Central Roofing Co

I called first thing in the morning and they were at my house within 90 minutes. It did not take long for the guys to find the damaged section. It did take a while to repair the roof, but everything was completed within 3 hours. I very much appreciated Corey's explanation of what was happening. He took pictures of the roof so that we had a visual to accompany the diagnosis and repair suggestions.

Did not respond

I found lack of integrity and honesty in the staff quite disgusting! Punctuality - Their lead/manager Corey mentioned that they would get me a new deck door in 3 weeks, after which new door could be installed. 3 weeks past, no response. Then after multiple calls he tells me that door is delayed by another 3 weeks.. Again 2 more weeks gone and still no updates, so they say (after I tell them that I will go with another contractor), that they will buy me a door from Menards! Professionalism - Their manager Corey who was my main contact is by no means professional!

I bought a townhouse in May and the inspector noticed some dry rot in one of the kitchen windows. The seller and I split the cost of an Andersen Renewal replacement. During the installation process, the workers noticed moisture and rot in one of the corners. Central Roofing was referred to me by the Management Assn. as having previously done work in the development. Central returned my call, described the process and fee structure and arranged a repair date. The workmen were actually early and worked most of the day. They were very pleasant and thorough in investigating the problem. Part of the soffit was removed to gain access to the rotted area. It was cleaned it out and the leak was sealed. They also installed a metal drip cap over the kitchen window to prevent future problems. The new soffit section was primed and painted along with other areas of repair. The site was cleaned up upon the completion of the work. Along with the bill, Central submitted numerous before and after photos of the work area. While it has not rained since this work was done, I have no reason to expect any future problems. If I do, I'm confident Central will do what is necessary to fix the problem.

Matt came out, climbed up onto our roof and then told us that there was in fact no flashing, but that the roof had nevertheless been properly sealed between it and the wood siding. That said, he wanted to be sure that he didn't give us bad info, and had the company owner come out and take a look. A few days later, the owner got up on the roof and agreed with Matt's view. They told me that they were willing to put up flashing but that there was absolutely not reason to do it, and that it wouldn't not improve the ceiling performance or protect the wood siding any better than what the previous installers had done. I was extremely impressed with their honesty - I hadn't asked them to assess the roof, I'd simply asked them to install flashing. They went out of their way to tell me there was no reason to do so, costing them business. I'd use them again if I ever had roofing needs.