I talked to him on the phone while he was in his office, he didn't come to the house. He went into the computer and found some virus' and cleaned everything up and it was been working good.
Description of Work: He cleaned up our computer and got it running.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Patricia E T.
10/2013
5.0
computer repair
 + -1 more
Very professional. Answered all my questions and got me up and running within 15 minutes. Knowledgable and thorough.
Description of Work: Worked with me to update and clean up my computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul W.
01/2012
5.0
computer repair
 + -1 more
They were able to find and remove a blank disc that was stuck between the chasis and the disk drive. They removed a well burried virus that was preventing information was being stored to hard drive. Found that computer virus software was making issue worse--so they replaced the version I was using. They did a back up, but I lost Microsoft Outlook Programs and LP Recorder. I had a lot of data on the computer and the only things I lost were Microsoft Programs (not the data) and LP Recorder (data and program). At home, I tried to back up the lost information but the virus had corrupted the data. Did I mention that they did all this work the week before Christmas? I have brought my computers to them for repair several times over the past few years and I have found that they always do a fantastic job. They are usually faster and better informed than other computer repair services in the area. I will definately go back to them.
Description of Work: Computer would not save anything to hard-drive. Could not download. Back-up did not work. Appeared that a disc was stuck in the disk drive: the chasis was sealed so I was unable to do any repairs myself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Paul W.
07/2010
5.0
computer repair
 + -1 more
I brought the computer in and the next day it was done. They had removed the spyware, reinstalled some software that was improperly installed. Now the computer works like a charm. I have used their services before and I have been very impressed with their professionalism.
Description of Work: I had just purchased a Dell Studio computer. Some of the software was not installed correctly. In addition, the computer was infected with spyware even though it had spyware protection and virus protection.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair
FAQ
COMPUTERS BY JFC is currently rated 5 overall out of 5.
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
COMPUTERS BY JFC accepts the following forms of payment: MasterCard,Visa
Yes, COMPUTERS BY JFC offers free project estimates.
No, COMPUTERS BY JFC does not offer eco-friendly accreditations.
No, COMPUTERS BY JFC does not offer a senior discount.
No, COMPUTERS BY JFC does not offer emergency services.
Yes, COMPUTERS BY JFC offers warranties.
COMPUTERS BY JFC offers the following services: Computer Repair & Services