Houle Insulation Inc

Very good experience. Crew showed up right on time and did a thorough job.

He was a nice guy and has been doing this forever, but I will be getting other quotes because of the cost mostly, but I would like to get some other opinions about testing that needs to be done to verify the actual problem. We had him out because of an ice dam problem and he said that the whole attic needed insulation, but blew off my inquiries about the standard tests that I thought needed to be done (blower door testing) for this type problem.

According to my wife, the person representing the company was very polite and arrived on time. Their bid was about $500 higher than the two other bids we received, and they were scheduled out through May. They must be good if they are that busy, but the cost and timeline was out of the question.

TODD, THE OWNER, WAS VERY THOUGHTFUL WHEN HE SAID WE SHOULD SCHEDULE THE JOB AFTER THE FIRST OF JANUARY 2006, TO TAKE ADVANTAGE OF AN ENERGY TAX CREDIT.

Overall, a good experience. Would have liked a better clean up job afterward, but it was outdoors and the weather may have prevented them from doing a better clean up.

Todd examined my attic and found my primary insulation was adequate. He did find some by passes needing some additional foam insulation and recommended another private contractor to do this rather simple job as he told me this would be more cost effective. Todd was very professional, and appeared quite honest in his evaluation of my attic. I enjoyed meeting him and would recommend him for an estimate.

They were extremely professional, Todd was prompt in returning calls, took his time to assess my complicated attic for the estimate, showed up on time to perform the work, and crew was polite.

Todd came to see if my insulation needed to be fixed. While the insulation was fine, my flue was spewing hot gas into my attic, and creating a potentially dangerous situation. I am calling a heating company to fix it. I offered to pay Todd for his diagnosis, and all he asked for was a handshake. What a guy. Another jewel on Angie's list.

Very prompt, very nice, explained everything. Booked up until May so will do it then.

Todd was great. He was very thorough and looked at everything carefully. He showed up early but was prepared to wait until the agreed upon time in case I wasn't home yet. The estimates were very reasonable ($585 for sealing attic bypasses, adding insulation to side walls and topping off attic insulation, $2275 for insulating the outer walls in my 1-1/2 story home which has NO insulation currently) The only problem is that they won't be available until MAY! I guess this just shows that they're in demand - and for good reason! I plan on having them do the work for me.

THEY CAME OUT TODAY. HE REALLY TOOK HIS TIME TO GO THROUGH THE WHOLE HOUSE. HE EXPLAINED EVERYTHING THOROUGHLY TO ME. HE WENT INTO THE ATTIC AS WELL, WHICH IS WHERE I NEED THE INSULATION. I WAS IMPRESSED WITH HIS EFFORTS ON THIS ESTIMATE. HE JUST CHECKED EVERYTHING OUT! HE SAID THAT THE HUMIDITY WAS TOO HIGH IN MY HOME. HE GAVE ME MANY TIPS AND POINTERS ON WHAT TO DO IN MY HOME TO BRING THE HUMIDITY DOWN. I THOUGHT HIS QUOTE WAS COMPARABLE TO OTHERS. HE DID ADMIT THAT HE WAS REALLY BOOKED OUT WHICH I UNDERSTOOD. I PLAN ON WAITING FOR HIM TO COME SERVICE MY HOME BECAUSE OF HIS GREAT CUSTOMER SERVICE!

THIS MAN IS THE REASON I JOINED ANGIE'S LIST! HE CAME OUT TO DO AN ESTIMATE ON MY INSULATION AND TOLD ME THAT NOT ONLY DID MY ATTIC LOOK GREAT BUT THAT I DIDN'T NEED ANY INSULATION AT ALL! THEN WE ALSO TALKED ABOUT FURNACES AND HE GAVE ME SOME GREAT ADVICE THERE TOO! I, BEING A SINGLE FEMALE HOME OWNER, AM GRATEFUL THAT THERE ARE HONEST COMPANIES OUT THERE AND THAT I WAS FORTUNATE TO FIND ONE! NOT ONLY WAS HE ON TIME - HE WAS EARLY! LOVE IT!

TODD IS MY KIND OF CONTRACTOR! HE WAS FRIENDLY, PUNCTUAL, AND MOST IMPORTANT, HE WAS HONEST! AFTER INSPECTING THE CRAWL SPACES IN OUR HOME, HE TOLD US THAT WE WERE IN PRETTY GOOD SHAPE, BUT THAT WE WOULD BENEFIT FROM ADDING A COUPLE MORE LAYERS OF INSULATION TO THE KNEE WALLS. HE THEN TOLD US THAT IT WOULD BE AN EASY JOB FOR US TO DO OURSELVES. BEFORE HE LEFT, HE WROTE DOWN THE TYPE OF INSULATION THAT WE SHOULD BUY AND DEMONSTRATED THE BEST WAY TO GO ABOUT ADDING THE INSULATION. HE EVEN TOLD US TO CALL HIM IF WE HAD ANY QUESTIONS ABOUT THE PROJECT ONCE WE GOT STARTED DOING IT OURSELVES! HOULE INSULATION DEFINITELY DESERVES THE SUPERIOR RATING THAT THEY HAVE ON ANGIE'S LIST!

