We have received the Super Service Award 7 years in a row; 2014, 2015, 2016, 2017, 2018, 2019, 2020! Maid For A Day is the premier choice for housecleaning in the Twin Cities. A local, independent, family-owned business, not a national chain. We have over 15 years of experience and acknowledge that not all houses are created equal. Therefore, we offer free in home estimates for that reason, not everyone wants the same thing. We try to accommodate and be flexible for the homeowner and their needs. We offer house cleaning, carpet cleaning, window cleaning. We bring all our own supplies and equipment. Family owned and operated, bonded and insured with employees of the company. Dependable, thorough, affordable with a 100% satisfaction guaranteed. We will be delighted to hear from you. Call us at 952-831-3510..
Business highlights
20 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Services we offer
House cleaning, Carpet, Window cleaning. Offer a variety of scheduled services, weekly, bi-weekly, monthly, one time & move-in & out cleaning. Kitchen & bathroom cleaning, dining room, living room, family room, bedroom, offices.
The cleaning team that came to my house was on time and cleaned the entire house in an efficient, but extremely thorough manner. This team is great and always does an excellent job when cleaning our house. I have been using this cleaning service for almost 5 years. I was referred to them when I was pregnant and looking for a house cleaner. I have continued using them ever since. I have a cleaning team scheduled every two weeks, but they are extremely flexible if I need to change the schedule. Our house is three levels, but they allow me to schedule either a partial or full house cleaning. The teams are very punctual and have a detailed book with some of the specific cleaning requests I have made, in case I get a team not familiar with my house. In the rare instance that I have not been satisfied with my service, Holly and/or Carolyn have addressed my issues promptly and professionally. I would recommend Maid For A Day for your cleaning needs.
Description of Work: Cleaned, dusted, vacuumed, and mopped three level house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Maid For A Day
Dear member, Thank you for the kind review. We always make sure that our teams know what is expected of them when they clean a home and if it is a different team they can read their book. We are so thrilled to have you as a customer and always appreciate your open communication with the office if you ever have concerns. I believe that is a reason you have been with us for 5 years, because if you feel unsatisfied you know you can call us and we will take care of you. Again we thank you for this review and look forward to many years to come. Carolyn and Holly
Eric L.
09/2014
5.0
house cleaning
+ -1 more
I hired Maid For A Day to do a deep clean for the home I share with my father and sister. It was a complete surprise for them and they were so happy. We all have extremely busy schedules so taking the time to truly clean can sometimes be overwhelming for us. That is why I called Maid For A Day. I spoke with Carolyn in the office and was told how the service works, we scheduled an estimate and once the estimate was done I said, "You're hired!" It was such an easy and efficent process from start to finish. I felt so comfortable with this company that I gave them the lockbox code to enter my home when we were all at work. I was so excited to come home and see my clean home that the day at work seemed to drag on. When I arrived home, I could not believe the level of detail that was done. My kitchen was so bright and shiny, the microwave sparkled from the inside out. I am so happy with the work that was done, I will definately call again.
Description of Work: A top to bottom clean of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Maid For A Day
Dear member, Thanks for the kind review. We are so happy to have helped your busy family come home to a clean house. We work so hard that sometimes we find it difficult to do the deep cleaning and are happy you called us to do that for you. Thank you. Carolyn and Holly
KRISTINA C.
09/2014
5.0
house cleaning
+ -1 more
AAAHHHHHMAZING!!!! I cannot believe the quality of service they provided!! I was in a panic on 8/26/14 -- a Tuesday...I was closing on the sale of my house on Friday 8/29/14 and had no idea how I was going to get everything done in time for the final walk-thru on Thursday night. I HAVE 18 MONTH OLD TWIN BOYS and I WORK OVER 60 HOURS A WEEK!!!! I had never sold a house before and didn't know what was expected from my buyer but I would expect the new house I was moving into to be in pristine condition. I was discussing my dilemma with a friend and she referred me to Maid For a Day cleaning service. She told me hiring them would surely take away so much of my stress. They would take care of the hard work of cleaning my home for the new buyer. Frankly, I just wasn't going to have the time needed to do a great job. They were not only able to fit me in on short notice (less than 48 hours), but they were able to work around my schedule and the movers and had everything done before the final walk-thru. THE HOUSE WAS SPOTLESS!!! I am talking about the fridge, oven, toilets, sinks, my huge soaking tub that had stains I hadn't been able to get out for years. Also, they cleaned all the scuff marks on the walls and the floors from the movers! The buyers realtor was shocked and extremely impressed with how clean everything was. She commented at least 5 times to me during the walk thru and thanked me for the buyer as he was unable to do the walk-thru himself. She also commented again at closing!! So that was part one..... I was also set to close on the purchase of my new home the same day I was closing on the sale, 8/29/14. I was scheduled to work from 7:15am - 9:00pm. I was only going to be able to hurry to the closing at 2:00pm and rush back to work and hope the movers put everything somewhat where it belonged. As I was in a panic on Thursday worrying about getting my old house cleaned for the buyer, I find out from my realtor that my new house wasn't even going to be clean. WHAT!!!!! This beautiful home that I was about to purchase was going to be a mess and dirty. That was unacceptable to me but the sellers would not be putting in any effort to make sure it looked good for me...And remember I was counting on all the stars aligning anyways to have this move work out smoothly while I was at work. I called Maid For a Day again to, 1 make sure that we were still on the schedule, and 2 if there was any way they could squeeze in another cleaning for me prior to my close on Friday. Carolyn Maset told me to calm down and not to worry one bit...She would get everything worked out for me and my new home would be spotless. We coordinated with my realtor and the buyers to let Carolyn's, Maid For a Day cleaning crew into the new house prior to closing to get started. The closing took much longer than expected which allowed the cleaners extra time to really deep clean the house. They had every window in the house sparkling, the carpets looking amazing, the toilets, showers, tile floors, and all appliances spotless. The sellers even told us at closing that the oven was filthy and they didn't even try getting it clean as the Self-cleaning feature on the oven just broke. IT LOOKED LIKE A NEW OVEN! They even cleaned inside the washer!!! WOW is all I could say when I arrived home after 9:00pm to see how nice and clean my new house was. I am truly grateful for all of the hard work they put into making my new home shine. Thank You so much Maid For a Day!!! I will be referring you to everyone I know.
Description of Work: Maid For a Day cleaning service cleaned 2 properties for me from top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Response from Maid For A Day
Wow! What a great review. We know that moving can be stressful, but when you work as much as you do, and have twins, it can be overwhelming. We are so glad we were able to take that stress off of your shoulders so when you moved in all you had to do was unpack. We are so happy our schedule worked with the short turnaround time and everything worked out for you. Thanks again for the great review and we hope you enjoy your new clean home. Carolyn and Holly
Barbara O.
09/2014
5.0
house cleaning
+ -1 more
Did a great job as always, been using them for about 3 years. Women are always personable and clean well consistantly.
Description of Work: Cleaned home--3 women for about 1 112 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Response from Maid For A Day
Thank you for this wonderful report. We have enjoyed cleaning for you the the last 3 years and look forward to many more. Holly and Carolyn
Kathleen A.
09/2014
5.0
house cleaning
+ -1 more
The employees are very pleasant and agreeable. They are prompt and efficient. They are careful of furnishings. I trust them. I would highly recommend Maid for a Day Cleaning Services.
Description of Work: Cleaned my whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Maid For A Day
Dear member, Thank you so much for the trust you have bestowed upon us. We are sure glad to be cleaning your home and that everything is going so well. We look forward to continuing our relationship with you. Thank you Holly and Carolyn
Cathy F.
09/2014
5.0
house cleaning, floor cleaning
+ 0 more
I have been using the service for several years, and they have always provided good, reliable service. A team of two cleaners dusts, cleans bathrooms, washes floors, etc. Price is reasonable, and they are willing to accommodate occasional changes in the monthly scheduled visit.
Description of Work: Whole house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Maid For A Day
Thank you member for your kind review. We have enjoyed cleaning your home for the past few years and look forward to our relationship continuing.
albert K.
