CUSTOM BY DESIGN

He never followed though on the other things (he told me he would send an estimate, but never did). He did charge a good price, but he did not know how to get the thermostat going properly.

OUR PROMISED 2 1/2 WEEK PROJECT TURNED INTO OVER 4 MOS, AT WHICH TIME THE JOB WAS STILL INCOMPLETE AND WE FINALLY PARTED WAYS. BATHROOM WINDOW WAS INSTALLED WITHOUT VENT AS INSTRUCTED, FAUCET PUT IN BACKWARDS, SHEETROCKING IN BASEMENT NOT FINISHED PROPERLY - THE WALLS ARE NOT SMOOTH & HAVE NOTICEABLE LUMPS AND UNEVEN PATCHES, EVEN AFTER REPEATED REMINDERS TO MARK TO HAVE THEM CORRECTED, ELECTRICAL OUTLET HOLES CUT TOO LARGE, THE CONSTRUCTION AREA WAS NOT SEALED OFF CAUSING THE WHOLE HOUSE TO BECOME UNINHABITABLE. THE GROUT AROUND THE BATHROOM WINDOW WAS POORLY SEALED, EXPOSING GROUT TO WATER, FLOOR, GROUT STAINS WERE LEFT ON DOORFRAMES. AT THE TIME MARK WAS LET GO, THE WOODWORK WAS NOT FINISHED - HE PROMISED TO SUPPLY ENOUGH WOOD FOR US TO COMPLETE THE PROJECT AND DID NOT. MOST OF MARK'S WORK NEEDED TO BE REDONE. WE LEFT MARK SEVERAL NOTES AND DEADLINES MAKING HIM VERY AWARE THE WORK BY EARLY AUGUST. THESE DEADLINES WERE IGNORED.