Kastner Restoration LLC

I initially got a few estimates from a few restoration companies and decided to go with Restoration Professionals. RestPro then contacted Kastner Restoration to do the work. Gary was very personable and so were the two men who were assigned the work. The work was quality work. However, they rarely came at the time they indicated and each day spent less and less time on my basement as they were juggling more than one job. A couple days they were here for only an hour. Consequently, the work was completed more than an week later than they had orginally told me. The day I was told the man doing the window work would be coming, he never showed. The short hours were partly due to waiting for things to dry, but I feel they could have managed their time better to complete this job in a more timely and efficient manner. I also feel that they could have done a better job of sticking to their plan of when they were coming over and what they would be getting done during that time.

Gary was very responsive and interested in doing the jobs that I needed to have completed. He was hard working and stayed late if necessary to complete the work. His price was very competitive and I was very comfortable having him in my house. Gary was on time and always available by cell phone. Gary is outgoing, friendly and easy to talk with.