09/2014
5.0
house cleaning, floor cleaning
+ 0 more
they did a great job cleaning our home, they clean the floors, they clean the sinks/shower
Description of Work: they did a great job cleaning our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Maid For A Day
Dear Member, Thanks for the kind review. We are so glad to have the opportuniy to clean for you. We appreciate your wonderful grade and look forward to keeping up our great work. Holly and Carolyn
Carol D.
09/2014
5.0
house cleaning
+ -1 more
The team has been good about being on time or letting me know if the usual time will vary more than a few minutes. They are pleasant to be around, take direction well and are careful of our belongings. They seem to enjoy the work and are diligent in their efforts to give me a clean home. They have caused no damage in their several months of service. There have been no complaints about the many stairs or about the work. They occasionally mention things that need special attention, which I appreciate.
Description of Work: This is a house cleaning service. The team damp mops all hard surface floors, vacuums all carpet, cleans all showers/baths including the glass enclosures, dusts throughout including lots of glass light fixtures, cleans the kitchen throughout. It is a 4 story house with lots of pictures, books, art objects and antiques.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Maid For A Day
Thank you for the wonderful review. We appreciate the kind words and praise for the crew. We work very hard with them to always ensure that high level of care is taken with items in the home. And while your home is, as you say, a bit different with regards to all the stairs, we are happy to be cleaning for you. Thank you again for your review. Holly and Carolyn
Stephen W.
09/2014
5.0
house cleaning
+ -1 more
I called Maid For A Day to come do a house cleaning at the home I share with my brother and my dog Lilah, a german sheperd. My dog is still a puppy and can be overwhelming to people because of her breed. When Holly came to do the estimate we discussed not only the cleaning of my home but also how the crew would be with my dog. She is my world. They were great with her! They talked to her when they came in so she would not feel as if they did not belong, because I desperately needed them to clean my home. The crew came in and went right to work, no stopping to play with the dog, or to look around the home. They already knew what was expected of them! How great that Holly wrote out the work order for them so I did not have to take them on a tour of the house again. I was so very impressed with how the team of 3 came in and got the job done. My kitchen cabinets have not shined like this in a long time and my floors are absolutely wonderfully clean. Thanks again to the crew and supervisors of Maid For A Day House Cleaning for coming in and doing such a wonderful job! I cannot thank you all enough.
Description of Work: Came in to do a first time clean. Cleaned top to bottom. Cleaned a bedroom, living room, kitchen, dining room and bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176
Response from Maid For A Day
Dear member, Thank you for your positive review. We are all animal lovers here and appreciate when responsible animal owners are there to help walk you dog through this new experience. Lilah was wonderful and we are glad we were able to help get your home clean. We look forward to coming to clean your home again. Thank you, Holly and Carolyn
Adam M.
09/2014
5.0
house cleaning
+ -1 more
Everything went great! They showed up right on time and they did everything I told the agency I wanted done and with great detail. Down to the corners and cracks in the tiles. Highly recommend to others and I will use them again on a by monthly basis.
Description of Work: Cleaned multiple rooms with great detail
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Maid For A Day
Dear member, Thank you for the positive review. We greatly appreciate you having us in your home to clean and look forward to cleaning for you again.
Adriana M.
08/2014
5.0
house cleaning
+ -1 more
They left my house super clean, they arrived super punctual and did the job way better than any other company I had in the past! They got rid of all dust, grease, all spots, spiderwebs. They cleaned my bathrooms and left them bright and shinny! My kitchen is free of grease and spotless! I am super impressed with them, the same owner called me to verify that I was happy with the service. They work fast and they are very friendly and respectful, I feel they are very honest people and do things fast and to detail. They said they would redo any area if I was not happy with the service; however, there was no need for this since they did everything very well the first time!! They really provide an excellent service, I am extremely happy with this company and I recommend them 300%! I certainly will call them again! The service they provide is a 10 plus!
Description of Work: They cleaned my house, all floors and every corner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Maid For A Day
Dear Member, We would like to thank you for the wonderful review and kind words. We look forward to our continued working relationship.
Erik C.
08/2014
5.0
house cleaning
+ -1 more
Wonderfully. The 2 showed up 5 minutes early, which is great for me! They came Very well prepared, and went straight to work. I'm a bachelor, and they cleaned the house from top to bottom, and made it look like when i moved in (Immaculate) At first, I was apprehensive to let someone in my home, and clean. From the first contact, they alleviated all my fears, and have been nothing but help. I highly recommend them!
Description of Work: clean 2 bathrooms, a kitchen, and 2 living rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Maid For A Day
Thank you member for your positive review. We are so happy we were able to alleviate your fears or concerns about having someone come into your home to clean. We certainly enjoyed meeting you and your dog. She was very friendly and we think even wanted to help! Thank you for having us clean your home. We look forward to working with you. Holly and Carolyn
Eric C.
08/2014
5.0
house cleaning
+ -1 more
We have a large flat which is a live/work space, where we host events, have daily clients in, lots of foot traffic. We are pretty good at keeping the place clean and tidy ourselves, however recently we needed some help and Maid For A Day showed us a new level of cleanliness in our home that is really felt. They got things we never seem to get. Our bathroom and kitchen feels brand new! They managed to get all of the cobwebs, even with high ceilings! Things I thought were stains around the place are now somehow gone! Even after our last event, the place still feels like it was just cleaned and they came 1 week ago!
Description of Work: Deep cleaning of our studio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Maid For A Day
Dear member, We are so happy to have helped you with this chore before your event. Being able to relax and not have to worry about cleaning before an event is a huge weight off your shoulders and we thank you for trusting us with this task. We look forward to coming and helping you out again in the future. Carolyn and Holly
Brooke L.
07/2014
5.0
house cleaning
+ -1 more
After paying random individuals in the past to clean my home I always was left feeling underwhelmed. Maybe I'm particular, or have high expectations but I always had to touch things up when they left. I went by a recommendation of a friend and hired Maid for a Day to clean my townhome before my mother (terrible cat allergies) was coming to visit. I was hoping if all the dust and cat hair was gone she could survive in my home for a weekend. I could not have had an easier time with all the wonderful employees at MFAD. They were super friendly, accommodating (short notice call on my part) and efficient! They sent two employees over, they were on time and no dilly dallying that I could see. We did a walk thru when they were done (their suggestion) and everything looked amazing! When they left I REALLY looked around waiting to find something and I didn't see a single thing that needed a touch up! Better yet- my mom was able to spend the whole weekend without cat hair issues and I didn't have to spend hours cleaning. They did such a good job my husband wants to hire them once a month. Best $ I've spent in a LONG time, thank you again MFAD!
Description of Work: Cleaned my 2 bd 3 bath townhome
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Maid For A Day
Thank you member for this review. We can all be overwhelmed when you have a guest coming to visit, but one that has allergies to your furry family is difficult. We are glad we were able to arrange a time so quickly for you, and that the job was done well. Thanks again for sharing your experience with others. Holly and Carolyn
Tim O.
07/2014
5.0
house cleaning
+ -1 more
I was very pleased with how great the service provided by this cleaning company was. Not only did they get rid of all the dust, dirt, and clutter that had been building up for weeks, but I was also amazed to see how well they were able to clean the counters, floors, and corners of the apartment that my roommates and I had no desire going near. We also have a dog and a cat, so lingering pet hair had been a problem throughout the entire time we have been living here, but I was pleasantly surprised to see that they managed to get rid of all of that as well; you would never know we have had animals living here for the past year thanks to their services!
Description of Work: My two roommates and I are moving out of the "bachelor pad" we're renting, and it was in need of an extreme clean before move out. Carolyn came out and gave us an estimate for a top-to-bottom "move out" clean. She was very punctual, friendly and professional, as were all of the other employees that were here for the clean. For our three bedroom, two bathroom apartment, the $145 estimate was very reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Maid For A Day
Thank you member for your review. We are very happy to have made the process of moving out that much easier for you. We all love our furry family and often can be overwhelmed by the amount of fur they leave behind. We are pleased this was taken care of and you thought to share your experience with others. Thank you, Holly and Carolyn
Ellen G.
06/2014
3.0
house cleaning
+ -1 more
In fact, the supervisor left before they were done - I went out briefly, trusting them to finish the job as agreed upon, and when I returned it was clear that they did not. It looked like they had left right after I did. There was trash and dirt under beds, in corners, surfaces weren't clean - I called them and they came back and did a much better job, but that shouldn't have to happen. The first time it should be done right. And even when they came back, it wasn't a "deep cleaning" - furniture that's easy to push to one side should be moved and cleaned under, appliance fronts and sides cleaned, all cobwebs removed. I am still finding areas that weren't cleaned. If you hire these folks, make sure that you inspect all areas that they cleaned afterwards. I really think they need to follow through on having a supervisor check afterwards if the results turn out like this.
Description of Work: This was cleaning after my tenants left - floors and surfaces were sticky, carpets dirty and lots of junk under carpets and beds. The estimate was higher than my property manager had predicted, but I had been told that they would do thorough cleaning and that the supervisor would check afterwards.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$236
Response from Maid For A Day
This review has come at a complete shock and surprise to us here in the office. Especially since we did correct the issues you are discussing in a follow up visit to your home. We received a call on June 19th from your property management company, saying that the renters they had in your home did not clean and therefore needed and emergency cleaning. We arrived within 45 minutes of this call to accomodate you as you just returned from out of country. Yes, the tennants did not clean and left your home in dissarray. We came in and cleaned from top to bottom with a crew of 3 individuals. One of the cleaners was so proud that the bathroom no longer smelled of urine when she was done, she wanted me to tell you right away. In this industry, house cleaning, we tend to take the brunt and blame for a lot of things when people are upset. You were arriving from out of the country, the property management company fell through with the renters, and you had a crisis trying to get your dog into the country. I feel the property management company misled you on our price, which was only $36 dollars more than what they quoted you, and saying that a supervisor would be back to check before the crew left. I did check the work about 1 1/2 hours into the cleaning, as you recall. I am sorry you are feeling the need to report this grade here to the viewers of Angie's List. The very important fact that this member has left out is that after the cleaning, she called to say she felt a few areas where not done as well as they could be. We sent another crew and supervisior out immediately following her complaint and while there is/was some things that needed more attention, the house looked great. We followed through with our 100% satisfaction guarantee and yet you still gave us a bad grade. Please know that had you expressed such dissapointment to the company during the second cleaning and final walk through, we would have worked with you to make it right. We understand that living abroad and having unknown renters in your home, and a property management company that let it slip through the cracks is tough, and difficult to come home to. However we feel that this blame upon us is undeserving.
Marie O.
06/2014
5.0
house cleaning
+ -1 more
Very well. I had beautiful carpet lines, shiny hard woods and sparkling tile. I am going through a divorcee and somehow the house work got away from me. Maid for a Day came in and was able to get my house back on track. The estimator was friendly, polite and courteous and the cleaners were knowledgeable and efficient. I have used there services before for pre and post cleaning for parties and would definitely continue to use them in the future.
Description of Work: Spring clean of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Maid For A Day
Dear Member, We thank you for your kind words. We are always happy to come do cleaning for you at your home. We thrive on customers such as yourself and are thrilled you continue to share your great experience with others. We look forward to coming to help you again in the future. Sincerely, Maid For a Day
Erica B.
11/2013
5.0
house cleaning
+ -1 more
The cleaners arrived on time. I showed them the items I wanted cleaned. They cleaned all the areas nicely and showed me to make sure I was satisfied with their work. The cleaners were professional and personable. They were diligent in their work. This is the fourth or fifth time I have used Maid for a Day and I would use them again.
Description of Work: They cleaned my house, including two bedrooms, three baths, living room, family room, dining room, and kitchen. I did not ask them to clean the entire house this time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Marie O.
