On Time Contractors Inc

The quality of the end result exceeded our expectations. The kitchen looks great. They did a nice job matching the ceiling between the rooms, redoing the ceiling finish to meet their quality standards. The finish carpentry was excellent with a few adjustments to get everything to fit very nicely. The only area for improvement would be better communications. It would have been nice to see a detailed plan of work for each week or day. It was a major hassle to be without a kitchen for about 5 weeks - but there's no way around that.

Pavel was the general contractor on our project and was very prompt and responsive to any questions we had. He gave us a very detailed estimate on the spot at our first meeting indicating exactly what everything would cost broken out by almost all tasks and the overall price was very competitive to other quotes we had received. After deciding to use On Time Contractors, they were able to start the very next week and progressed very quickly through the initial work that needed to be done (additional framing, rough in plumbing, electrical work, HVAC work) in the first two weeks or so. After this work was done, the remainder of the work progressed a lot slower. This work included, sheet rock, patching and sanding walls, priming, sanding down again, and the finishing of the fireplace and cabinets and took about 5 more weeks to finish these things. We were originally told the whole project would take about 3 weeks and would have liked to have a few more updates towards the end of the project as to what was going on and why the timeline went over the estimated time (was more of a concern for us because we have a dog). Throughout the project we met the guys working on pretty much all aspects of the project and thought everyone of them was very professional and friendly. This helped make my wife and I feel very comfortable having them work at our house while we were at work. We encountered a hiccup when the stone work that was done on the fireplace was not done to our liking, but were very pleased when Pavel reassured us that "They are here to make us happy and if there is something we don?t like, they will fix it until we like it" And that is exactly what they did! They took almost all the stone off the fireplace and redid it to our liking and now we are very pleased with how it turned out. Overall, we were happy with the price, the people, and the finished product.

Overall they did a fantastic job. The entire project went very smoothly and was completed quickly. They have this entire process down to a science. They obviously know what they're doing and have the rewards and ratings to prove it.

I'm sure they have done some nice work. I just don't like the rude treatment I received and will find another company that will at least come out and look at what I want done. I have no idea what it would cost, that's why I called a contractor. Bathroom remodel is my first project. Kitchen remodel is the second. Total remodel of a rental unit is the third project. A total remodel of my basement is number four. (add a 3/4 bath, laundry room, and "rec" room) I never got an email from this company. WATCH OUT YOUR NOSE IS GOING TO GROW!! I'm glad he could tell what it would cost over the phone. I just paid the final bill for the bathroom remodel and it came to a little over $16000.00

We are absolutely delighted with the transformation of the bathroom. Our once dated peach and green bathroom is now stunning. They converted the closet into a shower w/ frameless glass door, added beautiful glass tile throughout, and updated all of the fixtures, including a lovely deep soaking tub. Looks like something out of a magazine. I still can't believe the workmanship we got for the price. As others have noted, Pavel and the entire crew are very courteous and professional. They kept our house clean throughout the process, always showed up when we expected them, etc. Of course, there are always questions that come up in the course of a remodel-- we had only to call Pavel and he either answered his cell phone, or called back within minutes. I just can't say enough about how pleased we are. I can't imagine we would look anywhere else for any future remodeling needs.

The crew was respectful, professional, and highly skilled. Pavel was very responsive to every concern we had. I would strongly recommend OTC for a kitchen remodeling project. In addition, if I have any other remodeling projects OTC will be the first and last contractor I call.

The person I talked with was a good listener, professional, and was helpful.

I met with Mark Hallberg at my home on 4/5/10 to discuss the scope of my kitchen remodel project. He seemed interested in doing my project at the time. Five weeks have passed and I have not heard back from Mark or anyone from On Time Contractors. I called Mark today 5/12/10 and he said they would not be able to do my project. I did not ask for a explanation. Whatever his reason he should have called long ago and explaned that they could not do my project. On Time Contractors were unprofessional and wasted my time.

