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GRAND GUTTERS INC.

Gutters, Roof Ice/Snow Removal, Snow Removal,

About us

We install seamless aluminum, copper and steel gutters, along with offering a wide variety of leaf protections. We also clean out gutters and do repairs to existing gutters, add on to existing gutters, etc. We install gutters, leaf protection, heat cable/tape all year long. Prepare for ice dams this year by having us install heat cable and hire us to keep your roof shoveled! If you do get an ice dam, we have the steam machines to take care of it!!

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

SEAMLESS GUTTERS IN ALUMINUM, COPPER & STEEL, LEAF PROTECTION & GUTTER CLEANING FOR COMMERCIAL & RESIDENTIAL PROPERTIES.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.872 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
1%
3
6%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 51-72 of 72 reviews

JUDITH & Bob S.
05/2015
5.0
gutter repair
  + -1 more
unknown
Description of Work: Replaced gutters on whole house and attached garage. They were the very lowest bid and did a fantastic job. Very responsive, quick bid and did a great job. Normally I take the "middle bid" but in this case took the lowest and was not disappointed in the least.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Peter R.
04/2015
5.0
gutter repair
  + -1 more
unknown
Description of Work: Put about 20 feet of gutter in with downspouts on one side of house. They did the job on the same day as the estimate. Were punctual and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

REBECCA K.
06/2014
5.0
gutter repair
  + -1 more
See above.
Description of Work: We're having problems with our gutters and we're sure of the best way to handle it. John came out on a rainy Saturday, looked at our problem, gave us suggestions, and told us what we could do to fix it ourselves. He wouldn't let me give him anything for his time and advice. I so appreciate his help and time. He went over and above and now we're on our way of fixing the problem. Next time we do our gutters, I'm calling John.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen M.
06/2014
3.0
gutter repair
  + -1 more
unknown
Description of Work: They left stuff in the yard when they were done. They forgot to put one of the gutter arms to the grass on. It's part of the gutter that hits connects to the gutter system that hits the ground. They had to come back to fix it and denied it was there problem. They said it was stolen. We live in a pretty secure area.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$800

Response from GRAND GUTTERS INC.
Hi Homeowner, I am sometimes amazed at how long people wait before writing a review. We actually worked with you in early Summer 2012. We cleaned some 3 story gutters and put leaf protection on them, along with the portion around your walk out patio under the deck. Remember us? Grand Gutters Inc? At that time you didn't want any gutters in the front. Perhaps you had another company do that the following year...I don't know. We try very hard to clean up well after we complete our jobs, unfortunately, we may have missed something as we left and I do apologize if we did. Please let me know and will come out immediately to remedy the situation. I hope your leaf protection is working well. Good luck

Shawna W.
06/2014
5.0
gutter repair
  + -1 more
unknown
Description of Work: We big several companies (5+) on whole-house gutters. Grand Gutters provided the best quote and were punctual, professional and timely not only on the day of the bid but also on the day of the work. They finished up on the same day and the gutters look great! I would definitely recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Dave M.
05/2014
5.0
gutter repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Eric T.
07/2013
3.0
gutter repair
  + -1 more
unknown
Description of Work: Contacted them and they got back to me right away saying they'd be out to do an estimate later that week. I never heard from them even after following up the next week.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from GRAND GUTTERS INC.
Hi [member name removed], Your right. I dropped the ball on your estimate. I actually got out and looked at your home later that week, but I had not emailed it to you. I just sent your estimate to you today. I apologize for the delay and hope we can still gain your business. Thanks for your time John Grand Gutters Inc 612-799-0497

Vina M.
12/2012
2.0
gutter repair
  + -1 more
See above story.
Description of Work: No services were ever performed. On 8/26/12, through Angie's List to Grand Gutters website ,we requested an estimate for gutter replacement (stating we had a 10% coupon) & included our house location & phone contact information. On 9/15, we got an email response back from John who stated he had stopped by a couple of times (without calling) and we were not home. He recommended a couple of dates & times that he could stop by the following week. We emailed him on 9/16 confirming when we could meet with him. He called shortly before our scheduled meeting time & asked to reschedule a few hours later, which worked for us. He didn't show or call at that time and we never heard from him again.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


Response from GRAND GUTTERS INC.
I am so sorry to hear of your disappointment. We strive very hard to deliver timely customer service and superior product installations. Normally, I am the one to schedule estimates and installations and keep in contact with the home owner. I have investigated this situation and found that the times John stopped by, your husband was home, but did not answer the door. John said he was doing some construction/remodeling in the home, so perhaps he just never heard all the knocking. August thru November are very busy months for us. Due to that, we often do estimates in between jobs or very early in the morning. The estimate was sent to you. I have found that emails coming from us are many times ‘spammed.’ Have you checked your spam folder? Again, I apologize for your experience. As you can see from the other happy home owners/posts, we try to deliver A+ service each and every time. If you would like to meet and discuss your estimate, I will put you on the top of our schedule. You can call me directly at #612-759-8873. Thank you- Kimberly

05/2012
5.0
gutter repair
  + -1 more
n/a
Description of Work: Excellent professional work! Highly recommended and will definitely tell anyone I know to use them. Mike

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tory L.
03/2012
5.0
gutter repair
  + -1 more
Overall everything was great!
Description of Work: We received John's name from Roger Kelly from Kelly Exteriors. John was out to provide a quote on Wednesday and we hired him by Friday. He then completed the job that Sunday. John helped come up with great suggestions for a few unique areas on our home and didn't try to sell me things I didn't need. John was very professional and his work showed that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

angel R.
07/2011
5.0
gutter repair
  + -1 more
NA
Description of Work: Came out and estimated new gutter work Very punctual response to inquiry and came out to do thorough and timely estimate and emailed it to me as agreed Price was slightly higher than other bid, but seem like a good company to do business with

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john C.
07/2011
5.0
gutter repair
  + -1 more
Excellent
Description of Work: Gutter screens installed -- 300+ feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

LINNEA A.
06/2011
5.0
gutter repair
  + -1 more
Small job, went well.
Description of Work: Small repair to gutter. Hoping to solve debris & overflow problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anne P.
02/2011
5.0
gutter repair, roof snow removal
  + 0 more
see above
Description of Work: Working from Angies list I chose first to contact a company for ice dam removal in my own community, Plymouth. Kimberly was very responsive in scheduling me ahead of another job because I was already experiencing some internal dripping and the other party was not. I called on Fri Feb 4 and she scheduled us for the next morning at 8:00!She and husband John, it is a family business, arrived on time, made estimate of work time needed and set up operations. Work continued steadily with additional crew for about four hours as estimated. Work thoroughly done. 10% discount for Angie's list discovery. They will follow up with us with review of products they sell and install to prevent/minimize ice dam build up. Alternative provider I called would have charged $100 more per hour!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Mark Z.
04/2010
5.0
gutter repair
  + -1 more
John returned my call promptly and then provided a very competitive bid within a couple days. He and his partner came out in short order, arrived on time, and completed the project in a timely fashion. I was happy with their work, particularly given I was on a tight budget and had a job that was rather tedious. I rated them B in quality (vs A) solely due to the fact that I had a fix-up project that I didn't want to spend a lot of money on (i.e. I was not looking for perfection). I was happy John could work within my budget on my repair (vs replacement) project. Would definitely hire him again.
Description of Work: installed flashing on entire house, replaced 3 downspouts, and repaired gutters and facia boards in 4 separate sections

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Karen T.
02/2010
5.0
roof snow removal, snow removal
  + 0 more
Grand Gutters returned our call promptly. Their quote was comparable to other quotes we received. We thought that he explained things very well. When they arrived to do the job we were greeted with a smile. The work time was what he estimated it to be.
Description of Work: Grand Gutters removed snow and ice dam off roof of garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Jennifer S.
12/2009
3.0
gutter repair
  + -1 more
We were not totally impressed with them. They would call and say they were coming and not show up. They would call back days later after we called them. The communication was not up to the mark. Their price was competitive. We are covered in snow so we don?t have any experience of the rain going down. We did not get to experience much of that. So I can?t comment on the quality.
Description of Work: Grand Gutters installed gutters in October.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$800

Response from GRAND GUTTERS INC.
We are very sorry you felt the process from your initial call to the project completion, was less than ideal. Our goal with every installation, is to communicate often with the home owner and be timely, professional and provide quality work. We hope if you need any further gutter, leaf protection or ice dam work, you will allow us the opportunity to make a greater impression and thus, have a better experience.

