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Gene's Water & Sewer Inc

Drain Pipe Installation, Plumbing, Excavating,

About us

Gene’s Water and Sewer can repair your broken sewer or water lines without disturbing your beautiful landscape. Using Nu Flow trenchless repair technology, new pipe liners can be installed in your current pipes without the need to dig trenches and tear up your yard. We’re certain you’ll appreciate the care your property will receive, and the money you’ll save from this revolutionary process.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Water & Sewer Uitilities - Installation & Repair

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.661 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
2%
2
3%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 51-61 of 61 reviews

Miranda E.
11/2016
5.0
excavators
  + -1 more
See above.
Description of Work: I initially called in to get an after-the-fact estimate on replacing the main sewer line from my house to the street because I found out last minute about the option of putting that cost on Minneapolis property taxes, but the city requires 3 quotes in writing (I only had verbal estimates). I ended up talking with Craig (he spent an hour of his time) about the pipe replacement job that was just completed and he was SO helpful and gave so much free advice and empowered me to to push back on the estimate change I received during the job. He truly wanted to learn about my situation and offered his expertise which enabled me to call the other contractor and get the price adjusted back down. Craig truly cares and knows the ins and outs, is very transparent about how he runs his business and how he does specific things to save the homeowner money. I wouldn't hesitate to have him fulfill my plumbing needs in the future. A+++

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy E.
01/2015
5.0
drain pipe, plumbing
  + 0 more
as above
Description of Work: Potential sewer problem addressed and promptly evaluated/assessed. They referred my to an excellent plumber. Thanks alot Craig!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne D.
06/2014
5.0
drain pipe
  + -1 more
Great in the end...
Description of Work: It took 4 calls to get a call back but they made up for their mistake - they were helpful and talked to my husband for 15 minutes - after the conversation they decided there was no work to be done today and to watch it for another year... he is helpful...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0

Yes, I recommend this pro

Mark K.
03/2013
5.0
drain pipe
  + -1 more
Excellent job.
Description of Work: Cleaned out sewer line from house to connection with city sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ELIZABETH P.
06/2012
5.0
drain pipe, excavators
  + 0 more
an
Description of Work: Sewer backed up into basement last fall and again this May - the sewer clean out guys recommended Genes' Water & Sewer (they said I'd find a cheaper bid, but not better work). Craig came and ran the camera and you could clearly see a busted sewer pipe somewhere out in the yard. I had researched costs and knew if the street and or sidewalk needed breaking to get to the pipe we would be looking at $7,000 plus and I went into a panic - We lucked out the prior owners had already replaced part of the sewer because of a breakdown in 2005. Long story short - Gene's Sewer discovered that our house (lucky us!) had Orangeberg sewer pipe (essentially paper sewer pipe) from World War II down there and they recommended replacing everything from the prior repair to the street (my initial estimate was for $2200) If you read about orangeberg pipe and see pic online you'll understand why I said to fix it all. The best part was they were able to connect without breaking any concrete which saved me a ton of money. They replaced all the dirt and were done the same day. They always responded via email or phone promptly too. Wish this sewer pipe break didn't happen on my watch, but it did, and we are done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

LAURIE C.
03/2005
5.0
drain pipe
  + -1 more
GENE'S WATER AND SEWER WERE QUICK TO RETURN MY CALL AND COMPLETED AN ESTIMATE WITHIN 24 HOURS. VERY POLITE AND HELPFUL AT EXPLAINING WHAT NEEDED TO BE DONE. THEY SET UP THE WORK TO BE DONE THE NEXT WEEK. THE WORKERS WERE VERY NICE AND POLITE. THEY SHOWED ME THE DAMAGED PIPE AND ADVISED THE CONNECTION OF PIPE ACTUALLY CONNECTING TO CITY LINE WAS FULL OF ROOTS AND SHOULD BE CLEARED OUT. THEY PROVIDED A BUSINESS CARD OF A COMPANY IN CASE I DIDN'T KNOW ANYONE. ALTHOUGH IT WAS REALLY DEPRESSING TO HAVE MY YARD DUG UP AND PAY THE COST OF REPLACEMENT, THEY ARE A VERY GOOD COMPANY TO WORK WITH AND THEY KEPT IT AS PAINLESS AS POSSIBLE.
Description of Work: GENE'S WATER AND SEWER HAD TO REPLACE THE LINE GOING OUT TO THE CITY HOOK UP. THE YARD TOWARDS THE CITY WAS DUG UP TO REPLACE THE PIPE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,725

