Craftsmen Home Improvements Inc

FOR THE MOST PART, I WAS VERY WELL SATISFIED WITH THIS COMPANY. IF IT WERE POSSIBLE, I WOULD GIVE THEM AN "A-" OR "B+" OVERALL. THERE WERE A COUPLE OF MISTAKES ALONG THE WAY THAT NEEDED TO BE FIXED, BUT THE COMPANY TOOK CARE OF THEM WITHOUT ANY PROBLEM. THE DECK LOOKS FABULOUS; ERIC, THE SALESMAN, WAS GREAT; AND THE CREW THAT BUILT IT DID EVERYTHING WE ASKED, EVEN TO MAKING SUGGESTIONS FOR IMPROVEMENTS TO THE PLAN THAT HADN'T OCCURRED TO US. I WOULD DEFINITELY HIRE THEM AGAIN. MY ONLY REAL COMPLAINT IS THAT DAN DIDN'T KEEP ME INFORMED WHEN THERE WOULD BE DELAYS, E.G., WHEN THE CREW COULDN'T CONTINUE WORKING UNTIL THE CITY HAD COME TO INSPECT WHAT THEY HAD DONE SO FAR OR EXACTLY WHEN THE GLITCHES WOULD BE FIXED. BUT HE DID CHECK FREQUENTLY TO SEE IF I WAS SATISFIED AND READILY ADMITTED HE SHOULD HAVE KEPT ME MORE UP TO DATE ON WHAT WAS GOING ON.

THEY CLEANED UP AFTER THEMSELVES. THEY SUGGESTED THAT WE HAVE TWO LARGER WINDOWS IN THE FRONT RATHER THAN THREE SMALLER ONE, AND THE SAME IN THE REAR, WE ALSO HAD TWO WINDOWS INSTALLED IN THE GUEST ROOM, ONE IN THE BATHROOM AND TWO IN THE LAUNDRY ROOM. THE NEW WINDOWS MAKE IT MUCH WARMER.

REMOVED AND INSTALLED NEW HIGH QUALITY WINDOWS. SHOWED UP WHEN EXPECTED, LEFT WORK AREA CLEAN AND FOLLOWED UP WITH CUSTOMER SATISFACTION. I WOULD RECOMMEND USING THEM FOR WINDOW REPLACEMENT AND WOULD USE THEM AGAIN IN THE FUTURE FOR OTHER NEEDS.

I WAS PLEASED WITH THE FINAL RESULTS AND FELT THE CARPENTERS LISTENED TO ME AND TRIED TO IMPLEMENT ALL OF MY CONCERNS WHEN IT CAME TO PLACING THE NEW SUPPORT POSTS. I WAS MOST IMPRESSED WITH AND APPRECIATED HOW CLEAN THEY LEFT MY YARD AT THE END OF EACH DAY AND AT THE END OF THE PROJECT. IN SPITE OF A COUPLE OF UNEXPECTED GLITCHES, OVERALL, THE PROJECT WENT ALONG VERY SMOOTHLY AND WAS COMPLETED WITHIN TWO WEEKS.

CRAFTSMAN DID A GREAT JOB WITH MY NEW FRENCH DOORS AND THE CONSTRUCTION HAS COMPLETELY CHANGED THE FEEL OF MY DINING ROOM. THEY WORKED CLOSELY WITH ME IN THE PROCESS OF SELECTING A DOOR AND HARDWARE THAT WAS APPROPRIATE, AND THEN COMMUNICATED REGULARLY THROUGH THE CONSTRUCTION PROCESS. I THINK THE QUALITY OF THE CONSTRUCTION WAS REMARKABLE. THIS IS A FIRST RATE COMPANY.

I HAD A FANTASTIC EXPERIENCE WITH CRAFTSMAN AND WOULD HIRE THEM AGAIN TO DO FUTURE WORK ON MY HOUSE. IT WAS REALLY CLEAR TO ME FROM THE ONSET OF MY CONVERSATIONS WITH THEM TO THE FINAL INSPECTION, THAT THIS COMPANY IS SERVICE ORIENTED AND CUSTOMER FOCUSED. DAN RESPONDED TO MY QUESTIONS AND CONCERNS IMMEDIATELY AND REALLY WENT THE EXTRA MILE ON THE DETAILS. MY HOUSE LOOKS LIKE IT HAD A MAJOR FACE LIFT THANKS TO THEIR WORK! THERE ARE CERTAINLY MANY COMPANIES TO CHOOSE FROM WHEN DOING CONSTRUCTION WORK, BUT I'D GO BACK TO CRAFTSMAN BECAUSE I TRUST THEIR EXPERTISE, QUALITY AND PASSION FOR SATISFYING THEIR CUSTOMERS.