Phoned to set up an appointment for an estimate on carpentry work in master bedroom. They never returned my call.

We had a terrific experience with On Time Contractors, in general, and with Pavel, in particular. Pavel and his crew were always punctual and very responsive to our questions and concerns. The quality of their work was fantastic and we are very satisfied with the final product. As importantly, we have been very satisfied with the process throughout the remodeling. The crew was very respectful of our house and as a result we had a minimal interference with our day-to-day life during the work on the basement. The craftsmanship of all involved was high.

Fabulous. We worked with Mark, who helped us design a new layout for the kitchen that maximized our space. He came up with the idea of creating the new opening between the kitchen and dining room and it has made such a difference in how open the kitchen feels. Mark gave us very helpful advice in picking out colors and materials. We had a number of questions and Mark and the owner Pavel patiently worked with us to figure out all the details. Once we signed the contract, On-Time started within a couple of weeks. They said it would take 5 weeks, and they finished in exactly five weeks. They always showed up when they said they would, and all the work was scheduled in a smooth and logical progression. Pavel worked with us through several issues and did everything we asked him to. He made sure we were completely satisfied. We have had many compliments on the workmanship. We are especially pleased with how the new arch matches perfectly with the existing arch. They made a plywood template to made sure it matched exactly. The granite countertop is beautifully cut and finished. We used a fairly complicated design for our backsplach tile, and the tile work is perfect. We love our new kitchen!

My experience was very good. When Pavel first came out he was very knowledgeable and helpful with my project. He listened and put together a quote on the spot which I was surprised I did not have to wait for 2 weeks for the price. When I gave him the approval to start he introduced me to his crew and explained to me who was coming and going and kept me informed with the next step in the process. The best thing of all was they were finished ahead of schedule. I would and have recommend them to friends and family for any project.

Pavel and his team specialize in high quality work at incredibly competitive prices. Not many people can bid a project at a lower cost and deliver the highly professional and fast service they are capable of. From the first day, they arrived, unloaded, prepped the basement, moved items that were too heavy for me, and came in like a team preparing for a big game. They delivered on their date of completion despite the typical problems and delays that come along the way of a remodel projects. Whenever I needed something in particular to be addressed, i could reach Pavel and he would in turn address his team promptly and often the issue would be dealt with either the same day or the following work day. I highly recommend them to anyone who knows what they want done and need someone to deliver a professional finish on a timely basis for an incredible price.

From the beginning Ontime was professional and prompt. They conferred with me continually about different aspects of the remodel. I love our duplex now so thank you Ontime.

They were great! We are really happy with the way everything turned out. We've received lots of compliments from our family and friends!

Called main number, voicemail greetings advised I call another number for the type of job I needed done, called that number, left a message. No one has called back from that second number and it has been two weeks.

Our experience with this contractor did not go very well. We contacted On Time Contractors based on the reviews they had received on Angie's List. We met with the Designer/Project Manager on 9/24 to bid two separate jobs; one large (2 baths and master demo and remodel) and a smaller job, the garage finished (taped, mudded, sanded and painted). We were told we would have the bid for the smaller job on Monday, 9/28 and the bid for the larger job on Monday 10/5. When we did not hear anything from the contractor as promised on 9/28, we contacted The Designer/Project Manager to be told we would have the bid early the next evening. If the bids we received from three different contractors, On Time's was more than double two of them and triple the third bid. I called and left a message for the Designer/Project Manager and emailed him to inquire why the bid was so high. I never got any reply either by telephone or email. After no response we used another contractor that we met and bidded for the garage job and are now taking bids from other contractors we found on Angie's List to do the larger job.

The work was done exactly in the time frame we were given. Pavel and Zoli were great to work with. The counter top specialist was particularly helpful as we were selecting our products. This was a small project, but we were treated well. Our phone messages were returned promptly. Great customer service and quality workmanship.

