F&L Cleaning Services LLC.

They cleaned a one bedroom apartment. Two hours with two people. It was an Angieslist deal/coupon. October 30th 2019.

Fernando and his cleaning crew always do a great job. If I ask for something extra, they often do it without charging any extra. Their rate is much better than my previous cleaner, they are always on time, they are very quick and efficient, and everything is always clean and smells fresh when they are done.

Communication with Fernando was very good, but the "detailed move out cleaning" (as stated in the receipt) was terribly inadequate. Fernando assured me they would be able to complete the work in an afternoon. However, I don't think they fully understood that an "empty" duplex would not provide sufficient light for working past 4:00pm. Consequently, numerous areas were not adequately cleaned. I told Fernando NOT to clean the kitchen sink as it was going to be replaced, but one of his crew wasted a lot of time cleaning it and missed wiping out the drawers and cabinets. There were so many areas missed in the main floor bath that I can't list them all. And as far as I could see there was nothing done in the laundry room. The appliances were not wiped down and the laundry sink was filthy. Hopefully this review will help paint a picture for you of how dissatisfied I was with F&L .

We have used F&L Cleaning several times and have been happy with the results. Fernando and his mom are lovely people. The last time we had F&L out, they sent 4 people for a deep cleaning. Everyone went to work in a different area and they worked very hard. My issue was with only one of the cleaners. My daughter had a portable speaker plugged in charging in the kitchen. I saw it there when I was cleaning up prior to the cleaners coming. At some point while the cleaners were here both my daughter and I heard the speaker chime on and my daughter said it connected to her Bluetooth on her phone. A few minutes later she went to put it away but it wasn’t there anymore. I asked the cleaning gal who was working in the kitchen if she saw or perhaps moved it while cleaning. She said no. I knew it was there and now it wasn’t. I was questioning myself... Did I move it? Even though I knew I never touched it. My daughter didn’t touch it either. We both heard it go off when the cleaning person was working in the kitchen. She kept going in and out of the house carrying a bag of supplies. Now I was suspicious and didn’t know what to do. I called Fernando and told him about the situation and what I feared happened. I was nervous telling him, but realized it was a serious issue that needed to be resolved. I’ve never experienced a situation like this and was feeling violated... even though it was only a cheap speaker. He said the people who work for him are family. His aunt was working in the kitchen and he trusted them. I tried to respectful, but wanted to scream that someone on his team swiped a silly $25 speaker right from under our noses. And if they are willing to do that, what else would they take if we weren’t home. Anyway, reputation is everything in this business and I told him and his team that. When they were done cleaning, I mentioned to all of them that a speaker had gone missing while they were here, and I was feeling frustrated, so I deducted $20 from the cleaning fee (but still gave each of them a tip). I was very conflicted! Only one person was guilty, but they were all getting the talk. I didn’t want them to leave without giving me back the speaker, but short of calling them all liars and cheats and searching their vehicle, I had to take them at their word...even though I knew one of them did something with it. So after deducting the $20, they left. A few weeks later, my daughter found the missing speaker. It was hidden in a plant in the bathroom. I can only guess that whoever took it, “returned” it to the house after I asked about it. I’m not really into wrecking a company’s reputation, so not even this was going to make me give them a negative review. I knew a negative review of stealing could seriously hurt F&L, so I was hoping that my questioning them would make the offender think twice about doing it to another customer and consider how it would hurt Fernando and his mother. I changed my mind when I moved a box of apples on the counter and saw the damage done to my outlet cover! I had my kitchen faux painted and all of the outlet covers were painted as well to blend in with the wall. I moved the box and the paint was almost all scrubbed off of one of the outlet covers. It looks horrible...awful!!!! There is no way that this was an accident, because it would have taken a lot of effort and scrubbing to remove the paint. You can see the scratch lines. This intentional act of destruction is serious to me. It’s not necessarily an easy fix either. This is a faux painting job. The entire wall may need to be redone if I can’t find the right paint and glaze to make it blend in. While I still feel violated from someone trying to steal my family’s property, I am now really angry for the outright destruction of my property.

They did a great job on an apartment. Will hire again.

Fernando is very responsive and professional. He and his crew do a great job cleaning my house for much less than I was paying before.

They are excellent. Happy with work ethic.

Professional crew, prompt, courteous, and thorough. Will absolutely use them in the future.

Fernando was very responsive via texts (as preferred by me). Job was done very quickly. House smelled and looked great.

Fernando and three team members cleaned our apartment from tip to tail. We had a list of tasks provided by the building, and they followed it to a T. The apartment was spotless by the time they were done. They did a beautiful job in a short period of time – I would hire them again or recommend them to anyone in a heartbeat!

They did a great job. It was wonderful, prompt and professional. Got the work done at the time they said they would. Wonderful spring cleaning, including the cabinets and floor. Everything I ask for. Highly recommend to others.

I hired F&L Cleaning Services for my elderly parents who really didn't want anyone to help them. The team of three came in and did a great job and surprised my parents by how quickly they worked and completed cleaning their home. Thank you.

The team was so professional and courteous.

Fernando and his team were great to work with. He communicated back via email very quickly and worked with my budget. -My shower is quite old with hard water and rust stains. It now looks brand new! -I asked for them to clean the oven last minute and they did it at no additional cost. -Very professional -Listened to my priorities and did a wonderful job

F&L Cleaning did an outstanding job for us! They are very thorough, professional, and personable. I wouldn’t hesitate to recommend them to anyone!

F&L Cleaning did an excellent job. There was a lot of work to do! I was impressed by how quick it got done, and how great it looked! Fernando was prompt, courteous and considerate, and his team was qualified and very thorough. I would recommend them highly.

It was a delight to have had cleaning services from F&L, they are very friendly and professional. I contacted them and they are quick at responding. I spoke to Fernando and explained what i needed to have done. They went above and beyond my expectations i am so happy to have found them and will definitely reach out to them in the future for my cleaning services. I highly recommend them.

The services that were provided were exceptional! Great cleaning detailed! With great sense of humor and an eye for detailed cleaning. Coming from a home with a dog and a cat the work they did was beyond what I expected and the price was reasonable! Highly recommend F&L cleaning services !

Absolutely great. They transformed my home to like brand new.

Fernando and Lordes were excellent communication and doing the work we requested. We appreciate that they friendly and considerate of us since we needed to be home while they worked.

They arrived on time, as scheduled and fulfilled the service with good quality. Nothing to complain, would definitely recommend. Opportunity to excel in quality if pay more attention to details.

Very well. We hired them to come bi-weekly. Always punctual, pleasant, focused on the work which they do efficiently and well.

Very well. Fernando was very professional, punctual, flexible, and a good communicator between the buyers and ourselves. We were very happy with their services.

Wonderful. So nice, so good and thorough. Would definitely have them again.

They did an outstanding job! They even cleaned things that I was not expecting. I would and will recommend them for cleaning jobs in the future ,for me and others . Thanks to them for saving me a lot of work.