DAN, THE OWNER, WAS VERY RESPONSIVE TO ALL MY PHONE CALLS. THE WORKERS WERE VERY SKILLED AND VERY COURTEOUS. THEY DID A VERY GOOD JOB. THEY CLEANED UP VERY WELL. THEY WORKED QUICKLY AND FINISHED IN THE TIME EXPECTED. I WOULD RECOMMEND THEM TO ANYONE. I AM PLEASED WITH THE FINAL RESULT. I THINK THAT DAN TREATED ME WITH RESPECT AND I THINK HE IS HONEST.

I AM VERY HAPPY WITH THE COMPANY AND THEIR SERVICE. THE ESTIMATE WAS IN LINE WITH OTHERS BUT MORE IMPORTANTLY THEY WERE EASY TO DO BUSINESS WITH. THE OWNER, SALES REP AND WORKERS WERE PROFESSIONAL. WE ARE HAVING SOME SMALL FOLLOW UP THINGS DONE AND THEY TAKE CARE OF THE ''TOUCH UP'' ITEMS WITH PROMPTNESS. THEY ARE DOING WHATEVER IT TAKES TO MAKE SURE WE ARE 100% SATISFIED. I WOULD STRONGLY RECOMMEND THEM TO ANYONE.

THEY DID A GREAT JOB, THE NEW WINDOWS LOOK AND PERFORM GREAT. THERE WAS NO MESS AT ALL AND THEY TOOK THE TIME TO REPLACE SOME ROTTEN SILL BOARDS. I KNOW FOR A FACT THAT IT TOOK MORE TIME TO DO THIS AND OTHER COMPANIES WOULD HAVE JUST WRAPPED OVER THE ROTTEN WOOD.

NOT ONLY DID THEY DO A GREAT JOB REMOVING THE OLD DOOR AND PUTTING IN THE NEW DOOR. THEY ALSO POINTED OUT SOME AREAS OF ROT THAT NEEDED TO BE REPLACED DUE TO INFERIOR STRUCTURAL DESIGN. NEEDLESS TO SAY I WILL BE USING CRAFTSMAN TO HELP RECTIFY THIS PROBLEM. THEY ARE QUALITY, QUALITY, QUALITY. THEY TRULY CARE ABOUT YOU AND YOUR HOME.

CRAFTSMEN WAS A PLEASURE TO WORK WITH! THEY WERE VERY ACCOMMODATING FROM ESTIMATE TO COMPLETION. THEY LISTENED TO WHAT WE WANTED AND MADE THE APPROPRIATE RECOMMENDATIONS. WE HAD A NUMBER OF ESTIMATES AND WE WERE THRILLED WITH CRAFTSMEN PRICING AND SERVICE. DUANE DID MOST OF THE ACTUAL CARPENTRY AND ALTHOUGH WE NEVER MET HIM, HE DID A WONDERFUL JOB! HE CLEANED UP DAILY AND RESPECTED OUR HOME. DAN WAS OUR MAIN CONTACT AND THE COMMUNICATION WAS GREAT! HE RETURNED OUR PHONE CALLS RIGHT AWAY AND ANSWERED ALL OUR QUESTIONS THROUGHOUT THE PROCESS. THEY EVEN FACILITATED THE CARPET INSTALLATION THROUGH ANOTHER COMPANY DURING A VACATION WE HAD AND THEY HANDLED ALL THE INSPECTIONS THAT WERE REQUIRED. WE CAN RECOMMEND THEM WITH CONFIDENCE AND WILL DEFINITELY USE THEM AGAIN FOR A FUTURE PROJECT.

CRAFTSMEN WAS A PLEASURE TO WORK WITH! THEY WERE VERY ACCOMMODATING FROM ESTIMATE TO COMPLETION. THEY LISTENED TO WHAT WE WANTED AND MADE THE APPROPRIATE RECOMMENDATIONS. WE HAD A NUMBER OF ESTIMATES AND WE WERE THRILLED WITH CRAFTSMEN PRICING AND SERVICE. DUANE DID MOST OF THE ACTUAL CARPENTRY AND ALTHOUGH WE NEVER MET HIM, HE DID A WONDERFUL JOB! HE CLEANED UP DAILY AND RESPECTED OUR HOME. DAN WAS OUR MAIN CONTACT AND THE COMMUNICATION WAS GREAT! HE RETURNED OUR PHONE CALLS RIGHT AWAY AND ANSWERED ALL OUR QUESTIONS THROUGHOUT THE PROCESS. THEY EVEN FACILITATED THE CARPET INSTALLATION THROUGH ANOTHER COMPANY DURING A VACATION WE HAD AND THEY HANDLED ALL THE INSPECTIONS THAT WERE REQUIRED. WE CAN RECOMMEND THEM WITH CONFIDENCE AND WILL DEFINITELY USE THEM AGAIN FOR A FUTURE PROJECT.

