Gratz Sewing

Sewing Machine Repair, Appliance Repair - Small, Sewer Cleaning,

About us

Family owned.

Business highlights

75 years of trusted experience

Services we offer

sewing machine sales & repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.946 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 46 reviews

Connie D.
10/2019
5.0
sewing machine repair
  + -1 more
fortunately Dave has the expertise to fix old machines, service was wonderful, my old machine still functions! I was treated so well if I ever have to give up my old machine, this is where I will buy a new machine
Description of Work: repair of a very old Viking sewing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon S.
11/2017
5.0
sewing machine repair
  + -1 more
I learned about Gratz Sewing from other members of my sewing group. We all travel "a ways" to get to his shop. I love this man . Unlike another shop where "they" tried to force a new machine on one, Mr. Gratz is very respectful of whatever machine one is bringing in - and does not even "mention" looking at or buying one of the new machines the shop sells. His charges are extremely reasonable.
Description of Work: I've brought several machines in - and they were usually looked at promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna T.
05/2017
5.0
sewing machine repair
  + -1 more
I've been going to Gratz for....10 years? He is always ready to fix my machine while I wait (or run to Cub) and charges very reasonable prices. Love this place!
Description of Work: Fixing my sewing machine
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary A.
04/2017
5.0
sewing machine repair
  + -1 more
Very well. The owners were very helpful and offered advice and guidance. They are sewing machine and sewing product users as well, offering quality products at reasonable prices.
Description of Work: Sewing machine repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Alan G.
07/2016
5.0
sewing machine repair, small appliance repair
  + 0 more
Great! I waited about 15 minutes and it cost me $12! And the people were so nice.
Description of Work: Sewing machine repair- the bobbin thread gear was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Mary Ellen D.
07/2015
5.0
sewing machine repair
  + -1 more
Gratz Sewing worked on my machine while I waited. Tuned it up, replaced the cushioning on the bottom and overall got it working just perfectly. And I didn't have to make a return trip to pick it up. Wonderful customer service!
Description of Work: Gratz Sewing got my sewing machine working again while I waited. It had been idle for many years and was neglected. I am so pleased to have it working again - just like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Gary K.
07/2014
5.0
sewing machine repair
  + -1 more
I purchased 2 Janome machines from the store. The service is great. They are very knowledgable, courteous and so very upbeat and friendly. I never felt pressured to buy anything. I can have as many lessons on the machine as I want. Would recommend this store to anyone.
Description of Work: Purchased 2 machines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debora V.
05/2014
5.0
sewing machine repair
  + -1 more
I took my machine into Gratz Sewing expecting to leave it for repair. Mr. Gratz took my machine in, looked at it, diagnosed the problem and fixed it on the spot. I only waited about 20 minutes. The repair cost came to $22. Far less than I had anticipated. When my old machine eventually gives up, I will definitely go there first to look at a new one!
Description of Work: My sewing machine was stuck in reverse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22

Michelle R.
01/2014
5.0
sewing machine repair, small appliance repair
  + 0 more
Even though it is not a michine that they recommend, they did an excellent job. I have sold my machine and look forward to purchasing a new one; a machine they recommended.
Description of Work: Maintainance cleaning and service was performed on my Singer Quantum Sewing macine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$70

Debra S.
11/2013
5.0
sewing machine repair, small appliance repair
  + 0 more
Wonderful experience. The machine was fixed while we were still there and they did not want to charge us anything. He finally said $5.00. We will use this sewing machine repair business for all future repairs. Thanks Angie's List. Tom
Description of Work: Repaired the tension on our older sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Raelene H.
10/2013
5.0
sewing machine repair
  + -1 more
I ended up not doing anything with them as it would cost much more than they were worth. I was very happy with the information over the phone instead of taking them in and finding out after some work done. Saved time and money a
Description of Work: I had questions about 2 old sewing machines and the person who answered my call told me all I needed over the phone. He seemed very knowledgable about them and what to do with them.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail H.
09/2013
5.0
sewing machine repair
  + -1 more
The bobbin winder on my old White sewing machine broke. They tried to find a part to repair it but the part is no longer available. Even though the machine could not be repaired, they spent some time trying to help me with it and did not charge anything for the consultation. They also suggested where I might buy a separate bobbin winder. I appreciated their customer service.
Description of Work: Tried to repair a broken bobbin winder on a 30+ year old sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marissa N.
09/2013
5.0
sewing machine repair
  + -1 more
Service was done faster and cheaper than estimated. I would definitely use them again.
Description of Work: Cleaned my sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28

