No service done because Jack didn't ever show up. Twice. I should have learned the first time he promised to come over to do the work. I gave him a second chance, and the same thing happened and he didn't show or even give me a courtesy call. He seems like a nice enough guy but don't count on his word.
Description of Work: Needed to sink a few posts and then attach 5-6 sections of fence to the posts.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
wendy W.
04/2008
4.0
fencing
+ -1 more
Quality job & a little slow.
Description of Work: I had my backyard fencing replaced with new fencing and posts.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
TIMOTHY B.
06/2007
5.0
fencing
+ -1 more
I got three estimates and Jack's was the best. They started working on the fence about two weeks later. They worked just about every afternoon for the next three weeks. They aren't fast but they are careful, and the work shows it. Jack and Matt are fine people and easy to work with. I highly recommend them.
Description of Work: Jack and his son Matt built a fence and three gates in our backyard. We wanted to follow the unusual design of our neighbor's fence and they did a fantastic job. Matt is meticulous and his work shows it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
LARRY S.
05/2007
4.0
fencing
+ -1 more
Jack and Matt kept within their original estimate for cost and were on schedule. They did a great job, are very hard workers, and pay special attention to detail and quality. I would hire them again!
Description of Work: Jack and Matt dug the post holes and installed cedar fence posts. We're building the fence ourselves to save money, plus we enjoy it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,035
REBECCA F.
10/2006
5.0
fencing
+ -1 more
Jack was a professional. He was very sweet and punctual. He had the lowest bid, and was fun to talk to. I ended up not needing a fence after all.
Description of Work: No work was done; I did not accept the bid.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
LISA N.
06/2006
5.0
fencing
+ -1 more
Jack returned my call immediately, and came out the next day to place a bid on a section of fence we were thinking of replacing. He honestly told us what he saw as drawbacks in what we were planning. We opted not to replace the section. I appreciated his honesty about not wanting us to spend money on a cosmetic but unnecessary project. As well, I enjoyed his quirky sense of humor and warm personality.
Description of Work: None.
Rating Category
Rating out of 5
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN F.
04/2006
5.0
fencing
+ -1 more
Jack and his partner were always early and worked tirelessly. They did excellent work. They asked lots of questions to make sure they were constructing what we wanted. We were extremely pleased. Both men were very friendly. They also paid close attention to my flower gardens and made sure not to damage anything during the work.
Description of Work: Picket fence on a large corner lot backyard. Required three new gates, too. They removed the old rotted fence and built an entirely new fence.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
ADRIENNE H.
12/2005
3.0
decks
+ -1 more
I was repeatedly having to point out errors before they were fixed. He complained that the material I specified in the plans I drew up, were a bit heavier than what he wanted to use. (I referenced the plans from our existing deck, in my spec).I would have liked to not find errors to begin with, like uneven board heights on deck surface. My deck is still uneven (1/2 inch higher, some boards.)I will wait until spring and have my dad sand it down level, if that is even possible. I was disappointed, because I expected him to have his own professional integrity and take pride in making sure all finished surfaces were level.
Description of Work: Jack was prompt in giving estimate to add additional 125 sq. Ft. Plus railing to my existing deck. I told Jack that my city (St. Louis Pk) probably requires a permit and he said he could do it without it. I said no, I want it done right. So he said I would have to get it and did not offer to do it for me. I did not understand that that was his way of putting the responsibility of drawing up all of the detailed plans, on me. This delayed the job, caused me to take 2 full days off work back and forth between zoning and building inspectors. The city required plans showing detailed design of addition and footings, type & weight of material, etc. I am not a builder so this was difficult to say the least. The deck boards are not completely level. Today the deck addition looks ok, but I had to put in too much work and asked for, but received no discount off the price for my effort and time.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$4,165
KATHLEEN P.
11/2005
5.0
decks
+ -1 more
WE ARE NUTTY PET OWNERS THAT WILL GO TO ANY EXTENT TO KEEP OUR FELINES HAPPY. ONCE WE RECEIVED A QUOTE, JACK STARTED AND COMPLETED THE JOB PROMPTLY EXACTLY AS WE WANTED IT. HE IS A PRO AT HIS CRAFT AND A REAL GENTLEMAN WITH A WONDERFUL SENSE OF HUMOR. WE HIGHLY RECOMMEND JACK AS HE IS VERY DEDICATED TO CUSTOMER SERVICE AND QUALITY WORK.
Description of Work: BUILT A SMALL DECK ON THE SIDE OF OUR HOUSE FOR THE PURPOSE OF OUR CATS GOING OUTSIDE WITHOUT LEAVING THE PROPERTY BECAUSE OF THE ENCLOSED AREA UNDER THE STRUCTURE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,550
CATHY FERGUSON V.
11/2005
5.0
decks, fencing
+ 0 more
JACK AND HIS SON WERE HARD WORKERS, ON TIME AND THEIR WORK WAS OF HIGH QUALITY. JACK CAME OVER FOR A BID RIGHT AWAY AND SAID HE COULD START WORK IMMEDIATELY. HE RECOMMENDED PRESSURE TREATED PINE VS. COMPOSITE DECKING DUE TO PRICE AND DURABILITY. THEY DID A GREAT JOB ON THE DECK AND A FABULOUS JOB HAND-CRAFTING A REMOVABLE RAIL AROUND A WINDOW WELL. WE WOULD RECOMMEND CARLYLE HIGHLY.
Description of Work: INSTALLED NEW DECK AT THE BACK OF HOME (24' X 12') AND A SIDE FENCE. ALSO CRAFTED A CUSTOMIZED REMOVABLE HAND RAIL NEAR A WINDOW WELL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
PATRICIA S E.