Zolie and Mark came out and believed our budget could be kept to $12,000 and that if all items were in stock could be completed within a few weeks. We loved their suggestion of white subway tile and their quote of $12,000, which was almost half the cost of quotes we'd received from other companies years ago. The work was delayed a few times because of inventory issues and a trip out of town for us, but Zolie was very apologetic and kept in constant contact with us about the schedule. Design services are available from the company but we basically designed the room ourselves and bought the tile and fixtures on our own, which we were happy to do as it kept the costs down -- if you're uncomfortable with making these choices on your own, however, pay for design work. The workers who came to our house were extremely conscientious and attentive to detail, putting in long hours and cleaning up thoroughly each day. Plastic sheeting and boards were laid down for the duration of the project to protect the house. The company owner stopped by several times during and after the project and all the licenses and inspections were taken care of. We lacked a shower and toilet for one day. We always felt that everyone on the project was working very hard to please us and get things done fast since it's only bathroom. It was scary to undertake such a big project on our only bathroom but we always felt like Zolie and the rest of the company cared about our experience and worked to make us happy. We are overjoyed with our new bathroom.

Very well. Pavel and his team did everything very professionally. Everything step of the project is on time and within budget as originally quoted. During the request for quote process, Pavel's quote didn't come in as the lowest cost, but we chose them because of the excellent ratings from Angie's List. We are very glad that we made the right decision.

Pavel promptly returned our call and we received an estimate within 1 week. He was very meticulous and answered all of our questions. On Time?s bid was competitive, and we chose them based on prior recommendations and because we felt comfortable with Pavel and Mark. The crew was always very courteous and did a good job cleaning up each day. Whenever we had a concern, it was promptly addressed and resolved without hassle. The only delay in the project was due to the custom shower glass, which was subcontracted, so not really On Time?s fault. We are very happy with the finished product, and would and have recommended them to others.

Came out to bid for a bathroom, bedroom and rec room. Seemed like they had a very set way of doing things and flexibility on products/prices were not an option. Received the bid on-site but the price was very high, again I am assuming because they are required to use certain products. Out of the eight bids, this was by far the highest (it didn't even include the egress) so I didn't even try to get a counter offer from them. When I turned them down, I got an email from my contact there questioning the thoroughness of my search and my choice. Seemed like a good company but more for people who want high-end and high-price work done.

In general, it went well. Pavel worked hard to keep us happy and redid some parts of the project until they were complete to our satisfaction. It went much longer than planned because we were slow in getting some flooring delivered and because defective carpeting was installed by a subcontractor. Pavel agree that the carpeting should be replaced. Unfortunately, it was back ordered. This gave the project that "never ending" feel, but the carpet was installed promptly when it arrived. I don't think we could have asked for more.

We had a very positive experience with Pavel Sakurets and his team. We called Pavel based on his stellar rating on Angie's list and we were not disappointed. He was very courteous, professional and competitive in his pricing. Above all, he and his crew were always "on time." We needed to finish the space before our baby was due in November and despite some delays in permits and inspections they did finish on time. Pavel was always accessible by phone and responded right away to all questions. He had to go overseas during the project and made sure we had someone local to contact. But even so his phone message left an overseas number to reach him if needed and the assurance that he would bear all costs for the calls. This was just one example of the wonderful customer service. He was very prompt in giving us a quote after looking at the space and the final quote was very close to the quoted figure. He gave us some helpful suggestions along the way while making sure that we were the ones making the decisions. We are very happy with our new basement. It's a bright, beautiful space and the bathroom is the swankiest in the house. We have a minor electrical glitch that is being resolved promptly after we contacted Pavel. We'll definitely hire On-Time Contractors again for any future project.

Mark came out and walked through the basement area as I outlined the work I wanted done. He did a good job of capturing my lengthy list of items - some large and some small. The proposal he sent to me was very detailed, with the price for each item broken out. I had some questions about specific items, and he quickly responded with answers and/or an updated proposal. Working with On-Time through the proposal/bid process was a positive experience.