DAN THE SANDMAN

It went very poorly. The estimate for wood costs was off by $1.20 per foot, significant when you add up the footage. Dan was to start the Fri before Thanksgiving (we were leaving Sunday) but he showed up on Tues to tape & barricade the house to minimize dust. Which left us w/o kitchen, living room & office for 3 extra days. The tape on the plastic and carpet did not hold and they never bothered to repair it when sanding, which left dust everywhere. We told Dan we are returning Friday am after Turkey Day. Friday AM Dan called and asked that we wait until evening to return, an extra (& fourth) day without use of our house. Dan has done two redos of the top coat and the floors still look absolutely horrible. We had to stay in a hotel the first time and the second he was to be done at noon but he did not finish until 4pm (4 hours after he promised) so we could not go in our house until 10pm. Never shows up on time. Don't use him. Late, very poor work. Stay away!

We'd had similar work done by another contractor in 2005, but decided to hire Dan instead. His price was lower & we had seen a good example of his work at my father-in-law's house. Dan was pleasant, came out twice to give estimates, & was helpful in answering questions. But, I ended up frustrated by punctuality, quality, & responsiveness issues. Dan arrived several hours later than scheduled on the first day of work, but didn't call to let us know he was running so late. He did a good job of matching the color of the new finish to the previously refinished floors, but whatever process he used left dark streaks in some spots of all 3 rooms. There were divots that he did not fill. He said that he would wipe all the dust off the walls before he left, but did not. One of his sanders scuffed the wood finish on a half-wall in our hallway, but he did not offer to repair it. He said he would come back to look at the streaks after returning from vacation, but stopped returning our messages.