11/2005
4.0
contractors
+ -1 more
THE PRICE WAS VERY REASONABLE, BUT I DID NOT THINK THAT THEIR SOLUTION WAS GOING TO FIX THE PROBLEMS. I ALSO HAD TROUBLE CONTACTING THEM THE FIRST TIME I CALLED, BUT THEY SECOND TIME I CALLED THEY RESPONDED VERY QUICKLY.
Description of Work: RECEIVED AN ESTIMATE FOR REPAIR ON THE GREENHOUSE AND A SOLUTION TO THE LEAKING PROBLEM. I ALSO WANTED THEM TO DISSEMBLE A SCREENED IN PORCH.
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
TOM R.
09/2005
5.0
fencing
+ -1 more
EXCELLENT WORK! GREAT JOB BUILDING THE FENCE TO MATCH OTHER FENCING, BUILDING A CUSTOM GATE TO WORK W/AN ARBOR I'D PURCHASED.
Description of Work: NEW FENCING AROUND PART OF MY YARD THAT WAS NOT PREVIOUSLY FENCED. PLUS CUSTOM GATE ON PURCHASED ARBOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
JUSTIN L.
09/2005
3.0
woodworking
+ -1 more
JACK'S PRICING WAS REASONABLE. HOWEVER HE WAS NOT RESPONSIVE AT RETURNING CALLS AT ALL. ALSO WAS NOT VERY GOOD W/ SCHEDULING AND HE DOES NOT CLEAN UP AFTER WORK IS COMPLETED, LEFT QUITE A MESS INCLUDING OUR BATHROOM FLOOR THAT THEY USED. HE WAS POLITE AND ON TIME. ONCE AN APPOINTMENT IS MADE. OH, HE MISSED ONE OF THE WINDOW SILL IN THE MUDDING NOT GOOD....
Description of Work: MOLDING & PUT TRIMMING ON BASEMENT ROOM DOOR. MUD SEVERAL WINDOWS AROUND THE SILL. BROKE CONCRETE SLAB BETWEEN CLOSET & ROOM.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$400
RASHNE J.
08/2005
4.0
decks
+ -1 more
WHEN JACK CAME IN FOR THE ESTIMATE HE WAS VERY POLITE AND HELPFUL. HE EVEN WENT TO HOME DEPOT AND BROUGHT ME A SAMPLE OF THE SYNTHETIC MATERIAL I WAS THINKING ABOUT USING ON THE PORCH SO THAT I COULD COMPARE IT TO CEDAR WOOD. HE SEEMED REASONABLE IN HIS ESTIMATE AND THOUGH THERE WERE SOME DELAYS IN GETTING THE PORCH DONE ( ILLNESS) IT WAS COMPLETED FAIRLY PROMPTLY. MY CONCERN IS THAT SINCE THEN THE MOLDING ON 2 AREA ON THE PORCH HAS COME UNDONE AND WHEN I CALLED JACK, HE SEEMED RETICENT TO SET A DATE/TIME TO COME OUT AND FIX IT. HE HAD USED ME AS A REFERENCE ON 2 OTHER JOBS AND ASSURED ME THAT IF THERE WERE ANY PROBLEMS HE WOULD BE SURE TO RESPOND. HE SAID HE WOULD CALL ME THIS WEEK SO I WILL WAIT TILL FRIDAY TO HEAR FROM HIM.
Description of Work: RIPPED OUT AN OLD FRONT PORCH AND REPLACED IT WITH NEW BOARD MADE OUT OF SYNTHETIC MATERIAL.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$3,000
DON A.
06/2005
4.0
decks
+ -1 more
JACK WAS RESPONSIVE AND DID A VERY HIGH-QUALITY JOB. PRICE MAY HAVE BEEN A BIT HIGH. DIDN'T SHOP IT TOO MUCH.
Description of Work: JACK BUILT A LARGE (20X14 - BUT FAIRLY STRAIGHTFORWARD) DECK FOR US.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
brockman S.
11/2004
5.0
decks
+ -1 more
JACK GRACIOUSLY CHOSE NOT TO DO THE WORK ALTHOUGH HE COULD HAVE. HE SAID IT WOULD BE TOO EXPENSIVE COMPARED TO OTHER BUSINESS THAT DID THAT WORK.
Description of Work: THE COMPANY PROVIDED ME WITH AN ESTIMATE RAILING ON THE OUTSIDE CONCRETE STAIRS.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
10/2004
5.0
decks, fencing
+ 0 more
HE IS VERY GOOD NATURED. HE DOES EXCELLENT CARPENTRY WORK. HE WAS VERY DEPENDABLE, HIS PRICING WAS VERY COMPETITIVE.
Description of Work: HE REBUILT DECK, ALSO BUILT A TIERED FLOWER DECK. FIXED A FENCE, REBUILT THE DOOR ON THE FENCE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Decks and Porches,
Finished Carpentry and Woodworking,
Unfinished Carpentry,
Basement Remodeling,
Home Healthcare - Disability Equipment & Services,
Doors,
Windows,
Stone and Gravel,
General Remodeling
FAQ
Jack Carlyle Carpentry decks and fences is currently rated 4.4 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Jack Carlyle Carpentry decks and fences accepts the following forms of payment: Check
Yes, Jack Carlyle Carpentry decks and fences offers free project estimates.
No, Jack Carlyle Carpentry decks and fences does not offer eco-friendly accreditations.
No, Jack Carlyle Carpentry decks and fences does not offer a senior discount.
No, Jack Carlyle Carpentry decks and fences does not offer emergency services.
No, Jack Carlyle Carpentry decks and fences does not offer warranties.
Jack Carlyle Carpentry decks and fences offers the following services: Decks, porches, fencing, doors, windows, general carpentry and finish basements. timber and stone retaining walls & handicap ramps.