I called Mark after reading reviews online about his work and he was out here the next day to take a look. 10 days later he had the new garage door in and it's perfect for what we needed. Another contractor had told me they wouldn't do it because the foundation was uneven and garage was leaning a bit (like most old garages in the neighborhood)-- they said the garage wasn't in a condition to put a new door on. Mark took one look at it and said no problem. Sure enough the new door works great. He was the easiest to work with contractor I've ever hired. Awesome experience and great to have a usable garage again thanks to Mark.
Description of Work: Garage door needed replacement on an old single car garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$720
MARY W.
06/2018
5.0
garage doors
+ -1 more
It was 7 PM on a Sunday night...was going to do some errands...garage door would not work...was a broken spring...called Mark at Northeast Garage Door Inc....he made it over to my place by 9pm and replaced both springs...adjusted chain, oiled needed areas, did an outstanding job...have used him before...he is the only person I would ever call ! Thus I had to rate him "excellent" in all areas. Give him a call, you will not be disappointed !
Description of Work: Broken Garage Door Spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Lisa S.
07/2017
5.0
garage doors
+ -1 more
Mark returned my call promptly and came out the next night and quietly and swiftly did the repair and tune-up (quietly because it's a detached garage!). Appreciate his quick and competent service.
Description of Work: Reattach stile (brace) on bottom of door; tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Martha J.
04/2017
5.0
garage doors
+ -1 more
Service was punctual and high level.
Description of Work: Fix garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gordon E.
08/2016
5.0
garage doors
+ -1 more
I called Mark McConville, who did work for me a couple of times before in the past few years. I left a voicemail message which he returned in a few hours. He came out later that evening. Thought he could replace the board but when he suggested putting in a new unit I took that option. I was rather surprised at the low cost he quoted. He replaced with a brand new unit, added the eyes at the bottom which reverse the door if there is something in the way, made some adjustment so it would run up and down smoothly, and included two remote controls which he programmed (I also have two other garages and he reprogrammed the other remotes to coordinate with the new one). Mark does all the work himself and will make sure the job is done right. He is very responsive - will come out any time day or night (24 hour service).
Description of Work: I had a very old garage door opener system. When I tried to replace a burned out light bulb I saw sparks and the motor was dead.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
KATHLEEN R.
08/2016
5.0
garage doors
+ -1 more
After being told by two major garage door companies that our 1918 tuck under garage could not have an opener because of space problems, Mark at N.E. Garage door came and was able to install an opener for us. We were so impressed with his knowledge of how to work around problems that we also ordered a new garage door to be installed along with an opener. Mark is a real craftsman who knows how to solve problems. We now have a tightly sealed new garage door and an opener on our old Minneapolis home. Mark was able and willing to make the changes needed to install the door and opener. We thought his price was very reasonable for the amount of labor he did, removing the old door, hauling it away, installing the new door and making accommodations for the opener. Price included the single door and opener. Just FYI, Mark prefers to work in the evenings and at night.
Description of Work: Garage door was worn, no longer opening and closing and we had never had a garage door opener. We had been told in the past that our garage did not have enough clearance for an opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Bradley V.
07/2016
5.0
garage doors
+ -1 more
Mark was great! Called him around 11am, and he returned my call in the evening. He quoted me $220 recommending to replace both springs, which I'd planned on anyway, and arranged to come the next day. He got here while we had company in the evening, but he just got right to work. I chatted with him a bit, real nice guy, and while we talked he was going over all the the nuts and bolts snugging everything up. After replacing the springs he found something wrong with the opener itself. Fortunately, he said we have a pretty good opener and he was able to fix the problem (loose/broken wire). Charged me $20 for that, which seemed good; guessing a lot of places would charge that to just think about opening up the unit, and most likely just want to replace it altogether. Included with any service he does is making sure the door is in excellent working order. He said he can't stand a noisy garage door and will never leave them like that. Well, ours was VERY noisy, but now the only sound you can really hear from it is the motor of the opener itself. No more groaning, creaking, and squeaking.
Description of Work: Door had a broken spring, and there was a loose/broken wire in the opener unit as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
LINDA D.
06/2016
5.0
garage doors
+ -1 more
Mark was polite and very considerate of my time. I think it took 1 1/2 for him to complete the repair. Two days later there was a horrible scraping/screaming noise when I would open/close the door. I called Mark and he know exactly what was causing the noise. He stopped by that night to make a few adjustment - he told me to leave the service door unlocked and that he would lockup after. The next morning the service door was locked and the garage door went up smoothly - no more scraping/screaming noise. I will be calling on Mark for all future garage door issues.
Description of Work: One of the cables came off the pulley so I had to unconnected them from the garage door so I could get it closed. Mark answered my call for repair. Said he liked working nights which is a big plus for me because I work during the day. He quoted me $120.00 to fix it. I was home when he came by and he took the time to explain what he was going to do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Paul W.
