Orfield Design & Construction Inc

Laura and Ron arrived on time to take a look at a wall we wanted removed. They immediately set about examining the house to explore the possibilities. In doing so they discovered that the wall was not load bearing, and made the welcome suggestion that I do most of the demolition work myself and use their electrician and drawler independently to finish up the job. They took pictures to confirm with their engineer that the wall was not load bearing and got back to me with confirmation within 24 hours. They also offered some helpful thoughts for future projects. In the end their honesty and advice saved me thousands of dollars; a less honest contractor could have taken advantage, this type of honesty goes a long way in my book. And they did all of this for no cost. They will defiantly receive my future business.

Laura and her dad, Ron, are wonderful people and extremely knowledgeable about residential design and building. They are very attentive to communication with the owner, and to obtaining concurrence about project goals and expectations. They are good with reality checks. There is no baiting or hidden agenda with them. Everything is above board. Authentic, caring, great listening skills, realistic. You are left with a solid impression that you are getting the best advice available from a very knowledgeable and trustworthy source. We decided not to do a garage tear down and addition, at least not in the current economy. We had three iterations of the project completed, trying to get the number into a range with which we could work, but it was not meant to be. The finished plans and drawings were very precise, complete and easy to understand. We have them for possible future reference and use.

The process went fine. The costing far exceeded my budget...had it been just somewhat above the others I may have considered it. I paid the $400 for the preliminary drawing and ideas and that was money well spent. The D I gave for price in general was the total project price. While clearly there is a markup for Orfield's professional services in coordinating all aspects of the project and insuring quality...I felt it was too high. I do feel that if a homeowner wants nothing to do with the project and you just want to "turn it over" to them Orfield would probably do a very good job. For the price difference I wanted to be involved and it went fine. I did incorporate many of their ideas. **I would also qualify my reaction to the price by saying I really have nothing to compare it to in terms of a full design company proposal...all other quotes were siding type contractors etc.

I paid about $600 for the estimate and plan. The estimate was for $15,000. I decided to use them on the basis of the reviews on Angie’s List. Ultimately, I thought that the owner was a little pushy. Also, her design ended up being nonfunctional. It turned out to be non-practical. I would absolutely avoid using them. I do not think they do a good job planning. They push you towards what they want. They listen to what you want. I will not use them again in the future.

I ended up choosing a different contractor who seemed to understand the style I was looking for much better than Orfield did. Much to my surprise, after receving no contact other than generic email newsletters from them, I received a hostile phone call two years later from someone claiming that final payment on the design had not been made. His attitude and tone with me was very non-professional and disrespectful, he was evasive as to who he actually was, and the call clearly came as a surprise to me after two years. They also tried to charge two years worth of interest on the small balance due. Based on this experience, I would not recommend working with this company.

The job went very well. They stuck to the schedule as closely as they could. They are great to work with and we didn’t have any problems with them. The price was high, but we were going for high end products.

The job took longer than we expected, first the workmen were great. It is difficult to have someone always in the house, but I would have any of them back to visit.

It went well. They came out and assessed the problem and gave us an estimate. The work turned out well. I was happy with what they did. I didn't get a lot of estimates but the price seemed to be in the range. My only complaint was that sometimes they didn't always take their shoes off and I wish they would have. I would definitely use them again.

This was my first experience with a remodeling project. I began getting bids several years ago and actually went through three rounds of collecting bids. The first two times I got bids from three contractors each and never felt good about the bids or the companies themselves. We finally decided we really needed to complete this project in January 2011. I got bids from three more contractors, Orfield being one of them. From the initial phone call to the final walk through, my experience was positive. Laura and Amy were professional and helpful. They listened to what I wanted and offered suggestions. I never felt pressured or like they were trying to upsell me. The design plans were right on par with what we wanted for our bathroom. We didn't want anything too fancy for the basement bathroom, but didn't want it to feel cheap or slapped together either. All of their sub-contractors were extremely courteous, arrived on time and cleaned up when they left. Given my budget, Laura and Amy offered some great ways to save money, like adding tile around the top of the shower stall insert instead of tiling the entire shower, to make the bathroom look nice. I always knew how the project was going. I have heard horror stories from friends about home improvement projects gone bad, so I was very nervous. But there were no major problems at all with this project. There was one tiny mistake, I didn't get the the toilet seat lid I ordered, and that was corrected immediately. Project management and communication is one of their strengths and they do quality work. I highly recommend Orfield and will use them again.