STEVEN Y.
11/2004
5.0
plumbing
  + -1 more
MY EXPERIENCE WITH GENE'S WAS EXCELLENT. I SPOKE/WORKED WITH CRAIG PETERSON AND HIS CREW OF CRAIG AND SHANE. THEY WERE ALL EXTREMELY HELPFUL IN ASSESSING MY SITUATION AND EXPLAINING THE WORK. I FIRST SPOKE WITH CRAIG ON MONDAY MORNING, AND THE EXCAVATION & REPAIR WAS COMPLETE BY TUESDAY AFTERNOON - REMARKABLE TURNAROUND TIME, IN MY OPINION. THE CREW WAS KNOWLEDGEABLE, EXPERIENCED AND OFFERED GOOD ADVICE REGARDING MAINTENANCE OF MY SPECIFIC PIPELINE. THE ONLY REASON ''RESPONSIVENESS'' RECEIVED A ''B'' IS BECAUSE I HAD PHONED ON SATURDAY AFTERNOON AND DID NOT HEAR FROM CRAIG UNTIL MONDAY MORNING - HIS PAGER WAS NOT FUNCTIONING PROPERLY, HE TOLD ME, AND OPENED BY APOLOGIZING FOR RETURNING MY CALL TWO DAYS LATER. THIS WAS MY FIRST CRISIS AS A FIRST-TIME HOME-OWNER, AND I FELT WELL-TAKEN CARE OF BY GENE'S WATER AND SEWER. I WOULD HIGHLY RECOMMEND THEM & WOULD USE THEM AGAIN IN THE FUTURE!
Description of Work: PORTION OF EXTERIOR SEWER PIPE HAD BROKEN; GENE'S CAME OUT TO INSPECT, ESTIMATE AND FINALLY EXCAVATE AND REPLACE BROKEN PIPE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

PETER Y.
08/2004
5.0
plumbing
  + -1 more
ALL CALLS RETURNED PROMPTLY, WORKED LATE TO COMPLETE JOB, COSTS IN LINE WITH ESTIMATE, AND THEY WERE VERY PROFESSIONAL.
Description of Work: REPLACED AND LINED SEWER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

ROBERT S.
02/2004
5.0
drain pipe
  + -1 more
NERVOUS ABOUT THE IDEA OF SPENDING THIS KIND OF MONEY, I ASKED FOR A WARRANTY FOR AS LONG AS WE OWN THE HOUSE; THEY AGREED AND WROTE THE WARRANTY INTO THE INVOICE. THEY WERE VERY EASY TO DEAL WITH FROM BEGINNING TO END, EVEN COMING OUT AN EXTRA TIME WITH A CAMERA TO SLIDE INTO THE PIPE TO SHOW ME WHAT I PAID FOR.
Description of Work: THE CLAY DRAIN TILE LEADING FROM OUR HOUSE TO THE CITY SEWER BEGAN TO COLLAPSE. OUT IN THE STREET, THEY DUG DOWN TO FIND THE PROBLEM ($3300) AND THEN PULLED A FABRIC/EPOXY LINER FROM THE STREET TO THE HOUSE ($5000) TO PREVENT COLLAPSES IN OTHER AREAS OF THE PIPE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

BARBARA R.
04/2003
4.0
plumbing
  + -1 more
CONFIRM APPOINTMENT THE DAY AHEAD. THERE WAS A PROBLEM WITH MY FIRST APPOINTMENT AND THEY DIDN'T COME. ONCE RESCHEDULED THEY WERE VERY RESPONSIVE AND PROMPT. THEY RAN INTO SOME SNAGS DURING THE WORK DAY BUT KEPT ME WELL INFORMED AS TO WHY IT WAS TAKING LONGER THAN EXPECTED. PRICE CAME IN AT WHAT THE CITY SAID IT PROBABLY WOULD. I WAS THRILLED TO FIND A COMPANY TO LINE THE MAIN WITHOUT HAVING TO DIG UP MY YARD.
Description of Work: LINED THE MAIN FROM MY HOME TO THE CITY LINE IN THE STREET IN FRONT OF MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,500

KATE T.
10/2002
5.0
plumbing
  + -1 more
I CALLED GENES WHEN A MAIN DRAIN COMPANY DELIVERED THE BAD NEWS THAT MY SEWER PIPES HAD TO BE REPLACED. THE PIPES WERE THE ORIGINAL CAST-IRON INSTALLED WHEN MY HOUSE WAS BUILT IN 1916. THEY HAD SHIFTED AND CRACKED FINALLY TO THE POINT WHERE THEY HAD TO BE FIXED IN ORDER FOR WASTE WATER TO FLOW THROUGH. THIS WAS ONE OF THOSE JOBS YOU CAN''T STAND THAT YOU HAVE TO SPEND MONEY ON. BUT IT YOU HAVE TO DO IT, GENE''S IS THE FIRM TO CALL. THEY STARTED JOB IN BELOW-FREEZING WEATHER--BROUGHT IN HEATERS TO THAW THE GROUND. TUNNELED UNDER MY PORCH AND INTO THE YARD NEARLY 30 FEET.
Description of Work: THEY REPAIRED/REPLACED OLD SEWER PIPES THAT RAN FROM MY BASEMENT UNDER MY PORCH AND YARD OUT TO THE STREET; ALSO INSTALLED A NEW MAIN CLEAN OUT IN MY BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300
    • 1
    • 2
    • 3(current)

Contact information

3134 California St NE, Minneapolis, MN 55418

www.geneswaterandsewer.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Pipe Installation,
Plumbing,
Excavating,
Sewer Cleaning,
Wells and Pumps

FAQ

Gene's Water & Sewer Inc is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Gene's Water & Sewer Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Gene's Water & Sewer Inc offers free project estimates.
No, Gene's Water & Sewer Inc does not offer eco-friendly accreditations.
No, Gene's Water & Sewer Inc does not offer a senior discount.
Yes, Gene's Water & Sewer Inc offers emergency services.
No, Gene's Water & Sewer Inc does not offer warranties.
Gene's Water & Sewer Inc offers the following services: Water & Sewer Uitilities - Installation & Repair

Contact information

3134 California St NE, Minneapolis, MN 55418

www.geneswaterandsewer.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM