On Time Contractors Inc

I called to get a flooring quote (approx. $5,000 job). They intentionally asked me what I thought the cost/size would be. At that point they let me know they don't waste their time with jobs under $15,000. I chose not to waste my time at that point and told them I would put the report on Angie's List. They didn't seem to care.

Pavel and Igor met with us on 12/19/11 and began work the following week. During the initial meeting, they measured the space, provided a design plan and a detailed breakdown of the costs with a projected time line, and answered all of our questions. The entire project was estimated to take 8 weeks or less which was right on. This was our first major home project and it went very smoothly. I asked for a few changes to the contract, Pavel and his crew were very accommodating and worked hard to keep the job moving smoothly. I had lots of questions which were answered to my full satisfaction. My phone calls and emails were answered promptly. These guys went out of their way to help make this a good experience for us. They did many things without charging us. I really felt as though we were a team. I highly recommend them.

see statement above. Stephen Russell 836 Fairmount ave St Paul, MN 55105

We first met with Pavel, the project manager in Oct., 2011 where we discussed the basics of what we wanted done. Pavel gave us very good feedback and ideas at this meeting - which is one of the reasons we decided to use On Time Contracting, Inc. as our contractor. Shortly thereafter, they began the work. There were crews of workers here throughout the process - but outside of the expected noise, you didn't even know they were there. Every worker that was here was veryfriendly & polite and every worker did a great job of cleaning up after themselves. Pavel contacted us about every two - three days during the entire process to ensure that the work was being done to our expectations. He was very patient and professional whenever we needed changes done to the plan. The work was completed on time and to our complete satisfaction. I would highly recommend On Time Contracting Inc. to anyone who is looking for a contracting company.

It was a bad experience. It was a special deal that I purchased. I set up an appointment and the guy called on the day of the appointment and said that if I wasn't ready to go, then he was not coming over and he slammed the phone and hung up. I wasn't happy. They wanted me to do it right away. It didn't seem that they were building a long term relationship.

After making the decision to move forward with a finish of our basement, we set up appointments with three potential contractors for the project, the first of which was with Pavel Sakurets of On Time Contractors. What impressed us from the start was his level of accessibility and follow through. Prior to our initial meeting, I placed 2-3 calls into him and never had to leave a voicemail message. The day before our meeting Pavel called to confirm and was on right time for the meeting the next morning. After walking through the basement with us and discussing some ideas, he went to work on measuring the space and putting together an estimate. We had expected a "ballpark" figure; however, the estimate he presented provided detail down to the "gnat's eyelash". This was all done in the span of a couple of hours. We did move forward with the other two interviews; however, the benchmark had already been set and neither of them measured up to this. The next meeting we had was two weeks later at On Time's showroom to make the various selections for the project and construction began just a little over one week after that point. Throughout each of these stages, Pavel again impressed us with his follow through and communication. He clearly outlined what would be happening in the days leading up to the start of the project and was on-site for a pre-construction meeting to introduce us to his team and walk through the scope of the work. On Time Contractors uses their own employees for all the work on projects except HVAC, Electrical and Drywall. This was very helpful in that we knew who exactly would be working in our home and were able to float any questions/concerns through them if needed. The project itself went very smooth. The level of quality and craftsmanship that Pavel's team put forth was extremely impressive and one that all contractors should strive to offer their customers. The timeline quoted for completion was 8 weeks or less but the team wrapped things up in 6-1/2 weeks and the total finished cost matched the original bid to the penny. The project has been completed now for approximately three weeks and we really enjoying our new space. Even my father-in law (in the construction trade and not easy to impress) has commented several times on how great the project turned out. Kudo's to Pavel and his team! They've definitely earned their spot at the top of Angie's List.

The company was punctual and professional and were in constant communication throughout. Pavel and Igor arrived on time and came prepared with binders of their work and references. We were clear that we were probably not going to schedule work anytime soon. The gentlemen were very professional and sincere in their work in providing estimates. We were very impressed with their work ethic and clearly top-notch in their work. We got a detailed estimate and detailed plans of the remodel. During their visit Pavel also gave us tips that we could use immediately. We highly recommend them for any remodeling/construction needs.

Pavel came to do estimate and was on time and thorough Estimate was very fair Work was started as promised and workers were very diligent and professional Drywallers minor issue shutting off water heater w/o telling us, but we figured it out There was a slight delay in carpet that was not contractors fault All the workmanship is top notch, everything looks great Pavel is in constant communication and is always asking for feedback, feedback I gave was to do a clean up step at end (ie drywall powder off windows), he is very receptive to suggestions Overall the experience was great and I would recommend them and hire again, the price for the workmanship is definently worth what you pay.

