Uses subs for plumbing. Cost is determined by job. Ask for details on travel charges & service fees. Also services portions of Isanti, Mille Lacs, & Sherburne Counties.
Business highlights
48 years of trusted experience
Services we offer
Tile Installation & Repair, Regrouts, Grout Cleaning & Sealing, European Style Walk In Showers, Waterproofing, Handicapped Accessible Bathrooms
Terrible! Stay away. A bunch of scam artists! The price just keeps going up and up and up and the work is crappy!
Description of Work: Complete rip out and remodel.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
Response from Minnesota Regrout & Tile
Dear [Member, Name Removed], Your accusations are unfounded in fact and fundamentally dishonest. We provided you and your husband with a written quote for the work that you requested. It was a detailed and itemized quote that identified and outlined all the work that we would do for the price quoted. Certain upgrades were listed in our proposal as options, that you decided to add to your project cost. As the remodel progressed you decided on several additional services that you wanted: enlarge the size of the shower, add plumbing modifications, professional wall finishing and painting. On each of your requests, you were made aware of the additional cost for each of these services. You approved the charges for the services you requested before work was begun. There was not a single charge that was added to your project that was not quoted to you and pre-approved by you. In spite of the detailed outline of what was included in our quote, you and your husband made assumptions that major items - such as a 3/8" frame less glass enclosure, though not listed nor referenced in the quote, was included. . In our initial meeting, your husband did share the fact that he would like a glass enclosure, but at the time he wanted to wait, since your budget would not allow for one. He shared your budget constraint and wanted to proceed on the amount you could afford. We intentionally left out the fabrication and installation cost for the new shower enclosure to give you the option, when you were ready, to source the enclosure at a the price you could afford. As the work neared completion you and your husband sought to coerce our company to give the the glass enclosure of your choice for free, using your husbands initial statement that you would like one, but could not afford one at this time. In our meeting, I made it clear that what is left out of our proposal is not included in the cost of the project. I suggested you secure some independent quotes and that I will request a quote from our fabricator for the cost of a new glass enclosure of your choice as well as and our delivery and installation charge. You chose to go with the quote from our fabricator and have us install the enclosure. Your paid us for the cost of the glass enclosure, delivery and installation. When I came to collect the final balance due on all work completed by us, you decided that you would withhold $3,000.00 from the remaining balance due. Your husband demanded that we pay for the refinishing of your wood floors. The entire time we worked in your bathroom the old wood floor was protected with several layers of construction paper and a rubber roofing membrane. We requested a walk through by our work men to see the scratches you were blaming them for. You refused. You filed a claim with our insurance company and our Insurer denied your claim, stating that we did not cause the damage based on their visit to your home and their conversation with you. The scratches to your wood floor were caused by nails and were all in the area where the carpenter, a relative of yours. who installed your new base trim, pocket door frame and door worked. He was the only one who used nails. Our Insurance adjuster determined that the indent in the floor next to the pocket door, matched the hardware at the base of the pocket door and was caused by the install of the pocket door. Our company does not use nails. We dealt with you in good faith; you lied to us then, and now are making false, unfounded accusations. There was not a single charge that was added to your project that was not pre-approved by you. To this day you owe our company $3,000.00 for the work we completed in your home. At that time, you stated that you were happy and satisfied with the work we completed - calling it beautiful. Again, your summary accusation is fundamentally dishonest.
Fred H.
03/2017
5.0
flooring contractor
+ -1 more
Even though it took them more time, they did not increase the price; they stayed to their quote. The staff is very hard working and they did a great job for me. I was really happy with the result.
Description of Work: They refinished my Firestone brick floors. They re-grouted the entire floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karmen C.
01/2017
5.0
ceramic tile, home remodeling
+ 0 more
Zenon and Peter are knowledgeable with bathroom remodel and very professional. They took good care of our home during the process - no scratches/marks on walls and carpet for the duration of the job. Peter was the lead on the project and was very attentive to details. We are very happy with our master bath renovation and have recommended MN Regrout & Tile to friends.
Description of Work: We replaced a standard corner shower stall with a tiled over-sized shower and re-tile the jet tub in our master bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$9,800
Linnea B.
12/2016
2.0
ceramic tile
+ -1 more
It hasn't gone yet. I bought the service 4 months ago. He hasn't contacted me to do the work. I called him recently and he told me he's in Mexico.
Description of Work: Tile repair
Rating Category
Rating out of 5
responsiveness
1.0
Andrew V.
07/2016
2.0
ceramic tile
+ -1 more
Had Zenon out to my house to look at our tile shower stall for a repair job. That part was easy. After that, I had to constantly call this guy for a quote. Finally, once I received the quote, he said, "I will purchase the tile and schedule the repair with you". That was over two months ago. I called one time since then and left a voicemail. Very bad communication and follow-up. I cannot speak for the quality of work, because we never got that far. Disappointing.