03/2016
5.0
garage doors
+ -1 more
I could not be more impressed with Mark so here's the backstory: We arrive home after a wonderful Easter weekend to find that the garage door would only open about a foot and a half. Knowing nothing about garage door openers I play with it and try to "fix" it myself by smacking it a few times, open and close the door many times, take it off the track and look at the belt quickly coming to the conclusion that this is not something I can handle. Now it's Easter Sunday, garage door is broken and I have no clue what to do so I resort to the usual of check Angie's list for a recommended contractor. I call Northeast Garage Door and leave a message assuming that I would receive a call back on Monday. Instead, Mark calls me back within 5 minutes, diagnoses the problem in 5 minutes on the phone and says he'll run into the shop, get his tools and come over. Mark correctly diagnosed that the spring was broken, and showed up on Easter Sunday within 1 hour of the call (he was fortunately nearby) had the proper replacement part in his truck and fixed everything based upon a service call he received after 7PM on a Sunday and was happy to explain what he was doing as I was greatly curious in how the fix was performed. Mark went above and beyond with his timeliness and service, ensuring not only the fix was in place, but proceeded to inspect the rest of the garage door, tightening all of the bolts and ensuring everything was properly lubricated. I couldn't be more impressed.
Description of Work: Replaced the springs on a garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Fred G.
03/2016
5.0
garage doors
+ -1 more
The spring on the door broke leaving the door unusable. We called NE Garage Door, left a message on voice mail. The call was returned that evening. He came out that same evening and replaced the spring, adjusted and lubricated the door. I works great. Very satisfied. He works in the evenings to avoid traffic.
Description of Work: Repair broken garage door spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Allison A.
04/2015
5.0
garage doors
+ -1 more
It took a while to call me back, but it was the same day, he diagnosed over the phone and then came late and fixed my garage and just left me a bill. The work done looks great. I appreciate the promptness if the service.
Description of Work: New springs for garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$220
Suzanne K.
02/2015
5.0
garage doors
+ -1 more
Mark returned my voice mail promptly. The garage door was able to be opened and closed without the opener so it was not an emergency. As such it took Mark a few days to fit me into his schedule. (Tip: If you can wait a day or two for Mark to be your repairman, the wait will be more than profitable to you in terms of reasonable fees, excellent work and feeling good about your choice of repair people.) After giving Mark some specifics about the issue he accurately diagnosed the likely problem over the phone. Garage door installation and repair is this guys passion! He not only corrected the problem with the opener, but he went over every inch of the door checking for loose bolts, proper alignment, and he lubed every single hinge and the track. He adjusted the height of the track header as it was installed too low by someone else- which improved the operation of the door and opener. He even took a look at my other garage door and opener on the other side of the garage, adjusted the opener and fully inspected and lubed that door too. I honestly have never felt happier or more satisfied about a service call to repair, replace or adjust anything in my home or rental property in my life. While a seeming rarity these days, Mark's easy manner, enjoyment of the work he does and people he meets, work ethic and high standards are not too good to be true. You will be happy if you choose Mark to install, replace or repair anything to do with garage doors and openers. I will recommend Northeast Garage Door to anyone and everyone.
Description of Work: Repaired the garage door opener (new sprocket drive assembly) and so much more!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Mike G.
02/2015
5.0
garage doors
+ -1 more
Mark and I exchanged messages over the Super Bowl weekend since my garage door opener died on the Friday before. We finally connected shortly after the worst play call in football history! Then he came out Monday evening and did the installation while we watched Downton Abbey and Grantchester. Absolutely super service, price and punctuality. I recommend without reservation.
Description of Work: Installed new Liftmaster garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Ryan P.
10/2014
5.0
garage doors
+ -1 more
This guy is great. Called on Friday night at about 5:30 and he came over that same night and fixed it within an hour. The price was fair, no extra charges for the Friday night service and had a conversation with him to boot. Definitely use this guy and support and an awesome local business!
Description of Work: Had a circuit board that failed. The tech/owner of the company fixed it very easily!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
DANIEL L.
10/2014
5.0
garage doors
+ -1 more
Perfect. He's amazing at what he does. He even came out a day ahead to be sure he had the right size door and measurements. He prefers working after noon and he worked late into the evening, which suited us just fine. I won't call anyone else to fix or install a door. Mark at Northeast Garage Door is the one!
Description of Work: Mark is the best in the business. Straight forward. Tells it like it is. Doesn't sell you anything you don't need, but makes sure he uses high quality parts. His work is flawless. He takes the time to do the job right the first time. He also diagnosed a problem with a relative's door and fixed it quickly. He installed a garage door for my neighbors and they were also thrilled with his work. I highly recommend Northeast Garage Door for repairs or installation. He's been in the business over 25 years and knows his craft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
DAVID K.
