NORDIC TILE

Nordic did a great job overall from the demolition and installation to project management and coordination. They emphasized their willingness to comeback at any time to address any issues or concerns we have. In addition, they followed-up on plumbing issues, inspection, and through the tub restoration process (we had existing, original tub re-glazed as part of the bathroom update). In fact, when a problem arose with the plumbing hardware (not the plumber's fault), Nordic was attentive and assisted in coordinating with the plumber and resolving the issue. We will use Nordic in the future and recommend them without reservation.

Andrew was very responsive via phone and email. The reason we chose him was the fact that he had worked with the tile we selected before. When he came and gave us our estimate he gave us confidence that he could get the job done in 2 sessions. One to set the tile, one to grout it. We also appreciated that he was willing to come on a Saturday. The first session went well, we laid out the deco strip were happy with the design. However, there was a lot more variability in the installation than we would have thought there would be.I realize that I am very detail oriented and small things bug me, but what I was told upfront and what I got were not the same. We can live with it, but I wish I had been more prepared for it. Unfortunately, this disconnect continued at the next session when I was disappointed in the amount of grout still on the tile and the fact that some of the more hidden work that was up against our cabinets was not done with the same amount of attention to detail as the other work. I understand that it isn't as obvious to everybody who stops by, but I see it and do think it's important to have everything done well. To Andrew's credit, he did come back for a third time then to take care of everything and ultimately we got good results.

Project went well. Initially meet with Nordic tile for estimate and received counsel as well; i.e. types of tile, types of grout and vendors to contact for tiles. We had a fair idea of what we wanted, but Andrew suggested we visit a tile showroom. Good advice. Tile selection was more difficult than first thought. Once tile arrived Andrew came over, prepped the area, and adhered the tiles. He returned the next day to grout. We are very pleased. Our kitchen looks renewed. The work excellent. Our adult children love it. It has passed the critical test. We would use Nordic Tile in the future

We hired Andrew to complete a complete bath remodel. Andrew coordinated all aspects of the remodel from demolition of the old bath down to the studs, foundational repairs, ordering of supplies, coordinating of painting, plumbing and electrical. During the demolition, Andrew identified structural issues and recommended remediation to ensure that the floors and walls were level and structurally sound. We had a design in mind for the bathroom that we reviewed with Andrew prior to starting any of the tile work. Andrew had great suggestions that we had not thought of. Andrew called nightly to recap the progress made during that day, discuss the work he would be doing the following day and suggestions on how to improve upon our design. Andrews has a great sense of design and his suggestions really helped pull the multiple tiles and stones in our design together. His tile work throughout the bath was perfect; clean, level, straight lines and excellent transitions. We really appreciated Andrew’s daily calls, his attention to detail, openness, candor, sense of humor and flexibility in his schedule to accommodate delays in receiving supplies and working around plumbers, electricians and painters. We highly recommend Andrew.

We hired Andrew (Nordic Tile) based on our satisfaction with him on previous projects he has done for us. Andrew was very straightforward about costs. Demo was bid hourly, so we ended up getting half of our demo budget back because it took him less time. Work was completed on/under budget and on schedule. Andrew was able to work around the schedule of our countertop installation so that demo (of the old back splash) was completed immediately before countertop installation and tile was installed shortly afterward so we didn't have to live in a 'construction zone' for any longer than necessary. Andrew also spent most of his labor day holiday working on this project so we could have it finished as soon as possible. The new back splash is a huge improvement over what we had, so I am very happy with the results of this project.

Working with Nordic Tile has been an all-around disastrous experience. We chose Andrew based on his seemingly good tiling knowledge and experience, as well as his great ratings on Angies List. Because he?s a multiple-time Super Service Award winner, we never, ever imagined how truly awful his workmanship would be. We now have to tear it all out and start over ? after spending nearly $5000 with Andrew. He set tiles on crooked walls without giving us the option to straighten the walls first; he set tiles crookedly all around the bathroom; he left piles of messy grout in corners and elsewhere and put so much grout around a river-rock shower floor that you can hardly see the rocks. Walls he constructed are bowed and not level and of course, the tile on them now looks awful. In the end, he left us with an embarrassment for a master bathroom that now needs to be gutted. We've had four different tile companies and an architect out to see the work and all agree it is substandard and that not much, if anything, is salvageable. There are photos that show examples of the poor-quality work (including ones where we have placed a level against his work, clearly pointing out unevenness and shoddy craftsmanship) in case anyone wants to see them, or in case Andrew cares to dispute our claims.