CRAFTSMEN WAS A PLEASURE TO WORK WITH! THEY WERE VERY ACCOMMODATING FROM ESTIMATE TO COMPLETION. THEY LISTENED TO WHAT WE WANTED AND MADE THE APPROPRIATE RECOMMENDATIONS. WE HAD A NUMBER OF ESTIMATES AND WE WERE THRILLED WITH CRAFTSMEN PRICING AND SERVICE. DUANE DID MOST OF THE ACTUAL CARPENTRY AND ALTHOUGH WE NEVER MET HIM, HE DID A WONDERFUL JOB! HE CLEANED UP DAILY AND RESPECTED OUR HOME. DAN WAS OUR MAIN CONTACT AND THE COMMUNICATION WAS GREAT! HE RETURNED OUR PHONE CALLS RIGHT AWAY AND ANSWERED ALL OUR QUESTIONS THROUGHOUT THE PROCESS. THEY EVEN FACILITATED THE CARPET INSTALLATION THROUGH ANOTHER COMPANY DURING A VACATION WE HAD AND THEY HANDLED ALL THE INSPECTIONS THAT WERE REQUIRED. WE CAN RECOMMEND THEM WITH CONFIDENCE AND WILL DEFINITELY USE THEM AGAIN FOR A FUTURE PROJECT.

OTHER THAN SOME MISSED APPOINTMENTS BY THE CRAFTSMEN PROJECT MANAGER EARLY ON, THIS EXPERIENCE WAS OUTSTANDING. THE OWNER WAS MORE THAN ACCOMMODATING IN MAKING UP FOR THEIR ADMITTED MISTAKES ON THE APPOINTMENTS. COMMUNICATION FROM THE COMPANY WAS PROACTIVE, PROMPT, AND COURTEOUS. THE WORKERS WERE CONSISTENTLY ON TIME AND CLEANED UP THE SITE COMPLETELY. MOST IMPORTANT, THE WORKMANSHIP WAS EXCELLENT. I WOULDN'T HESITATE TO RECOMMEND CRAFTSMEN AND WILL USE THEM AGAIN IF THE OPPORTUNITY PRESENTS ITSELF.

I RECEIVED EXCELLENT PRICING, SERVICE AND QUALITY OF WORKMANSHIP, ESPECIALLY THE OUTSIDE WINDOW WRAPS! WORK WAS COMPLETED IN A TIMELY MANNER WITH LITTLE DISRUPTION TO MY HOME. I INTEND TO HAVE ADDITIONAL REMODELING TO MY HOME IN THE NEAR FUTURE AND THIS COMPANY HAS MY BUSINESS. I DON'T NEED TO LOOK ELSEWHERE.

THE OVERALL EXPERIENCE WAS EXCELLENT! I RECEIVED IMMEDIATE RESPONSE TO QUESTIONS, CONCERNS. THEY ARRIVED ON TIME AND ON THE DAYS THEY SAID THEY WOULD BE HERE. THEY COMPLETED THE JOB IN A TIMELY MANNER AND MOST IMPORTANTLY LEFT THE ENTIRE SITE CLEAN. THEY POINTED OUT POTENTIAL PROBLEMS AND FIXED THEM SO I WOULD HAVE NO FUTURE WORRIES. WHEN THE JOB WAS COMPLETED, I HAD A FRIEND, WHO IS A REMODELER, COME OVER. HE COMMENTED ON THE HIGH QUALITY OF THE JOB THAT WAS DONE. OVERALL IT WAS THE BEST EXPERIENCE THAT I HAVE HAD IN 35 YEARS IN DEALING WITH CONTRACTORS/REMODELERS. THEY EXCEEDED ALL MY EXPECTATIONS!

THEY WERE VERY RESPONSIVE AND ANSWERED ALL MY QUESTIONS, THEY WERE HONEST PEOPLE AND I WOULD USE THEM AGAIN. UPDATE: THEY CAME AND FIXED THE SHINGLES AS PROMISED.

VERY POLITE, VERY PROFESSIONAL, AND LISTEN TO A WOMAN RESPECTFULLY.

