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Hero Plumbing, Heating & Cooling

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Looking for honest, affordable heating, air conditioning, or plumbing services in Minneapolis or the nearby areas? Hero Plumbing, Heating & Cooling is here to help! They’ve been the area’s trusted home service heroes for more than 100 years, providing everything from heating system repairs to air conditioning installations to plumbing maintenance and much more. No job is too big or too small for their skilled and highly-trained team. As a family-owned and operated full-service heating, AC, and plumbing company in Minneapolis, Hero Plumbing, Heating & Cooling believes in exceptional workmanship and unparalleled customer service. Their friendly and professional team will treat you and your home with respect, using floor and shoe coverings to keep their work-space clean. Hero Plumbing, Heating & Cooling has been recognized with Angie’s List’s Super Service Award 2014 and proudly maintains an A+ rating with the Better Business Bureau. If you’re dealing with a heating, air conditioning, or plumbing problem, call Hero Plumbing, Heating & Cooling today!

Business highlights

110 years of trusted experience
Emergency Services Offered

Services we offer

Furnace & Boiler Repairs & Installation, Air Conditioning Installations & Repairs, Radiator Repair, Plumbing Repairs & Maintenance, Gas Pipe Repair & Replacement, Water Heater Repair & Replacement, Retrofit Air Conditioning, Unico Air Conditioning Systems, & Mini Split Air Conditioning

Services we don't offer

Window Air Conditioners.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3572 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
12%
3
8%
2
6%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 426-450 of 572 reviews

charles M.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ...............................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
Thank you for your review!

BILL R.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Boiler service.

Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie F.
09/2016
5.0
plumbing
  + -1 more
I would recommend this company.
Description of Work: They have a monthly service for somewhere around $20.00 a month. So we used them for a AC tune up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
Thanks so much for the kind words. We're so happy to hear you were satisfied with our services.

ELIZABETH MARY N.
08/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
Thanks so much for the kind words. We're so happy to hear you were satisfied with our services.

EMILY R.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
We value your feedback! We look forward to working with you again in the future!

Adrianna H.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
We appreciate your review. Whether your service is as simple as regular routine maintenance, or is as urgent and as an emergency, Uptown Plumbing, Heating & Cooling is here to solve your problems with as little as a phone call.

Sarah W.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great service and reasonable service plans.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
We're pleased to hear you were satisfied with our services! Please keep us in mind for future needs.

christopher M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
Thank you for your review. It's an honor to be your contractor of choice!

Catherine B.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lawrence W.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
We appreciate your review and look forward to servicing you in the future!

Lucy B.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
Thank you for your A rating! We appreciate your business.

Merritt G.
04/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: A radiator they had repaired leaked several months after they'd repaired it, damaging the ceiling below; it was the very first time I'd turned it on. |It took a few calls over 2-3 weeks that never got returned, and then my calling again to ask for the manager, before action was taken. |Long story is that they repaired the problem and the ceiling beautifully, at their expense. |In the end, I was very happy with them.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
We appreciate you taking the time to share your recent experience with us. We understand how frustrating this must have been and for that, we apologize. We are glad you got a hold of us and the repair was made up to your standards! If there is anything else we can do be sure to let us know!

Morgan P.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Hero Plumbing, Heating & Cooling
We're so happy to hear you were satisfied with our services.

BILL G.
03/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 2 more
unknown
Description of Work: checked boiler and water heater for working condition, made recommendations for service and provided estimated cost of services needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Hero Plumbing, Heating & Cooling
Thank you for sharing your feedback! We are glad to hear that your technician did a great job during your service appointment. We appreciate your business!

Elizabeth S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had a furnace emergency and it turned out to be a filter problem. Since there was no repairs made, all I had to cover was the trip fee. The technician stayed at my home for over 2 hours, running tests to make sure it was all okay. He even brought in cameras to look at the insides of my furnace because apparently the furnace in my new home is 28 years old and discontinued because of massive lawsuits... he was informed, amazing, showed up on time, and sacrificed much of his Saturday night to make sure me and my home were safe. They did such an amazing job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Hero Plumbing, Heating & Cooling
Thank you for reviewing Uptown Plumbing, Heating & Cooling. With more than 100 years of experience, and millions of satisfied customers, Uptown remains the number one choice for professional plumbing, heating, and cooling services. We offer fast and dependable services for all of your heating and plumbing needs.