I thought it might be difficult to get someone to do this project because it was a small job but Andrew came out quickly to price it and squeezed it in between larger projects a week or two after that. The floor looks great. I would highly recommend him.

I highly recommend Andrew and Nordic Tile. I recently installed a new minimalist modern, basement bathroom in my near-100 year old house. This basically consisted of a small room, with a glass block wall divider for the shower enclosure, and clean, white tile. Tile on the floor, tile in the shower pan, tile on the curb dividing the two, four-foot-high tile on all the walls, floor-to-ceiling tile in the shower, ceiling tile in the shower. I went with Nordic Tile after receiving estimates from them and from another highly-rated Angie’s List company. The Nordic Tile estimate was slightly higher actually, but it was clear from meeting with the two individuals, that if my priority was the best tile-job, I wanted Nordic. I was not wrong. Andrew did an excellent job preparing the surfaces and installing the tile on the vintage, irregular surfaces. He did an excellent job of meticulously pouring the shower pan, not only to meet Minneapolis’ tough code specification, but to be as absolutely water-tight and durable as possible, as well as provide a perfect slope to the drain. Those are the things you would hope to get when engaging a person to enhance your living space - skill in their trade, but Andrew’s greatest strengths went beyond that; communication, providing creative and problem-solving ideas when necessary, project plan flexibility, and continuously seeking feedback. If something wasn’t exactly right, Andrew wanted to know so he could make modifications, provide options or explain limitations. He also had a good awareness of time and priorities – my time and priorities that is: he always gave me a long enough period to process the options or inspect the progress before getting back to him with the answer. He was always available and always ready to answer questions. If you are looking for excellent tile-work, while working with a skilled communicator, you want Nordic Tile. I would definitely hire him again and recommend him to anyone. I would hire him again if his cost was higher than the competition.

I absolutely love our new bathroom! I know my selection(s) was not the easiest to work with but Andrew made it work! We used tile and mosaic glass, so extra finishing was needed. I now have a brand new shower. I have more space and now have built in wall cubbies, which we didn't have before the renovation. Andrew made sure I was happy with the work every step of the way. Nordic Tile went above and beyond our expectations. The tile and mosaic glass is absolutely stunning. We are going to have him come back out and retile our fire place too!

All of this work was done for FAR less than many other contractors and in a span of a couple of weeks from start to finish. Andrew was in contact with me on a a constant basis making sure all the steps in the construction were to my approval, and that they passed the City of St. Louis Park's permitting process. The previous owners had done an incredibly sub-standard job re-modeling the bathroom, and extensive re-working was required. Andrew discovered this immediately and did a great job at keeping costs at a minimum and getting the job done in the estimated time-frame. The finished product looks fantastic and is about 100 times better than the condition of the shower beforehand.

Project went well despite the difficulty of working in a condo building with limited space for tile saw, supplies, and tools. Andrew did a super job in both the layout of the tile for our desired effect and the actual installation. We are very satisfied.

Andrew was able to fit my job into his schedule very quickly, and got the job done within the schedule he said he would. When the job was finished, we asked him to come back for some last minute clean-up, which he willingly did right away, even after the bill had been paid in full. It's obvious he values his reputation, and is dedicated to customer service. We will consider him for our next tile job, a bathroom remodel.

He was very responsive to our needs and questions and offered several ideas that improved the project. Changes to the final price from the original bid were all clear to understand and mostly minor tweaks - the final cost was actually a little less than the original bid. The shower and floor wound up looking great and after observing the process throughout, I am confident that the tile job is very sound. There were some unusual features to the shower and he devised some approaches and executed them well. Andrew showed up when he said he would and focused on our project until it was done. There were no real glitches. Price was not cheap, but the quality of the prep. work (waterproofing, wall and floor leveling, etc), tile work, and overall service was in line with the price.

