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Mactile

Ceramic Tile

About us

Mactile tile is a small business i created, own and operate to insure you are getting the best price and quality job I do all the work myself. I have been setting tile for 12 years. Have many references

Business highlights

20 years of trusted experience

Services we offer

Custom showers, Floors, Walls, Back splashes

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Nicholas R.
12/2012
1.0
ceramic tile
  + -1 more
Ed acted unprofessionally in every interaction I had with him. He called three times on his way to bid the project to awkwardly ramble on about how bad the roads were (it had lightly snowed), that he was lost, and that he would be late (he was an hour late). During the bid, he seemed unsure of himself and didn't provide any professional advice. When I called two days before he was scheduled to start, he told me that he had taken a bigger job and that he was sorry he should have told me. This was extremely infuriating because he knew I was doing the demo work and then just left me hanging. Worse still, he refused to commit to a time when he would be done with his bigger job and could start on my project. He just kept rambling on about his bigger job. When I expressed my frustration with him, he hung up. I've never dealt with someone as unprofessional as Ed. He never did the work, so I can't comment on that.
Description of Work: Bid for ceramic tile installation in bathroom (floor and walls)

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Mactile
I did inform the costumer that i could not start his job on that date because I had to finish a job I started before his. He was unsure of my ability's because he said my bid was to low. I never ask for money down to start. I have never started a job and not completed it. I never sighed an agreement. I have 12 years in this trade.This is just a schedule mix up. I apologized for the mix up, When he called and demanded loudly I need to be on his job I tried to explain my situation. This is the first time this has happened in my carrier. I will work harder to make sure nothing like this happens again. I have tons of good references, and happy customers. Ed McDonald

    Contact information

    8201 46th ave N, Minneapolis, MN 55434


    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile

    FAQ

    Mactile is currently rated 1 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Mactile accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Mactile offers free project estimates.
    No, Mactile does not offer eco-friendly accreditations.
    No, Mactile does not offer a senior discount.
    No, Mactile does not offer emergency services.
    Yes, Mactile offers warranties.
    Mactile offers the following services: Custom showers, Floors, Walls, Back splashes

    Contact information

    8201 46th ave N, Minneapolis, MN 55434


    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM