Craftsmen Home Improvements Inc

Description of Work: Attic Insulation to R48

Description of Work: I contacted the company before purchasing the deal, and they said it would be refunded if it didn't apply. They gave the estimate, at which time I determined it didn't apply. So, the company honored their promise to me.

Description of Work: I was introduced to Craftsman through an Angie's List coupon for inspection of insulation and air leaks in the attic and resulting sealing services. The sales engineer who did the evaluation and estimated work and cost was very personalble, knowledgeable, and assessed the situation providing me with options. I chose to move ahead with the work -- which involved sealing air leaks, fixing and adding insulation on verticle walls in the attic, and adding 4 inches of insulation to top off what was already blown in to the attic. The work was done in a day and all was cleaned up well. The team was hard working and professional - and quiet. I could feel the difference after the job was complete. I was very pleased.

Description of Work: They came over to determine amount of insulation needed in crawl spaces of attic. They said additional insulation was unnecessary, and the attic was relatively well insulated already. They suggested getting a refund for the coupon.

Description of Work: Received an estimate from Jim at Craftsmen Home Improvements Inc for updating/refreshing the insulation in our attic. while we didn't end up going forward with the work, I was very impressed with the professionalism, courtesy and experience. I would certainly look to Craftsmen Home Improvements again for our future insulation needs.

Description of Work: Craftsman Home Improvements was very quick to schedule an evaluation appointment. The salesman was professional and courteous. However, he stated that the attic joists were both too small and too far apart in order to install insulation. I would need to pretty much redo the interior of the attic/roof before insulation could be properly installed. There was absolutely nothing wrong with the service provider... the problem lies in the fact that my house is 100 years old.

Description of Work: The vendor took a while to provide us with an estimate but that is the last bad thing I have to say about them. They provided a fair estimate. It turned out to be higher than we'd hoped but we did research to confirm the fairness of the estimate. So we chose not to have the work done and they told us how to get a refund.

Description of Work: A few weeks ago I purchased the Angie's list deal for $150 for $500 worth of insulation from craftsman home improvements. Once meeting with them I feel as though the deal you advertised was not accurate. I have to pay for the whole service which ends up being $1300 on top of what we have already paid. As advertised it seemed as though we get this $500 worth of insulation and installment not anything more. I am hoping to get a refund as I feel as though how this was advertised was not clear enough and I do not want to spend $1300 to insulate our attic when we can do so ourselves, we just were interested in the insulation.

Description of Work: This was an Angie's List Big Deal, to begin with. Someone came out and provided an estimate for attic insulation, which ended up far exceeding the Big Deal but we went ahead and had the work done. So far as I know, the work was done competently, they cleaned up after themselves well, and they communicated what they were doing. I don't have much ability to confirm what they did because it's all sealed up, and I've not attempted to get into the attic to check on the work. The work was done at the end of last winter (early April 2012?), so I don't know if the work has eliminated the ice dam problem we had, but so far, so good.

Description of Work: Inspect the attic and put in insulation. Prompt and professional. I enjoyed working with this company!

Description of Work: One of the best companies I've ever had the pleasure to do business with: professional, kept me informed, followed up and treated my home as if it were their own. Highest recomendations!

Description of Work: Tear off roof and replace shingles, vents add attic insulation, skylight, gutters.

Description of Work: New bathroom, kitchen windows.

Description of Work: They did some insulation.

Description of Work: I called three roofing companies to have a free estimate of my roofing projects, all of them are highly reviewed in Angelist. After considering the pricing, choices, and reviews of other customers, we decided to choose Craftsmen Home Improvement. Another factor the influenced our decision is Jim. He shows genuine concern to our needs and offer to do whatever he could to help us. The crews arrived on time and very professional. The whole project was done very nice. We also received follow up emails from Jim and office worker regarding the next step. Overall, they are very considerate. I will definitely invite them again for next home improvement project.

Description of Work: This is a wonderful company! We are so pleased with the whole experience starting with the sales person (Erik) and all the other folks (Jim, Tom, Kim etc., etc.). Just great fun people to work with, and by the way very clean! We are not disappointed or concerned about anything. They arrived on time, were well prepared and cleaned up daily and after the work was done. We would recommend them to anyone who is replacing windows and doors (sliding glass door). They also finished ahead of schedule. Good job everyone! Mark and Ingrid Nemzek

Description of Work: We had them out for a bid and just received it back. They have been very prompt and courteous throughout the process. Everything is good so far!

Description of Work: I join all of the other Angies List members who experience with Craftsmen set a standard of excellence for home repair work. From the first contact to Jim who arrived as schedules to provide the estinate to Matt and his crew who were on time , very professional and explained, in detail the work they were about to perform. Great job and we can detect the difference, not our imagination, in the interior of our home A= rating. Jerry&Audrey Cassidy

Description of Work: After experiencing ice dams, we traced the problem back to insufficient attic insulation. We contacted Craftsman, and they came in and did an estimate within a couple of days. We liked the price and especially yhe people, so we hired them. When they arrived to do the work, they were fully prepared and went about the business in a very professional but friendly way. They were extraordinarily neat and left the attic hatch area spotless. Wish we had done this sooner, because now the whole house feels warmer, and we've had to turn down the thermostat. Great job in every respect.

Description of Work: after a summer hail storm, i had craftsman out to look at the roof. craftsman replaces the roof in 2005 after a hail storm in that year. fortunately, this years storm damaged only a few ridge caps. while on the roof with the inspector, i pointed out an area of unusual wear. the inspector took a few pictures and told me he would talk to the owner because he felt the wear probably originated during the 2005 work. a few days later i got a call with a very reasonable est to fix the ridge cap and the offer to replace the worn singles at no charge. how many companies would volunteer that shingle wear was prob a result of their installation 6 years ago? craftsman is a class act. i highly recommend them!

Description of Work: window install

Description of Work: Replacement windows for 1931 house.

Description of Work: We own a small Cape Cod house with two stories and a finished basement. Craftsmen Home Improvements installed additional attic insulation for us up to the maximum (R-49) and replaced all the insulation in a crawl space used as a closet with thicker batting. They did an excellent job, and we have seen a 15% drop in our gas bill since then, with CenterPoint now rating us as most efficient compared with our neighbors. Within two days, we also noticed that the temperature remained more constant throughout the house instead of being really hot upstairs when the thermostat was set to make the downstairs comfortable. We had had bad ice dams earlier in the winter and noticed some improvement, though we should be able to see more evidence of this next winter. We had attended a Center for Energy and Environment workshop at our local park building and had a home inspection, including a blower test, in December. The inspection resulted in the recommendation to increase our attic insulation, which we were already planning to do. Because Craftsmen was not one of the three vendors approved by CEE, we didn't qualify for one of the CEE rebates; the contract price above did include a 10% senior discount, however, and we had purchased a $500 Groupon for $150 for the insulation work, which brought Craftsmen's price to $1,225. We were also able to get a CenterPoint rebate of $350, reducing the price further, and Dan Bydlon, Craftsmen's owner, and Joan in the office couldn't have been more helpful in providing the needed paperwork. Joan also sent us the manufacturer's certification for the insulation material so we can secure the tax deduction for 2011. An email to Craftsmen requesting an estimate was returned by Dan within 24 hours; the other three vendors I had contacted in December (all on the CEE list) never replied at all. Jim came out to inspect the attic and crawl space on January 6 and was extremely thorough, friendly, and helpful. He explained things to us very clearly. He used an infrared reader to look for cold spots, took photos for us of the attic using my camera, and let us get an infrared reading of our dogs, which was really fun. (They really do have cold noses!) The only downside was that on the day of the installation, the team was delayed a couple times and couldn't get to our house until the evening, when it was really dark. They came prepared with lighted helmets, however, which delighted a neighbor toddler watching the truck arrive from a house across the street. They were very efficient and cleaned up thoroughly. I had asked them to be especially careful in the hallway, as we had just redone the walls with new paper, and they were especially conscientious about this. We have since inspected the work in the crawl space, and it is impeccable. Every person with whom we interacted from Craftsmen was incredibly cordial and conscientious. Jim had told us that this was the company culture, and he wasn't kidding. Dan called us a few times before, during, and after the installation to see how things were going, and I always felt that he was fully informed of what his workers were doing and how. We wouldn't hesitate to use Craftsmen again given the opportunity.

Description of Work: Ice dam removal

Description of Work: This business spent time on the phone helping me sort out an insulation problem. And when they didn't have an answer contacted their own contacts for assist them. I plan on using them in the future.