The leaking shower pan became apparent when doing work in an adjacent room and some water staining was found in the subfloor. When bidding the project, Andrew gave a clear description of the work required. He also gave allowances for what may be required depending how much damage had been done by the leak to wood supporting the shower. He cleaned up some of the moisture damaged wood underneath the shower before installing a proper masonry shower pan with membrane and tile that would tie in with the old walls of the shower. When he started the job he was very good about communicating what/when he was doing and kept me well informed of any changes that may need to be made. Because the original work on the shower had been done so poorly, there were a lot of work around needed to get shower pan completed to fit the rest of the existing shower and reassemble the shower walls/door. He made sure I was happy with how everything came back together and took extra time deal with some issues that came up.

Andrew met with us originally and gave us an estimate. It was nice to meet directly with the person that was doing the installation. I selected him because I had a strong sense that he knew what he was doing. Andrew was very professional. He arrived exactly when he said he would and kept on the schedule he predicted. His tile installation was very well done. We asked him to do a diagonal pinwheel pattern and he did it perfectly. The floor is level and the grout lines are even. Andrew was very respectful and nice to deal with. The mudroom and laundry turned out beautifully. I would strongly recommend Andrew. I will definitely give him a call for my next project.

It went well. When I returned from vacation, the job was complete. They had to come back out to fix one thing, which they did in a timely fashion, and I'm quite pleased with the result.

Work was performed in a professional manner. I am very satisfied with Nordic Tile and recommend their services.

Fantastic! I called Andrew on a Friday, he came over on Sunday to give us a quote, and finished the job by Tuesday. Unbelievable! He did a great job and was so easy to work with. He picked up the materials for us too. The tile looks wonderful; we could not be happier with his work and would recommend him to anyone.

Andrew: Thank you for coming to our rescue! We had a started a bathroom remodeling project and experienced several problems with the poor workmanship and professionalism of our first contractor, JGF Remodeling. We were very impressed when you arrived with your level and immediately identified the issues that needed attention. You provided a fair estimate to complete the work and fix the problems, including: • removing and relaying wall tiles that were not flush • measuring and correcting wall tile height to be in sync with existing walls • removing and reinstalling decorative tiles to align the pattern properly • correcting crooked grout lines • fixing the drain opening We appreciate your perfectionism and professionalism. You have a great work ethic and we know we can count on you to do things right. We look forward to employing you on many more projects. We would be happy to share our experience with anyone who is interested in a obtaining a reference. Thank you for exceeding our expectations!

Andrew Forsmark came out promptly to provide a bid on tiling our laundry room floor. He was professional, knowledgeable and gave a detailed, itemized bid.

Andrew Forsmark, with Nordic Tile, did an outstanding job with my master bathroom tiling project! From the very beginning of the project, Andrew was very friendly and his communication was outstanding. He worked with me on establishing a unique custom tile pattern for my floor and other areas of my bathroom. Andrew is a tile setter and a designer all in one! Andrew did give a higher bid for my project, but after seeing how much work Andrew put into my creative tile install, it was well worth the added expense. Andrew was also very accommodating in regards to changing his tile schedule around my cabinets and windows being installed. At the end of the project, I called Andrew to come back out and touch up a few areas I felt were in need of more grout. Andrew responded immediately to my concern and made a trip out to my house to fill in these areas. Nordic Tile is an honest business that will give you a fair price and outstanding customer service. I would highly recommend Nordic Tile to anyone looking for an excellent tile setter.

They are very neat and clean. They were on time and paid close attention to detail.

The job wasn't something that Nordic Tile does, but in spite of that, Andrew gave suggestions on ways to accomplish the job. He also emailed me later with further information. He really loves tile, I would use him in the future!

He did a beautiful job. The tiling is gorgeous. He laid ceramic and stone. He did a lot of custom work. We were very pleased. He was a very personable guy.

Generally did OK, but the more custom the work was the less well he did. For example, floor was not properly prepared resulting in a small bump in the finished floor, and the grout was not fully cleaned off even after being called back to get it done.