Houle Insulation Inc

GREAT. ON TME AND COMPLETE.

Did a great job!

Great, very professional.

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I WAS VERY IMPRESSED WITH HOULE'S WORK. THEY DID EVERYTHING DURING THE DAY WHILE I WAS AT WORK AND EXCEPT FOR A FEW DUST BUNNIES, I WOULD HAVE HAD NO IDEA THEY HAD BEEN THERE. I ALSO COULD NOT BELIEVE THAT TODD DID NOT WANT A DOWNPAYEMENT PRIOR TO COMPLETING THE WORK. HOULE HAS GREAT REPUTATION IN THE CITIES AND ARE ON THE ENERGY CONSORTIUM'S SHORT LIST OF RECOMMENDED CONTRACTORS. THEIR PRICE WAS HIGHER THAN 2 OF THE OTHER BIDS, BUT I KNEW THEY WOULD DO THE JOB RIGHT.

PRIOR TO THE INSULATION, WE LOST HEAT IN THE WINTER AND TRAPPED HEAT IN THE SUMMER. IT HAS MADE A SIGNIFICANT DIFFERENCE IN THE WAY OUR BEDROOM AND OFFICE AREA FEELS. OUR HOME IS LOCATED ON A BUSY STREET AND AN ADDED BENEFIT OF THE IMPROVED INSULATION IS THE DECREASE IN NOISE LEVEL. TODD AND JOLENE ARE EXTREMELY PROFESSIONAL, AND DEMONSTRATED THIS BY ALWAYS FOLLOWING UP WITH PHONE CALLS AND KEPT US UPDATED ON THEIR SCHEDULE. I WOULD RECOMMEND HOULE INSULATION TO ANYONE AND BELIEVE ALL HOMEOWNERS OF THE POPULAR 1 1/2 STORY HOME SHOULD MAKE THIS INVESTMENT.

TODD WAS VERY THOROUGH AND COURTEOUS WHEN WRITING UP THE BID. I DECIDED TO HIRE HOULE BECAUSE THE COMPANY COMES RECOMMENDED BY THE NEIGHBORHOOD ENERGY CONSORTIUM. THE CREW ARRIVED EARLY (AFTER CALLING TO MAKE SURE THAT WAS OK) AND FINISHED THE JOB AND CLEAN-UP IN ABOUT FOUR HOURS. NO COMPLAINTS.

I HAD THREE BIDS DONE FOR INSULATION AND THEY WERE THE CHEAPEST OF THE THREE.

THE MAN WHO MADE THE BID AND WHO FOLLOWED UP WHEN I CALLED WITH COMPLAINT WAS EXCELLENT. THE MEN WHO DID THE WORK WERE SLOPPY AND BROKE AN OUTDOOR VASE AND DIDN'T MENTION IT, AS WELL AS DROPPING STUCCO MATERIAL ON BRICK AND STONE TRIM AS WELL AS THE WINDOWS.

I HAD ORIGINALLY RECEIVED A QUOTE FROM THEM THE PREVIOUS YEAR BUT HAD TO POSTPONE THE WORK. THE PRICE INCREASED 6.5% THIS YEAR BUT WAS STILL A VERY GOOD PRICE. HE STILL HAD A COPY OF THE ORIGINAL QUOTE. THEY ARRIVED ON TIME, FINISHED IN 1/2 DAY WHICH WAS THE PLAN AND CLEANED UP AFTERWARD. I WAS VERY PLEASED WITH THIS COMPANY FROM START TO FINISH. MY CLOSETS WERE ONCE SO COLD I DIDN'T WANT TO GO IN THERE TO GET MY CLOTHES. NOW THEY ARE WARM JUST LIKE THE REST OF THE HOUSE.

THE OWNER CAME AND WROTE UP THE ESTIMATE WHICH INCLUDED: SEALING ALL BYPASSES, DENSE PACKING FLOOR OF ATTIC WITH CELLULOSE, INSTALLING AIR CHUTES FOR SOFFIT VENTILATION, BLOWING INSULATION OVER FLOOR AND DUCT WORK TO R-44 AND SEALING PULL DOWN STAIRS. THE ESTIMATE WAS $3445. I FOUND ANOTHER COMPANY TO PERFORM ALL THE SAME TASKS(BLOWING TO R48) FOR $2260. WHEN I ASKED THE COMPANY (WHOM I HIRED) WHY THEY WERE SO MUCH CHEAPER, THEY SAID HOULE INSULATION MAY HAVE PRICED THEMSELVES OUT OF THE JOB. IF THAT WAS THE CASE, I WOULD HAVE PREFERRED AN HONEST RESPONSE THAT THEY WERE NOT ABLE TO TAKE ON THE JOB. IF THAT WASN'T THE CASE, THEN I MADE THE RIGHT CHOICE BASED ON PRICE.

WE TOOK THEIR ADVICE AND IT WAS A VERY MESSY JOB FOR 2 PEOPLE. NEXT TIME WE WOULD HIRE SOMEONE TO DO IT FOR US. WE ARE RATING THEM BECAUSE THEY HAD GOOD CUSTOMER SERVICE AND OFFERED TO ANSWER ANY QUESTIONS WE HAD ABOUT THE INSULATION PROCESS.

TODD WAS KNOWLEDGEABLE AND THOROUGH IN EXPLAINING TO ME HOW THE JOB WOULD BE DONE AND WHAT TO EXPECT. I ENDED UP GOING WITH ANOTHER COMPANY FOR A SLIGHTLY LOWER PRICE (AND ENDED UP SLIGHTLY REGRETTING IT).

VERY RESPONSIVE THROUGHOUT THE PROCESS. PROMPTLY RETURNED ALL PHONE CALLS EVEN RETURNING MULTIPLE CALLS ONE NIGHT AS I TRIED TO IDENTIFY THE SOURCE OF A WATER LEAK THEY DISCOVERED. THEY SHOWED UP PROMPTLY TO DO THE WORK, BUT DID LEAVE SOME SMALL AMOUNTS OF GARBAGE IN THE ATTIC.

THE REP. WAS EXTREMELY NICE AND STRAIGHTFORWARD. HE TOOK ONE LOOK AT OUR ATTIC AND SAID ''DON'T WASTE YOUR MONEY, YOU DON'T NEED US". HE DID SAY IF WE WANTED WE COULD LAY SOME EXTRA ROLLS OURSELVES, BUT THAT WE WERE IN GOOD SHAPE OTHERWISE.

MR. TRAUBA AND HIS CREW WERE PROFESSIONAL, POLITE AND PUNCTUAL. I WOULD DEFINITELY RECOMMEND THE COMPANY.

WASTED MY TIME, AS THEY NEVER PROVIDE AN ESTIMATE, THOUGH ONE WAS PROMISED.

A+ CUSTOMER SERVICE AND EXCELLENT QUALITY OF WORK PERFORMED.

THEY RESPONDED QUICKLY TO A MESSAGE LEFT ON THEIR WEBSITE AND DID A GOOD JOB. SEEMED VERY KNOWLEDGEABLE.

BEST MONEY I HAVE YET SPENT ON MY HOUSE. OF THREE BIDS I RECEIVED THIS WAS THE LEAST EXPENSIVE AND SEEMED TO BE THE MOST WITH THE LEAST AMOUNT OF COMPLICATED EXPLANATION. ANSWERED ALL MY QUESTIONS QUICKLY AND SCHEDULED JOB WITHIN A WEEK OF MAKING MY DECISION TO PROCEED WITH THE JOB. CONTRACTOR AND CREW WERE FAST AND EFFICIENT. CLEANED UP ALL BUT JUST A VERY SMALL AMOUNT OF DEBRIS AROUND THE HOUSE. P.S. JOB WAS INSPECTED BY A SAINT PAUL ENERGY CONSORTIUM INSPECTOR WITH INFRARED CAMERA AND FOUND THE JOB TO BE COMPLETED AS PROMISED. AS A RESULT I QUALIFIED FOR THE XCEL ENERGY REBATE OF $300 MAKING THIS AN EXTREMELY GOOD VALUE. BRING ON THE WINTER!

THEY ARE GREAT, BIDS WERE ACCURATE.