NORTHEAST TREE INC

George was responsive and kind. I will not hesitate to contact him for future work or to give a recommendation to a friend.

"Thank you Northeast Tree for removing our very, very large, and sick tree from our property in the alley. A's - All around! We chose you first and foremost for the knowledge you demonstrated in the industry. You were able to identify the specific trees we had and suggested specifically the best time to remove them, educating me on how this tree will specific spores it can release during removal. Immediately you knew we would need a crane for the safety of the garages in the alley, and just as important, your crew. It was such a relief that you were going to arrange the disconnect and reconnect of our power as well. It was a great surprise when one of the workman informed me that you had pulled a permit to block the alley! Your company was the most professional we had met with, and with such a large tree, you made us feel at ease in where we were going to put our trust and money. Everything was clear in the proposal and you took the time to find out which houses we would need to inform of us blocking the alley. It was great having one less thing to think about! You gained our trust and delivered, exceeding expectations! Your crew did an exceptional job and they were friendly, efficient, and decked out in the brightest safety gear! Thank you! Kristen in St. Paul

Do not sign a contract with this company. I had a tree marked by the city for removal. I reviewed the list of approved contractors and Northeast Tree seemed close and no different than the rest of the companies I saw. I had never had to pay for tree removal before, so I didn’t know what to expect. I wish I had done more research. I contacted them through their website on June 11th, and within a few days George came out to review the tree. He looked at the tree and lot for about ten minutes and had what he needed. On July 1st, I was sent a contract for the work and signed it. I was told that they were very busy, and they would schedule the tree removal in August. It seemed like a long time to wait, but so far everyone had been friendly, so I went along with it. On July 9th someone from another company knocked on my door. They said they had another job in the neighborhood and they could remove my tree for half the price Northeast Tree had bid. Not only that, but it would be done that Saturday (two days away!). They had insurance and certification at the ready, so I said yes. I contacted George from Northeast Tree and respectfully asked to cancel our contract. The contract didn’t list any fees, only that their permission was required to cancel. I assumed that since they hadn’t even scheduled the work yet, this wouldn’t be a problem. I was very wrong. George’s tone changed immediately. He told me that there would be a substantial fee to cancel the contract. I asked him why the fee was so high. He said “The fee is based on a typical profit margin for a job of this size.” Not that it represented any time/effort/labor that had gone into the project - but the profit he expected to make from me. For doing nothing. For not even scheduling the work. I asked him why he wouldn’t just cancel and his response was “If there were a compelling reason to cancel there would be no charge. Your convenience does not seem a very compelling reason to release you from this contract.” I signed a contract, and I honored that contract. I sent in my payment today. My tree was taken down by the other company weeks ago and they did an amazing job. If I had stayed with Northeast Tree, I would still be waiting for them to schedule the work. I still saved well over $1,000 - even after paying their absurd fee and tipping the other contractor an extra $100 for being so amazing. Do yourself a favor and look elsewhere.

My experience with Northeast Tree was excellent. They were very professional, answered questions in a timely manner. I chose to use a tree service I have used in the past.

They used to be great. We asked them to remove the tree 8-10 feet away from the home. They left 8-10 feet on top of the house. Away, top? Then they told me that they met the specs. I am not an engineering firm! Lost their invoice (look we are all humans), got scolded over the phone and blamed many attempts made. They told us that neighbor’s tree is about to split and need braces and another tree needed to be removed as it was dying. Our Edina city expert told us there is nothing wrong with both trees.

They did the job really well. I didn’t need to be at home for it. Cleaned up the mess completely. Beautiful to have the out of control shrub gone. They are very responsive, quick, with good communication in between. Very pleasant interactions. Price was what I expected. Offered Angie’s discount. We have used them before and will use them again!

The company responded quickly last fall to my request for a bid, and upon their recommendation, the front yard tree was taken down last fall, and the back yard tree this spring, when the semi-frozen ground would mitigate any yard or garden damage. The fall removal was pretty spectacular. The tree was removed in sections, each lifted up over the driveway via a very tall crane, to the street, where it was further sectioned and then hauled away. My driveway and yard configuration would not permit crane use for the other tree this spring, so the backyard tree was disassembled more conventionally, with saws and ropes, and then hauled to the front with a small fork lift-type vehicle. In both cases, the crew did a very good job of cleaning up the lawn, the driveway, and the street. I had a minor dispute with the company over the cost and specifics of the first stump removal, but that was quickly resolved via emails. I would hire this company to do tree work again.

It went as described by Northeast Tree. They came on time and finished promptly.