They are amazing people. They were way ahead of schedule. They estimate was only $2.00 off. The owner speaks perfect English. Whenever I needed to talk to the owner he was always able to talk with me. He is extremely accessible and they are very clean people. They came early in the morning and stayed late. They saved me a lot of money through great suggestions. When I had different contractors come out, one person would come hold and they would say that would go back to the office and provide an estimate. When they came, 2 people came and one explained all of the policies and the owner took a look at the measurement and they were able to provide and estimate right then and there before they left. They have everything organizes kind of liked choreography. They have the experts in each area come in at the perfect time. They are very organized and no one ever had to wait to do the work that they needed to do. I can not say enough wonderful things about them and their work.

When I called they said they do not do any jobs under $15,000.00. He was very rude about the whole thing.

The project started out well. The estimate was prompt and thorough and Mark was very responsive to our questions and concerns. Once the project started, things started to deterioriate. The contractor was training in a new project manager who was clearly over his head and did not receive much support. The master suite framing was not built to plan, the contractor tried to charge us to move the wall until we were able to prove that they did not build it to spec. From that point on, it was difficult to reach the project manager. He did not return calls or e-mails. Later in the project, the contractor tried to tell us that we needed to replace a window to meet code. We called the City and found out that it was not necessary. The project actually turned out well. We are happy with the quality of work. The process stunk.

We found On Time Contractors on Angies List, and decided what the heck, we'll add them to the list to interview for our basement project. We had only one bathroom previously, and wanted to add some additional living space as well as a bathroom - but the space was raw and old, and we weren't sure where to start. Pavel came in and made some great suggestions, including that we could fit in a small bedroom if we wanted. He did the drawings, had a very complete estimate, knew the laws/rules around Mpls building and what we needed to do. We felt that his estimate was the most complete, realistic, and straightforward - as well as competitive on price - so we hired him. They started like a beehive down there, and I never felt that my requests and questions were met with anything but honest answers and respect. I didn't go the traditional route of the majority of his clients - I sourced a lot of the materials and had 'big' ideas, and Pavel and his team made it work and were clear what the associated cost was so I could make a decision on whether to pursue certain things. The estimate of the work was exactly what we were charged for that work, change orders were clearly priced and agreed. We never had a dispute on what we owed, when, or why it was a certain amount. They have literally just finished the space, I have peace of mind because I have a 2 year warranty on my space, and now I get to decorate! They have been a great team to work with and I recommend them.

We are very happy with the remodel. First, we were told it would take 8 weeks and On Time finished in 6.5 weeks, which is unheard of. Having an early finish was wonderful. The team was very considerate and did a lot to make the impact on the rest of the house as minimal as possible by hanging plastic, covering flooring, installing zipper closures, etc. They worked very hard and were often working until 7:00 to get the work completed on schedule. I was glad they were employees and not subs. Most importantly we are happy with the QUALITY of the work. My biggest fear was that the workmanship would be shoddy and the details would not be up to our standards. Pavel assured me they only do quality work and he was right. I took photos of the project throughout the process and the work was solid all the way through. We went to their showroom and ended up picking out things from their showroom which we are very happy with, especially the tile in the bath which looks great and was a good price. Work progressed rapidly. Pavel asked me how often I wanted to be updated and he ended up calling me every 2 days. He was very responsive and was more available than I was to deal with things. Whenever we had questions he walked us through the process and why they were doing what they were doing. Most of the time when we worried about something or the other, Pavel said, "It's no problem." Each city & state inspection passed. At the end there were some details we weren't happy with and Pavel had them all were fixed before the job finished. The only surprises we had were with the plumbing. We had very old, small pipes and the plumber recommended installing larger pipes to bring the house up to code. this was our only surprise. We agreed to do it but didn't know the plumber would have to go upstairs to also work with the pipes. Miscommunication meant we didn't clear out places upstairs and ended up with plaster all over stuff. That was the only misstep and it was with the plumber not the guys at On Time. Overall we are extremely happy with the basement. It's the nicest part of our house. I would and have recommended On Time for anyone contemplating a big job and are looking for quality work. They are not the cheapest but you get what you pay for, good quality work, on time, with people who are considerate, clear and proud of their work.

Based upon the excellent reviews on Angie's List, I contacted On Time Contractors for an estimate on a home my husband and i recently purchased. We didn't yet have occupancy of the home so had to get permission from the seller to enter her home and my realtor had to come to the house to let myself and Brad from "On Time" contractors into the home. He NEVER showed up for the appointment! I called him and it was obvious he had completely forgotten about our appointment and had n recollection of speaking to me just a few days earlier. He had no idea who I was or what property I was speaking of. Despite his complete lack of respect for my time (and the time of my realtor) I did agree to reschedule the meeting for the following morning. He did show up on time and spent about an hour looking at the property. I was promised an estimate sent to my email address within a week. Three weeks later I have yet to hear a word from anyone at "On Time" contractors. What a joke! Meanwhile, I have hired an excellent contractor (Ryan Sieffert with Cyclone Construction) who has met with my husband and I on multiple occasions and already started working.I am new to Angie's List and this experience will make me very cautious about trusting reviews in the future. Addendum 11-20-11: I have just reviewed the response from On Time Contractors. Something I think would have been worth a phone call. When I made the appointment, I made it very clear I didn't yet have a signed purchase agreement. Hence the importance of having an appointment time as many schedules had to be adjusted to make use of the time I had available to get quotes. My husband and I did sign a purchase agreement just 5 days after we had several contractors come to the home to give us quotes. The work has now been completed. I was told I would have a quote "within a week". I was never asked to provide a copy of the purchase agreement. That is a blatant lie on behalf of On Time Contractors.

My wife and I decided to remodel our kitchen in late December of 2011, so went to work on researching potental contractors via Angie's List. We found 3 strong contractors, including OTC to interview and get estimates. We were immediately impressed with Mark Hallberg down-to-earth approach and communication skills. Mark was easy going, answered our many questions and provided advice and guidance our kitchen project. This kitchen remodel was our first project working with a contractor, so the potential size, scope and cost was daunting to us at times. We decided to conduct more due diligence to help ensure we were making the right choice. I contacted several references provided by OTC and I was very impressed with feedback - all good feedback on timing, cost, quality etc. In the end, we decided on OTC contractors because of their outstanding reputation based upon their references and the information from Angie's List. The project was great overall. I work as a project manager so I work a lot with process and project plans. I was impressed with the strong processes that OTC has in place in all phases of the project . The planning phase with Mark went well as he answered our many questions with patience and flexibility. The construction phase was well organized as the OTC team members demonstrated a hard work ethic and adherence to quality and craftsmanship. During the construction phase Pavel, the project manager, was easy to work with when requesting changes or adding new items. Issues or communication misunderstandings are always going to result in a project this size, but Pavel did a good job handling issues when they arose. All and all, Pavel, Mark, Alec, Oleg, Ivan, Igor, Demtri and Brad did an outstanding job and met our expectations. They finished on-time and on-budget while building a beautiful kitchen that my family enjoys on a daily basis.

Brad the plumber was punctual on arrival and fixed the leaky shower head within 30 minutes. He also checked another plumbing issue I was having. I had a previous plumber who came out and he couldn't figure out where the problem was coming from... Brad really impressed me with how quick he found the problem and gave me an estimate right on the spot.

They will not take a job under $15,000. I called to confirm that.

Pavel and his gang at Ontime Contractors do two things well. They finish when they say they will and they do high quality work at a reasonable price. We received three bids for our basement and Ontime came in the lowest by a decent margin. Ontime also was able to start the soonest and finish the quickest. The choice was easy. The key to a successful remodel is open and frequent communication. Pavel is very responsive and usually instantly available by phone. If we needed to discuss specific issues, Pavel made sure to come see us in person. His crew was very friendly and were approachable if any smaller questions arise or you just like to check in and be nosey about what is happening on a daily basis. There were a few subs and they were mostly good as well. Pavel is very good about taking care of any issues that emerge. In order to be on time, he moves ahead quickly but is always willing to fix things that need to be changed. In terms of quality, Ontime is top notch. They are incredibly good painters. My visiting parents, amateur remodelers themselves, marveled at the patching of the sheetrock for our flat ceiling. The mantle and post that Alex built and stained looks fabulous. The tile work in the bathroom is beautiful. Excellent quality at a great price and on time to boot. Highly recommended.

Based on an overall score of A on Angie's List, we contacted On Time Contractors for a bid on our kitchen remodel. Mark came out to our house on February 24th to discuss what we were looking to do and take measurements. He said he it would take him about a week to complete his quote for us. I waited 2 weeks before sending an email on March 8th asking about the status of our quote. Another week later, on March 14th I received a response that Mark had been out with the flu, was getting caught up and would have our quote to us later that day or the next. That was March 14th. On March 22nd we still hadn't heard from him so I sent another follow up email. It is now April 5th and I haven't heard anything from them. No quote, no email, nothing. I'm sure they will have some wonderful response to this complaint saying they weren't interested in our project or they have a score of A for a reason, blah blah blah. I just know this is not a company I would waste my time with when they provide no follow up to someone who (was) interested in doing business with them.

Overall it went quite well. There were several small details that weren't done right the first time but Pavel was extremely responsive to every issue we brought up and had everything immediately fixed to our satisfaction for no extra charge. OTC's price was much more competitive than the other bids we received and we are very happy with the end result. Workers were all polite and nice. Timeline was essentially as expected.

They started in the fall and finished in December, with a few minor items to be finished in the spring.. The workers were good and honest. If I had it all to do over again, I would have done more research on what was needed to be done. We were uneducated on the process. There were miscommunications on both sides. I do feel things were resolved in the end.

Our overall experience w/On-time was very positive. We got an initial estimate that was about 20-25% under the actual cost but the variance was due to the need for an electrical upgrade to support a future attic expansion (unforeseeable) and various upgrades we decided to install. On-time was able to meet our very aggressive schedule and did so with the utmost professionalism. The crew was very respectful and courteous. We will for sure use their services again in the future & have recommended them to friends & family.

The entire process went very well. Pavel and his entire crew are wonderful. I couldn't have asked for better people to do the job. They were even able to save most of the old ceramic glazed brick walls that my Great Grandfather had originally put in the basement when he built the house. They were also able to leave the trees that had originally been used for support. This house holds a lot of sentiment for me and regardless of what it looked like I wanted those things to remain and they were able to do it and still have it look good. Pavel also made suggestions that the first design company I almost went with didn't suggest and would have cost quite a bit more, so I'm very glad I went with On Time Contractors. Pavel also will also let you know up front what costs will be and let you know what items or areas you can save costs on. The crew is very thorough and keeps in constant communication with Pavel. Every time I thought I might need to remind them about something Pavel was already on top of it. All of the crew were very polite and very nice. I felt very comfortable with them here. They arrived early and worked late and cleaned up every day. I normally don't like to give a review right away because I have "spoken too soon" before......but my basement is now beautiful and I know that should anything need attention On Time Contractors will take care of it. They want to make their customers happy!

The initial estimate of time was six weeks and On Time Contractors completed all the work within the expected time line Issues or changes that we raised during the process were all dealt with in a timely and fair fashion As our house is almost 100 years old there was other work that needed to occur once the previous kitchen was removed including sub floor correction to address floor squeaks and insulation The guys were very good about cleaning up after themselves and worked throughout the six week period - the only exception was periods waiting for various inspections from the city inspectors Work started very quickly following the signing of contracts The company is very fair and reasonable about changes to the original contract - there were some things such as location of sockets and light switches that we altered as we went along The contractors were friendly and respectful of our space and property For the most part, their team are employees but sub contractors are used for electrical and granite. The granite process of selection and than installation was wonderful. There was a day delay due to a snow storm that hit but we were informed of that and given the weather that was very understandable. The electrical install went well although a little delayed due to other emergencies but all still completed within the 6 week time frame. The biggest issues we had were with things outside of OTC control. The company we ordered the appliances from and who delivered them were stressful and it took some work to explain to them that we wanted them to be careful of the newly installed floor. Weather in MN in winter is a factor but to OTC's credit, even on some really bad snow days, they had staff show up on Saturdays to complete work - like handles on the new cabinets and grouting on tile to ensure they stayed on track. Things to consider is that at project start, you are unlikely to have everything you want figured out - like granite color, tile color, where light switches should be and so expect some need to discuss with the contractor changes. OTC were very good about this and only charged for extra materials or time over the original contract - no additional change charges were added. Overall a very good experience and I would recommend this company to anyone considering re-modeling work

REVISED: Changing overall grade "C" as I don't believe it's fair to rate an "F" when service not performed. I do appreciate the follow-up comments and wish the best for your company in the future. We picked this company from Angie's List based on the great work they appear to have done for many other customers. I should have looked closer because there was a comment similar to the one I am writing now. We only need a small basement bathroom gutted and redone. Upon hearing this Pavel curtly notified us that they won't even come to the house for a project under $15,000. Ok, fine, that's your policy so no problem. But at least advertise that clearly so people like us don't waste OUR time on contractors like you. Additionally Pavel was rude and short in his answers and did not display the level of courtesy I would expect from a customer/client relationship. In all fairness, Pavel did follow-up this not so nice phone exchange with a nice email restating their policy. Our Advice: Be nice on the phone too. We are not doubting their work, just their sales pitch and politeness.