Description of Work: Provided a quote, then fell off the earth.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
5.0
Response from Minnesota Regrout & Tile
Dear member, you are absolutely right. We got a little overwhelmed on a commercial project that kept getting bigger and bigger, with not enough horses and a looming deadline. My apology, I dropped the ball. Zenon
JAY H.
01/2016
5.0
bathtub refinishing, ceramic tile, woodworking
+ 1 more
Pavel was punctual, courteous, quiet, and thorough. I recommend this contractor for work like this; and Pavel showed up on time and did the job right.
Description of Work: clean out & re-grout shower/tub surround, clean out & re-caulk surround base and tub floor seam, clean, re-mount, re-caulk sliding door frame
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jennifer L.
12/2015
5.0
ceramic tile
+ -1 more
It went fantastic!! They came and redid on bathroom and did such a fantastic job we had them come back and do another shower.
Description of Work: They came and recaulked the tub and replaced the shower door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Sandy P.
11/2015
2.0
ceramic tile, glass repair, plumbing
+ 1 more
They tiled the shower with the tile I purchased. The "niche" was not the best but the rest of the shower looks very nice. They were to also install a glass shower door, but I requested they do not because I had the worker try to fix a closet door and instead he damaged it worse than it was at the beginning. I just did not want damage done to my new shower base and tile. I felt that the price was a little high due to the fact that I supplied all the tile.
Description of Work: This company tiled my 3x3 shower up to the shower head. I provided all the tile and edging. Tiled "niche" for shampoo. They were suppose to put on shower door and trim.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$1,200
Martha K.
10/2015
5.0
ceramic tile, flooring contractor, plumbing
+ 1 more
Zenon worked to find a matching tile and despite his health problems, he kept me posted about his progress, When his workers arrived they were professional, took great care not to dirty or damage the rest of house and did a beautiful job, You can't tell where the old tile ends and the new begins.
Description of Work: The basement tile floor had been removed around he edges of the basement for drain tile work. Three rows of tile had to be replaced, one of the problems was finding a match in size and color to the old floor tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,250
Joseph F.
10/2015
5.0
ceramic tile
+ -1 more
Zennon came out to look and provide a bid. He gave me a price at the same time and having received a higher bid from someone else earlier, I took it. I needed to push back the install date a few days due to another contractor taking longer than estimated, and Zennon accommodated me. Crew (lead by Oleg Siruk) showed up exactly as promised. They cleaned up after themselves every day (3 day project), were polite and well mannered. Tile work was superior. Very pleased with result. Had great suggestions as to layout of tile. I was changing the outlets from Ivory to white, so had them leave them out. I discovered that three outlet boxes had been slightly covered by tile. I called and they immediately came out to fix it. At the same time they noted that some dirt had gotten into the silicone calk line (from my work on the outlets) and recalked the line without being asked. Would definitely use them again.
Description of Work: Demo old tile (down to studs), rebuild wall, tile and grout back splash on 2 side of kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
GRETCHEN J.
10/2015
2.0
ceramic tile, flooring contractor
+ 0 more
On September 11, 2015 Zenon came to my house to give me an estimate on replacing my kitchen floor and tiling the master bathroom walls. Zenon mentioned he had some health issues and had fallen a bit behind in sending followup bids to customers. He told me if I didn?t hear back from him by the following week to send him an email ?reminder? to send me the bid. While I sympathize with health issues, it?s highly unusual in this economy to ask the customer to be responsible to have to ask/remind the contractor for a bid. It makes me concerned that if the contractor can?t follow thru on sending a bid (the lifeblood of the business), is this a reflection on the quality/reliability they are going to have on the actual job. On Sept 21 I sent a reminder request via email and did not hear a response. Finally, on Friday Oct 9th I sent a second reminder via email and again did not hear back. I will not be using this vendor for my project. I highly encourage Minnesota Regrout & Tile to hire an administrative assistant to follow thru with customers if they are unable to stay on top of the work. What a shame to run a business into the ground due to lack of good customer service.
Description of Work: Nothing. The contractor never sent a bid despite coming out to my house for estimates. I contacted Minnesota Regrout & Tile two times via email to request a bid and received no response.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Response from Minnesota Regrout & Tile
Dear member, We won the 2014 Angie's List Supper Service Award by not doing this. I dropped the ball on this one. We are finally getting caught up and back on our feet. My apology. Best Regards, Zenon
Al H.
10/2015
1.0
ceramic tile, plumbing
+ 0 more
I contacted them in late August about recalling 4 bathrooms and the kitchen sink for me. He was having some health issues, and promised to call me back in a week. He did call me back in early September and came over to take a look at the bathrooms. I agreed to have the work done. It is now October 9th and they are not done, and I am not even scheduled. When I talked with him again to voice my concern, he said that they got backed up when he was in the hospital. The man that I was dealing with doesn't even perform the actual work. Getting backed up is one thing, but no communication and not even a time frame is unprofessional. No Thank you!!!
Description of Work: Nothing. They were going to recaulk 4 bathrooms and a kitchen
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
Response from Minnesota Regrout & Tile
Dear member, After my cancer surgery and two week stay at the VA hospital it seemed impossible to think much less to try to catch up. We were trying to schedule your project for a Saturday so as not to leave your tenant without a shower during the work week. I called your tenant to schedule the work and you called to let me know that it was taken care of. I'm sorry that we were not able to get to it any faster. Best, Zenon
Cherryl K.
09/2015
4.0
ceramic tile
+ -1 more
I never called the company back to set up an appointment.
Description of Work: I was told he was very busy at the time he came to give an estimate. It ended up I never got around to calling for his service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Fred F.
09/2015
4.0
ceramic tile
+ -1 more
There were a couple of things we didn't coordinate quite properly but overall, they were pretty good.
Description of Work: I used Minnesota Regrout & Tile. It was for the tile behind the countertop.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kelly & John W.
08/2015
5.0
ceramic tile, flooring contractor
+ 0 more
Extremely prompt response to website inquiry- same day on a weekend. Came to house to review the site and provided an estimate in 2 days. Very polite and professional. Was willing to work with the tile that we provided and he supplied everything else. Scheduled within one week. Complex job requiring significant planning and cutting and the use of a mastic due to previous 1970's glue-down carpet. Installer suggested very close placement of tiles to more closely mimic wood floor, which we agreed with. The tile was perfectly done, using every tile to the fullest. Zenon reduced the price by more than 10% to account for no grout work, at his own initiative. He came to inspect the work three times during the process, and did the final walk through, soliciting feedback on how his team did. We are very happy with the work and would definitely recommend and use again.
Description of Work: Installed wood plank style porcelain floor tile in a herringbone pattern in a walk out basement home theater room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Edward S.
07/2015
1.0
ceramic tile
+ -1 more
He measured, said he would provide a quote, but never, never heard from him again. Bummer, he was so nice. Tried to reach out to him a couple of times but never got a response.
Description of Work: We needed a quote on installing bamboo flooring. Zenon was quick to respond and said that he would come out on July 4th. Yes, July 4th. He did come on time and was very polite.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
Response from Minnesota Regrout & Tile
Dear member, After our visit on the 4 of July I found myself back at the VA hospital again hooked up to a machine for two and a half weeks. Forgive me but it was just impossible to get anything done. Back on my feet now and trying to catch up. If you would still like that quote, please call me at 612-325-2107. Best Regards, Zenon
Laura W.
07/2015
3.0
ceramic tile
+ -1 more
Zenon was friendly, informative and knowledgeable. He asked that we email him so he would have our email address to provide an estimate. We emailed him and haven't heard back.
Description of Work: The provider came out and looked at the bathroom we want work done in.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
5.0
DAVE R.
07/2015
5.0
ceramic tile
+ -1 more
Zenon was very good to work with. He came out twice to explain his proposal (second time so my wife could meet him) He seemed reasonable and straightforward. His crew showed up on the scheduled time, finished one bathroom in two days and then another time to finish the other bathroom, also in two days. The work looked very good and professional, so far we are very happy!
Description of Work: Re-grouted and sealed both upstairs bathroom walls and floors. Installed a new shower door in master bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Justin F.
07/2015
3.0
ceramic tile, flooring contractor
+ 0 more
It started out well. Xenon had a good plan and was good to work. However, once the crew had started, it would have been nice for somebody to review the crew's work. It became very apparent that some crew members were better than others. The day before they grouted, the crew left saying the floor was done and ready to be grouted the next day. That evening we were looking at an area that transitions from the entry way to the stairs in the living room and the spot looked terrible. It appeared that the transition piece had come out, the tile possibly cut too short and a had a very uneven line that was going to be grouted the next day (the width of the grout line was significantly bigger on one side than the other). It looked very sloppy. We pointed it out to them the following day and they fixed it. It looks beautiful now, however, I didn't like having to point it out to them. They should have noticed. Throughout our floor, there were some tiles that were significantly higher or lower than others. We noticed this after the floor was finished (when we could walk on the floor). We called them and they came out to replace 8 tiles. However, we recently found more, when we were reinstalling the trim. We paid a significant amount of money to have the floor done correctly and went with a company that we thought would do a good job. We were willing to pay more for quality, which is why we did not go with one of the several lower bids that we received. We are disappointed.
