRACTORS WERE MUCH MORE DETAILED IN THEIR ESTIMATES.

THE WORK WAS GREAT AND THEY STAYED ON SCHEDULE. THEY WERE ALSO ON TIME.

JEFF CALLED TO RESCHEDULE THE ORIGINAL DATE FOR THE WORK AND PUSHED US BACK BY ABOUT A WEEK. THEN HE CALLED THE MORNING HE WAS SUPPOSED TO BE HERE WITH ADDITIONAL SCHEDULING ISSUES. HOWEVER, HE STILL CAME TO START THE JOB THAT DAY (JUST LATER IN THE MORNING) AND WAS VERY PROMPT FROM THEN ON. HE ADMITTED HE'D BEEN SWAMPED AND WAS IN THE PROCESS OF HIRING MORE EMPLOYEES AND HAD A LITTLE TROUBLE KEEPING UP. I APPRECIATED THAT HE WAS HONEST WITH ME, AND I'M SURE THAT ONCE HE GETS MORE HELP, HE WON'T HAVE ANY MORE SCHEDULING PROBLEMS. HE AND HIS EMPLOYEE BRANDON, WHO WAS VERY FRIENDLY AND EVEN HELPED MOVE A COUPLE PIECES OF FURNITURE, DID A REALLY GOOD JOB. THE REPLACEMENT AREA IN PARTICULAR LOOKS QUITE NICE. A COUPLE OF AREAS WHERE THEY BUFFED AND RECOATED NEEDED FURTHER ATTENTION AFTER THE JOB WAS DONE, BUT THEY CAME OUT THE NEXT DAY TO FIX THEM. THEY SEEMED A LITTLE RUSHED, BUT IT DIDN'T SEEM TO AFFECT THE QUALITY OF THE WORK. OVERALL WE WERE PLEASED.

I CAN'T DO ANYTHING BUT PRAISE! THEY WERE ON TIME. IN FACT, THEY WERE WAITING ON ME WHEN I GOT TO THE HOUSE. THEY WENT OVER VERY CAREFULLY EVERY DETAIL OF WHAT THEY WERE GOING TO DO, WHY THEY WERE GOING TO DO IT, AND ANY PROBLEM AREAS. EXPLAINED HOW THE PROBLEM AREAS COULD BE CORRECTED, WHAT I COULD EXPECT IF THEY WERE CORRECTED. THEY WERE VERY NEAT AS FAR AS THEIR CLEANUP, AND THEY CAME IN AND SWEPT ALL OF THE WOODWORK AND THE WINDOW SILLS ALL OVER, EVEN IN A ROOM THEY HAD NOT DONE. I GUESS I DON'T KNOW HOW TO STRESS HOW COURTEOUS AND PROFESSIONAL THEY ARE. THEY WORKED, THEY DIDN'T DALLY. THEY GOT THE TWO ROOMS DONE EASILY IN A DAY. AND THE PRICE WAS VERY FAIR COMPARED TO WHAT I'D PAID BEFORE, AND THEY HAD A FIFTY DOLLAR COUPON. I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM. I AM GOING TO HAVE THEM OUT TO DO FLOORING IN ANOTHER HOUSE. A+

VERY GOOD, PROMPT, EFFICIENT AND REALLY MADE AN EFFORT TO MAKE THE NEW MAPLE BLEND IN WITH THE OLD.

RENEWED HARDWOOD WAS GREAT TO WORK WITH. I CALLED JEFF ORIGINALLY AND TOLD HIM ABOUT MY SHORT TIMING FOR HAVING THE WORK DONE. HE CALLED BACK THE SAME DAY AND LEFT A MESSAGE SAYING HE WAS TOO BUSY. CALLED ME BACK A DAY LATER TO SAY A PROJECT FELL THROUGH AND HE NOW HAD TIME. CAME OUT ON A SUNDAY TO PROVIDE A BID ON THE SPOT. JEFF WAS VERY NICE AND KNOWLEDGEABLE AS I HAD SOME FUTURE PROJECTS TO ASK QUESTIONS ABOUT. AFTER RECEIVING ONE OTHER BID, I CHOSE RENEWED TO DO THE WORK. THEY CAME WHEN THEY SAID THEY WOULD AND COMPLETED THE PROJECT IN THE TIME FRAME THEY SAID THEY WOULD. THE FLOORS LOOK MAGNIFICENT AND COMPLETELY CHANGED THE HOUSE FROM OUTDATED TO UPDATED IN A MATTER OF A WEEK.

