PETER VAN HAUER

Peter does very good work. He is precise and very honest.

PETER ESTIMATED THE JOB TO BE $500. HE CAME AND WENT MANY TIMES AS THE LAYERS OF JOINT COMPOUND SET. HE OFTEN WORKED EVENINGS AND STRUGGLED TO GET SURFACES EVEN UNDER HALOGEN LIGHTS. IT TOOK HIM MORE TIME THAN EXPECTED BUT HE EVENTUALLY GOT IT DONE. WE DID NOT HAVE A WRITTEN CONTRACT AND HE NEVER TOLD ME THAT HE BASED HIS ESTIMATE ON TIME WORKED AT $50 AN HOUR. I WAS STUNNED WHEN HE MAILED AN INVOICE FOR $1071. HE WAS REASONABLE ABOUT IT AND I SETTLED FOR PAYING HIM THE ORIGINAL ESTIMATE PLUS THE ADDITIONAL HOURS HE SPENT REPAIRING THE LITTLE SURPRISES ALONG THE WAY. THE OVERALL QUALITY WAS GOOD AND PETER GUARANTEED HIS WORK, EVEN AFTER WE DISAGREED. AFTER I PAINTED I NOTICED A FEW AREAS THAT NEED ADDITIONAL WORK, BUT I DECIDED NOT TO INVOKE THE WARRANTY SINCE HE HAD COMPROMISED ON PRICE. ESTIMATED $500, INVOICED FOR $1071.48, SETTLED ON $771.48.