Description of Work: Terrible experience. The person behind the desk only aknowledge me after 5 minutes, told me without even stopping his work in progress that the tips of the heels cosy $13 and it will take at least 10 days to get them done. Good for them they still have business because with that attitude I packed my shoes and walked out.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kellie W.
04/2010
5.0
shoe repair, leather & vinyl repair
 + 0 more
Man at the counter was very helpful at drop off and pickup. They did good work and made my favorite pair of boots look brand new. Work was done well and he showed the fixes to me when I picked it up. It took me a while to get over to pick it up and it was not a problem.
Description of Work: Had my favorite books and a leather purse fixed here.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
HEATHER S.
12/2007
2.0
shoe repair
 + -1 more
I had difficulty getting to the store before it closed. The first time I tried to drop off my shoes I arrived fewer than 5 minutes late. The "open" sign had already been turned off, but the lights were still on and I could see the owner in the back room. I knocked several times to see if I could just drop off my shoes, but the owner never acknowledged me. Even if he wasn't willing to let me in after hours, I would have appreciated it if he would have acknowledged my knocking and asked me to come back when the store was open. My other two interactions with the owner were markedly socially awkward. The quality of his work was fine, but it was not at all easy to interact with him.
Description of Work: Replaced heel pads on one pair of women's boots and replaced buttons on a pair of women's Mary Jane's.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$27
Rebecca O.
10/2006
5.0
shoe repair
 + -1 more
He is an absolute master craftsman. He does a great job and understands shoes. While the prices aren't cheap, they are fair for the nature and quality of work he does.
Description of Work: We regularly have Bernie fix heels and soles of our shoes and boots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Randall B.
05/2006
5.0
leather & vinyl repair
 + -1 more
He was great and reasonably priced. Did the work while I stood there. I was surprised and pleased.
Description of Work: I had a purse I wanted to add a shoulder strap to. HE did the work while I waited, it took him five minutes and looked great. He also fixed a shoe that needed some stitching to repair the trim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
GERALD L.
02/2006
5.0
shoe repair
 + -1 more
unknown
Description of Work: They repaired my shoes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
DEBORA D.
01/2006
5.0
shoe repair
 + -1 more
I thought the price was great and my boots were done on time. I am really pleased with his work.
Description of Work: Repaired a pair of boots that needed some restitching.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15
JAY A.
11/2005
5.0
shoe repair
 + -1 more
BERNIE IS THE BEST WHEN IT COMES TO RESOLE SHOES! I HAVE BROUGHT 8 PAIRS IN, OVER THE YEARS. THE CRAFTSMANSHIP AND PRIDE IS TOO EVIDENT! HE MAKES THEM JUST LIKE BRAND NEW!
Description of Work: RESOLE SEVERAL PAIRS OF SHOES AND LEATHER, PUNCHED HOLES FOR BELTS AND WATCHES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
TRICIA H.
10/2005
5.0
shoe repair
 + -1 more
THEY WERE QUICK AND DID AN EXCELLENT JOB! I WAS VERY PLEASED WITH THE WHOLE EXPERIENCE.
Description of Work: RESOLED PORTIONS OF A PAIR OF SANDALS AND REPAIRED A BROKEN BUCKLE AND RIPPED LEATHER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
TRICIA H.
10/2005
5.0
leather & vinyl repair
 + -1 more
THE JACKET LOOKS LIKE NEW! I COULDN'T EVEN TELL WHERE THE RIP HAD BEEN.
Description of Work: PATCHED A RIP IN A SUEDE JACKET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
ROBERT H.
02/2005
5.0
shoe repair, leather & vinyl repair
 + 0 more
COMPLETED ON TIME, SHOES WERE SHINED AND LOOKED LIKE NEW. I WAS PLEASED!
Description of Work: REPLACE LEATHER SOLES AND HEELS ON A PAIR OF SLIP ONS. ALSO, REPLACED HEELS AND GLUE DOWN EDGES ON A PAIR OF BOOTS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
CHRISTY E.
12/2004
5.0
shoe repair
 + -1 more
unknown
Description of Work: RE-HEELED AND RE-SOLED MY SHOES.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
punctuality
5.0
Yes, I recommend this pro
$26
BRIDGIT R.
04/2004
5.0
shoe repair
 + -1 more
unknown
Description of Work: RE-HEELED AND POLISHED 2 PAIRS OF BOOTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
punctuality
5.0
Yes, I recommend this pro
$20
DAMON G.
05/2003
5.0
shoe repair
 + -1 more
unknown
Description of Work: HE RESOLED THE HEELS OF A PAIR OF BIRKENSTOCKS AND GLUED THE SOLE OF A BOOT THAT WAS COMING OFF.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Shoe Repair,
Leather & Vinyl Repair
FAQ
PARKWAY SHOE REPAIR is currently rated 4.7 overall out of 5.
Tuesday: 9:00 AM - 6:00 AM
Wednesday: 9:00 AM - 6:00 AM
Thursday: 9:00 AM - 6:00 AM
Friday: 9:00 AM - 6:00 AM
Saturday: 10:00 AM - 4:00 AM
PARKWAY SHOE REPAIR accepts the following forms of payment: Check,MasterCard,Visa