IKEA

Furniture - Sales, Cabinet Making, Kitchen and Bath Remodeling,

About us

IKEA Twin Cities opened in July of 2004. Located a stone's throw from the Mall of America, IKEA Twin Cities has everything you need to make your house a home -- all under one roof! Sofas, Bookcases, Bedframes -- even Kitchen Cabinets and Appliances! Come by for a delicious 99-cent breakfast in the morning, or a great Swedish Meatball plate for lunch. Drop the kids off at our on-site daycare, and have a bit of time to yourself. Open daily, 10am to 9pm!

Business highlights

81 years of trusted experience

Services we offer

Living Room Seating, Living Room Storage, Bookcases and Storage Systems, Bathroom Furnishings, Bathroom Sinks and Faucets, Bathroom Organization, Cribs, Children’s Textiles and Toys, Cookware, Tableware, Kitchen Gadgets, Cushions, Throws, Window Treatments, Rugs, Flooring, Bedding, Bath Textiles, Storage Boxes, Laundry Organization, Lighting, Mirrors, Clocks, Frames, Art, Candles, Green Plants, Vases, Workspace Furnishings, IKEA Restaurant and Swedish Food Market!

Services we don't offer

Small Electronics, Televisions, Electronics


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
11%
3
5%
2
0%
1
21%


Rating CategoryRating out of 5
quality
4.3
value
5.0
professionalism
4.4
responsiveness
4.2
punctuality
4.5
Showing 1-19 of 19 reviews

Michael M.
10/2015
4.0
home remodeling
  + -1 more
unknown
Description of Work: They remodeled our kitchen.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Ellis P.
06/2015
3.0
custom cabinets, interior designers
  + 0 more
unknown
Description of Work: We worked with Ikea to design a kitchen remodeling. First of all, we had to drive to Ikea just to schedule an in-house appointment because they won't take credit card information over the phone. A complete waste of time. The estimator/designer did a good job, but again we would have had to drive to Ikea to actually order the materials, even though they would have been installed by the installer. This is no way to do business. We ended up using a custom cabinetmaker, who did a fabulous job.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Sandy & Walter K.
06/2015
1.0
home remodeling
  + -1 more
It was such a fiasco; they shouldn?t be allowed to do what they do. They weren?t doing what they said they would do and they weren?t even nice about it. The process was terrible and unprofessional?it was totally disorganized. The installers were very nice but didn?t do a very good job and it ended up costing us a lot more money than we expected. The installation of the cabinets is what we had the difficulty with. Their staff is overworked and the whole process becomes so unfriendly because of it.
Description of Work: We had new kitchen cabinetry installed by their contractors.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

John F.
12/2014
4.0
custom cabinets
  + -1 more
.
Description of Work: We did a Minneapolis home kitchen remodel with an independent contractor and IKEA kitchen materials. IKEA ordering was very easy and they worked well with our contractor, but there were two glaring issues IKEA did not disclose fully before we paid:1) If you order a quartz countertop that's longer than 10 feet, it will have a seam because they don't sell longer slabs. We didn't find out about this until the countertop folks came to our house. |2) IKEA's AKURUM cabinet system has no customizable cabinets in 21" width. We didn't find out about this until we had ordered the kitchen and had the materials delivered. We were under the impression that we could choose the style of cabinet (door, drawer, pull-out) after the fact. Nope. |That being said, the countertop still looks great, and our contractor did a great job with 3rd party hardware to customize the cabinets. But we were disappointed with IKEA's failure to disclose the limitations on countertops and cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10,000