Sean M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
Thank you for sharing! We appreciate your support.

jay V.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This is Minnesota in January. We had had one of those -10 below zero weekends and three days later we were only facing 10 to 15 above zero. |Furnace quit working during the night. Called Uptown about 9:00am. They had a service technician at our house by 1:00pm. After determining that I would need a new furnace, it could not be installed until the next day. We have a gas fireplace so it was not too cold, Later that afternoon they brought us three electric space heaters. We were toasty all night long. |Furnace was installed on Thursday. | |After the installation, the furnace seemed to keep running, the house getting too warm. I called Uptown service. In less than an hour another technician was here to correct the problem. We had a humidifier installed on the furnace. This was something new for us. We kept getting condensation on our windows with wood frames. Not good. |Uptown followed up with phone calls and offers of another Tech visit to get this corrected. They have been great on follow up and making sure that we are satisfied and happy with our purchase. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Response from Hero Plumbing, Heating & Cooling
We appreciate your review. Whether your service is as simple as regular routine maintenance, or is as urgent and as an emergency, Uptown Plumbing, Heating & Cooling is here to solve your problems with as little as a phone call.

Thomas M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Hero Plumbing, Heating & Cooling
Thank you! We are grateful for your business!

kristine M.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace check and replace flame starter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$330

Skip S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had a sewer line problem and the response and the repair were managed quickly. Delighted with their service!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
Thank you for taking the time to post a review about your experience with Uptown Plumbing, Heating and Cooling! We are extremely happy to hear we provided you with wonderful service, this is what we strive for on every service call! Thank you again.

Liliana T.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hero Plumbing, Heating & Cooling
Thanks so much for the kind words. We're happy to hear you were satisfied with our services.

Vikki S.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Hero Plumbing, Heating & Cooling
Thank you for taking the time to post a review about your experience with Uptown Plumbing, Heating and Cooling!

Rob C.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Hero Plumbing, Heating & Cooling
Thank you for sharing your feedback! We appreciate your business!

Michael W.
02/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 2 more
unknown
Description of Work: They gave our boiler and our hot water heater a "tune up." They also spent a lot of time educating us on how the system works and what to do to make adjustments as needed. The technician went above and beyond to provide AAA+++ service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hero Plumbing, Heating & Cooling
Thank you for reviewing Uptown Plumbing, Heating & Cooling. With more than 100 years of experience, and millions of satisfied customers, Uptown remains the number one choice for professional plumbing, heating, and cooling services.

Tesha A.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Hero Plumbing, Heating & Cooling
Thank you for taking the time to leave us a review. We appreciate your business!

Contact information

3110 N Washington Ave # 100, Minneapolis, MN 55411

http://www.callhero.com

Service hours

Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair - Small,
Electrical,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Kitchen and Bath Remodeling,
Solar Panels

FAQ

Hero Plumbing, Heating & Cooling is currently rated 4.3 overall out of 5.

Monday: 6:00 AM - 11:30 PM

Tuesday: 6:00 AM - 11:30 PM

Wednesday: 6:00 AM - 11:30 PM

Thursday: 6:00 AM - 11:30 PM

Friday: 6:00 AM - 11:30 PM

Saturday: 6:00 AM - 11:30 PM

Hero Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Hero Plumbing, Heating & Cooling does not offer free project estimates.
Yes, Hero Plumbing, Heating & Cooling offers eco-friendly accreditations.
No, Hero Plumbing, Heating & Cooling does not offer a senior discount.
Yes, Hero Plumbing, Heating & Cooling offers emergency services.
Yes, Hero Plumbing, Heating & Cooling offers warranties.
Hero Plumbing, Heating & Cooling offers the following services: Furnace & Boiler Repairs & Installation, Air Conditioning Installations & Repairs, Radiator Repair, Plumbing Repairs & Maintenance, Gas Pipe Repair & Replacement, Water Heater Repair & Replacement, Retrofit Air Conditioning, Unico Air Conditioning Systems, & Mini Split Air Conditioning
Window Air Conditioners.

Contact information

3110 N Washington Ave # 100, Minneapolis, MN 55411

http://www.callhero.com

Service hours

Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM