Brothers Electric Co

EXCELLENT! FROM MY INITIAL CONVERSATION WITH THE RECEPTIONIST (QUITE KNOWLEDGEABLE, SO I FELT COMFORTABLE BOOKING BROTHERS WITHOUT TALKING WITH AN ACTUAL ELECTRICIAN) TO THE EFFICIENCY OF THE WORK DONE, TO THE PRICE. A GREAT DEAL! WE HAD SOME MISSED COMMUNICATIONS FOR WHICH I TAKE RESPONSIBILITY, AND APPRECIATED THAT BROTHERS WAS STILL ABLE TO DO THE WORK WITHOUT BECOMING IMPATIENT WITH ME (MY PHONE WAS NOT WORKING). WE EXPECT TO CALL AGAIN IN THE FUTURE WHEN WE'RE READY TO PROCEED WITH OTHER HOME IMPROVEMENT PROJECTS.

WONDERFUL EXPERIENCE. THEY DID A GOOD JOB IN THE TIME THEY SAID THEY WOULD. EVEN CAME OUT TO SHOW ME HOW TO USE THE THERMOSTAT, WHEN I COULDN'T FIGURE IT OUT. I WOULD USE THEM AGAIN. FROM THE TIME OF THE ESTIMATE AND THE WORK BEING COMPLETED WAS LITTLE MORE THAN A WEEK.

I WAS VERY PLEASED WITH BROTHERS ELECTRIC. THEY WERE ABLE TO SCHEDULE A VISIT THE SAME WEEK I CALLED. THE ELECTRICIANS ARRIVED ON TIME. THEY LOOKED VERY YOUNG (MAYBE I'M JUST GETTING OLD). HOWEVER, THEY WERE OBVIOUSLY WELL TRAINED AND VERY KNOWLEDGEABLE. THEY DID THE WORK QUICKLY AND EFFICIENTLY.

VERY POLITE ON PHONE AND IN PERSON. ARRIVED ON TIME TO GIVE ESTIMATE AND TO DO THE ACTUAL WORK. I WAS VERY PLEASED WITH FINISHED JOB AND WILL DEFINITELY CALL AGAIN. I WILL RECOMMENDED MY FRIENDS!

THEY WERE VERY GOOD! THEY WORKED REALLY HARD TO GET THOSE UP!

MATT, THE OWNER, IS A VERY NICE MAN. THE PEOPLE WHO WORKED ON OUR PROJECT WEREN'T VERY GOOD. IT TOOK THEM A COUPLE OF HOURS TO ADJUST A TRENCH (THEY GOT PAID BY THE HOUR) AND THEY TOOK FREQUENT BREAKS. AT THE END OF THE JOB, THE LIGHT DIDN'T EVEN WORK. SO THEY HAD TO COME BACK A SECOND TIME TO FIX IT. WE WEREN'T CHARGED FOR THE SECOND VISIT. $100 OFF OF OUR BILL, WHICH WAS A NICE GESTURE, BUT I WISHED WE HAD USED SOMEONE ELSE.

WHILE THEY INITIALLY MADE A MISTAKE WHEN CHOOSING LOCATION FOR THE SUB-PANEL, I APPRECIATED THAT THEY DIDN'T MAKE FUSS WHEN I ASKED THEM TO MOVE IT. THEY STOOD BY THEIR ESTIMATE EVEN THOUGH IT APPEARED TO BE LOW. ALTHOUGH THEY WERE PROFESSIONAL IN ALL OTHER ASPECTS, THEY DIDN'T CLEAN UP VERY WELL, WHICH IS WHY I GAVE THEM A ''B'' IN THAT CATEGORY.

REQUESTED BID ON MULTIPLE PROJECTS, PRICED INDIVIDUALLY. ESTIMATOR CAME OUT, WAS SMUG, CONDESCENDING AND FAR MORE INTERESTED IN SHOWING ME HE KNEW MORE THAN I DID THAN LISTENING TO WHAT I WANTED. AFTER TELLING ME THE FIXTURE I PLANNED ON HAVING HIM INSTALL DIDN'T EXIST (I WENT BACK TO THE SHOWROOM AND CHECKED--IT DOES), HE SAID HE'D PHONE ME WITH AN ESTIMATE LATER THAT DAY. OVER A WEEK LATER, I GOT A WRITTEN ESTIMATE WITH ALL THE INDIVIDUAL JOBS COMBINED--UTTERLY USELESS TO ME AND A WASTE OF HIS TIME AND MINE, AS I HAD MADE IT VERY CLEAR I WANTED TO DO THE WORK IN TWO TO THREE WAVES. IF HE DIDN'T WANT THE JOB, HE COULD HAVE SAVED US BOTH THE TROUBLE AND SAID SO. THIS GUY WAS THE EPITOME OF WHY DEALING WITH THE TRADES CAN BE SO TIRESOME FOR WOMEN. LUCKILY, HIS TYPE IS GETTING RARER, BUT THEY STILL EXIST--TOO STUPID AND SHORT-SIGHTED TO APPRECIATE THAT OUR IGNORANCE IS THEIR BREAD & BUTTER. SISTERS: STAY AWAY FROM BROTHER ELECTRIC!

THEY WERE FAST, COURTEOUS, DID A GREAT JOB CLEANING UP, DOUBLE CHECKED WITH ME WHENEVER THEY HAD QUESTIONS, AND DID AN OVERALL GREAT JOB FOR A REASONABLE PRICE.

DENNY FROM BROTHERS WAS PROMPT AND CAME OUT THE SAME DAY I CALLED. HE WAS ALSO VERY KNOWLEDGEABLE AND NICE. EVEN THOUGH HE WAS HERE AN HOUR, HE ONLY CHARGED ME $45 SINCE HE DIDN'T HAVE TO DO MUCH AND I HAD THE $15 ANGIE'S LIST COUPON. GREAT SERVICE! I HIGHLY RECOMMEND BROTHERS.

