Houle Insulation Inc

I really liked them! They were very thorough, and very fair. They were easy to communicate with. Communication is a very big thing with me. I would use them again in the future.

From the initial consultation with Todd to the completed job this has been a wonderful experience. They went above and beyond our expectations with some of the best customer service I have experienced. The two men that came out were extremely friendly taking extra time to answer all of my questions and they did a great job cleaning up after themselves. I am so glad we went with Houle Insulation, would hire them again if needed and can HIGHLY recommend them. Thank you Houle!

Todd came out in January to give an estimate and an overview of the process. He explained everything in detail but in a concise manner. He called ahead to make sure it was ok that he was 15 minutes early to the appointment. I was waiting for a second quote that week so I told Todd I'd get back to him. Houle come in about $400 less and did more work for than the other quote had on it. Houle must be a busy company because I was scheduled all the way out into April (which was fine with me). Arnie (the owner) had called to schedule and he went over the process again on the phone (nice touch). We scheduled for 4/3 and they called a few days before to remind me what needed to moved away from the walls. The three man crew showed on on 4/3 right on time at 7:30a and they were very courteous. The covered everything with plastic and taped. Drop cloths were places in the work areas as well. We spent the day at neighbor's porch and I poked my head in mid-way. What a mess this type of work creates however I wasn't worried...as they had joked with me that if I stopped by in the middle of the day -- it would be a mess. The crew did a three-coat patch on the wall - mighty fine too...it didn't take much sanding to get them paint ready. They cleaned up AMAZINGLY WELL! Kudos! Of course there is dust in the air that took a day or so to settle out, but you cannot fault them for that. I appreciated the attention to details like clean up. Also they finished at about 2:30p. 5-stars to Houle -- we're looking forward to less drafts, warmer rooms in the winter and a drop in our heating/cooling bills.

I was pleased with my service and I would use them again.

Arne was very professional and helpful and made a clear offer to stand behind the work and fix any concerns. In the end, turns out the buyer's inspector didn't really even go up in the attic, he just looked from the attic opening and there were no issues after all. We were very glad we had gone with Arne and Houle Insulation for the work. Not only did they do great work, but they stand behind it and clearly provided amazing customer service for us more than two years after the work was complete.

Fantastic! the crew was prompt, polite and super efficient.

Arnie was prompt and professional when preparing the estimate. His crew was prompt on the day of installation and left my house cleaner than when they came! They were professional and friendly, fully explaining what they were going to do and reporting at the end of the day what they did. Arnie also stopped in to check on how the installation was going. Very impressed with the quality of work and the resulting energy savings!

From the visit for an estimate to the installation, all went smoothly and very professionally. The estimator was quite thorough in explaining what was needed and provided a variety of options for our consideration. The four person crew worked together very well and communicated effectively with us. After they were done they cleaned up thoroughly. In looking at their work, I was very impressed with the attention to detail and quality of work. After they were done, the house definitely is more comfortable. Would highly recommend.

They were punctual and responsive to our service needs. Their price was fine. I had no problem with what they charged us. I was well satisfied with them.

They did a very thorough job for doing the quote in the first place. I think they did a good job then and in terms of doing the insulation. They made sure that they sealed everything up putting boxes around the recessed fixtures. They did a pretty good job with it. I think for the work they did, I would give them an ‘A’ for price. I would use them again in the future if necessary.

I submitted a web request for an estimate and within less than an hour I had a phone call to set up the appoinment. The appointment was within a few days on my terms. Todd was very prompt, professional, and informative on what our situation was and the approximate timeframe when they could start. We accepted his bid right away because it just felt right, and we weren't disappointed. They were able to insulate our home around our timeframe needs and they were prompt, courteous, and left the work areas clean before they left. It was a good experience.

Their estimate was considerable higher than a couple other estimates.

They were very clear on what they would do with the estimate. I had a blower test done so I knew what I wanted done. They took it further with very clear explanations. Houle is quite in demand; the service was over 60 - days out. They gave me almost 3 weeks notice and confirmed it the week before. They were there on time; very professional, cared about their craft and cleaned up completely. We are very happy with the job they did, and I highly recommend their work.

The men from Houle arrived as scheduled at 7:30am, got to work right away, and were courteous and professional. We left them to do what they're good at, so weren't constantly going upstairs to monitor or watch the work. The job was finished a bit later than expected (3:00pm), but Houle explained why the job took longer and, as I mentioned, an engineer from CEE dropped by several times to check the status of the work and confirm the quality of it. After Houle left, there were clothes to put back in closets and a fine layer of dust to wash off most everything, but nothing we weren't expecting.

Arne was extremely helpful and polite. Him and his crew arrived promptly at 7:30 am, and were done by 5pm. We added to our order the day that they came, which wasn't a problem. The patches on our interior and exterior walls are amazing, and done very well. It's hardly noticeable that they drilled through our stucco to blow in insulation. You can really tell that they care about their customers homes and it's greatly appreciated. Our house was extremely dusty afterwards, but that's to be expected when you're drilling through walls and blowing in insulation. From getting an estimate to completing the work, Houle Insulation was great to work with and I would highly recommend. To note: It seems that they're a very popular company and it did take us two months to get an appointment scheuduled. It's worth the wait.

The whole process went well. The team showed up promptly at 7:30am and worked diligently until the job was completed. They cleaned up really well. The guys were friendly and polite and willingly answered my questions. The only reason I rated them a B on responsiveness had to with how busy they are. I had to wait a few days a couple times to get an answer to an email. When I did get answers they were always thorough and to the point. Unfortunately it turns out I'll need a roof next year. If we need to replace some decking I'll be calling Houle Insulation to come out and do the work. We got a bonus when one gentleman offered up that I should consider putting an elbow on the HVAC supply line in the knee wall area behind the bathroom since the line was pretty kinked. I did what he suggested and the heat delivery to the upstairs in that area is quite improved over last year.

Pleased with the service. The crew came on time, and finished on time.

It was a great experience working with Houle Insulation. They did a wonderful job and really went above and beyond what I was expecting from them. The money was well spent and I notice a HUGE difference in my house now. The crew also cleaned up great afterwards. They were in my house the entire day it was like they weren't even here when they left. Great company and I can't recommend them enough.

They came on time. I went over the area and asked some clarification questions and restated some of the issues that I told the sales person. Then they started the work and finished in about 7 hours.

This company came out for an estimate in May. After I decided to go with them I got the following e-mail message: Hello Rick - thank you for choosing Houle Insulation, Inc. We are booking into the end of July right now for work to be done. Arne will call you when it gets closer to that time to find a date that works for scheduling. Give a call or email if anything changes for you between now & then or if you have any questions. Thank you! The end of July came and went so I e-mailed them to see what was going on. I got the following answer: I will contact you today to schedule a date. Sorry for the delay. I e-mailed back asking for a reason for the delay. I didn't get a response. I suspect they just forgot about me but there's no way to know that for sure. At any rate, I can't imagine a company not even bothering to contact a potential customer for an expensive job after they said they would. I also expect my questions to be answered. If they had a good reason for not contacting me then I could certainly understand. Now I'm leaning toward hiring another Angie's List company that provided me with an estimate for about half of Houle's.

As described earlier, what was to be a routine insulation job changed in scope when we discovered that not only had the previous owners used drywall that was way to thin for ceilings, but they had also nailed it in instead of using screws. The ceiling was no match for Houle's insulation equipment leaving a nice hole in the ceiling and lots of fluffy grey insulation all over everything in the room. Instead of being able to insulate our attic they had a very messy clean up job instead. It could not have been handled better in our opinion. They got a soft sided dumpster for all the insulation - it is amazing how much room this stuff takes! Arne Houle stopped by and and told us that we would not be charged for their work that day and gave us a reference for someone who could replace our drywall as we now know the entire ceiling upstairs needs to be replaced. They did an immaculate clean up job - the room was cleaner than when they arrived! We will have them back to insulate our attic in the fall after we have complete the tear-out and re-do of our upstairs ceiling. (We'll be checking Angie's List for providers here as well.)

My house had ice dams last winter in the valley area where my house connects to the garage. A (non-Angie's List) handyman told me the ice dams were caused by lack of insulation between the interior walls and the garage wall. I called Houle Insulation because of their great Angie's reviews for a no charge estimate hoping insulating the area would resolve the problem and scheduled an appt for 3pm 7/18/11. The appt. setter was very pleasant and polite. Todd at Houle called to confirm the appt on 7/18 and also said he had a cancellation, so he could be at my house early if that would work out, which worked great for me. It was 100-degrees and humid that day, but despite the unbearable heat, Todd got out his ladder and looked up into the garage ceiling. After checking, he said there actually was adequate insulation beneath the interior floor and between the interior and exterior walls and that lack of insulation was not th ecause of the ice dams. So, then he looked at hte roof area where the ice dams occur to figure out what else could be causing the ice dams. Upon examination, he showed me where it appears the siding in the valley got cut too short, so the flashing probably doesn't go high enough behind the shingles and all the roof lines and gutters funnel most the roof water to this valley. I am quite sure thse things are the root cause of the ice dam issues and will be attacking the problem from this angle now by replacing siding and probably adding an additional gutter line to redirect some of the melting snow water to another valley. I appreciate Todd's honesty and also his help in identifying the possible problem source and would highly recommend Houle Insulation.

I had this work done prior to getting a new roof,they saw some moisture damage on the roof sheathing due to attic joists plugged down to soffit vents on a long vaulted ceiling.They corrected this situation. and it turned out I had to replace a few sheets of plywood due to this.So it was helpfull knowing this was a possibility in advance.I notice the upper level of our home is much cooler this summer. If you want your home insulated well and a job done right,call HOULE INSULATION first and look no further,you will not be disappointed.

I was very pleased with the quality of work and professionalism provided by Houle Insulation. The work was well done, the employees professional, all around I would recommend these guys to anyone thinking about insulating their home. I happily wrote out my check to pay them. Can't remember ever feeling like that!

GREAT. We set up a time and date to come. Houle came on the date at the time we planned and stayed the whole day. After they were done, they went through everything with me and what they did. The true test will be when winter comes, because in summer, it's still very hot in my upstairs room. They also worked well with me after the job, to get the needed information for rebate forms. I am glad I picked this company to do the work for me!