Ray N Welter Heating & Air Conditioning

After the service was scheduled and performed a day later, I received a follow up call to see if everything was ok. Excellent! They sure seem to care. I had a good experience with these people a couple of years ago when they replaced the original system they installed in 1979. Everything works great! I've recommended them to several people I know, never heard one thing bad. I shopped around again for service, the worse one was the vendor who does it through Home Depot, they didn't even get back to me. When I had that vendor do an estimate a couple years ago for the whole furnace and A/C system replacement they were way overpriced and not straightforward. The Welter people were as reasonable and reliable as they were a couple of years ago. I recommend them! The price they charged was reasonable, they had to replace both a large filter and a humidifier boiler cartridge in the Aprilaire units they installed a couple of years ago. The units still work great!

Timely response to initial request for quote. The installation process was well communicated in advance and Jason arrived at arranged time. Installation went smoothly and all aspects of doing business with this company was very professional. Highly recommend using them.

Obtained timely quote, responsive. Went with another provider however.

Very personable, prompt and efficient. Repair completed within half hour

I have used them twice and they were able to come on short notice and the prices were fair. Will definitely use again.

I called these guys early on a Monday morning about a broken furnace at a rental property. They were able to get out to the house the same day! I was expecting the worst, and was left with a $150 bill. Not bad Ray Welter. Not bad at all. Thanks for not trying to rake me over the coals. I will definitely use them again for any HVAC needs. Highly recommend.

Welter Heating Co. is a professionally run business. I was pleased with their service and what it cost to install a new Trane furnace in my rental unit. I recommend Welter to anyone who needs a new furnace.

The entire process went as smoothly as it possibly could have. Todd came to provide the estimate within the hour I made my call. The quote was hundreds, in one instance many hundreds, less than two other companies--and I gave both of them the opportunity to match the price. And they did such a good job with the cleanup that you wouldn't know they had installed a new furnace that day unless you had seen the old one. I don't normally write reviews, but my experience with this provider was excellent and I thought they deserved the reference so others turn to them too as an option versus just one of "the big guys."

After our air conditioner died, we solicited several bids for the replacement of the unit. We got two bids before selecting Ray Welter. Their price was easily 2/3 the cost for similar products, and without the slick sales gimmickry. Our sales representative was very informative, and described their products in detail. He did a great job of outlining the pros and cons of each of their products, and even went so far as to say we probably didn't need the furnace replacement. We did both anyway, tree huggers that we are, but really appreciated his honesty. The installation went great with no problems, and we even got a gift box of olive oil and balsamic vinegar which the installer sheepishly presented to us after completion. Overall, highly recommended family owned company.

I got estimates from three providers. Welter's estimate was $2600 - $800 less than the nearest competitor. (I would not have gone with this bid if they hadn't had a good rating on Angie's List). I called them to set up an appointment and was shocked that they could appear the following week. Which they did. Right on time. The work involved running new 220v service from the breaker box 75 feet away, drilling a hole thorugh a 19-inch-thick foundation, and relocating the thermostat. The installer - just one guy - coordinated the electrician's arrival and the delivery of the various parts from their warehouse. He began at 9am and the job was completed by 2pm. Absolutely amazing.

Initially, they came out in May to refill the A/C since it wasn't cooling. We decided to wait and see about further work; wanted to see if the new charge held to determine if it leaked down over winter or had been leaking over the past several years. In August it was clear that there was a substantial leak. They came out again at no charge to give me a quick refill to hold out until they could come again and replace the evaporator (where they found several leaks). I requested an all aluminum evaporator (to prevent formicary corrosion). They spent the time to find a suitable core. Installation day went well - all was done in two hours. They came on time. The only thing I wish could be changed was that the new copper connections were cleaned prior to brazing, and that the system be nitrogen purged prior to brazing to prevent any oxidation inside the new pipes. However, I'm a perfectionist and it is highly likely that I don't have anything to worry about here. The system is working great since the repair. Project cost was $200 less than other bids.

They best part of the story was that Ray Welter was able to adjust their schedule and TODAY were able to come back out and install the new system. Scott--another very knowledgeable technician--arrived at 8:00 am and the new system was delivered by separate truck at 9:00 am. By 11:30 everything was installed and blowing cool air! Did I say the heat index was approaching 100 today?? One of the interesting sidelines to this story was the concern on why I only was able to obtain 13 years life from my last AC system. It was everyone's hunch that the location of the previous outdoor condenser (installed by a different company) was placed to close to an inside corner of the exterior of my house. Two of the three sides were within inches of the house thereby not allowing proper air circulation around the unit. Too much long term stress on the compressor apparently? Scott from Ray Welter made careful adjustments to location of the new condenser unit to ensure lots of clearance! All of the workmanship exceeded my expectations. Ray Welter is a very friendly company.....it is very easy to work with them.

WOW! Yep, WOW! This company is the absolute best. Air Conditioner was giving us a load of problems through the night and our interior temp ballooned to 86, sweat central. Called Ray N Welter Heating & Air Conditioning at 7:30 am and left a voice message (the open at 8 am). Received immediate reply to my voice message and a Rob (the repair tech) was out to my house by 9:30 am. I was having huge problems with the coil, but Rob took care of the job and our house was cooling down in no time. This company is awesome and I will recommend them to everyone. Thanks Rob and Ray N Welter Heating, you really are the best!

Purchase experience: Repeat customer having furnace installed by Welter 22 years ago replaced with new high-efficiency unit. Also purchased high-efficiency A/C at the same time. Got bids from four different companies. Rick Welter from Ray N. Welter Heating Co. was the only one that didn't play games with the utility company rebates. The others inflated their prices, then itemized the rebates as "discounts" to make it appear like the customer was getting a real bargain (which was not true). One company said their bid did not include cost to get city permit (I checked; it would have been an extra $164). Another wanted $100 extra to reinstall our humidifier. Installation experience: With high-efficiency units every home presents its own challenges, including ours where there was just barely enough clearance for the 3" PVC exhaust pipe out the back, but they figured it all out and made it happen. Andy, Dan, Mike, Keith and Jim were professional and fun to work with. I was with them the entire time and learned to respect and admire them for their technical and personal skills. After install experience: I called the city the next day and an inspector reviewed their work. He approved everything. We received the rebate forms in the mail from Welter within two business days of installation. They filled out all of the required technical information along with my name and address. All I had to do was fill in my Xcel and CenterPoint account numbers, phone number, e-mail address and sign the forms. Since the forms are worth $975 in rebates, I made copies of everything before mailing them. Final remarks regarding Ray N. Welter Heating Co: Nice work! Highly recommend. Thank you and all the best. -Ken

Warren evaluated the situation and recommended a second duct run, giving us the option of a higher cost optoin (through the attic) or lower cost option(through the close). We opted for the latter. John arrived promptly on the designated day at 8:30am to start the work and was finished by 10:00am. This all happened within six calendar days! Great work, great price, great doing business with them. I highly recommend them.

Rick the sales rep was low pressure. Gave me the options and let me choose what I wanted.

Our furnace decided to go out during a very cold period, we've had good experiences with Ray N Welter Heating & Air Conditioning in the past and called to have them come out to take a look. They were able to quickly tell us what was wrong and the cost of repairing the furnace, they also told us the cost of replacing with a new high efficiency furnace. Due to the age of our furnace we decided to have it replaced instead of putting money into it, as our air conditioner was at least 10 years older than our furnace we decided to have that replaced as well. They were able to schedule us the next day and in the meantime they brought out heaters for our house. The following morning they arrived on time and were very courteous, they installed the furnace and air conditioner. As it's the winter, they were unable to finish the slab for the air conditioner condenser but will be back in the spring to do so at no additional charge. Our house is warm and they have great customer service.

Our furnace went out in the evening and we waited until the morning to call for service/options (we didn't want to pay higher costs for a service call). I contacted Ray Welter Heating and Air to speak to them about replacing our Carrier Weathermaker, which we had experienced many problems with since the first winter it was installed by another company, with a Trane. Rather than trying to up-sell me to the most expensive model, they listened to my concerns and wants, and recommended a couple of models to meet our needs. When they learned that our furnace had gone out the previous evening, they sent over two technicians immediately to help. The technicians provided a very reasonable estimate of service which included the disposal of the Carrier, installation of the Trane 92% efficiency furnace, and replacement of the PVC pipes. The pipe replacement was necessary because the original installer had put in pipes that were too small for the furnace. This resulted in frequent ignition lock outs with the Carrier. I knew about this problem from a service provider that had come out to the house a few years earlier, but did not mention this to the technicians to see if they would catch the problem. They did immediately. The techs left and returned within the hour with the new furnace and a new thermostat. They worked continually for a few hours and did a great job, cleaning up completely after the work was finished. They were very polite and professional. The furnace has been running beautifully. I would not hesitate to recommend Welter Heating and Air for service and plan to use them in the future!

I called Welter Heating and Air Conditioning due to an air conditioner that was not working at a rental property. I asked that they go out and check to see if it was worth fixing (the unit was very old). I received a call the next day stating that it would be money wasted to "fix" the existing air conditioner. I gave permission to install a new one and this was done immediately. This problem could not have been solved more efficiently.

Terrific vendor! Prices were fair and in line with other vendors. Service was absolutely top-notch in every regard - prompt, clean, personable. Will definitely use them again.

Ryan and Scott came the same day they were called and quickly determined that the unit was a little low on refrigerant but showed no signs of leakage. The unit is 31 years old and has never had refrigerant added before, so I assume that there was some seepage over time. In 15 minutes, Ryan and Scott added refrigerant and measured the temperature drop in the condenser area above the furnace to be sure that the system was working properly. Ray N Welter is the same company that replaced our furnace several years ago and also installed the furnace and A/C in our previous house 44 years ago. They are reliable, professional and reasonably priced. Ryan and Scott were polite experienced professionals who worked quick;ly and with complete knowledge of their job. I will continue to call on Ray N Welter for HVAC expertise.

Our experience with them was very good. We were able to choose the kind of equipment that we wanted. They were very professional. They were very tidy and neat and clean. They always wore covers over their shoes when they came in to work. They were very thorough. They actually caught things that were wrong with the house that we didn't realize. They cleaned up after themselves and we've been very pleased with the equipment that they installed.

The work was performed and the problem fixed. The cost seemed a bit high to replace a switch, we were given a $99 truck charge and are only about 8 blocks away.

This was an excellent experience. Mr. Welter was knowledgeable, funny, interesting, and dedicated to making my purchase worth the money. I very much liked working with a company that has been around as long as theirs, and hearing the stories of his going into homes and seeing their logo on very old furnaces. The A/C unit worked exactly as expected, the price was far better than from anyone else I had received an estimate, and the rebate was larger than I anticipated. This company will be the first one I call for any HVAC needs I have in the future.

Very professional. Price was very, very competitive. The installer did an excellent job. The work was done on a rental property we own. For the future they are the company we will use for all of our personal and investment needs