A great company to work with. I love my new kitchen, it is just as I envisioned it to be. They worked with me every quality of the way, great attention to detail and excellent craftsmanship.

The company was able to set up a very timely appointment. They were on time and great to work with. They seemed to understand our needs during the initial meeting but did not feel their estimate reflected that. They provided an estimate above what we felt we needed to do.

He removed rotten wood from the side of our home and then replaced it so that siding could be installed.

Very well. They had to remove asbestos tiling and cement walls and build new walls; remove cement floor and install plumbing and fixtures and replace floor. Bathroom turned out great. The rest of the basement and a lot of the upper floor needed updating and repairs due to water damage. They were prompt, the communication and coordination was very well done and we are very happy with our house.

They were very professional. They presented a detailed plan of the work to be done. I did not use their services, because their quote was much higher than the others. I will consider contacting him in future for a quote.

It was a very positive experience. I always got feedback, and the communication was really good. I was really pleased with their work and professionalism.

They sent me the plans, they looked wonderful but when I got with one of the representatives, the least of the plans was 78% above anything I could pay. At that time I said, "we are done". My complaint is that they knew I could NEVER afford what they brought to me. I think they misrepresented themselves. The owner at the initial visit that she had "28 years experience" in this field. She should have known right then and there that I could never afford their services. I think it was very wrong for her not to be upfront with me and my financial situation. They are now billing me for the remainder of $250 which I will honor because I signed a contract however that has now reduced my amount to spend on this upgrade to $4500. I think this is a very deceptive practice.

The company was very professional, but I had the impression this job was too small for them. They were too expensive. It does appear they really know what they are doing.

They were very pleasant to work with and very professional. They seemed to have good quality workmanship and focused on custom woodwork that matches the period of the home.

We had a great experience and I had no issues with them. I think they were very clear and communicated very well.

I liked them very much but my husband didn’t like the women that work there. Their work was very good but they were on the high side financially. They were more than others but the work was really good. The workmen that came were great and we didn’t have a problem with anybody that came. He had wonderful suggestions but we didn’t think to ask how much that was adding to the cost of what we did.

They were very confident in getting the project finished in the short time frame that we had. They were always on time during the process. Communication was always opened and was positive.

Their bid was near the high end of that range with very good quality materials. However, their design was kind of quirky, with little imagination. The thing that caused me to not use them, more than any other factor, was their complete inflexibility on choice of materials. Everything had to be purchased from THEIR suppliers. I could not even go and buy something, bring it home, and have them install it. Case in point; their plumber. We wanted a vessel sink in the bathroom. I found one I liked from a different supplier, that was not available through their supplier. The plumber refused to install it, and when pressed, he would not guarantee his work. There were a few other issues with a similar response. My reaction is and was; who is hiring who? Who is paying their wages? Apparently, there was not a big enough "kickback" that way. That is no way way to run a business. Maybe their other customers let them make all the selections and decisions for them, but that isn't the way I expect to do business.

They quoted us $20,000 on a job that ended up costing us $9,000. They were really thorough and they had kind of a architectural feel in the plans they submitted, but they did not listen to what our price restraints were and weren't terribly open to negotiations, so not going with them was definitely price driven.

It was a good interaction. They are above our price level. They are a higher end design company.

The experience was wonderful. They were very responsive. The product was wonderful. If there was a problem, they were on it to get it resolved. They were very communicative.