David S.
10/2009
5.0
gutter repair
  + -1 more
We selected Grand Gutters Inc. because they have a good Angies rating, their price quote was comparable to others but they also gave us an Angies discount. The competition wouldn't give the discount because our job didn't meet their minimum price threshold. It took an extra week to get our specified color and materials from the supplier but I would expect that to be typical, and the wait was worth it. We are very pleased with the quality and appearance of the finished product. We have aleady recommended GG to others including our insurance agent.
Description of Work: Gutters and downspouts fabricated and attached to 4 seperate sections of our house. 2 gutter downspout combinations needed to empty into 2 rain barrels plus have winter, no barrell, options. Another downspout needed to go through and under a deck, and another one that passed under stairs. GG Inc had no problems dealing with any of those.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$619

CLAIR JOHN H.
06/2009
5.0
gutter repair
  + -1 more
It went swell. They were responsive to queries and got the work done in good time. John followed up with one piece that needed to be completed within 1 week.
Description of Work: Replacement of gutters and downspouts, including one directed to a rain barrel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$784

Shelley C.
03/2009
4.0
gutter repair
  + -1 more
Gave me a bid of 68' of gutters. The other bids were for only 52'. Since I was going with another company I did not call to question it.
Description of Work: They were in the middle of the 3 bids I received.
Rating CategoryRating out of 5

REGINA & JIM H.
10/2008
5.0
gutter repair
  + -1 more
This was one of the best experiences I've had hiring contractors. They showed up for both the estimate and work when promised and performed the exact services agreed upon, no excuses, no surprises. I'd like to single out their communication which was superb, unlike many contractors that won't even return a phone call. Thanks Kimberly, John and Jesse.
Description of Work: Replaced soffit, fascia gutter and downspout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ELLEN L.
05/2008
5.0
gutter repair
  + -1 more
I called Kimberly at Grand Gutters and told her I needed a section of gutter and rain spout installed. She was most courteous and helpful and said that John would be able to install the gutters within a few days. When John came out to my house he was prompt, friendly, and informative. He took time to answer all my questions. The installation was quick and problem-free. John even took extra time to hook up a drain spout to a rain barrel near my house. The grounds were left in pristine condition.
Description of Work: A length of gutter and a downspout was installed on my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235
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Contact information

3500 Vicksburg ln n # 229, Minneapolis, MN 55447

www.grandgutters.net

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutters,
Roof Ice/Snow Removal,
Snow Removal,
Gutter Cleaning

FAQ

GRAND GUTTERS INC. is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 6:00 PM

Monday: 6:00 AM - 7:00 PM

Tuesday: 6:00 AM - 7:00 PM

Wednesday: 6:00 AM - 7:00 PM

Thursday: 6:00 AM - 7:00 PM

Friday: 6:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

GRAND GUTTERS INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, GRAND GUTTERS INC. offers free project estimates.
Yes, GRAND GUTTERS INC. offers eco-friendly accreditations.
No, GRAND GUTTERS INC. does not offer a senior discount.
Yes, GRAND GUTTERS INC. offers emergency services.
No, GRAND GUTTERS INC. does not offer warranties.
GRAND GUTTERS INC. offers the following services: SEAMLESS GUTTERS IN ALUMINUM, COPPER & STEEL, LEAF PROTECTION & GUTTER CLEANING FOR COMMERCIAL & RESIDENTIAL PROPERTIES.

Contact information

3500 Vicksburg ln n # 229, Minneapolis, MN 55447

www.grandgutters.net

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM