Karina's Cleaning

I have used Karina's cleaning on a monthly basis for about 5 years now. I schedule as I need them. Usually a team of 3 come for 2 hours. They work very hard and are quite thorough.

We continue to have Karina and her group clean monthly. They do a wonderful job and they have pointed out some areas around the house where there is beginning wear and tear (i.e. floor beginning to scrape the floor; we placed another pad on the chair foot). I appreciate the text messages from Karina to confirm the night before they are coming. They have been incredibly flexible with the time of day to arrive, as I work the night shift. I highly recommend them!

We will use her again tomorrow and we have used her for months. Her professionalism and the quality of her work are high. What stands out to us about her that keeps us using her is the quality of her work.

I left a message, Karina said they could clean when I needed them and would call regarding details. I counted on this. After not hearing for a few days (it was getting late to find someone else), I phoned and left another message. This was never returned. Nor was the third message. They never answered, didn't come, and I won't try to use them again.

Usually I have to call several times to get them to come out. I’ve tried to contact them 2 or 3 different times they have never returned my calls. I will not be calling them again despite the fact that they do a great job and the price is reasonable. I will moving on to another service provider.

Karina does an excellent job when cleaning my house. I would recommend her to anyone.

She did a thorough move out clean of my house so that it was ready for renters. She was even able to get rid of black mold on the walls that had not spread beyond the Sheetrock. I was out of state and she took a check from me also. She was great and I will definitely use her again.

I set up an app't with Karina to do my son's house while I was visiting from New Jersey. I confirmed the appointment the week before arriving. She had a bit of trouble finding the house, but would have been perfectly on time except for that. She and her two other women were immediately in action. SHe reviewed with me what I wanted and what they would do. She was there for almost four hours and I was very pleased with the work.

I used Karina's cleaning for a deep clean in mid-august and have been using them ever since on a weekly basis. I do not recall the cost of the initial clean, but the weekly fee is $165 for my 3,500 square foot Victorian home. The initial clean was amazing; they cleaned from the walls down. They underestimated the time it would take them to clean my house but did not charge anything additional. I always look forward to coming home from work on Tuesdays, because I know the house is going to me immaculate. Twice I have requested a change in the day of my cleaning and both times Karina was able to clean on the preferred date. Years ago, I tried several different cleaning services, but the quality of the cleaning always diminished quickly. I have been consistently happy with Karina and her staff.

I called and left her two messages and never got a call back

Marina's team of cleaners do an excellent job with monthly house cleaning. They are thorough, meticulous, professional and dependable. I highly recommend them!

We hired her for a once a month cleaning. They have come once and did an excellent job. She is very thorough.

We love Karina and her team! Karina and her team clean our home once a month and we couldn't be happier. Not only do they do a fantastic job, but they are prompt and friendly as well. We hope to start on a bi-weekly schedule soon.

I had used Karina's cleaning one year ago prior to a party. I was very happy with the thorough job she and 2 other employees did, but had misunderstood the cost and was surprised at how much it came to (at that time it was $29 per hour per employee and I did not clarify the "per employee" part). So my advice is to make sure you know how many people are coming to clean your house. I recently hired Karina again to clean before my daughter's graduation party. I did call her twice before she called me back, but then she explained that she had been on vacation and had just gotten her messages. She worked me into her schedule on the day I requested and brought a team of 4 total. I have a large house with 4 bathrooms and 5 bedrooms, and they set off to work right away. They seemed to be very focused on their work. Karina is very detailed, moving furniture and rugs, cleaning underneath, dusting light fixtures and cleaning in all of the little places that often get overlooked. They worked for over 4 hours, and Karina charged me for 4 even. They did arrive about 20 minutes late, but she called me and told me her GPS wasn't working so it took longer to find my house. I will definitely call Karina again.

I hired Karina's crew in the late summer to clean my house. She answered my calls immediately, her crew came as promised and did a great job. Then I contacted her again and asked her to clean my house before Thanksgiving and to clean my daughter's house for my retirement party in early January. It took several calls to get her crew here before Thanksgiving, but they did come. However, they were here much longer than the first time they came and the cost was much higher than expected because of that. They did do a great job though. I never heard from Karina for the party in January. My daughter decided to clean her house herself. I would consider hiring Karina again, but with the understanding that her crew would be here a specific amount of time, and after talking with her about her unresponsiveness these last two times. If my daughter hadn't decided to clean her house herself, Karina's lack of response would have been a very serious problem, although I imagine if I kept following up she would have come.