ERIK M.
08/2014
5.0
custom cabinets
  + -1 more
They had a good selection to choose from. We will be doing the installation outselves, but it was not been completed yet.
Description of Work: We bought new cabinets and counter tops from them.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Paula F.
08/2014
5.0
custom cabinets
  + -1 more
The designer was professional and friendly, his plan was brilliant (other designers and contracting services were stumped when confronted with our kitchen). He thought of solutions no one else had considered and gave good, practical advice.
Description of Work: Surveyed our kitchen and created a thorough plan of renovation. E-mailed the plan within 24 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gail D.
12/2012
1.0
custom cabinets, interior designers
  + 0 more
They cannot schedule an in-home appointment over the phone - you need to go to the store. So in an effort to avoid going to the madness of an Ikea, I called and was willing to pay a couple hundred bucks more, but they have designed it so you absolutely have to go into their store. I didn't pursue it any further.
Description of Work: I called the store to schedule an in-home kitchen consultation for $199. They offer this for people interested in redesigning a kitchen with additional assistance and Ikea products.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kathy L.
07/2012
5.0
custom cabinets
  + -1 more
They assembled them and installed them. It went very well. They moved along so quickly. They were installed and working in 2-3 days. There was a lot of work involved.
Description of Work: I bought cabinets there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jackie and Kurt H.
07/2010
5.0
lighting, furniture sales
  + 0 more
They have cute furniture for low prices. It is easy to shop there and it has always been good. I like that you can select the quality of product you want that fits your price range.
Description of Work: We have purchased lighting and furniture from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRIAN H.
03/2009
5.0
custom cabinets
  + -1 more
The sales employees at IKEA were absolutely wonderful. IKEA deserves A's across the board. I've even sent some of my friends there. I will definitely use them again in the future.
Description of Work: I purchased cabinetry from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

ERIC M.
11/2006
1.0
furniture sales
  + -1 more
I picked up the furniture and helped with assembly. We had a 50% rate of return due to damage in shipping or missing parts (I picked up the boxes at the store, so the damage was from the factory to Ikea). Overall, the style is wonderful, but the quality is very poor. When I factor in my time for multiple trips for returns/exchanges, I find that they are not a good value.
Description of Work: I purchased $2500 of furniture (a lot of furniture at Ikea's prices).

Rating CategoryRating out of 5
quality
1.0
value
5.0
responsiveness
3.0

$2,500

LARA T.
10/2006
5.0
custom cabinets
  + -1 more
They had all our parts and pieces in stock. We were going to have them deliver the boxes, but the clerk asked our vehicle type and suggested we just pack it up and take it home that day. It was a tight squeeze, but we fit it all in and saved about $75 and didn't need to worry about being home to receive the delivery. We had Steve Booth Construction assemble and install the cabinets, as he was recommended by IKEA. We love the cabinets and get lots of compliments from guests, who can't believe they are from IKEA! I liked using the kitchen planning program from the website to design the layout of the cabinets.
Description of Work: We ordered IKEA kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

DANIEL S.
10/2006
5.0
furniture sales
  + -1 more
My wife and I had spent a number of visits to IKEA to determine exactly what we wanted. We picked up all of the things we wanted in one step because IKEA was offering free delivery in the Twin Cities Metro area as a promotion. Everything we purchased was delivered as promised and I proceeded to put everything together. The bathroom is not yet finished (or started) but everything else is together and looks like top-notch stuff. We have had numerous compliments from visitors to our house. It is functional and reasonably priced, so even if something breaks, it will not cost us much to replace it. I also do not mind having to assemble my own furniture. If it saves me money, sign me up.
Description of Work: New dining room set, entertainment center, bathroom cabinetry, lighting delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

ALDEN & CAROL L.
10/2006
5.0
furniture sales
  + -1 more
IKEA is great. They offer furniture for a reasonable price and offer fairly nice products. I bought some end furniture, lamps, and curtains for my apartment. Most of the furniture needs to be assembled, but its easy to do and doesn't take much time.
Description of Work: Furbished an apartment with some IKEA furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MARCIE S.
10/2006
1.0
carpet installation
  + -1 more
I bought a rug on a whim just before closing during a rug sale. It was the only one like it in a huge messy pile of discounted items that had been picked over all day. I preferred one that wasn't on sale, but figured I'd try the discounted one first since it was so inexpensive and I'd confirmed it was returnable. I laid it out twice in my living room for just a few minutes each time, but I didn't like it. A couple of weeks later, I got back to the store to return it so I could buy the one I really wanted. They refused to refund my money, telling me the rug had stains on it and had "obviously" been used, even though the tag was still on it. They said they wouldn't take it back because they couldn't resell it in that condition - but that's the condition they SOLD it to me in! I never used the rug, and I would have checked to make sure it didn't have defects before buying it if the cashier hadn't assured me it was returnable. Now I'm stuck with an ugly, dirty rug I hate and won't use.
Description of Work: Purchased rug.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
1.0

$75

SHEILA O.
10/2006
5.0
furniture sales
  + -1 more
Ikea is a good place to get quality modular furniture at a decent price. The store is better than most of it's competitors at making it easy to get items out of the store and into your vehicle.
Description of Work: Purchased bookshelves.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0

Yes, I recommend this pro
$300

KATHLEEN K.
10/2006
5.0
furniture sales
  + -1 more
Prompt, reliable, nice guys. Would do again.
Description of Work: Delivered a large (very large) armoire and moved heavy boxes into house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Terri S.
10/2006
5.0
furniture sales
  + -1 more
IKEA Twin Cities is an amazing store. It's HUGE and unless you have at least 2 hours to shop, don't even plan on going into the main showroom. If you're not familiar with IKEA, either read the posted instructions on how to shop, or find someone who is familar with the store and how things work. It is not a typical sales-person-approaches-to-help store. You do your own thing, from learning about the products (detailed info available), going to the warehouse level to pick up the things you want, hauling your own stuff home and assembling it yourself. (Assembly is not too difficult if you can read directions and maybe have a second person to help out for larger items). There are IKEA associates available in the store to help and answer questions, but don't attempt to be too demanding on weekends...the store is too busy then. IKEA has great phone customer service and will replace, send out or return pretty much anything. I will buy more things from IKEA in the future.
Description of Work: I've purchased a lot of furniture from IKEA in Bloomington. I have a small condo so the fact that I can get smaller quality items that are inexpensive and well made, is a big PLUS for IKEA. Most recent purchases include patio set, barrel chairs, bar stools and shelving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

BHAVESH P.
10/2005
5.0
furniture sales
  + -1 more
I AM GLAD IKEA IS AVAILABLE NOW IN TWIN CITIES. I THINK IT IS ONE OF THE BEST STORES FOR FURNITURE SHOPPING. IT IS HUGE, HAS WIDE VARIETY OF CHOICES. GREAT STORE FOR PEOPLE WHO WANT TO GET DECENT THINGS DONE WITH LESS BUDGET. ONLY THING IS YOU HAVE TO ASSEMBLE YOURSELF MOST OF THE STUFF YOU BUY ON YOUR OWN, WHICH COULD BE DIFFICULT, IF YOU HAVE BUSY PROFESSION. BUT WE HAVE BOUGHT FEW THINGS OVER TIME FROM IKEA AND THEY ARE SIMPLE, VERY UNIQUE, AFFORDABLE. THEIR RETURN POLICY IS GREAT, TOO AND YOU GET SENSE OF JOY AND FULFILLMENT WHEN YOU ASSEMBLE FURNITURE ON YOUR OWN. GOOD CUSTOMER SERVICE STAFF. ONLY THING IS THEY ARE VERY BUSY ON WEEKENDS AND IT IS, I THINK, OVERCROWDED AT TIMES. HIGHLY RECOMMEND TO VISIT IT, IF YOU HAVE NEVER BEEN TO IKEA.
Description of Work: BOUGHT KING SIZE BED FOR OUR BEDROOM.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

    Contact information

    8000 IKEA WAY, Minneapolis, MN 55425

    www.ikea-usa.com/twincities

    Service hours

    Sunday:
    10:00 AM - 9:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Cabinet Making,
    Kitchen and Bath Remodeling,
    Interior Design and Decorating,
    Lighting,
    Carpet Sales and Installation,
    Furniture - Custom Made

    FAQ

    IKEA is currently rated 4.1 overall out of 5.

    Sunday: 10:00 AM - 9:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    IKEA accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, IKEA does not offer free project estimates.
    No, IKEA does not offer eco-friendly accreditations.
    No, IKEA does not offer a senior discount.
    No, IKEA does not offer emergency services.
    No, IKEA does not offer warranties.
    IKEA offers the following services: Living Room Seating, Living Room Storage, Bookcases and Storage Systems, Bathroom Furnishings, Bathroom Sinks and Faucets, Bathroom Organization, Cribs, Children’s Textiles and Toys, Cookware, Tableware, Kitchen Gadgets, Cushions, Throws, Window Treatments, Rugs, Flooring, Bedding, Bath Textiles, Storage Boxes, Laundry Organization, Lighting, Mirrors, Clocks, Frames, Art, Candles, Green Plants, Vases, Workspace Furnishings, IKEA Restaurant and Swedish Food Market!
    Small Electronics, Televisions, Electronics

    Contact information

    8000 IKEA WAY, Minneapolis, MN 55425

    www.ikea-usa.com/twincities

    Service hours

    Sunday:
    10:00 AM - 9:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM