Hero Plumbing Heating and Cooling

About us

We are dedicated to providing our clients with the very best in service and repair for all phases of your PLUMBING, HEATING or COOLING needs. We offer upfront and fair pricing once our technician is in your home to evaluate your situation. We do not offer quotes or estimates at the time of appointment scheduling. We only service Owner Occupied Residential Homes. We do not service rental properties. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

111 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.3214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
17%
3
7%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
3.9
responsiveness
4.5
Showing 26-50 of 214 reviews

donna u.
10/2018
1.5
They charged me 187 dollars to check my ac unit but couldn't fix it.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
1.5


Dean P.
10/2018
5.0
Glenn / hero Plumbing Heating and Cooling was knowledgeable and professional. Started on time and finished on time. Very good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Curtis W.
10/2018
5.0
Fast work done correctly.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan K.
09/2018
3.5
I sent a request for quote around 7:00 PM and received a call within 10 minutes. I was stunned on the fast turnaround. A tech came out and took care of the issue the next day. Many thanks!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

gary b.
09/2018
4.0
Quality work. Price was quite spendy.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
4.5

Yes, I recommend this pro

Christopher S.
09/2018
5.0
Fast and friendly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julia N.
09/2018
5.0
Alex arrived promptly. looked at the work, gave me a quote, and asked if I wanted him to start. I said yes. He was efficient and checked everything to make sure it worked. I would call this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

richard k.
09/2018
5.0
great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda I.
09/2018
2.5
I was quite dissatisfied with the finished product! Put a new drain in my tub, left and had LOTS of silicone residue in my tub. Was told soap and water should work when I called back. Didn't!!!!!! Came back out and after he scrubbed for an hr with razor, mineral spirits and starter fluid got most off but not all!!!! Did not leave it like he found it for sure!! Won't call them again!!

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
3.0


Rosalind S.
09/2018
5.0
Work was done very well. Professional was very knowledgeable, informative, and personable. Overall me my expectations.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Eric A.
09/2018
5.0
Great customer communication, friendly, respectful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

dave a.
09/2018
5.0
They lost money on our installation. We had 2 central air units installed, and 1 of them malfunctioned. They were relentless in getting it right. Ended up putting in a whole new system. Never cost me an extra penny.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victor U.
09/2018
5.0
They were courteous and helpful with advice, and they left the site clean. I have only this one experience with the firm, but everything was in their favor.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jim V.
09/2018
1.0
Very expensive. Charged me $350 for one hours work. Way overpriced when most plumbers are priced under $100 per hour!

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
3.0


Laurie S.
09/2018
5.0
Kind friendly complex work with professionalism gave quote before doing work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walt M.
09/2018
3.5
Got to the problem quickly.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.5

Yes, I recommend this pro

Lynn L.
09/2018
5.0
They did an awesome job. They were very quick and efficient. I would hire them back any time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shelly K.
09/2018
4.0
The Plumber was nice and did a nice job, but the estimate for just a clogged bathroom sink was $75-$150, when the plumber got here he said $300. Much more than anticipated. He ended up giving us $50 off for "new customer" discount when I complained about the high price for such a small job.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro

jackie w.
08/2018
5.0
From scheduling to the guys sent, it was professional to the t. they diagnosed the problem with my boiler and my furnace condenser issue. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe m.
08/2018
4.5
Brandon the tech identified the issue and presented us with 2 options. Brandon was educating me as he diagnosed the AC, I learned that very soon I would not be able to even recharge my system as the R22 refrigerant will no longer be used by law enacted by EPA. I was impressed by his environmental concerns. We decided against a band aid fix, so my wife met with Sean Traynor who again discussed 3 packages that we can consider as we replace this 17 yr. old system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Abdi H.
08/2018
5.0
Hero staff were professional and friendly

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Shauna R.
08/2018
5.0
They called me within minutes of sending my info to HomeAdvisor, they came out the next day (today). I was sent a picture of the technician prior to coming to my home so I knew who to expect. The technician was great! He was very knowledgeable, and thorough. I highly recommend using them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosemary M.
08/2018
5.0
Chad confirmed our scheduled appointment in advanced, he arrived on time and was extremely professional. He explained in detail what needed to be done and gave me an estimate for the work. I would definitely call on Chad again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3110 North Washington Avenue, Minneapolis, MN 55411

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories


FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Hero Plumbing Heating and Cooling accepts the following forms of payment: CreditCard
Yes, Hero Plumbing Heating and Cooling offers free project estimates.
No, Hero Plumbing Heating and Cooling does not offer eco-friendly accreditations.
No, Hero Plumbing Heating and Cooling does not offer a senior discount.
Yes, Hero Plumbing Heating and Cooling offers emergency services.
Yes, Hero Plumbing Heating and Cooling offers warranties.

Contact information

3110 North Washington Avenue, Minneapolis, MN 55411

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day