05/2013
5.0
house cleaning
+ -1 more
This was the second time I have used Maid for a Day cleaning service and I once again was blown away and awe struck by the results. Since last using Maid for a Day I had done some home remodeling done. I once again had Carolyn come and perform an estimate because my spaces had changed. I was very impressed with Carolyn’s professional and efficient estimate. I was also very thankful for her vast cleaning knowledge. I am so glad she shared her knowledge with me otherwise I would have done some serious damage to my new hardwood floors! On the scheduled day the team of two arrived on time and quickly got to work. I knew my house needed cleaning but I was very impressed with how thoroughly the team cleaned my spaces. As I had mentioned I had some home remodeling done and I thought I had cleaned up from that but turns out I had missed a lot. There was dust on my baseboard and doorways that I didn’t notice until the team had cleaned them. My oak woodwork went from dull to a polished glow. I also had been sweeping my new hardwood floors which turns out was not pulling up all the dust so when the team dust moped and the cleaned the floors (with proper cleaners which I made sure to note) they shinned like new. The Maid for a Team was polite, proficient and skilled. The end result (aka: my clean house) confirmed the true professionalism of Maid for a Day. The cleaning they provide was superior to my own attempts and more efficient they I could do.
Description of Work: So now that spring has finally arrived I called Maid for a Day to come and do a spring overhaul. I had done some home remodeling done since last using Maid for a Day so I once again had Carolyn come and perform an estimate because my spaces had changed. My home is a 1961 two story colonial house with 4 bedrooms, and three baths (all with tiled showers, floor and counter tops), large eat in kitchen (tile floors and counter tops), formal dining, formal living room and basement family room. I have hardwood floors or tile througout my home. Carolyn was able to review my updated spaces and provide an estimate and get me scheduled. When the team arrived they were friendly and polite. They got straight to work and cleaned the whole house top to bottom which included; bedrooms, bathrooms, living room, kitchen, and family room were all dusted, cleaned, mopped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Maid For A Day
Thank you member for this wonderful review. After having some remodeling done it can be challenging to know where to begin to get the home in order. We are glad you called and we are happy we could be of assistance. We look forward to working with you again. Thank you Carolyn and Holly Maid For A Day House Cleaning
Joy F.
03/2013
2.0
house cleaning
+ -1 more
1st of all I'd like to say I just joined Angie's list today in search of a new cleaning company due to the very disappointing job I had done by maid for a day. Never even thinking for a second about leaving a bad review because frankly I don't usually take the time, I decided to read what other members had experienced with them to see if it was just a fluke what I had experienced. And to sum it up, I am appalled by the responses I have seen from this company to members for bad reviews. If I had seen this prior to hiring them that in itself would have checked them off my list of possibilities. At no time should a company insult or disrespect any client, whether they had a bad experience or not. I've worked in a professional business atmosphere for 20+ years and one thing I can tell you is that "the client is always right" and even when you think there not, you as the professional should be just that - PROFESSIONAL ! Word of mouth from clients is invaluable! With that being said here is my 1st review of any company in my lifetime, I feel that strongly about it! I sent an email to the company via there website requesting a free estimate, Carolyn responded promptly and we set up an appointment. She came out and was friendly and told me about the 50% off the 1st two cleanings which I had seen on the website but hadn't mentioned yet. So I respected the fact that she offered the information upfront. She gave me an estimate for what we talked about and I called her the next day to start services every 3 weeks. Later that day she emailed me a schedule of dates and times thru the end of the year. All is well so far, and i'm excited to start the service. After talking with my daughter and informing her I had hired a cleaning company she agreed to pay a portion of it, so I had to contact Carolyn and inform her that I needed to change the service to every two weeks....no response, hmmm, ok I'll send another email....weird, still no response so I called and received one appt the following week. I was told the charge would be $123.19 ( which was including having received 50% off) We have a 4 bedroom ( only three were to be cleaned) and 2.5 baths. The cleaners came out on time and were friendly, they (2 girls) stayed an hour and a half. The going rate for cleaners is $30/hr which is $90 for three hours and I paid $126.13 for 3 hours of work. 1 girl stood around for about 20 minutes talking to the other one while she vaccumed. I was asked to inspect there work and did a brief walk through, and everything seemed clean by 1st glance. After they left the 1st thing I noticed is where the girl had just vaccumed. The vaccum basically balled up hair and fuzz on our carpet and wasn't sucked up? so I started looking further...nothing was put back even close to where they found it. Real obvious stuff too, benches not pushed back against the wall, my raised dog bowl left in the middle of the dining room. They didn't move stuff and dust under and around it, just the fronts and there was around an inch away from any edges. I had to re-mop the hardwood floor because I could visually see water marks. Horrible work. When I contacted the manager and told them about the quality of the work I was told they could come back out with a supervisor the next day, which didn't work for me because I would not have been home. I don't feel I should have to tell a company what they should do, If I wanted to have to delegate duties or manage someone as to what they are hired to do I would hire an independent cleaner or housekeeper. I was putting my trust in them and was completely disappointed. I promptly put a stop payment on my check and refuse to pay for overpriced, false advertising ( they don't really give you 50%), disappointing work.
