FISH CLEANING

Contacted them for an estimate to have our house cleaned regularly. No one responded to my email or phone message. Extremely disappointed that they can't even bother to call back to say they can't take new clients (assuming that's the case), it's been over a month.

EMAILED THE COMPANY TO REQUEST INFO AND AN ESTIMATE AND NEVER RECEIVED A RESPONSE.

IT TOOK LIZ 7 DAYS TO RETURN MY CALL, RE: CLEANING SERVICES. LIZ WAS SCHEDULED TO COME AT NOON BUT CALLED AT 9:30 TO SAY SHE'D BE ARRIVING IN 30-45 MINUTES. LUCKY I WAS ABLE TO MEET HER/LET HER IN. SHE GLADLY AGREED TO STAY AND CLEAN LONGER THAN THE ORIGINAL 4 HOURS REQUESTED. BUT ONLY STAYED 45 MINUTES LONGER. I CAN'T SAY I WAS ALL THAT IMPRESSED. SHE CHARGED $40/HR. OTHER FIRMS QUOTED $25. I MOPPED THE ENTIRE HOUSE AND WIPED DOWN DOORS/WINDOWS BEFORE HER ARRIVAL. EVEN WITH THAT HEAD START SHE DIDN'T COMPLETE THE CLEANING. I KNOW THAT THE JOB WASN'T EASY, BUT I GUESS I EXPECTED TO RETURN TO A CLEANER HOUSE. I SHOULD HAVE TAKEN THE DAY OFF WORK AND CLEANED MYSELF CONSIDERING I PAID HER AT LEAST TWICE MY SALARY.

USES ALL NATURAL CLEANING MATERIALS WHICH MAKES THE HOUSE SMELL WONDERFUL AFTER SHE HAS BEEN THROUGH. TAKES EXCELLENT CARE OF MY HOME AND ONCE EVEN SAT IN THE HOUSE UNTIL SOMEONE CAME HOME BECAUSE SHE COULD NOT FIGURE OUT HOW TO LOCK THE BACKDOOR (NOT A STRAIGHT-FORWARD LOCK). FINDS LITTLE THINGS TO CLEAN AS SHE NOTICES THEM LIKE GETTING A MARK OFF MY PORCELAIN SINK THAT I THOUGHT COULD NOT BE REMOVED. I REQUESTED THAT SHE LOOK FOR THINGS THAT I MIGHT OVERLOOK AND SHE HAS BEEN VERY RESPONSIVE. SHE IS HONEST. SHE HAS CLEANED FOR ME SIX TIMES SO FAR.

STEVE CALLED TO DO SCHEDULING AND WAS WILLING TO SET A SATURDAY APP'T. IT WAS RAINING THE DAY THEY WERE TO COME OUT SO RESCHEDULED FOR THE FOLLOWING WEEK. TODD ARRIVED ON TIME, DID A GREAT JOB ON THE WINDOWS AND SCREENS, EVEN WIPED ALL THE SILLS! AN ADDED PLUS, HE SHARED A BIT OF HIS PC EXPERTISE WHEN HE HEARD WE WERE HAVING PROBLEMS! WILL DEFINITELY CONTRACT WITH FISH WINDOW CLEANING AGAIN.

THE FEE WOULD BE EQUAL TO ONE HOUR OF RATE; WHICH I COULD NOT BELIEVE, $40 PER HOUR. NEVER, EVER, HAVE I HEARD OF SUCH A HIGH HOURLY RATE FOR CLEANING. AND THE LACK OF PROFESSIONALISM ON THE PHONE WAS OVERWHELMING. IT ALSO TOOK 2 1/2 WEEKS FOR A RESPONSE FROM TIME OF INITIAL INQUIRY TO DATE OF EMAIL RESPONSE.

SHE IS REALLY NICE AND FRIENDLY!! SHE IS NON-JUDGMENTAL WHEN CLEANING. SHE'S BEEN CLEANING OUR HOUSE SINCE BEFORE SHE STARTED HER COMPANY. SHE IS EXTREMELY THOROUGH, AND OUR HOUSE SPARKLES WHEN SHE'S FINISHED. I HAVE ENVIRONMENTAL ALLERGIES, AND SHE USES NON-TOXIC CLEANING PRODUCTS!

LIZ CAME AND CLEANED THE WHOLE KITCHEN. I DON'T THINK I'VE EVER SEEN IT THAT CLEAN. I WAS VERY IMPRESSED, AND WE ARE HAVING HER BACK ON A REGULAR BASIS NOW.