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PROTECTION ONE INC

4.5(
4
)

Home Security Systems

About us

Protection 1, a repeat Angie’s List Super Service Award recipient, is the nation’s largest full service security provider, protecting residential, business, national account and integrated system customers at millions of locations across the U.S. With its headquarters in Chicago, IL, Protection 1 operates 70+ local offices with more than 2,500 employees for immediate assistance to our 1.6 million customers. Celebrating 25+ years of service excellence, Protection 1 has a proud history of focusing on its customers. This is reflected in our A+ BBB Rating, 10+ Year BBB Accreditation, 95.6% Customer Satisfaction Rating and being rated the #1 in Security and Home Automation by SDM Magazine. Other ways we stand out include our professional installation, same day service, 24/7 live customer service by phone/chat/email(no more automated phone attendants or extended wait periods) and a network of multiple company-owned monitoring centers providing nationwide redundant security coverage and peace of mind. As an additional measure of security, each Protection 1 employee undergoes a 14-agency background check so you’ll always know you’re in good hands. As a privately held company we serve the broadest spectrum of residential and commercial clients, including household brand named national accounts in the retail, banking, manufacturing and high-security markets. We maintain a full-time licensing and compliance staff, which maintains thousands of state and local licenses to ensure nothing but the best customer experience. Call our security experts today and receive up to a 20% discount on your homeowners insurance with a professionally monitored security system from Protection 1, the better choice. Call now.

Reviews

4.54 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
50%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.3
punctuality
4.8
Write a review
Showing 1-4 of 4 reviews
Ronald D.
12/2014
5.0
home security systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$52.91
Virginia B.
06/2013
4.0
home security systems
  + -1 more
For the service I did actually receive, I would have given them an A, but I give them a B because I was going to change providers before I actually got the help I needed. I had called to upgrade my service. They had made an appointment for a salesman to come out. They double-booked the appointment, so they bumped me to the following Saturday. He never showed up and he never called. I called about the missed appointment and was told an Account Manager would call me back. No one ever called back. There is a lot of competiton and a lot of good deals out there. So I called to cancel the service to go with another provider. It was at that point I was contacted by an Account Manager. From that point she followed through on everything, the tech was there to install when he said he would be. He was very friendly, yet professional, and very knowledgeable. The Account Manager then followed up to make sure I was satisfied.
Description of Work: Upgraded security system.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$300
Doug M.
06/2013
4.0
home security systems
  + -1 more
Went well. Professional installation. Equipment seems sound. System works as expected. Easy to use. Good support materials/website.
Description of Work: Installed four door and one window monitors, two smoke detectors, two control panels, two key fob remote switches, signage and stickers. All free with a $49/month monitoring fee.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
GREG S.
05/2013
5.0
home security systems
  + -1 more
Protection One Inc. I have had them for a couple of years. They have been real good. I am currently a user with them. My last contact date was two weeks ago. I spend $ 35 a month. They are on top of it. Their responsiveness, just the company in general, they have been good to work with.
Description of Work: Protection One Inc. I used for my auto alarm.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35

    Contact information

    506 7TH AVE SE, Minneapolis, MN 55413

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home Security Systems

    FAQ

    PROTECTION ONE INC is currently rated 4.5 overall out of 5.
    No, PROTECTION ONE INC does not offer free project estimates.
    No, PROTECTION ONE INC does not offer eco-friendly accreditations.
    No, PROTECTION ONE INC does not offer a senior discount.
    No, PROTECTION ONE INC does not offer emergency services.
    No, PROTECTION ONE INC does not offer warranties.

    Contact information

    506 7TH AVE SE, Minneapolis, MN 55413