PAPPAS DESIGN

We hired them to look at a project that we wanted to get done. We also wanted to get their advice regarding appliances, countertops and few other things. It was all written advice. There was a person who came out once and there were a couple of phone calls. I am not sure if I would use their services again.

The experience of having Pat here went very well overall. She called to say she would be a bit late, which was no problem for me. Once here, she set to work. I found it very easy to have her in my home; she is quite pleasant, complimentary, and very professional. When I asked specific questions, she had answers which seemed to be accurate and were based on her years of knowledge. She easily tolerated the interruptions from my children and dog in the middle of our talking, which further set me at ease. Through no fault of hers or mine, the job took much longer than one hour, due to the odd shape of our first floor, yet she stuck with it in order to give me a final floor plan. What, for me, is--in hindsight---more important than anything, got pushed into a short amount of time, as--toward the end-- she worked with me on colors for our walls. The colors that were left with me to consider now don't appeal to me at all, and I need to begin again on considering colors. (Not sure how to do that.) I had also, in my phone call to the company owner, asked to have window treatments recommended. This aspect of Pat's visit was almost added at the end as an afterthought; I sensed that Pat didn't know she was expected to do this for me. The window treatment recommendations were done in a hurry. Despite that, I got some good ideas. I have yet to implement any of Pat's recommendations, but will begin doing so soon. I feel that I got my money's worth and more from this service, and would definitely call on Pappas Design again. It was just what I wanted and needed, despite the issues mentioned above.

The second floor of my house had been gutted. It was down to studs and rafters. I needed to get it finished, but first I needed a plan. The design project went very well. I was initially nervous about spending this kind of money. In the end I'm glad I did - the project turned out so well. I could never have done it myself. I interviewed 4 interior designers and selected Mary Jane Pappas. Over the course of several months I worked with Mary Jane, Heather, Angie and Pat - they all contributed their great ideas. They accommodated my request for lots of built-ins, and knew just what colors and materials to use. I was given a set of plans that I could present to contractors for bidding. Because the decisions about details had been made in advance during the design process, the construction project itself was almost stress-free.

Initially we were pleased with their work. However, when we later found problems, they were unprofessional and difficult to deal with. Therefore, I would not use them again.