Work was scheduled and the team held to it. Excessive rain prevented chipping out the stumps at the same time. The team returned when the weather permitted and finished the job. All was neat and on schedule. I have used Northeast Tree before, would use them again, and highly recommend them.

George knows trees. For any trees you really care about, I would highly recommend Northeast Tree. Would use again.

Northeast tree is unethical. I had them cut and trim 2 trees. They trimmed one of the trees wrong When I asked them to please do what I asked, which is cut the limbs down that are hanging over my neighbors property they would not. They said it was not in the contract, but they would do it for an additional fee. I called the office and told them they did not cut the branches that I wanted they refused to comply with my request unless I wanted to pay more money. It cost over $2,000 to have work performed that was not what I requested. As a senior living on a budget it was very disappointing to have this kind of response from a company.

I hired Northeast Tree to prune two trees. One was a general pruning to have some clearance from the house, and the other one was a more detailed pruning. The tree is above my deck and I was having issues with lots and lots of smaller branches falling from the tree. The last thing I had them do was remove a bunch of buckthorn growing along a chainlink fence (this was worth every cent I paid for it.) I appreciated that I didn't need to be present for the initial inspection. George walked me through all my questions and provided me with a good amount of details as to why certain things were being propoased. They communicated with me very well. We did have to reschedule once do to an equipment issue, but they let me know as soon as they could that they could not make it out. The work was completed quickly and professionally on the day we rescheduled to. Overall, I believe they did great work and I plan on using them in the future for tree pruninings. I also plan on using them to removed a couple dying trees as well as replacing said trees being removed.

I had a large Elm overhanging my house and neighbors house that needed to be trimmed back. They were quick to come out and provide a quote and made the process super easy by emailing the quote so I didn’t have to be there. I talked through the quote and received thoughtful explanation and suggestions regarding what was necessary and how other options would impact cost. They came out and delivered on what we agreed to. I’ll be using them again in the summer for other services.

There was some delay because it was following a storm and first priority was given to trees on building and as the limb was in my back yard and not going anywhere I didn't mind the wait. The limb was eventually removed.

The team was very professional. They left the area looking pristine. One of the team members, and arborist, kindly answered questions about another tree while they were setting up to do the removal.

They showed up at the time indicated and did the work. They did a good job. If I need services in the future I would hire them again.

Someone came out and gave me an estimate to tri a red maple in the front yard and a large silver maple in the back yard. He gave me some professional advice on the silver maple. I got one other estimate and that person stated that the silver maple was too difficult to trim due to age and decay. Lynn was very responsive on scheduling the work. They came when I expected them, did an excellent job on both trees and cleaned everything up. I would not hesitate to recommend this company.

They made all the arrangements with the neighbor, did the work, and cleaned up. The only thing I had to do was to pay the bill.

Couldn't have been more professional. George came out and then emailed a bid that I was happy with, and we scheduled a date to do the work. I happened to be out of town at the time, but when I returned, I saw that the crew did everything they said they would do--including cleaning up afterwards. I wouldn't hesitate to hire them again.

Quick and clean service. Responsive and sensitive to our deadline. Great customer service. Would recommend.

George was out within a day to give me a free estimate and consult on new trees and their placement. Chris and the crew were prompt, efficient and courteous. A follow up email was answered promptly. One of the trees I wanted has still to be planted because they didn't feel their grower had a quality tree available at this time. I appreciate that they didn't want to plant a lesser one just to get it done..

The trees we needed removed were nestled in between the power lines to my neighbor and the power lines to my house. The trees were growing in a bad spot between our houses, and the crowns of the trees extended over the roofs of both our houses. It was a technical challenge I am sure but it was no trouble for George and his crew. George and Lynn worked with the power company to have the juice cut first thing in the morning and they got to work taking apart the 5 trees we needed removed. They used their bucket truck where they could and climbed the trees where they couldn't. They brought down the trees piece by piece and by about noon they were reduced to stumps and they carted off the ground-up remains. When the power came back on the fridge was still cold. George and his crew are real professionals and I would hire them again in a heartbeat. They came back a few weeks later to apply a herbicide to ensure no regrowth.

Prompt service, excellent work. Would hire again.

Totally professional job. Completed all work including stump grinding in a single day. Left site clean. Accomplished without having to be present. Lynn and George were friendly and accommodating. Paid on line. Would totally use them again.

George came out and gave me good advice about the work as well as an accurate estimate. The work had to be rescheduled once due to weather. Lynn and her crew showed up punctually at 8AM when resechedule date. They listened to my instructions which included cutting the tree trunks into 20 inch lengths and leaving them for me to use in landscaping. The trees that were removed were not accessible with equipment, so the brush was hauled out by hand. They have worked for me before and always do a great job. I will definitely hire them again!