08/2014
5.0
garage doors
+ -1 more
He was fantastic. Amazing service! Walked me through the details of what he was doing, advised me about what to install, did an excellent job and was done quickly. Enjoyable person too! Really a great deal and service.
Description of Work: Installed a rebuilt garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DANIEL C.
03/2014
5.0
garage doors
+ -1 more
I've dealt with NE Garage Door for 25 years, very happy he is still in business.
Description of Work: I had a one week wait due to busy schedule. New garage door opener was installed on the day promised in about 2 hours, price was great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$220
Carol B.
02/2014
5.0
garage doors
+ -1 more
He was trustworthy and responsive. You can get him when you need him.
Description of Work: He had to repair the garage door opener because it wasn't closing correctly. He fixed it when I was gone and left the bill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Rani H.
12/2013
5.0
garage doors
+ -1 more
He was amazing. He was at a far away location when I called. I called at 6:30 at night and he had a second job after that. He got to our home at 11:00 at night as it was an emergency. He did an amazing job, I will always call him when needed. He was at our home for well over an hour and it was freezing outside. The service was just amazing.
Description of Work: Our garage door was not working properly and he was able to repair the spring as it had broken. He had to replace items on the garage door a year prior to this. Our garage has a lot of moisture issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
GARY H.
10/2013
5.0
garage doors
+ -1 more
I forgot that I had a ladder on my truck, and I backed into the garage door, breaking the bottom panel and the track. Hearing that I had a number of expensive tools to protect, they gave me immediate priority and were out to fix the door in a matter of a few hours. Their price was good -- more than competitive, less than I expected I'd have to pay!
Description of Work: Fixed garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Ralph D.
09/2013
5.0
garage doors
+ -1 more
Everything went well. He examined the garage door, explained about the condition of the garage door, and what needed to be done; all of which we could do ourselves.
Description of Work: Reviewed the condition of our garage door.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James J.
09/2013
5.0
garage doors
+ -1 more
Came home Saturday AM to find my garage door would not open. Checked out Angie's List and chose NE Garage Door. Contacted and said he could come over later that afternoon. Showed up as promised and replaced the spring and gave the door a "tune up". Great service at a competitive price!
Description of Work: Replaced broken garage door spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Joel H.
06/2013
5.0
garage doors
+ -1 more
I called Mark in the morning and left a message on his answering machine. He called back around noon and said he could come over that afternoon. I hadn't heard from him by 5:00 so I thought he had forgotten me. He called at 9:00PM and said he was on his way! It was a bit odd to have a serviceman coming to my house that late, but he did a great job at a very reasonable price. His work was fast and efficient, and he didn't try and sell me anything that I didn't need. I'd use him again.
Description of Work: My old garage door stopped working. A bracket had broken and one of the cables was disconnected. Mark replaced the bracket, reattached the cable, rewound the springs and generally cleaned up and re-aligned the door. This sounds simple, but I suspect that most other garage door folks would have taken one look at our OLD door and told us to replace it. Mark didn't do that. Because of his years of experience, he was familiar with this type of door and was happy to rehab it rather than replace it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
Allyson O.
05/2013
5.0
garage doors
+ -1 more
Very easy to set up a appointment. Worked on a flat rate, the job was more difficult then thought of sense the problem was in a tight space. Did a great job fixing the problem and gave good tips about future garage doors.
Description of Work: Fixed a broken spring on one side of garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Allyson F.
05/2013
5.0
garage doors
+ -1 more
was easy to set up a time and date for appointment. the job was not an easy one since the space available was tight to work in and took longer than normal, but still the job was completed for a flat rate, and very kind and helpful giving advice for future garage door needs.
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Service Categories
Garage Doors
FAQ
Northeast Garage Door Inc is currently rated 5 overall out of 5.
Sunday: 10:00 AM - 10:00 PM
Monday: 10:00 AM - 10:00 PM
Tuesday: 10:00 AM - 10:00 PM
Wednesday: 10:00 AM - 10:00 PM
Thursday: 10:00 AM - 10:00 PM
Friday: 10:00 AM - 10:00 PM
Saturday: 10:00 AM - 10:00 PM
Northeast Garage Door Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard
Yes, Northeast Garage Door Inc offers free project estimates.
No, Northeast Garage Door Inc does not offer eco-friendly accreditations.
No, Northeast Garage Door Inc does not offer a senior discount.
Yes, Northeast Garage Door Inc offers emergency services.
No, Northeast Garage Door Inc does not offer warranties.
Northeast Garage Door Inc offers the following services: Sell Liftmaster Garage Door Operaters, sell Chi Overhead doors & Amarr doors, repair all makes and models.