WE WERE VERY PLEASED WITH JOB CRAFTSMEN HOME IMPROVEMENTS DID ON OUR REPLACEMENT WINDOWS. STAN THE INSTALLER WAS PUNCTUAL, PROFESSIONAL AND NEAT. THEY TOOK CARE NOT TO MAKE A MESS OUT OF THE HOUSE. WE HAD ESTIMATES FROM 3 OTHER COMPANIES AND CRAFTSMEN NOT ONLY PROVIDED A GOOD PRICE, BUT A QUALITY PRODUCT AS WELL.

WONDERFUL JOB. THE WINDOWS WERE INSTALLED, OLD WINDOWS TAKEN AWAY, AND WE DIDN'T EVEN KNOW THE GUYS HAD BEEN HERE.

WE ARE EXTREMELY HAPPY WITH THE JOB CRAFTSMEN HOME IMPROVEMENTS DID. THE CREW WAS ON TIME, CLEANED UP EVERY NIGHT SO MY YARD WASN'T A MESS. THEY DISCOVERED SOME WATER DAMAGE NEXT TO THE CHIMNEY AND FIXED THAT AND MADE SURE IT WOULDN'T HAPPEN IN THE FUTURE. MY NEIGHBOR EVEN COMMENTED ON WHAT A GOOD JOB THEY WERE DOING. DAN AND ERIC, THE SALES PERSON, WERE ALWAYS AVAILABLE WHEN WE HAD QUESTIONS AND PROVIDED PROMPT ANSWERS TO OUR QUESTIONS. WE HAD FOUR ESTIMATES AND CRAFTSMEN NOT ONLY HAD THE BEST QUALITY PRODUCT, THEIR PRICES WERE VERY REASONABLE. WE HAD A BAD STORM ONE NIGHT LAST WINTER AND A COUPLE OF PIECES OF SIDING BLEW OFF. I CALLED DAN BYDLON AND WITHIN A COUPLE OF DAYS THE SIDING WAS REPLACED, NO QUESTIONS ASKED. THAT SHOWED US THAT CRAFTSMEN HOME IMPROVEMENTS STAND BY THEIR WORK.

OVERALL, CRAFTSMAN HOME IMPROVEMENTS DID AN OUTSTANDING JOB. THEY WERE REASONABLY PRICED, AND PERFORMED OUTSTANDING QUALITY WORK IN A VERY TIMELY FASHION. I AM USING THEM AGAIN ON MY NEW HOUSE TO REPLACE WINDOWS, A PATIO DOOR AND WRAP TRIM ON THE OUTSIDE OF THE HOUSE. THEY ARE OUTSTANDING!

CRAFTSMEN'S BID WAS THE HIGHEST OF THE THREE BIDS I RECEIVED.

I AM ABSOLUTELY IMPRESSED. THE SALES PROCESS WAS EASY AND COMFORTABLE, AND THE OWNER WAS SERIOUS ABOUT ENSURING THAT I WOULD BE HAPPY WITH THE END RESULT, PAID ATTENTION TO DETAILS, AND KEPT ME INFORMED. CRAFTSMEN WORKED AROUND ANOTHER CONSTRUCTION DATE I HAD, STARTED THE DAY AFTER --AND FINISHED AN ENTIRE 1-1/2 HOUSE IN 1-1/2 DAYS, TO BOTH MY AND MY NEIGHBORS AMAZEMENT (THEIR SIDING PROJECTS TOOK 4-6 WEEKS). MY NEIGHBOR TOLD ME SHE WAS IMPRESSED WITH HOW THE SIDERS WORKED TOGETHER AS A TEAM. WITH MY PROJECT, I HAD SOME DECISIONS REGARDING WHETHER TO TEAR OFF MY EXISTING SIDING OR PUT THE SIDING ON OVER THE EXISTING WOOD SIDING. UNLIKE THE OTHER VINYL SIDING BIDS I RECEIVED, CRAFTSMEN WAS WILLING TO GO EITHER DIRECTION, AND WORKED WITH ME ON DETERMINING WHICH WAS THE BETTER ROUTE. AS WITH ANY CONSTRUCTION PROJECT, THERE IS THE UNEXPECTED. I HAD ONE GLITCH WITH MY SHUTTERS, BUT WAS REALLY IMPRESSED AS TO HOW QUICKLY DAN RECTIFIED THE SITUATION. VERY SATISFIED CUSTOMER!

ERIC WAS TIMELY WITH HIS ESTIMATE AND FOLLOW UP, AND VERY PROFESSIONAL. JIM AND HIS CREW WERE HARD WORKING AND VERY TIMELY. THEY COMPLETED THE JOB IN LESS TIME THAN EXPECTED BY WORKING VERY LATE IN THE DAY. THE QUALITY IS OUTSTANDING.