Joseph's Drain Cleaning

He was very polite. He did a good job. He Fixed our clog.

I hired Joseph's Drain Cleaning to clean out my main waste drain in April 2020. I was not there when they cleaned the drain but was told that it was "good to go". A couple of months later I put the property on the market. During the inspection, the buyers put a camera down into the main drain and discovered it was thick with tree roots for the last half or so of the drain line. It seemed that half hadn't been cleaned out in years. Joseph's sent someone back out to clean it again. At that point, I was told they couldn't get past a certain point because there was damage to the line. They referred \ me to a repairperson who quoted me $6,000-$12,000 to repair it. I got a second opinion. The new drain cleaning company was able to clean out the entire line with no problem, took a video and showed me there was no repair needed. I contact Joseph's Drain Cleaning to get a refund as they didn't complete the work they said they did. I haven't heard back.

I hired Joseph's Drain Cleaning to clean out my main waste drain in April 2020. I was not there when they cleaned the drain but was told that it was "good to go". A couple of months later I put the property on the market. During the inspection, the new buyer's put a camera down into the main drain and discovered it was thick with tree roots for the last half or so of the drain line. It seemed that half hadn't been cleaned out in years. Joseph's sent someone back out to clean it again. At that point, I was told they couldn't get past a certain point because there was damage to the line. They referred \ me to a repairperson who quoted me $6,000-$12,000 to repair it. I got a second opinion. The new drain cleaning company was able to clean out the entire line with no problem, took a video and showed me there was no repair needed. I contact Joseph's Drain Cleaning to get a refund as they didn't complete the work they said they did. I haven't heard back.

I have had Ben here 5 times in the last year. He and Joseph are the absolute best. I wouldn't think of hiring anyone else. They even gave us preventative tips. HIRE THIS COMPANY!

It went really. They showed up on time, completely the job and my drain wasn't clogged anymore!

If I was able to give 0 stars I would. We hired this company based on the reviews from the website Home Advisor. The teenager they sent out to clean our pipes could not even carry the equipment down/up the stairs and required my husband to do it for him. He then requested that we provide him a towel for clean-up. What clean-up though I am not sure of... when we went downstairs after he left, there was mud/dirt splattered ALL OVER the walls, floor and our refrigerator near the line. Even after an hour of cleaning, the mud left so many streaks on the walls that we will need to repaint to fix their mess. We then had an inspector come out afterwards to ensure the drain was fully cleaned before selling our house. The inspector told us the pipes were actually worse than when he looked at them before the cleaning happened and the spot that caused us to hiring Joseph's was not cleared at all. The inspector even provided us video footage and explained to us how the job was done incorrectly but when we called and ask Joseph's to fix their work we were laughed at, told they did everything just fine and that the inspector was making things up. I absolutely do not recommend this company.

I called on a Sunday morning at about 10:30. By 1 PM THAT DAY Ben was there and installed the new pump -- just in time as my sump well was about to overflow, which could have been devastating to our finished lower level. Received a follow-up call from Joseph before the end of the day Sunday to make sure everything went well and discuss needed related services. Cost? For a Sunday emergency call? Very reasonable. I happily paid without question.

He was very knowledgeable, courteous and respectful of the space. He cleaned up afterwards and did what he said he would do. He also looked at another issue I had as well and made suggestions for how to keep the problem from coming back. The pricing was fair.

Ben was on time and fixed the clog very quickly. He also provided tips for keeping the pipes clean. The cost was very reasonable.

We have hired them 2 glorious times. Not only did they do an awesome job with our plumbing, they also gave us good advice on how to avoid problems in the future. Please hire Joseph's Drain Cleaning if you need a plumber. They are so fabulous and their pricing is very reasonable and all of their services are guaranteed. I give them a AAA+++ rating.

They were incredibly timely. They came right away. They were extremely pleasant. They did it quick and I was happy with their work. I would use them again.

Highly recommend!! Joseph was super responsive and professional!! He was happy to accommodate my schedule, and sent someone right out. The price was reasonable. He followed up to make sure the work was done to my satisfaction, and to see if there was anything else he could do. They gave me some follow up advice to prevent this from happening again, and also guaranteed their work. I would for sure use his service again!