Description of Work: They tiled our laundry room, kitchen and entry way floor.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$5,800
Response from Minnesota Regrout & Tile
Dear member, I should have been there more but forgive me I just got out of the VA hospital after a collapsed lung and it was very difficult to get around. After the 8 tiles were replaced my understanding was that you were happy with the work. I'm sorry that you are disappointed. Please call me so we can make it right. Best Regards, Zenon
Kevin J.
06/2015
5.0
ceramic tile
+ -1 more
Zenon's crew (Peter and Alex) did a great job with our small bathroom remodel. We didn't really have a solid plan going into the remodel - other than the pink tile and fiberglass shower had to go - and Zenon was able to give us some ideas of current trends and we are extremely happy with the results. His crew took care of all aspects of the project, including tearing out the old tile, vanity, fiberglass shower, toilet, etc... and installed the new fixtures we provided (toilet, pedestal sink). The corner shower was installed using the Schluter-Kerdi waterproofing system, and the work was meticulous. Zenon and his crew were very professional and courteous - I highly recommend them.
Description of Work: Installed porcelain tile including new tile shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Gail S.
05/2015
5.0
ceramic tile
+ -1 more
Was preparing to list our house for sale. Needed to restore tile in and around the shower. Grout was stained, cracked and missing. Chalking was unsightly. Contacted Zenon Thursday afternoon. He came out to look at the job Friday am. His employee was here by 10:00am and finished the job that day. Shower looks brand new! Extremely detailed and conscientious work.
Description of Work: Repaired and restored grout and chalking in and around shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Minnesota Regrout & Tile
Thank you (removed member name).
Perry P.
05/2015
5.0
ceramic tile, flooring contractor, home remodeling
+ 1 more
I had purchased a deal from Zenon to have bathroom repair completed. Upon review of our project he felt that it would not be beneficial to us to do the work I requested and would end up costing us more in the future. He was very helpful and provided a refund without any issue. We will use him for sure in the future when we do our full bathroom remodel. I really appreciate his honest opinion and his offering of the refund without any hesitation.
Description of Work: Visited our property and reviewed our bathroom floor repair request
When we contacted Zenon, we knew that some of the tile in this old (35+ years) shower needed to be replaced and honestly weren't sure if any of it could be saved given its age/condition. Zenon responded to our call to have him look at our project within a couple of hours. We were able to schedule his "look see" the following day. The project started within a week of the time Zenon looked at the project and provided us with a bid. Initially, we thought we would only need to replace the bottom third of the tile but once the project started it quickly became apparent that the entire backer board had deteriorated and thus the entire shower would need to be replaced. Like many projects of this nature in older homes, especially where water is concerned, there was no way that Zenon could have detected the extent of the problem until the project's tile professional started the demo. The entire project took a week from start to finish. The tile professional Zenon assigned to complete our job was exceptionally skilled, knowledgeable and meticulous in performing the work!! He kept the work area clean and respected the other areas of our home that he needed to store his tools/walk through to reach the shower. Not only does the shower look beautiful, there was absolutely NO damage to any walls that needed to be repaired and NO need to repaint any areas surrounding the shower as the result of the demo and reinstall. He did an amazing job. We were given Zenon's name by the plumber who we regularly use who also regularly sees both "the good" and "the bad" of projects such as ours. When we asked for a referral, there was not doubt in his mind that Zenon would be the person to call. With a project such as this, quality is of the utmost importance at least to us and we were definitely not disappointed.
Description of Work: Replaced existing shower with all new backer board, tile, grout, caulk and sealer; replaced caulk surrounding bathtub in a different bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary A.
03/2015
5.0
ceramic tile, flooring contractor, plumbing
+ 1 more
The crew was prompt and cleaned up after every job. The tiler, (Peter), was fastidious and accurate. Zenon explains the scope of the job well, opens any needed permits, and coordinates with any inspectors. The job took a little longer than we hoped, but it looks great. I would and have recommended MN Regrout to my family and friends. Very professional.
Description of Work: Zenon and his crew demo'd our bathroom shower, took out the tub and wall and flooring. They added new wallboard, shower liner, new tiled wall and floor (tile that we chose).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Carol W.
02/2015
4.0
ceramic tile, home remodeling
+ 0 more
They want to do much more than what I want. They have not yet responded with an estimate. They said they would have to replace my whole shower and said they would have to replace the fixtures as well. I found someone to do what I want at a much better price and they did not have to update the fixtures.
Description of Work: $350 for up to 4 Hours of Bathroom Restoration and Recaulking
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Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Bathtub Restoration,
Plumbing,
Glass and Mirrors,
Drywall,
Countertops and Backsplashes,
Glass Block,
Finished Carpentry and Woodworking,
General Remodeling,
Cabinet Refacing and Refinishing
FAQ
Minnesota Regrout & Tile is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 6:00 PM
Minnesota Regrout & Tile accepts the following forms of payment: Check