Houle Insulation Inc

Todd came out to estimate the cost to insulate our finished attic and ultimately informed us that the attic was already insulated about as well as it could be. Since adding more insulation wouldn't offer us results, he instead gave multiple tips on actions we could take in our home to mitigate any temperature extremes. He was extremely professional, knowledgable, and helpful. To be told that work doesn't need to be done is as great a service as doing great work - it exemplifies integrity. Should we need insulation in the future, I'd definitely work with Houle.

Could not have been a better experience. Arne was the person who came out and did the inspection/quote way back in February after we had freezing in a tub drain. We received a quote for both a standard insulation (much cheaper) and spray foam option (more expensive). Arne is personable and explains everything. He explained the pros/cons of both options and didn't push either option. We received the quote in February and needed to wait for May, to have the work done. Just had the work done today and Arne and the two people with him were the best people we've ever had come out to do work in our home. The were friendly and professional. They even stopped to talk whenever we'd look in on how the work was going. They put down plastic and taped the whole garage to protect against any spray foam (even on the short run of the driveway leading to the dumpster), as an example of the attention to detail they showed without even being asked. Great company and couldn't recommend them higher!!!

They had to run a tube from their truck to attic entryway which is in master bedroom..They were very careful to cover everythin with sheets/blankets..This to prevent dust from settling on furniture..They did a great job...I would hire them again..

I contacted Houle through Angie's List - they gave an estimate via email based on the architect's plans and then came out for a walk through closer to the time of the job. There were no changes to the estimate at the walk through - no attempts to "up charge." They patiently waited for the delays in construction and were ready when I needed them. They finished the job, cleaned up and checked in to make sure everything went well. They even dug a walkway through the snow in the yard to be able to access the basement window closest to the job. With the very cold subzero days we have recently had I can honestly say the insulation is top notch and doing its' job. I would recommend this company!

They showed up on time and were very nice and professional. They laid cloths down to keep my house clean and did a good job of vacuuming up afterwards (that insulation goes everywhere!). They explained what they were doing as they were working and I was able to go up and see the progress. After the work had been preformed, there was a follow-up blower door test which confirmed the improvement. I am very pleased with their work and would highly recommend them again!

I had a tricky problem with ice dams as a result of a poorly designed HVAC (flex duct in the attic) and inadequate batt insulation & ventilation. I used Houle to seal the flex duct with spray foam and re-insulate the attic space. I am happy to say I am ice dam free and would highly recommend them. There were the only provider from which I received estimates from that took the time to listen to my concerns along with the extensive research I did beforehand. They also carefully measured & quoted the job. Unlike others which went like this: peak up in the attic, eyeball the sq. footage and quote the job. I also requested to be able to "inspect" the job at each stage. No problem. The did the job on schedule and cleaned-up after themselves. I'm sure it wasn't the tightest attic space they've worked in but I was impressed with their tenacity in getting in spaces I'm sure others said they could not. Finally, it was necessary to turn a small knee wall space into a "hot room" to completely enclosed in spray foam. This was not included in my estimate but the work was done without an additional charge.

We had many people come out and do estimates for how to handle this project. Houle was the most knowledgeable and we really liked their plan. The people who did the work were professional, timely, and completed high quality work. We are very pleased with the work they did. I would recommend them to anyone.

Initial consult was timely and scheduling was a breeze. Of all the contractors I have working on my house, Arne was the easiest. Confirmed on Sunday that we were still on for Monday. Crew arrived promptly between 7 and 730. Arne did a walk through to be sure there was nothing that could fall off the walls and break. Cleaned up any insulation that had escaped even vacuumed the rock landscaping. I would hire them again if I would move and need insulation done.

Houle Insulation gave me their estimate on the day of their visit. It was fair and proved accurate. Having researched the topic of attic sealing and insulating on the Web, then the State of Minnesota's guidelines, I was sure of the accepted process. Their team arrived on time and were very professional. They used tarps and plastic to protect furniture and other possessions. They finished their work just as they said they would. I recommend Houle if you want to insulate an existing home. That's their specialty. They did an outstanding job!

Received an initial bid in October of 2013. Didn't have finances ready to invest that much into the house at that time, so didn't contact them again until spring of 2014. Todd came out twice to provide bids and did an amazing job selling Houle's services. He was patient with all of my first time homeowner questions and very knowledgeable about older homes and what he recommended needed to be done to properly insulate the home. Todd even recommend completing a home energy audit and provided contact information in order to get up to an $800 credit, which was awesome. After working with Todd I was confident I wanted to go with Houle. Once service was actually performed I was less than impressed. Arne (manager) did show up on the day the work was to be completed, but left shortly after the work started. There was very little communication throughout the day and I had to repeatedly ask random workers how things were going and if they have ran into any issues. When the work was completed they loaded up the truck and I had to ask them to walk be through everything that was done. I received a quick overview and then they left. After closer inspection there was very little cleanup done to the exterior of the home. Wood shavings and insulation debris were everywhere in the landscaping rocks and several pieces of siding were split down the middle as a result of the main floor insulation. I called Arne the next day and expressed my concern with the cleanup and the damaged siding, he had someone come out and clean the landscaping of debris and they did replace the damaged boards. After the initial exterior inspection I also discovered they had dented the tops of my brand new washer and dryer unit in the basement. Presumably kneeling or standing on top of them to access the rim joists behind the units. I emailed Arne pictures and received an apology. Overall I'm extremely disappointed in the quality of work. The sales experience was amazing and wish that Todd would have been part of the actual work. As a consumer spending over $6000 I felt slightly robbed at the lack of respect the workers had for my home and property. After giving my neighbors Houle's business card after my initial experience with Todd, I have since told them not to go with Houle and to find another company. It's unfortunate that even though my house was reinsulated as promised, the quality of the work crew and subsequent follow ups have ruined the experience. Every time I go to the basement and see my dented washer and dryer will be a reminder of this experience.

