COIT Cleaning & Restoration of Minneapolis

ARRIVED WHEN HE SAID HE WOULD. WAS VERY FRIENDLY AND PROFESSIONAL. WORKED QUICKLY AND EFFICIENTLY.

DID NOT CALL TO LET ME KNOW WHEN THEY'D BE THERE, BUT I THINK THAT WAS FROM CONFUSION WITH THE CARPET CLEANERS COMING THE SAME DAY. MAIN NUMBER WAS VERY HELPFUL WHEN I CALLED TO CHECK ON THEIR ARRIVAL. DID THE WORK VERY QUICKLY AND WERE FRIENDLY AND PROFESSIONAL.

I LOVE COIT. THEY ARE VERY POLITE AND DO A GREAT JOB OF GETTING THE CARPET CLEAN. THEY ALSO ARE VERY FLEXIBLE AND ARE WILLING TO FIT ME INTO THEIR SCHEDULE DURING THE BUSY TIMES IF I CALL AT THE LAST MINUTE.

GREAT REP CAME OUT AND BID THE WORK - PRICE WAS RIGHT AND THEY DID A GREAT JOB.

I SCHEDULED MY APPOINTMENT WITH THE ONLINE SERVICE. THE LOCAL FRANCHISE NEVER RECEIVED MY APPOINTMENT. I ASKED FOR A DISCOUNT AND WAS GIVEN A 5% DISCOUNT FOR THEIR ERROR. IN ADDITION, ONLY SOME OF THE STAINS IN THE CARPET WERE REMOVED.

I APPRECIATED THAT THE CLEANING TECH DID NOT CHARGE US, HOWEVER I WISH THE SALES GUY WOULD HAVE IDENTIFIED A PROBLEM IN THE BEGINNING SO WE WOULD NOT HAVE HAD TO GO THROUGH THE TROUBLE. I AM ALSO NOT SURE WHAT TO THINK NOW THAT THE COUCH HAS BEEN CLEANED (IN AN AREA) BY THE FURNITURE COMPANY.

I'VE BEEN VERY HAPPY WITH THEM OVERALL. THE JOB CAN VARY SOMEWHAT DEPENDING ON WHO DOES THE CLEANING. I WILL CONTINUE TO USE THEM.

THE CLEANER WAS POLITE, AND KNOWLEDGEABLE, AND VERY PROFESSIONAL. HE KNEW WHAT TYPE OF CLEANING TO USE ON THE 2 SETS OF CHAIRS, AND HE TOLD ME, BEFORE I AGREED, WHICH STAINS WOULD BE REMOVED AND WHICH COULD NOT. I KNEW THE CARPETING WOULD TURN OUT GREAT WITH COIT, AND I'M REALLY PLEASED WITH THE UPHOLSTERY CLEANING.

THEY DID AN EXCELLENT JOB CLEANING THE CARPETS. I JUST HAD GONE THROUGH PUPPY POTTY TRAINING AND ALL STAINS WERE REMOVED. THEY ALSO CLEANED MY AIR DUCTS AND DID A GREAT JOB. MY ONLY COMMENT ABOUT THAT IS THAT I WOULD HAVE APPRECIATED THEM THROWING SOME PLASTIC OR SOMETHING OVER THE CHAIR THAT WAS NEXT TO THE VENT ON THE WALL. I ALSO ASKED TO HAVE MY DRYER VENT CLEANED BUT THERE WAS A PROBLEM CLEANING IT AND THEY ADVISED ME WHAT TO DO AND DID NOT CHARGE ME FOR IT. OVERALL - EXCELLENT SERVICE!

WE REALLY APPRECIATED THEIR HONESTY. I THINK THIS TYPE OF SERVICE COULD EASILY BE PERFORMED AND THE OWNER WOULD NEVER KNOW HOW CLEAN OR DIRTY THE DUCTS WERE. THANKS AGAIN!

THEY SAID THEY WOULD SEND A GUY OUT TO DO AN ESTIMATE AND WHEN HE GOT HERE, HE SAID HE HAD NO IDEA HOW MUCH IT WOULD COST FOR THE WEIGHTS, BUT IT WAS $123 TO CLEAN THEM, AND HE COULD TAKE THEM AND CALL US WITH AN ESTIMATE. I TOLD HIM I WANTED TO KNOW HOW MUCH BEFORE I GAVE THEM TO HIM. HE CALLED ME BACK AND SAID IT WOULD BE $75 TO SEW IN THE WEIGHTS, AND I TOLD HIM THAT WAS FINE AND TO COME GET THEM. THEY CAME AND GOT THEM, AND WHEN THEY BROUGHT THEM BACK A WEEK TO TEN DAYS LATER, THE WEIGHTS WEREN'T SEWN IN. I TOLD THEM THAT'S PRIMARILY WHAT I WANTED, AND HE SAID THEY DON'T DO THAT. I INSISTED THEY TOLD ME THEY DID AND TO TAKE THEM BACK, AND HE DID TAKE THEM BACK. THEY DID THE WORK, HE DELIVERED THEM AND BROUGHT THE WRONG VALANCE. A DAY LATER I GOT THE RIGHT VALANCE. THEY WERE HERE 5 TIMES, AND I HAD TO BE HERE EACH TIME, 4 HOURS AT A TIME BECAUSE THEY ONLY GIVE YOU A "WINDOW" OF TIME THEY'LL BE HERE.