JEFF IS A FRIENDLY, HARDWORKING PROFESSIONAL. KNOWS HIS WOODS INSIDE AND OUT. GAVE A VERY COMPETITIVE BID. THE WORK WAS PERFORMED OVER ONE WEEKS TIME BY A GREAT CREW OF WORKERS. VERY PICKY ABOUT NOT STOPPING UNTIL IT'S PERFECT. WE'RE THRILLED WITH THE RESULTS.

GREAT. CLEAN WELL MANNERED WORKERS. A PLEASURE TO HAVE IN MY HOME. GOOD ATTENTION TO DETAIL. ON TIME. EXCEEDED MY EXPECTATIONS ON EVERY LEVEL.

JEFF CAME OUT AND DID AN ESTIMATE AND EXPLAINED IN DETAIL THE PROCEDURE TO US. THE WORK WAS COMPLETED WHILE WE WERE ON VACATION, THAT WORKED OUT WELL, SINCE THERE WAS STILL A SLIGHT ODOR AFTER WE CAME HOME. THE MONDAY AFTER THE JOB WAS COMPLETED, JEFF CALLED US AND ASKED IF WE HAD ANY FURTHER QUESTIONS. WE WOULD CERTAINLY GO BACK TO JEFF AND HIS CREW DO ADDITIONAL WORK FOR US IN THE FUTURE.

NICE JOB. ON TIME, REASONABLY PRICED.

THE EXPERIENCE WAS WONDERFUL! I HAD ANOTHER COMPANY (FROM ANGIE'S LIST) THAT BID THE SAME JOB AT $1700. THE CUSTOMER SERVICE WAS GOOD, THE QUOTE WAS EXACT. THE COMPANIES ONLY FAULT WAS THAT THEY SHOWED UP EARLY FOR THE ESTIMATE AND SHOWED UP EARLY FOR THE JOB (WHICH I DON'T CONSIDER A FAULT). I KEPT MY DOGS IN THE BASEMENT AND THEY WERE FINE - SMELL WAS NOT BAD. I OFTEN HEAR FROM PEOPLE HOW DUSTY AND MESSY THEIR HOUSE IS AFTER THEY HAVE THEIR FLOORS REDONE - DEFINITELY WAS NOT THE CASE. I WILL DEFINITELY USE THIS COMPANY AGAIN - AN OUTSTANDING CUSTOMER SERVICE EXPERIENCE!!!!!

JEFF KROH, THE OWNER, HAS SEVERAL STAFF DOING WORK FOR HIM BUT DID THE WORK HIMSELF BECAUSE HE SAID IT WAS GOING TO BE A TOUGHER JOB THAN NORMAL. HE WAS SO POLITE, SO HONEST, AND EXPLAINED THE PROCESS COMPLETELY ASKING SPECIFIC QUESTIONS TO MAKE SURE HE DID THE JOB CORRECTLY. THERE WAS A LOT OF FLOOR TO DO BUT HIS PRICE WAS VERY COMPETITIVE. HE HAND BUFFED THE EDGES ON HIS HANDS AND KNEES OVER THE ENTIRE 3 ROOMS, PLUS ANY DEEP SCRATCHES AND ADDED COLOR TO MATCH THE FLOOR TO THE POLY. VERY METICULOUS. HE POINTED OUT SEVERAL AREAS THAT WERE FADED IN THE COLOR. THE JOB WAS THE BEST I HAVE EVERY SEEN. THE FLOORS TURNED OUT SPECTACULAR. I WOULD RECOMMEND HIM FOR ANYONE AND WILL BECAUSE I AM A REALTOR AND HAVE MANY CLIENTS THAT WILL USE HIM. HE WAS ON TIME AND VERY RESPONSIVE. WONDERFUL COMPANY!!! A+++ EILEEN ROMAIN

JEFF, THE OWNER, CAME TO GIVE ME AN ESTIMATE AT THE AGREED UPON TIME. HE WAS OBVIOUSLY VERY KNOWLEDGEABLE AND COULD SEE THAT MY FLOORS WOULD BE ABLE TO BE REFINISHED RATHER THAN HAVING TO BE TOTALLY REDONE (WHICH I WAS AFRAID OF.) HE GAVE A REASONABLE ESTIMATE AND THE FINAL BILL ACTUALLY WAS A LITTLE LESS THAN THE ESTIMATE. HE TOLD ME HOW LONG EVERYTHING WOULD TAKE AND WAS ACCURATE IN THIS. WHEN THEY WERE FINISHED, HE CAME PERSONALLY TO INSPECT EVERYTHING AND TOUCHED UP A COUPLE OF SMALL SPOTS. MY FLOORS LOOK BETTER THAN I EVER WOULD HAVE EXPECTED. I WOULD NOT HESITATE TO RECOMMEND THIS COMPANY TO ANYONE WANTING QUALITY WORK.

ARRIVED ON TIME WITH ALL EQUIPMENT. THEY STARTED THE JOB ON A MONDAY AND WE HAD TO HAVE THE FLOORS FINISHED IN TIME TO MOVE IN THAT WEEKEND. THEY WORKED WELL INTO THE EVENINGS TO BE SURE IT WAS DONE ON TIME. THE FLOORS LOOK GREAT AND WE WERE VERY HAPPY WITH THE WORK. THEY DID NOT ASK WHAT COLOR WE WANTED, BUT CHOSE A VERY NEUTRAL GOLDEN OAK THAT LOOKS GREAT WITH THE OTHER WOODWORK. IF YOU HAVE A COLOR PREFERENCE BE SURE TO STATE IT AHEAD OF TIME.

EXCELLENT SERVICE AT A GREAT PRICE.

THE OVERALL EXPERIENCE WAS EXCELLENT. THEY HAD MATURE EXPERIENCED CRAFTSMEN AND THE PHYSICAL WORK THEY DID WAS SUPERIOR. NO COMPLAINTS WHATSOEVER. THEIR BID WAS SO MUCH LOWER THAN 4 OTHER BIDS I WOULD HAVE BEEN WORRIED EXCEPT FOR THEY RIGHTLY HAVE A LOT OF POSITIVE FEEDBACK ON THIS FORUM.

ABSOLUTELY OUTSTANDING WORK. PROMPT, TIMELY,GOOD ESTIMATE THAT THEY STUCK TO. GOOD WORK, DONE WITH CARE. HIGHLY RECOMMEND THIS SERVICE PROVIDER.

JEFF WAS ON TIME FOR THE INITIAL APPOINTMENT AND OFFERED GOOD SUGGESTIONS AS TO ALTERNATIVES. I HAD NOT PLANNED TO REFINISH MY LIVING ROOM BUT HE POINTED OUT THAT BOTH ROOMS NEEDED TO BE DONE TO MAKE IT LOOK RIGHT AS THEY FLOWED INTO ONE ANOTHER. HE WAS SO RIGHT. THE JOB WAS DONE ON TIME AND TURNED OUT BEAUTIFULLY. MY SOLID MAPLE FLOORS ARE LIKE NEW IN MY 1923 HOME. I FEEL IT WAS AN EXCELLENT VALUE.

WE HIRED THIS COMPANY IN THE SUMMER OF 2004. JEFF WAS THE MAIN CONTACT PERSON. HE WAS ALWAYS VERY EASY TO TALK TO AND PROFESSIONAL. EVERYONE THAT WORKED ON THE FLOOR WAS FRIENDLY, ON TIME AND WORKED HARD. WE WERE EXTREMELY HAPPY WITH THE FLOOR AND OUR OVERALL EXPERIENCE WITH THIS COMPANY. WE GATHERED 3 BIDS AND THIS COMPANY CAME IN WITH THE LOWEST BID.

JEFF WAS PLEASANT, ON TIME, MADE THE ESTIMATE AT THE TIME HE FIRST LOOKED AT THE FLOOR AND WAS PROMPT AND DELIVERED ON TIME. HE ADVISED US ON THE STAIN AND THE FINISH AND THE FLOOR APPEARS BETTER THAN WE HAD HOPED. THE FLOOR NOW LOOKS JUST LIKE HE SAID IT WOULD. THEY CLEANED UP AND THERE WAS LITTLE OR NO DUST OR MESS LEFT. HIS PRICE MATCHED ANOTHER ONE AND WAS NEARLY HALF OF THE MOST EXPENSIVE BID.

JEFF WAS VERY PROMPT AND RESPONSIVE WITH ANY QUESTIONS AND REQUESTS. HE WAS ABLE TO WORK VERY EASILY AROUND MY SCHEDULE AND THE PRICING WAS COMPETITIVE. ONLY SERVICE THAT I MISSED WAS TO HAVE THE WORKERS FILL-IN THE TACK HOLES ON THE FLOOR WITH WOOD PUTTY. OVERALL, VERY PLEASED WITH THEIR WORK AND WOULD RECOMMEND.