Description of Work: I hired this company to clean my home
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$126.13
Response from Maid For A Day
Angie’s List advises vendors to respond to inaccuracies and their members will be able to read between the lines and see the injustice of some members ranting complaints against the companies. We know this member does not represent in any way, shape or form the good customers of Angie’s List. We tried to work with her to resolve the issues but she would not accept any options. When our team invited this member to review her home before they left she told them everything was good and gave them a check. Then she immediately stopped payment. There are people who will go to a restaurant, order a meal, eat the entire meal, cleaning the plate, and then complain to the manager the food was terrible and not pay.
Jim K.
01/2013
2.0
house cleaning
+ -1 more
They came to our house on three occasions. Each of the first two visits were inadequate, but we gave them some time to imporve. They left a film on wooden floors and the bathrooms were cleaned subpar. The 3rd visit was terrible. The 2 cleaners were there less than half the time of the 2 previous visits and everything done was a lick and a promise. The bathrooms were much worse than before and the wooden floor film was even worse. I would recommend they go out of business as the house was virtually no cleaner than before they came .
Description of Work: Not good
Rating Category
Rating out of 5
$130
Response from Maid For A Day
We are sorry this member feels that the cleaning was not done well. Like in any business we strive for our customers to be satisfied, but when a customer does not inform us that things are not done well it is hard for us to make changes or speak to the team. Also if this customer was not happy with the first 2 cleanings, why did she call us back and say the cleanings were great and ask to be put on a monthly rotation? I feel that this customer simply used our services for the 2 cleanings at 50% off and then did not want to pay full price for cleaning. For her comment to say we should go out of business is despicable and uncalled for as we have been in business 8 years and have many clients who are very open with how services have been. We wil strive to make sure open communication is at top priority with our customers as we appreciate ALL feedback. We prefer the opportunity to correct any issues before such a grade is posted. This is the actual statement we received from the owner of this grade after contacting them to resolve this issue: "I'm sorry that you received a rating that you felt was undeserved, but I did not rate you on Angie's list " After explaining this multiple times to Angie's List they simply say there is nothing they can do about the grade, even though the owner says they did not rate us. So, Angie's List logo/motto/trademark "Reviews you can trust", doesn't go very far for u We would like readers to know that Angie's List is not all factual. Angie's List will not help in coming to a resolution for reports that are given even when the member states they did not write the report.
colleen F.
01/2013
5.0
house cleaning
+ -1 more
The team arrives on time with smiles. They get right down to work. If there is something that needs attention, they are happy to do it. The cleaning is thorough and done to my specifications. I am very impressed not only with the team and owners but the company's community involvement. Maid for a Day continually gives back to the community be it Toys for Tots, a food shelf or donating services to cancer patients. Kudos
Description of Work: Fast, professional and clean
Rating Category
Rating out of 5
Yes, I recommend this pro
$123
Response from Maid For A Day
I would like to thank this member for their positive review. I am always pleased when I hear such wonderful comments about our team members. Thanks again member and we look forward continouing working in your home.
Vanessa E.