I WAS VERY IMPRESSED WITH THE HONESTY EXHIBITED BY THIS COMPANY. THEIR REP CAME TO GIVE US AN ESTIMATE FOR INSULATION AND HE WAS HONEST ENOUGH TO TELL US THAT NOTHING NEEDED TO BE DONE. I CONSIDER THIS COMPANY ONE OF THE MOST ETHICAL I HAVE SEEN AND I WILL CALL THEM AGAIN IF I NEED WORK DONE.

THIS COMPANY LIVED UP TO ITS A RATING. THE OWNER, TODD CAME OVER TO SUBMIT THE BID, AND WAS PUNCTUAL AND HELPED ME HAUL THE LADDER UP TO THE ATTIC ACCESS IN ORDER TO TAKE A LOOK AT THE JOB. SAID HE HAD SEEN A LOT VERY SIMILAR TO THIS. TODD GROUPED THIS JOB WITH OTHERS IN THE AREA, AND WAS ABLE TO TELL ME TO THE DAY WHEN THE JOB WOULD BE, AT LEAST 2-3 WEEKS IN ADVANCE. A FEW DAYS AHEAD HE KNEW TO THE 1/2 HOUR WHEN HIS CREW WOULD ARRIVE AND THEY DID. THEY MADE QUICK WORK OF THE BLOW IN JOB, POSITIONING THEIR TRUCK IN THE DRIVEWAY AND ACCESSING THE ATTIC THROUGH A LOUVRED 2 FOOT SQUARE VENT IN THE GABLED END OF THE BACK OF THE HOUSE, SO THEY DID NOT COME INSIDE AT ALL. I CLIMBED UP AT THE END TO SEE THEIR FINISHED WORK, AND EVERYTHING LOOKED GOOD. MY ONLY COMPLAINT WOULD BE THAT A LOT OF LOOSE CELLULOSE ENDED UP ON THE BACK LOWER PORCH ROOFS, WHICH MUST HAPPEN ON MOST JOBS. THEY COULD HAVE VACUUMED THAT OFF. THE COMPANY DESERVES THE HIGH ANGIE'S LIST RATING WITHOUT QUEST.

VERY GOOD EXPERIENCE. MINOR CRACK IN INSIDE WALL WAS IMMEDIATELY FIXED. OFFERED TO RETURN TO SAND AND PAINT OR REDUCE BILL BY $100.00. VERY CONSCIENTIOUS WORKERS.

TODD COMPLETELY EVALUATED AND EXPLAINED WHAT NEEDED TO BE DONE. HE GAVE ADVICE ABOUT A BASEMENT WALL TOO (THAT ISN'T INSULATED). THIS IS THE COMPANY I WILL HIRE WHEN WE DECIDE TO HAVE THE JOB DONE.

TODD WAS TERRIFIC. HE CAME OUT QUICKLY AND PROVIDED HIS ESTIMATE, WHICH IS VERY REASONABLE AT $1500, AS PROMISED. I HAVE DECIDED TO WAIT TO HAVE THE WORK DONE ONLY TO TAKE ADVANTAGE OF A TAX CREDIT THAT WON'T BE AVAILABLE UNTIL JANUARY 1 (THOUGH I'LL PROBABLY REGRET THAT DECISION AND END UP PAYING MORE IN HEATING COSTS THAT I'LL SAVE!). I PLAN ON HAVING HOULE DO THE WORK AS SOON AS I'M READY TO PROCEED.

TODD WAS PROMPT FOR THE APPOINTMENT TO REVIEW THE JOB AND PROVIDE AN ESTIMATE. HE SAID WE COULD PUT FIBERGLASS BATTING IN THE CEILING BUT HE SUGGESTED IT WOULD BE BETTER TO CREATE AN INSULATION ENVELOPE. THIS MADE A LOT OF SENSE TO ME. HE WAS GOOD HUMORED ABOUT THE MESS IN MY ATTIC. HE INDICATED THERE WOULD BE CELLULOSE DUST IN THE AREA AFTER THE JOB WAS DONE -- HE DID A GOOD JOB OF SETTING EXPECTATIONS. ON THE DAY OF INSULATION, HIS CREW WERE RESPECTFUL OF OUR HOME, ESPECIALLY OUR CARPETS -- THEY LAID - AND TAPED DOWN - DROP CLOTHS. IT IS AMAZING WHAT A DIFFERENCE THE INSULATION ENVELOPE HAS MADE ALREADY -- ON OUR FIRST 45 DEGREE DAY AFTER THE JOB WAS COMPLETED, WE COULD ALREADY FEEL HOW COLD THE ATTIC IS - SO THE HEAT ISN'T ESCAPING ANYMORE -- A GOOD THING WITH FUEL PRICES INCREASING. THE ONLY THING I COULD GIG HOULE ON WAS WE HAD TENTATIVELY SET ONE INSULATION DATE AND I HAD PREPPED THE ATTIC IN ANTICIPATION OF IT. THEN IT WAS DELAYED ONE WEEK LONGER.

THE WORK WAS PERFORMED QUICKLY AND WITH LITTLE IMPACT ON US. WE RESEARCHED CELLULOSE INSULATION AND WANTED TO USE IT BECAUSE IT IS NOT ENERGY INTENSIVE TO PRODUCE. IT IS A RE-USED MATERIAL AND IT PROVIDES SUPERIOR INSULATING CHARACTERISTICS.

TODD WAS VERY PLEASANT TO WORK WITH AND REALLY KNEW THE BUSINESS. THE WORK WAS COMPLETED ON TIME AND IN A VERY PROFESSIONAL MANNER. THE COST WAS VERY GOOD, ESPECIALLY GIVEN THE QUALITY OF THE WORK.

I COMPLETED THE QUOTE REQUEST FORM ON THEIR WEBSITE AND WAS CALLED IMMEDIATELY THE NEXT DAY. TODD CAME OUT SOON THEREAFTER AND PROVIDED A QUOTE. THE WORKERS WERE VERY FRIENDLY. HOWEVER, CLEAN UP LEFT A LOT TO BE DESIRED - STUCCO DRIPPED ON GROUND, STEPS, ETC. WOOD CUT OUTS LEFT ON THE GROUND. THEY MOVED OUR GRILL AND DIDN'T MOVE IT BACK. THEY UNPLUGGED THE WASHING MACHINE WHILE IT WAS RUNNING TO USE THE OUTLET AND DIDN'T PLUG IT BACK IN WHEN FINISHED. I CALLED AND TALKED TO TODD ABOUT THESE CONCERNS AND REQUESTED THAT THEY ATTEMPT TO MAKE THE STUCCO PATCHES DARKER SO THAT THEY WOULD BLEND BETTER. HE WAS VERY RECEPTIVE AND SAID THEY WOULD BE OUT THE FOLLOWING WEEK TO CLEAN UP AND DARKEN THE PATCHES. A MONTH LATER I CALLED AGAIN BECAUSE THEY HADN'T BEEN HERE AND HE SAID THEY WOULD COME OUT THE FOLLOWING WEEK, WHICH THEY DID. THEY DID RECOVER THE PATCHES - THEY STILL DON'T BLEND VERY WELL. THEY DID NOT CLEAN UP AND ACTUALLY LEFT MORE STUCCO DRIPPED AROUND THE HOUSE.

EVERYONE WAS VERY NICE AND VERY PROFESSIONAL, FROM THE ESTIMATION THROUGH THE INSULATION PROCESS. THEY DID THE WORK OVER SEVERAL DAYS, AND WERE ON TIME. I RECOMMEND BEING AT HOME IF YOU HAVE PETS AND HAVE THIS TYPE OF WORK DONE, AS THERE WAS ONE TIME WHILE THEY WERE WORKING THAT THEY FORGOT TO CLOSE A DOOR.

THEY WERE KNOWLEDGEABLE AND HAD GOOD FOLLOW UP. RECEPTIVE TO QUESTIONS AND ENSURING THAT I UNDERSTOOD WHAT HE WAS PROPOSING.

TODD HOULE AND CREW ARE FABULOUS. TODD IS VERY THOROUGH IN HIS EVALUATION AND EXPLANATION OF THE WORK TO BE DONE. HE AND HIS CREW TOOK THE TIME TO MAKE SURE I KNEW WHAT WAS GOING TO HAPPENING. WHEN THEY WERE DONE THEY REVIEWED THE WORK THEY DID. THEY ALSO DID A FEW EXTRA DETAILING TO MAKE SURE ALL WAS WELL UP IN THE ATTIC. VERY HAPPY WITH THE JOB FROM THE FIRST PHONE CALL THROUGH COMPLETION.