Brothers Electric Co

It was well and quickly done by Jeff and Jordan.

They were fantastic. After not being able to reach an electrician we've used in the past, I called Brothers Electric which is located close to me. They were at my home within hours, found the problem quickly and repaired it, and when I pointed out the fact that we needed a new outlet for our garage door opener and was wondering what it would cost, they were able to do it within the same hour of the repair...so we got if for very little added cost (other than the supplies)! We are thrilled with their service, professionalism, and quick response time and would definitely call them again.

I was able to set up the estimating appointment easily by phone, and Kevin arrived on time. He listened carefully to what I had in mind, asked some good questions, and made some suggestions about how the work might best be accomplished. I felt very comfortable talking with him about the project and appreciated that he took time to listen to my ideas and to explain his thoughts on the project. A detailed estimate arrived by e-mail in less than 24 hours. All the proposals I received for this project were similar in estimated cost. I ended up selecting a different company to do this work, but it was a very tough call and I fully imagine that had I selected Brothers Electric for the work, they would have done a fine job and I would have been happy with the result.

Kevin was very helpful from the beginning. Gave me an honest price and was on time for the estimates, follwed up with me and took care of all of my concerns. The guys installed all of the lights exactly where we wanted them and made us a part of the whole process, asking us for our input and communicated very well with us throughout the whole process. They were on time, and clean. I didn't realize that the sheetrockers would need the lights down to do their job, so Kevin offered to come back out free of charge (saving us hundreds)and take the lights down and put them back up for us. Very satisfied with our experience.

I don't know if their prices were high or not - but I had to spend more than I had expected to in order to bring the electrical wiring up to code.

The problem has been solved. They were the most professional and nicest people.

I was shopping around for providers who could get out to my house to fix my circuit sooner rather than later (not very helpful having a fridge without power). Brothers hours are not the best for whatever reason, but if you reach them when they are on staff (which I did), they seem very reliable, fast and responsive. I called around 3/3:30 (near the end of their business day), and they sent someone over right away. Brothers fixed my circuit when I told them if they did it today I would pay them to do it. On top of it, the matched the price I wanted (100.00), which would have been the price of another company who couldn't come until much later. They adjusted the price down from 150.00, and all-around got the problem fixed fast (within 1 hour of call). Not sure if I got lucky because it was the end of the day and someone was in my area, but my experience with them was definitely a good one. Would recommend.

See comments above about Brothers' failure to return calls.

The tech showed up when he said he would and completed the job quickly. $100 labor

The guys were very professional and very good at what they do. They explained everything they were going to do (again) and they asked a lot of questions while on site. They did an excellent job and I would hire them again. We called 5 of the top electrical companies on Angie's list and this was the best one for the job. They did what other companies either didn't want to do, or didn't know how to do. I'm so happy we were able to have someone come out and do this for us.

I am 100% satisfied with my experience with Brothers' Electric. They couldn't have been any more pleasant, professional, punctual and efficient. Very ethical and honest in the way they treat the customer. The whole job got done in about one hour. Problems solved! I will recommend them to everyone.

I completely regret hiring them because it cost $85 to cap the light even with the Angie's List coupon which is just asinine and I feel completely scammed. I for sure could've done this work myself for free. Plus, they didn't remove their shoes or put on slip-on boot covers before tromping all over my new carpet. Not to mention one of them didn't bother to put a comb through his hair and literally looked like he just woke up. My recommendation is to choose someone else or absolutely insist on getting a quote before allowing them to start on even the smallest of I jobs and insist on them removing their dirty boots (something that should not be needed, but I suppose if you don't comb your hair you probably don't care about someone else's new carpet. I have serious regrets about using Brothers and I'm irritated for being completely taken advantage of. Don't waste your money!

Brothers Electric was professional and responsive. Based on the extensive amount of work we needed during a kitchen remodel project, Brother's was able to accurately give us a very fair estimate. We decided to work with them because they were knowledgeable as well as fair in their pricing. Our home was not wired for current electrical code and Brothers brought our house up to code by installing a new panel, new outlets, and new switches throughout our home, although work was primarily done in the kitchen. Since this was an extensive job, we expected mess and extra holes in the wall--Brothers was careful and precise--we didn't have more holes than we expected. The electricians were polite and personable. They asked questions to make sure everything was being completed the way we intended. They were also knowledgeable about how and where to install the recessed lights, pendant lights, dimmer, and under cabinet lights we purchased through them. We are very happy with our beautiful kitchen, its awesome lighting, and we are also ecstatic that we can now run more than one appliance without blowing the breaker! Thank you Brothers!

They weren't able to detect what the problem was with any certainty, and when I decided we should try replacing the circuit breaker (their recommendation) they didn't have one available and they tried to get one but they couldn't get one from any nearby store. They seemed very nice, professional and knowledgeable but charged me $190.00! They had received a full explanation of the problem ahead of time, so they could have done most of their diagnosis from that history and from questioning me. Instead I was charged for 1+ hours of service and left without much more info than I had prior to their coming. I still don't know if it's my motor triggering the circuit breaker or the circuit breaker itself. They should have known before they came that the circuit breaker may need to be replaced and they should have asked for info on it and they should have looked up where they could get one ahead of time. Now if I replace the circuit breaker I'm going to have to pay for another service visit. They should be aware of trying to give the customer some value for the money they charge.

The electrician quickly took down both fixtures and got one installed. The 2nd one didn't fit, so he had to take down the installed one to also switch the ceiling mounts (which even I thought would be the same, since the fixtures were made by the same company). Even after doing that, he still had trouble with the 2nd one, because its screw holes wouldn't line up correctly. (Not sure why, since it had just come down and hadn't been dropped or anything.) He finally got it installed. Then he installed a new hard-wired smoke alarm. Total time: 2-1/4 hours. But it seems like close to half of that was trying to get the 2nd fixture in. The estimate had been 2 hours, so this wasn't much beyond what I was expecting. In fact, with my Anglie's List coupon, it was a bit cheaper than estimated. Other notes: A few weeks earlier, I had made a 1 pm appointment. I called the company at 8:10 am to verify that. At 8:50, the electrician called asking if he could come over in 30 minutes, because his schedule was free. That didn't work for me, so he said he'd see me at 1. Instead, he called at 1 to say he was just leaving another appt, which made him arrive here 30 minutes late. I appreciate that the business tries to accommodate people and keep their workers busy, so I'm willing to accept that type of minor delay. (It's why I always keep potential delays in mind whenever I schedule contractors.) I was pleased to see he brought his tools, including his ladder, with him (instead of wasting time arriving at the door without them and going back to truck--which has happened with other companies). Overall, I'm pleased with the service, and I'll use Brothers Electric again if I need more electrical work.

Zach and Jordan arrived on time and walked through everything to ensure they understood what I wanted. They got to work right away, asked questions along the way if they needed to, and were very polite. At one point they had to leave for lunch and to get some additional parts and they let me know where they were going and that they'd be back in a certain amount of time, which they were. Considering all of the work that had to be done, I thought they were very speedy. Once they were done, Zach walked me through all of their work and let me check it out to make sure everything was in order. I was very happy with their service and pricing and will hire Brothers for additional work in the future.

Great service. Professional and efficient. I would comfortable recommending Brother's Electric and I would definitely use them again. Thank Brother's Electric. Keep up the good work. It's great when a company is experienced, professional, and timely.

This is my first time using Angie's List. They were prompt, friendly, efficient, and professional. I was unusually lucky to get next-day service because they had a cancellation. I was a little nervous to get the bill at the end because I had no idea what to expect but it was very good. They collected all the debris after the job and took it with them. They also offered to sweep up the sand/dust from the drilling, but I said it wasn't necessary. They did great work fast. I would definitely use them again.

They went with me to pick out the fixture. It went well. I am very pleased.

They were fantastic, from providing a free estimate all the way through completing the project. Not only was their estimate much lower than those of others, they were prompt, pleasant, and patiently answered all the questions I threw at them. They were clearly very knowledgable and I will use them again for any electrical work.

Just provided a quote to do the work. No work was done. I changed my mind as a result of not being able to afford the remodel at this time.

It went well, they were done in less that 20 minutes.

These guys were really great. They arrived on time, and finished so quickly -- I was amazed [not been my usual experience with electricians]. They found and fixed several problems in our electrical system, and we have had no problems with the outlets and areas which they looked at or repaired. It cost about half of what I was expecting because they were so competent.

The electricians arrived on time to replace the mast that was bent due to storm damage. When they evaluated it, I was told that they would have to replace the box and tubing in order to comply with code. I understood that and appreciated them being honest. It was also determined I had to have the ground wire re-done in order to be at code as well. The did the job and it looks good, but my issues were this: 1) I was quoted a price and when it came time to pay, the actual was much higher. I know it had to get done, but I would have appreciated a heads up and explanation as to why we were not going to hit that target. 2) They were fairly sloppy - plantings were trampled and none of the work sites were cleaned up. there was debris around my electical box (and on the washer underneath). I have also found cut pieces of copper wire all over the backyard. Not only a hassle if I were to step on it but also dangerous when I mow. 3) The new ground wire that was put in is exposed outside. I don't know if that is an issue or not, but the fact that there is an exposed copper wire in the flower bed in back of the house is disconcerning. Overall, I am very disappointed with the experience especially since they appeared to be so highly rated on Angies List. I understand that they are very busy because of the storm damage, but that should cause a compromise in their professional behavior.

It went good. They did a lot of work down there. When he was making the estimate, I told him the doorbell needed to be fixed. After they got done with the basement, they didn't seem to want to do the doorbell. I had to call the man who gave the estimate to get them to come out and do that, but they did.