I WAS VERY HAPPY THAT THEY ONLY CHARGED ME $89.00.

BOTH WORKMAN WERE SKILLED AND DIDN'T WASTE A MINUTE. VERY POLITE AND GOOD NATURED. MEN WHO ANSWERED MY QUESTIONS WITH PATIENCE AND GRACE.

REPRESENTATIVE NEVER SHOWED UP AND DIDN'T CALL.

2 WORKERS ARRIVED QUICKLY, STUDIED THE SITUATION, EXPLAINED IT TO ME, AND SOLVED THE PROBLEM WITH MINIMAL EXPENSE. COURTEOUS, AND PROFESSIONAL DEMEANOR.

VERY PROMPT AND COURTEOUS, CHARGED TOO MUCH FOR THE WORK DONE REPLACING A $5.00 FUSE. I'M SURE I WAS NOT OVERCHARGED. I WAS VERY DISAPPOINTED IN MYSELF THAT IT WAS SOMETHING THAT SIMPLE AND EASY TO REPAIR.

DID A GREAT JOB. CAME A BIT LATE TO THE JOB.. A MISCOMMUNICATION... THEY WERE VERY APOLOGETIC. TWO MAN CREW. WORKED EFFECTIVELY AND EFFICIENTLY. PROVIDED GOOD ADVICE ON WHAT TO DO NOW VS. LATER. IDENTIFIED CAUSE OF ELECTRICAL OUTAGE AND SAVED A POTENTIALLY HAZARDOUS PROBLEM.

THE WORK WAS DONE VERY RAPIDLY AND I GOT THE IMPRESSION THAT THE SENIOR ELECTRICIAN WAS VERY EXPERIENCED AND COULD TACKLE MOST ANY PROBLEM. WHAT WOULD HAVE TAKEN ME DAYS TOOK THEM ONLY THREE TO FOUR HOURS AND THEY WERE WELL FOCUSED ON SOLVING THE PROBLEMS AND GETTING US LIGHT BACK AS QUICKLY AS POSSIBLE.

EXTREMELY PROMPT. I CALLED AT 7:45 AND JEFF WAS THERE AT 9:30. MIKE TOOK THE CALL. BOTH JEFF AND MIKE WERE COURTEOUS, PROFESSIONAL AND PLEASANT. WE'RE GOING TO SEE WHAT OTHER ELECTRICAL WORK WE CAN FIND FOR THEM TO DO.

THE 2-MAN CREW SHOWED UP ABOUT 10 MIN. LATE AND SAID THE JOB LOOKED VERY STRAIGHT-FORWARD. HOWEVER, IT TOOK ABOUT 1.25 HOURS (I WAS BILLED FOR A FULL 1.5). I WAS ORIGINALLY QUOTED A PRICE RANGE OF $150-$200, SO WITH A STRAIGHT-FORWARD JOB AND A $15 ANGIE'S LIST COUPON I DIDN'T EXPECT THE COST TO BE CLOSER TO $200. MY HUSBAND WAS ALSO NOT SURE WHY THE JOB REQUIRED A 2-MAN CREW (WE HAVE HAD THE SAME WORK DONE IN A PREVIOUS HOME BY ONE ELECTRICIAN FOR SUBSTANTIALLY LESS). BOTH TECHNICIANS WERE FRIENDLY AND APPROACHABLE, HOWEVER AND DID EXACTLY WHAT I ASKED THEM TO DO.

THE GENTLEMAN WAS ON TIME, VERY POLITE, HELPFUL, AND THEY HAVE GREAT PRICES!

THEY WERE STRAIGHT FORWARD IN WHAT WAS GOING ON. I WOULD RECOMMEND THEM TO ANYONE. THEY WERE REASONABLE. RIGHT ON TIME. COURTEOUS.

I WAS HAPPY WITH THEM OVERALL BUT THERE WAS A SNAG, WHERE THEY DIDN'T HAVE MY NUMBER SO I HAD TO CALL TO FIND OUT WHERE THEY WERE. THEY DID SHOW UP ON THE SAME DAY. I WOULD USE THEM AGAIN.

DAVE AND DAN WERE ON TIME, POLITE, AND VERY EASY TO WORK WITH. THEIR WORK WAS EXCELLENT, AND THEY WERE VERY TIDY. WE WILL HIRE BROTHERS ELECTRIC CO. FOR OUR NEXT PROJECT.

VERY PROFESSIONAL, FRIENDLY, AND QUICK. THEY KNOW THEIR STUFF, HAVE ALL THE PROPER PERMITS AND CODE COMPLIANCE. DAVE HAS BEEN IN CHARGE OF OUR PROJECTS, AND WE WOULDN'T USE ANYONE ELSE.

THEY REALLY TORE UP MY PLASTER CEILING IN THE BASEMENT AND LEFT A MESS. I DIDN'T KNOW THEY WOULD TEAR A 16 FOOT HOLE IN MY CEILING. ALSO, THEY INSTALLED A 110 WHERE I HAD WANTED A 220. THEY CAME BACK AND FIXED IT. THE ORIGINAL WORKERS WERE AL AND JEFF AND THEY DID NOT COMMUNICATE OR LISTEN WELL. NOT SURE OF THE WORKERS WHO RETURNED TO FIX THE 220, BUT THEY WERE EXTREMELY POLITE AND DID THE JOB QUICKLY. HAD A BIT OF A HARD TIME WITH THE OFFICE GETTING THINGS SET UP FOR THEM TO COME AND FIX THEIR MISTAKE.