We have enjoyed having Karina and her team clean our home. They do a beautiful job and are very thorough. We have had other cleaners before and very few of them lived up to our expectations. Karina and her team have met and exceeded our expectations in terms of being very careful to take care of all details. They work very hard the entire time they are in the home and they are very nice people. Karina is very helpful and responsive to feedback. She works hard to make sure we are satisfied, and I have no doubt that if we had a concern she would work to make everything right. We definitely would recommend Karina and her team to others.

We found Karina on Craig's List. She was contacted and we scheduled an onsite estimate which went fine. After that, the wheels fell off. We agreed to a date but the time was to be confirmed. We had heard nothing from her so called the night before we had scheduled the cleaning and learned that the date would not work - we rescheduled a date and time. On that date, we heard nothing from her. We called her 30 min after the scheduled appointment and cancelled. We expect better communication from people we employ.

From estimate to final cleaning it went great! Karina didn't even ask for payment until we were 100% satisfied with the results. We found our cleaner!

The 4 employees were on time, three of them going straight to work while my son-in-law was explaining the job to the lead cleaner. Not a spot was missed, refrig and stove pulled out from the wall, cleaned inside and out, light fixtures cleaned, Everything sparkled and smelled terrific. Very satisfied; am considering using them as a regular cleaning service in my home.

Karina and her crew move from one cleaning project to the next and travel all over the Twin Cities, so arrival time might not be exact. If you have a set budget for cleaning, let Karina know up front so you can plan with her what you want done. Karina communicates mostly by phone (including text messaging), but also by email via Angie's List. Karina and crew bring their own vacuum cleaner and all their own supplies. You only need to provide garbage bags.

They arrived about 25minutes late for the scheduled appointment but got to work instantly. I am extremely pleased with the quality of work and amazing attention to detail. Great job.

We're very happy with Karina's team. They are always on time, are very trustworthy and communicate very effectively. We replaced a previous cleaner that was the same price, but wasn't nearly as thorough. That's the area we're most happy with - this team is very thorough every time.

Due to a recent medical complication, my wife needs a really clean house and luckily (for me!) we can afford to hire someone for this work. We had used a discount coupon for another cleaning company a few weeks before and were less than thilled with the result. So I checked Angies LIst and settled on Karina's Cleaning, based on the reviews and their proximity to us. I called and talked to Karina who was very polite and arranged for the first cleaning date on very short notice (My wife was coming home from the hospital). Karin and her crew arrived exactly as scheduled and went to work immediately. No rest for her crew! Be prepared becasue they don't wait around, butget at it right away. As we agreed to in advance, the first clean was charged by the hour ($27/hr), so I really appreciated the fact that they NEVER stopped working for a second. There was a very minor item that was broken that they really should have been more careful with. (Note: luckily, it was a cheap plate that I never liked much anyway!) They cleaned it up and offered to compensate me for it, which I declined (see note). Other than that, they have been absolutely great. I had to go before they were done, so they had to stop before they got to our basement rec room. As agreed, they called a few weeks later to to arrange the specific day to begin the regular cleanings, and began that program yesterday. Again, they showed up precisely on time. Karina was not with the crew this time (which she had explained to us ahead of time). A crew of three stayed almost 2 hours and cleaned the entire house, including the rec room. We had agreed on $125/clean for this ongoing cleaning, so I'm very satisfied with the time committed, the work performed, the price and the end result. There was an area under my office desk that is a tangle of power chords where the baseboard was missed. I brought it to their attention after they had already packed up. Without any issue, they immediately unpacked and addressed the problem (and more). Simply put, these folks are wonderful!

Karina and her crew showed up to my new home right on time (a little early, actually). The team of 3 cleaned my new home from top (inside light fixtures, above cabinets) to bottom (baseboards). The appliances are like new. She used vinegar and water and my house doesn't smell like chemicals at all. I am very pleased with her work and pleasantness will use her in the future.

It was very good. It was a little more expensive than what it seemed to be listed in Angie's List, but I think we worked it out and we came to an agreement.