CITYWIDE HOME IMPROVEMENT

Bill and Don were very professional and personable. They quoted us a fair price for the work and agreed to figure out a way to fit four odd sized windows with stationary storms. The work was done on time and looks great. We hardly knew the workers were here! The only problem was with the four stationary storm windows. They very quickly agreed to replace them with the type of window I wanted. We would recommend them to anyone needing storm windows or doors. We would hire them again.

BILL AND DAN WERE A DELIGHT TO WORK WITH. THEY WERE VERY THEY ARE EASY TO CONTACT AND NEVER COMPLAINED ABOUT THE FACT THAT THEY HAD TO COME OUT TO THE HOUSE THREE TIMES TO GET THE ORDER SQUARED AWAY. THE MULTIPLE VISITS WERE A RESULT OF US ADDING TO THE ORDER. THE CREW CALLED AHEAD WHEN THEY CAME TO MEASURE AND WHEN THEY CAME TO INSTALL. THEY WERE POLITE, WORKED EFFICIENTLY AND DID A GREAT, CAREFUL JOB. THEY EVEN ADDED A FEW PIECES OF TRIM THAT WERE NOT ON THE ORDER, JUST SO IT WOULD LOOK BETTER. EVERYTHING CAME OUT EVEN BETTER THAN WE'D HOPED.

BILL ROSE AND DON RUDIN GAVE THE MOST THOUGHTFUL AND COMPLETE PROPOSAL OF THE THREE THAT I GOT. THEY WERE VERY EASY TO CONTACT, PLEASANT TO WORK WITH AND THEIR PRICE WAS REASONABLE. THEIR CREWS DID A GREAT JOB AND CLEANED UP WELL AFTERWARDS. THE HOUSE LOOKS GREAT.

WE ARE VERY HAPPY WITH OUR NEW WINDOWS AND ONLY WISH WE HAD REPLACED THEM SOONER!

THE PERSON WHO WAS TO COME OUT DIDN'T SHOW UP AT ALL. WE WAITED ALL DAY. WE CALLED HIS BOSS AND HE SAID HE WENT UP NORTH AND FORGOT TO CALL. WE MADE AN APPOINTMENT FOR TUESDAY AT 2:00 AND HE DIDN'T SHOW. HE CALLED AND SAID HE WOULD BE THERE IN 2 HOURS AND WAS NOT. WE HAD TO LEAVE AND HE LEFT A VOICEMAIL SAYING HE WAS IN THE DRIVEWAY AT 6:30.

TOOK A YEAR TO GET A NEW LATCH FOR THE DOOR AFTER REPEATED CALLS AND PRESSURE, AND THERE ARE SOME ISSUES CONCERNING THE WINDOWS THAT HAVENT BEEN RESOLVED YET

ASK FOR PAUL OCKEN FOR PROMPT COURTEOUS SERVICE AND A FREE ESTIMATE.

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THE WINDOW INSTALLATION WENT FINE BUT THE SCREEN DOOR INSTALLATION WAS DONE POORLY. I HAD TO HAVE THEM BACK 3 TIMES TO FIX THE SCREEN DOOR INSTALLATION JOB.

VINYL WRAP GUYS DID NOT CLEAN UP AT ALL AS PROMISED; THEY CUT DOWN OUR ROSE BUSH AND LEFT EQUIPMENT ALL OVER THE LAWN FOR ALMOST A WEEK WITHOUT WARNING US OR LETTING US KNOW HOW LONG.

WE WERE FRUSTRATED BECAUSE OF OUR SECOND JOB, THE WINDOWS. THEY WERE DONE LATER THAN THE COMPANY HAD ESTIMATED.

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VERY GOOD WORK. TOOK A WHILE TO GET SOME INFORMATION I WAS REQUESTING.

WE LIKED THEM. THE FIRST TIME THEY SHOWED UP WITHOUT A BUILDING PERMIT, SO WE HAD TO POSTPONE IT FOR A WHILE. IT WORKED OUT WELL AND WE ARE VERY HAPPY WITH THE WORK.

THE WINDOWS AND THE INSTALLATION PEOPLE WERE GREAT. MY PROBLEM IS THAT THE WINDOWS WERE PROMISED IN 6 WEEKS. AFTER 8 I CALLED AND WAS INFORMED THE ORDER WAS LOST. I CALLED 2 WEEKS LATER AND AFTER A RUN AROUND WAS TOLD THE INSTALLER WOULD CALL IN THE NEXT FEW DAYS. TWO DAYS LATER I AWOKE TO FIND THE WINDOWS BEING INSTALLED ON THE HOUSE. I WOULD HAVE LIKED TO HAVE BEEN INFORMED WHEN THE INSTALLERS WERE COMING AND WHEN THEY CAME TO MEASURE THE WINDOWS.

GREAT SERVICE, VERY FRIENDLY, REASONABLE PRICES. I WOULD USE THEM AGAIN.

THEY DID NOT DISTURB THE TENANTS, THEY WORKED QUICKLY, AND THEIR DISPOSAL TEAM GOT RID OF ALL WASTE MATERIALS VERY QUICKLY. THE CARE TAKER WAS ALSO VERY VERY PLEASED WITH THE WORK! HIGHLY RECOMENDS TO OTHERS. THEY ALSO BEAT OTHER PRICES!

VERY COURTEOUS, VERY PROFESSIONAL. WOULD DEFINITELY USE THEIR SERVICES AGAIN. USED ON RENTAL PROPERTIES, AND WOULD USE ON OWN HOME AS WELL!

THESE GUYS WERE GREAT. VERY HELPFUL, PROFESSIONAL AND EAGER TO WORK WITHIN OUR PRICE RANGE.

COMPANY REPRESENTATIVE DID AN ESTIMATE FOR ROOFING JOB. THERE WERE ALREADY 2 LAYERS OF SHINGLES ON THE HOUSE AND THEY RECOMMENDED THAT WE ADD A THIRD. WHEN I TOLD THE COMPANY REPRESENTATIVE THAT I THOUGHT THAT MIGHT BE A CODE VIOLATION, HE TOOK THE CONTRACT FROM MY HAND AND RIPPED IT UP.

I KEEP FINDING SCRATCHES AND SQUEAKS

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