Houle's bid was about double the one we went with, which turned out great. I didn't get the impression Houle really wanted this job. Perhaps they were just trolling for customers who don't get multiple bids, or they thought our older aluminum-sided house would be difficult to deal with. This didn't seem to be a major problem for the company that did the work, though the owner said he generally puts his best crew (his sons) on old-house jobs.

His pricing was competitive. He wasn't the lowest bid, nor the highest bid. He was more knowledgeable, and more professional, and that is why I went with him. He went far and above what other insulators were talking about, that were lower priced. He comes in and he does the job extremely well. Instead of giving us an R20 in the walls, he gives us an R36. He used the best materials, and professional guys.

Their prices might have been a little bit higher than some of the other companies we checked out, but their service was worth it. They were really good. They came out, gave a good estimate and were very knowledgeable. We accepted their bid and they were very efficient and clean. When they came out everything went well and they were very good to work with. The guy who came out to do the estimating was very friendly and knowledgeable; he knew what he was talking about and talked about our options. I appreciated the professionalism and knowledge behind what they sold. I give the guys who came out to do the work a lot of credit for going up into the attic. It is a dirty job and they were able to do it in such a way that it was clean. They put tarps down and everything was good. They were talkative and kept me involved throughout the whole process. They asked if I wanted to see it and inspect their work. They kept an open dialog and they were very professional to work with.

Insulation estimate

very professional explained in detail and wrote up what was to be done, was very pleased with the quote, expected higher. At time of installation all 3 introduced themselves and explained what they were going to do, they were here for 4 hours in -20 degree weather completed everything and cleaned up to the point you never knew they were here.

They're great. They're very informative. They were punctual. They did a good cleanup. I would give them straight A's. I had a couple estimates done and they were higher but I can't even compare them because they did more than what the other insulating companies would have even offered or even suggested. Compared to the other estimates, they were higher but their work was much more thorough. I used them first and I went elsewhere and they were not even close to any of this stuff.

I had numerous bids for this project, trying to find the right contractor on price and comfort level that they would do a good job. When Arne came out for our bid, my wife and I were both very impressed with his knowledge and understanding of our 1904-built home. His bid was not the lowest that we received, but he was certainly the most thorough of any of the contractors/estimators that we met with. I also appreciated working directly with the owner of the company. When the crew came out, we were impressed with their professionalism and attention to detail. When we were around, they showed us around and explained the work that was done. A few of the walls had to be accessed from interior walls, and the holes were patched nicely so all we needed to do was paint. At one point, the glass in our front door was broken (likely due to the vibration from pumping the walls). The crew took care of it and installed a new window. After the initial project, I followed-up with Arne and Houle about a few questions on some difficult-to-address areas in the old home. He sent out a crew member who went over the home and did his best to meet our needs. As we used a few NEC programs, the energy auditor came out for a follow-up inspection and noticed a few wall cavities that were either not fully filled or had insulation settle. Houle came back out with an infrared camera to verify and take care of the problem. This time, my young children were around and were very curious about the work, following the crew around the house a bit with my 4-year old daughter talking their ears off. We were again very impressed by the crew. I am very happy with the work that was done, with the responsiveness and professionalism of this company and would (and have) recommended them to others.

It went fine. The crew showed up as scheduled, did their work efficiently, and cleaned up after themselves as one would expect. (The process of blowing in insulation does add a bit of fine dust for our normal cleaning to pick up.) While our job seemed to take them less time than estimated, there was no adjustment to the cost -- maybe that's to balance out the jobs where it takes them more time than estimated. The bottom line is that we are quite satisfied with their work. Last month's gas bill showed that the average daily temperature was 11 degrees colder than the same month a year ago, yet our natural gas consumption did not change at all. We're so glad we had that work done before this winter!

Once we got the appointment, things went well. They were booked out for several weeks and they seem to have forgotten about me. After I called back, I got on the schedule in about 2 weeks time. Team showed up on time, they were polite, and got the job done.

They are very professional and cleaned up. They put down plastic so there was no mess left over. This company was on time and was done early. They were good in all categories.

They did a very thorough and professional job. They foamed all of the seams in the ceiling from above, put in chutes in EVERY rafter space, held and sealed in chutes in place with insulation bats. They work around all of the equipment I had in the garage.

I was very happy with Houle Insulation from start to finish. I chose Houle based on how knowledgeable and professional Arne was in the estimate, and the rest of his team certainly did not disappoint. They were courteous, considerate and hardworking. Their work was even complemented by the city inspector, and made a big difference in the comfort and efficiency of my home. Would not hesitate to call Houle again or recommend to others.

They were excellent! Their customer service was great. They even came out early because they had a cancelation. They arrived on time. They were well organized and experienced. They were here for about 5 hours. They came in with four people and got the job done.

The owner came out and he was nice. We decided not to go with him because their price was very high and they don’t install any bath fans. Every other person we looked at did, especially since the electrical and venting was already hooked up. I questioned whether he was experienced enough to do the job. He was complete on his quote so that was good. We’re actually getting it done for much less with the bath fans included.

This was a big job full of opportunities for things to go wrong and to disappoint, but nothing did. No disappointments from the first day to the last. The workers were terrific. Ryan seemed to be the lead guy, and he was outstanding. So was Arnie Olson, the owner, who came to the job site and made sure that all went well. We had some unique needs respecting scheduling, and Arnie did all we asked to make it work for us. While this is a messy process, especially when countless baseball sized holes are drilled in all the outside walls, the clean-up was outstanding. The guys vacuumed all the dust and debris so that one would not know they had been there. We could not have been more pleased.