01/2013
5.0
house cleaning
+ -1 more
I recently used Maid for a Day to prepare for a move. We were moving from a town home (which we were preparing for renters) to a house. Our property manager gave us a list of tasks to accomplish before renters were shown the property, and recommended Maid for a Day, so my husband and I hired them to assist us with the transition of both properties. For our town home, the biggest challenge (I thought) was going to be the kitchen. The oven was scrubbed so clean inside and out it looked almost brand new. even under the hood and the drip pans were cleaned. I always has trouble cleaning the outside. The stainless steel sink was streak free, and the biggest bonus of all was the walls by the sink. The home has textured walls and doesn't have a back splash, so dishwater made the wall by the sink grimy. My property manager advised us to paint the kitchen to freshen it up. I mentioned it to the cleaners and Carolyn suggested she might try baking soda and vinegar. Well, wasn't I surprised to see the entire length of the wall scrubbed completely clean. I could not believe it. The wall looked great and no harsh chemical smell. It really saved me a heap of time and money by allowing me to skip painting the kitchen. Overall, they did a wonderful job and I couldn't be more appreciative. Maid for a Day returned to our new home to do a general cleaning before we unpacked. I advised Carolyn of my needs and she was more than agreeable. We had requested that 2 bathrooms get scrubbed down and the kitchen cleaned including appliances and cabinets, and also the general cleaning of light fixtures,switches, and baseboards. The condition of my refrigerator at my new home was terrible. The previous owners had turned it off and did not leave it open. It sat this way for months while we were trying to buy this house. It was moldy, smelly and disgusting. I do not know what miracle happened to that fridge/freezer, but my sister in law saw it before and after and was shocked and impressed. Every single nook and cranny was completely clean. It looked white again, the glass was clear and I have not seen a speck of mold or mildew left behind. It did not smell of bleach either. I was able to stock it right up without worrying about chemical fumes. I was impressed by that alone, but the shower and the toilets were another story. The water softener has not been hooked up so there were hard water stains by the drains and rings in the toilet. I assumed these would not come off, but I was fine with it just being cleaned. Oh no, those rings and marks were completely gone! These were just the things that really stand out. I was overall so impressed by the quality of the work, and the pride that was shown in the work. I would absolutely use this company again.
Description of Work: Move out/in cleaning including, cleaning the oven inside and out, the refrigerator, tops and insides of cabinets, bathrooms and the general dusting and vacuuming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Maid For A Day
Thank you member for sharing your great experience with others. We appreciate you taking the time to give detail explanations of work that was done. It was our pleasure helping you prepare and move into your new home.
sheila S.
12/2012
5.0
house cleaning
+ -1 more
They are always on time and do a very thorough job.
Description of Work: This company does over and above quality work. They are friendly, fast & thorough. I would highly recommend them to everyone! Cleaned bathrooms, bedrooms, kitchen, living room, familyroom. Dust, vacuum & scrub bathrooms & kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106
Response from Maid For A Day
Thank you member for sharing your experience with others. We enjoy what we do, and hopefully through this report, others will see that. Thanks again.
Mary D.
11/2012
2.0
house cleaning
+ -1 more
They did not do a thorough job at all. The shower was only partly cleaned. I still found cobwebs throughout the house, when there should've been none. Did not do a thorough dusting as well. *You can disregard the message from the provider below, it is obsolete now that I have responded.*
Description of Work: They "cleaned" the main and lower level.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$109.68
Response from Maid For A Day
After attempting to reach this member to discuss her report from services provided 1 1/2 years ago, it seems that this member is not willing to participate in a resolution. We have left voicemails for her, attempted to have Angie's List assist with the resolution, but Angie's List does not assist with resolutions. It appears that this grade will be left and we are very saddened we cannot come to an agreeable resolution with this member. Again work was completed on August 2, 2011 and we are dissapointed to have to find out that this member was not happy a year and a half later in this manner. We would like to thank all our other members for their great reviews and hope this report does not tarnish our reputation.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning
FAQ
Maid For A Day is currently rated 4.6 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Maid For A Day accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid For A Day offers free project estimates.
Yes, Maid For A Day offers eco-friendly accreditations.
No, Maid For A Day does not offer a senior discount.
No, Maid For A Day does not offer emergency services.
Yes, Maid For A Day offers warranties.
Maid For A Day offers the following services: House cleaning, Carpet, Window cleaning. Offer a variety of scheduled services, weekly, bi-weekly, monthly, one time & move-in & out cleaning. Kitchen & bathroom cleaning, dining room, living room, family room, bedroom, offices.