Cathy B.
07/2013
5.0
sewing machine repair
  + -1 more
Service was done as promised. Machine is now working great. I Initially was quoted almost $100 for the work. When I hesitated at that amount I was offered a and quot;couponand quot; that brought the quote down to a very reasonable amount.
Description of Work: Cleaned and adjusted a sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Starletta P.
06/2013
5.0
sewing machine repair
  + -1 more
He answered all of my questions, toldy. me exactly what was wrong, and repaired ot. Returned my calls the same day.
Description of Work: The provider repaired a sewing machine that I had not used in years becaiuse I could not find anyone to repair it properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jean W.
06/2013
5.0
sewing machine repair
  + -1 more
Gratz Sewing so SEW easy to work with!
Description of Work: Cleaned and tuned my sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

kari E.
05/2013
5.0
sewing machine repair
  + -1 more
iDROPPED OFF MY MACHINE AND THEY LOOKED IT OVER SAID THE REPAIR WOULD BE $60.00 AT MOST. THEN THEY SAID IT WOULD TAKE ABOUT 10 DAYS THEY CALLED IN A WEEK AND IT WAS ONLY $44.00. i WAS VERY HAPPY WITH THE SERVICE AND STAFF.
Description of Work: Sewing machine repair. They fixed the timing of my Phaff sewing machine. The bobbin holder was loose also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Elizabeth S.
11/2012
5.0
sewing machine repair
  + -1 more
i brought my sewing machine in to the store in the morning and it was fixed within about 10 minutes. The owner also agreed to find a manual for my machine (which has been discontinued) and called me a few days later with a manual. Excellent professional service.
Description of Work: Fixed the tension in my machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Shirley S.
06/2012
5.0
sewing machine repair
  + -1 more
Excellent? Staff is friendly, service was better than expected. A little long to wait for the repair, but worth it.
Description of Work: Had trouble with thread bunching under presser foot from bobbin and thread breaking. It was also due for a checkup and cleaning (13 yrs since the last cleaning). I took my sewing machine in to Gratz and they figured what was wrong immediately... I had used a different style of bobbin and it was catching underneath and making the thread bunch up and break. Since I had been using that type for a while, I asked if they would please check it out, and also to clean it. There was a backlog of machines to repair and tthey old me in advance of how long it would take and it was okay with me. When my machine was ready, they called me and I went to pick it up and they had test strips showing the stitches and how it was working. It was not very dirty, they did not charge me full price. This was a pleasant surprise, I bought the bobbins they recommended and a few other things.They staff were very friendly and always greeted everyone warmly as they walked in and took care of everyone in a timely manner. They also let me know of the back-log in case I could not wait that long and wanted to take it elsewhere for repair. After seeing how they treated everyone and how many people trusted them with their machines, I went ahead and left it for repair. I was very pleased with the results and my sewing seems to go a lot smoother now with the correct bobbins. I will definitely take my sewing machine, serger, etc., to Gratz in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$45

Kristin M.
05/2012
5.0
sewing machine repair
  + -1 more
There aren't that many places that do it. They were very fast. They seemed to really know these machines. They weren't scared to fix the machine that was nearly an antique or may be an antique. I thought the price was really good but I can't remember what it was. It was definitely reasonable.
Description of Work: I used Gratz Sewing to fix an antique machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly B.
05/2012
5.0
appliance sales
  + -1 more
David did a really good job of explaining the machines based on what I needed. I was appreciative that he took the money from the old sewing machine towards my new purchase. It was an antique sewing machine that might have been of interest to someone.
Description of Work: I purchased a new sewing machine and sold my old machine to him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Leah P.
05/2012
5.0
sewing machine repair
  + -1 more
They sell and repair sewing machines. I give them an "A" and I would use them again.
Description of Work: I purchased an accessory.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

DAVID W.
03/2012
4.0
sewing machine repair
  + -1 more
It is a mom-and-pop kind of shop, which I liked. It is small and really good individual service. The prices on their sewing machines are pretty competitive. I think that they try to be fair about what they charge for their service and for other products. I would use them again in the future.
Description of Work: I got my sewing machine repaired by Gratz Sewing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$60

Jessie K.
03/2012
5.0
sewing machine repair
  + -1 more
They were very good. They also sell sewing machines. This is small sewing shop and they have a speciality niche. I will use them in the future.
Description of Work: I used Gratz Sewing. Last June they tuned up my sewing machine and serger.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jennifer G.
01/2012
5.0
sewing machine repair
  + -1 more
I am happy with the repairs. Very pleased.
Description of Work: reconditioning sewing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50
    • 1(current)
    • 2

Contact information

10100 6th Ave N #123, Minneapolis, MN 55441

www.gratzsewing.com

Service hours

Thursday:
9:30 AM - 7:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
9:30 AM - 3:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Sewing Machine Repair,
Appliance Repair - Small,
Sewer Cleaning,
Appliance Sales and Installation,
Alterations/Sewing/Decorating

FAQ

Gratz Sewing is currently rated 4.9 overall out of 5.

Thursday: 9:30 AM - 7:00 PM

Friday: 9:30 AM - 5:00 PM

Saturday: 9:30 AM - 3:00 PM

Gratz Sewing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Gratz Sewing offers free project estimates.
No, Gratz Sewing does not offer eco-friendly accreditations.
No, Gratz Sewing does not offer a senior discount.
No, Gratz Sewing does not offer emergency services.
Yes, Gratz Sewing offers warranties.
Gratz Sewing offers the following services: sewing machine sales & repair.

Contact information

10100 6th Ave N #123, Minneapolis, MN 55441

www.gratzsewing.com

Service hours

Thursday:
9:30 AM - 7:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
9:30 AM - 3:00 PM