THEY WERE VERY POLITE AND EXTREMELY INFORMATIVE. THEY EXPLAINED EXACTLY WHAT THE PROCESS WOULD ENTAIL AND HOW IT COMPARED TO OTHER SERVICES. THEY WERE VERY THOROUGH IN PERFORMING THE JOB.

THEY STAND BEHIND THEIR WORK. I WAS DISSATISFIED WITH THE CARPET CLEANING AND THEY SENT SOMEONE ELSE OUT TO RE-DO THE WORK. THE MAN WHO DID THE DRAPERIES DID A GREAT JOB EVEN TAKING GREAT CARE IN RE-HANGING THE DRAPES WITH THE PLEATS HANGING PERFECTLY.

I USED THEIR WEBSITE TO SET UP THE ESTIMATE AND SERVICE APPOINTMENT. COIT CAME OUT THE DAY OF THE SERVICE AND PROVIDED A WRITTEN ESTIMATE BASED ON THE WORK I REQUESTED. HE WAS ON TIME AND FRIENDLY, AND GAVE AN HONEST ASSESSMENT OF THE SITUATION (RECOMMENDING THAT EXTENSIVE PET ODORS MAY NEED TO BE DEALT WITH BY REPLACING SOME CARPET RATHER THAN SIMPLY CLEANING IT). I WOULD DEFINITELY HAVE THEM BACK IN MY HOME AGAIN.

REASONABLY PRICED, MUCH LOWER THAN ANY OTHER COMPANY. SALESMAN FRIENDLY. TECHNICIAN ON TIME, BUT FORGOT TO CALL IN AM TO LET ME KNOW WHEN COMING, HE ALSO WALKED OVER CARPET WITH DIRTY BOOTS ON. COIT CAME BACK FREE A SECOND TIME TO DO TOUCH UP'S ON SPOTS.

I DON'T REMEMBER EXACTLY WHAT I DID PAY, BUT I REMEMBER THAT THEY WERE A LITTLE EXPENSIVE. THEY ALSO GIVE A REAL BIG PUSH ON THE 3M SCOTCH GUARD, HEAVY ON SELLING.

THEY DID A MIRACLE JOB ON THE CARPET. THEY MOVED ALL THE FURNITURE AND THEY DID A REAL GOOD JOB.

DID A POOR JOB OF CARPET CLEANING AND PICKED UP AN AREA RUG FOR CLEANING, WHEN THEY CAME TO REDO THE CARPET, THEY FORGOT THE AREA RUG. WHEN THEY DID RETURN THE AREA RUG, IT HAD NOT BEEN CLEANED AS THEY PROMISED, AND IT HAD BEEN DAMAGED. DID EVENTFULLY REFUND MY COST..

DONT RECOMMEND TO FOLKS IN HIGH RISES.

PICKED IT UP, AND WHEN THEY BROUGHT IT BACK, IT LOOKED LIKE IT HAD NOT BEEN CLEANED.

FEBRUARY IS THEIR SLOW TIME, WE WERE ABLE TO SCHEDULE CLEANING FOR THE DAY AFTER THE ESTIMATOR CAME OUT.

I COULD NOT FIND ANYONE TO CLEAN HONEYCOMB BLINDS. (NO DRY CLEANERS WILL DO IT ANYMORE . . . AND I PROBABLY CALLED 10 OF THEM.) COIT IS ABOUT IT WHEN IT COMES TO HONEYCOMB BLIND CLEANING THAT I COULD FIND. THE REP CAME TO MY HOUSE ON A SATURDAY MORNING AT 8:00 A.M., TALKED TO ME ABOUT WHAT THEY WOULD DO AND PROVIDED AN ESTIMATE. HE WAS VERY PROFESSIONAL AND HELPFUL, AND MY BLINDS WERE DELIVERED BACK TO ME (WE REMOVED THEM TO HAVE THEM CLEANED) ON THE EXACT DAY PROMISED. I ALSO TOOK ADVANTAGE OF A 20% OFF BLIND CLEANING SALE. I WAS VERY HAPPY WITH THEIR SERVICE.

PREPAID FOR DRAPES AND THEY NEVER GOT THE MATERIALS BACK ON TIME. DRAPES WERE DESTROYED THEY SAID, BUT ALL THAT WAS WRONG WAS THAT SOME OF THE SEAMS HAD COME LOOSE. TRIED TO SELL ME NEW DRAPES AND I SAID NO. AFTER THREE WEEKS I FINALLY GOT MY DRAPES.

VERY PROFESSIONAL AND COURTEOUS SERVICE.

SHE HAD A 35% DISCOUNT. THEY DID A GREAT JOB, BUT HAD SHE NOT BEEN THERE, THEY WOULD HAVE LEFT WATER SITTING ON HER HARDWOOD FLOOR AND CLEANED HER ORIENTAL RUGS, WHICH WERE NOT IN THE JOB DESCRIPTION.