Brothers Electric Co

THEY WERE IN 15 MIN DESPITE WEATHER CONDITION . HE WAS VERY DETAILED AND EXCELLENT. WE WILL CALL THEM AGAIN IN THE SPRING.

I CONSIDERED THIS TO BE AN EMERGENCY CALL AND THEY DID EVERYTHING THEY COULD TO ACCOMMODATE ME ON A WINTER DAY WHEN DRIVING WAS DIFFICULT. THE ELECTRICIAN ARRIVED WITHIN 1 1/2 HOURS OF MY CALL AND WAS EFFICIENT, POLITE AND COURTEOUS. I WAS PLEASED WITH THEIR RESPONSIVENESS TO ME AS A FIRST TIME CUSTOMER, AND AMY WAS VERY PLEASANT AND UNDERSTANDING IN REGARDS TO MY URGENCY. I THOUGHT THE BILL WAS QUITE REASONABLE, EVEN WITHOUT THE ANGIE'S LIST COUPON. I WILL DEFINITELY USE THESE PEOPLE AGAIN.

IT TOOK TWO VISITS TOO FINISH THE WORK. THE SECOND VISIT MADE WAS A MONTH LATER AND UNEXPECTED, THEY DID NOT CALL TO SCHEDULE AND DID NOT INDICATE WHY IT TOOK SO LONG. THE ELECTRICIANS THAT CAME OUT WERE POLITE AND DID GOOD WORK, BUT A PHONE CALL EXPLAINING THE SITUATION WOULD HAVE BEEN NICE. IT SEEMED THAT THE MAIN OFFICE, WHICH DID THE SCHEDULING, DID NOT REALLY COMMUNICATE WITH THE ELECTRICIANS.

I FOUND THEM VIA THE LIST, THEIR LOCATION RELATIVE TO MY HOME AND THE FACT THEY HAD A COUPON. I'M GLAD THEY WERE SO RESPONSIVE AND PROFESSIONAL.

OUTSTANDING!!! THEY QUOTED US A PRICE BEFORE THEY CAME AND CHARGED US LESS THAN WE EXPECTED. THEY WERE WILLING TO TAKE ON A LITTLE JOB. THE WORK WAS DONE BY TWO MEN IN ONE DAY AND THEY LEFT EVERYTHING CLEAN AND WERE VERY POLITE AND HELPFUL WORKMEN.

VERY PROMPT, COURTEOUS AND PROFESSIONAL.

DAVE AND AL WERE SO PLEASANT TO WORK WITH. THEY COMPLETED THE WORK QUICKLY AND EFFICIENTLY. WE WILL DEFINITELY HIRE THEM AGAIN. THEY GLADLY HONORED OUR ANGIE'S LIST COUPON, TOO!

FANTASTIC. THEY WERE ABLE TO COME OUT WITH SHORT NOTICE AND RESOLVE THREE ELECTRICAL ISSUES IN 20 MINUTES. WOW!

VERY PROFESSIONAL. QUICKLY IDENTIFIED & CORRECTED THE PROBLEM.

THEY RETURNED MY CALL PROMPTLY, SHOWED UP EXACTLY ON TIME, WENT OUT OF THE WAY TO ENSURE THAT THE STOVE DIDN'T GET TOO FAR AWAY FROM THE WALL BECAUSE OF AN EXTERNAL PLUG, AND EVEN RAN THE NEW WIRING ABOVE THE CEILING OF THE BASEMENT INSTEAD OF ALONG THE SURFACE AS OTHERS HAD DONE. GOOD FOLKS.

THEY WERE VERY PROFESSIONAL AND HELPFUL.

I WAS PLEASED OVERALL, BUT HAD THE FEELING THAT THE GUYS WHO CAME TO DO THE WORK WANTED TO GET THE JOB DONE WITH AS QUICKLY AS POSSIBLE. THEY LEFT THE GARAGE DOOR OPENER BUTTON HANGING. CLEAN UP WAS ONLY OK. I THINK TOP QUALITY WORK WOULD HAVE INCLUDED PUTTING IN CONDUIT UNDERGROUND IN CASE ADDITIONAL WIRES TO THE GARAGE ARE EVER NEEDED. (I LEARNED THIS LATER, OTHERWISE I WOULD HAVE REQUESTED IT).

THEY SEND OUT TWO ELECTRICIANS FOR EACH JOB, AND THEY CHARGE $100 AN HOUR, BUT WITH TWO WORKMEN THE WORK GETS DONE TWICE AS FAST. SO IT IS, GENERALLY, REALLY GOOD IF YOU HAVE MORE THAN ONE THING FOR THEM TO DO. THEY WERE VERY PLEASANT AND READILY AGREED TO GO GET A LIGHT FIXTURE THAT I HAD NEGLECTED TO PROVIDE.

A TREE LIMB HAD FALLEN IN A STORM AND TOOK OUT MY ELECTRICAL MAST AND POWER. I CALLED THEM FOR AN ESTIMATE AND THEY SHOWED UP THE SAME DAY. THEY GAVE ME A QUOTE OF $500 AND SAID THEY COULD FIT ME IN THE NEXT DAY, WHICH THEY DID. THEY DID THE WORK PROFESSIONALLY AND EVEN CALLED THE CITY INSPECTOR TO HAVE IT APPROVED. THEIR RESPONSE AND ATTITUDE WAS SO GOOD, I DIDN'T EVEN GET A SECOND BID. THEY LATER INTRODUCED ME TO ANGIE'S LIST. I TALKED WITH THEM A BIT WHEN I WENT TO PAY MY BILL. ALL I CAN SAY IS THESE ARE REAL PEOPLE DOING A GOOD JOB. I TRUST THEM. WHETHER THEIR PRICES ARE A OR B, I DON'T KNOW. I GAVE THEM AN A BECAUSE OF THE TREATMENT I GOT FROM THEM, THE EXCELLENT SERVICE AND RESPONSE TIME, AND JUST THEIR ATTITUDE. THEY ARE REAL, AND PROFESSIONAL. HARD TO FIND THAT NOWADAYS.

THEY CALLED TO LET ME KNOW THEY'D HAD A COUPLE OF GUYS FREE UP AND COULD I MEET THEM AT THE HOUSE? I PULLED AROUND THE CORNER AS THEY PULLED IN FROM OTHER DIRECTION. THEY QUICKLY GOT DOWN TO WORK, DETERMINED WHAT I'D DONE, FIXED IT AND EVEN RECOMMENDED INEXPENSIVE CHANGE TO MAKE EXTERIOR LIGHT WORK BETTER.

$100/HR. BE SURE THE CLOCK BEGINS WHEN THEY ARRIVE.

DENNY CAME OUT THE WEEK BEFORE AND GAVE AN ESTIMATE AND SOME GOOD ADVICE. KEVIN AND ANOTHER CAME OUT THE NEXT WEEK AND FIXED THE PROBLEM WE HAD BEEN LIVING WITH FOR 6 YEARS. CAME HOME FROM WORK WITH EVERYTHING WORKING AND ALL CLEANED UP. GREAT JOB. I ALSO GOT 2 MEN FOR THE PRICE OF 1.

THEY DID A QUICK FIX FOR ME ON MY LIGHTING SITUATION. I WAS SATISFIED WITH THEM.

ELECTRICIAN WHO CAME TO INSTALL THE LIGHT DRILLED THROUGH A SHOWER DRAIN RETURN. WE FOUND THIS OUT WHEN WATER GUSHED INTO THE BASEMENT. THE NEXT DAY, A NEW ELECTRICIAN STOOD ON THE TOILET TO DO SOME OF THE REPAIR WORK AND CRACKED THE TILE AROUND THE TOILET. I CALLED THE COMPANY WHO SENT SOMEONE OVER WHO HUFFED "YOU JUST WANT US TO REMODEL YOUR BATHROOM FOR FREE" AND STORMED OUT WITH NO FURTHER CONTACT. THEY FIGURED OUT THAT THEY HADN'T EVER ACTUALLY RUN THE HOME EQUITY CREDIT CARD TRANSACTION FOR THE WORK THAT THEY PERFORMED. I DISCOVERED THEIR ERROR WHEN FIVE DAYS AFTER I PAID OFF MY HOME EQUITY ACCOUNT IN FULL DURING HOME REFINANCING, I RECEIVED THE CHARGE FOR $333.50. NO ONE CALLED TO TELL ME THAT THEY WERE FINALLY RUNNING THE CHARGE THROUGH. THIS IS AGAIN FRUSTRATING. AND YES, BROTHERS SPENT MORE ON THIS WORK THAN WE DID - BECAUSE THEY DID THE WORK INCORRECTLY, CAUSING A BAD WATER LEAK FROM OUR MAIN FLOOR INTO THE BASEMENT. I'M NOT SURE HOW THAT IS JUSTIFICATION FOR WHAT HAPPENED.

THEY WERE PROMPT, COURTEOUS, AND DID GOOD WORK.

THE 2 GENTLEMEN WHO DID THE JOB WERE FRIENDLY AND FOCUSED ON THEIR WORK. THEY REPLACED THE TOP 6 FEET OF THE MAST, RE-ATTACHED IT TO THE HOUSE, AND UPDATED THE FIXTURES. THEY ALSO RAN A GROUND LINE THRU THE BASEMENT, FOR CODE. THEY SAID THAT MY NEIGHBOR'S TREE WAS STILL INTERFERING WITH THE ELECTRICAL LINE, BUT THAT EXCEL ENERGY WAS RESPONSIBLE FOR CORRECTING THAT. THE JOB TOOK ABOUT 3 HOURS.

EVEN THOUGH THEY SAID THEIR WORK SCHEDULES WERE FULL, THEY WERE WILLING TO FIT ME IN AND TO DO THE WORK AS SOON AS THEY COULD SO I WOULDN'T BE WITHOUT LIGHTS ANY LONGER THAN NECESSARY.

THIS IS A FIRST CLASS COMPANY, VERY RESPONSIVE AND FAIR AND DO EXCELLENT WORK. IT'S THE THIRD TIME I'VE USED THEM AND I'VE NEVER BEEN DISAPPOINTED. KEVIN AND JEFF ARE VERY PROFESSIONAL, FRIENDLY, EFFICIENT AND FOCUSED ON THEIR WORK. THEY'RE WELL EQUIPPED AND KNOW THEIR BUSINESS. I HIGHLY RECOMMEND THEM.

THEY SAID THAT OUR WIRING SYSTEM WAS INADEQUATE AND UNSAFE WHICH CONTRADICTED THE CITY INSPECTOR AND ANOTHER COMPANY WE USED A YEAR AGO. THEY ALSO LIED ABOUT THE TIME SPENT SINCE WE KEPT RECORD AND OVERCHARGED US. WE ARE TRYING TO GET AMY TO FIX BUT SO FAR NO SUCCESS. I WOULD NOT USE THEM AGAIN OR RECOMMEND THEM TO ANOTHER.

WHEN THEY FIRST CAME TO THE HOUSE TO GIVE ME A QUOTE/ESTIMATE ON THE WORK THEY SAID IT WOULD BE ABOUT $250 DOLLARS. THE QUOTE THEY SENT ME IN THE MAIL WAS SUBSTANTIALLY HIGHER AT $425.