Brothers Electric Co

It was a good experience. They were good problem solvers and knew what they were doing.

This is the worst grade I've given on Angie's List. I feel bad about it because really, the guys that came were nice and did a good job, both of the brothers, Mike and Denny were very nice. I have no problem there but my appointment was for 8:30 in the morning and they were 55 minutes late. No phone call either, I finally called the office at 9:05 asking what's up and Denny said, yeah, they're running a little late. Please... at least be considerate for other people's time. A person literally puts everything on hold when they're waiting for an appointment. I understand things come up but there's no excuse for not calling, and then call before the scheduled time because you already know if you're going to be late or not. Almost an hour late with an early morning appt. and receiving no phone call effects the professionalism grade along with responsiveness.

Everything went well. I was very pleased.

Excellent experience from scheduling the quote to completion of the job. The crew was great, installed everything efficiently and were really clean. I will use them again and I recommend them very highly. They also honored the Angie's list coupon and were the best quote overall. I can see why this Company gets Angie's list honor year after year!

Very satisfied with this service. The electrician first fixed the faulty outlet, by quickly identifying a breaker issue. He then moved on to running the electrical outlet. He explained a few options to me, and when the first, easiest was not possible, he explained why, and what he'd do next. He was able to use existing wiring in the basement to run up into the kitchen. In the meantime, he identified some issues with the light sockets in my laundry room, and the doorbell. I was aware of the light issue (it was broken, and hanging) but had NO idea it was causing the doorbell issue. He picked out a few other bizarre wiring issues in the house. He fixed the light, and the doorbell for me, quickly. He also helped me to figure out a light switch that appeared to do nothing, and explained what I could do myself (safely) to figure out what it powered, and fix it!! He then asked me some questions about the recessed lighting I wanted, gave me some rough estimates, and information on what I needed to know to purchase the supplies myself (not required, my choice...). He also told me about the type of wiring I have (aluminum) and what that means for choices I might make about the house and remodeling going forward. He was extremely helpful, full of information, and felt like the handy dad or grandpa that every single woman should have. I felt very comfortable with his recommendations. I highly recommend him, and Brothers!

Couldn't be happier with the whole job from start to finish.

We decided on Brothers Electric because they were competitive w/other quotes but most importantly they offered creative suggestions on how to accomplish the job w/o running electric outside the house. The individuals that did the work did an excellent job. They were efficient, did a very good and thorough job and cleaned up after. We have already recommended them to friends.

After discussing the project scope with a Brother Electrics representative they came back with a $800 estimate. Based on this estimate we decided to move forward. Our basement is unfinished so the job was fairly straightforward. Installation quality was ok but not great (a doorframe was slightly warped in the process). After the job was completed Brother Electric employees asked us if we were planning to finish the basement later on. We said that we were considering it but did not have a date in mind so the work should be considered completed. As a result we received an invoice for the work that we paid immediately. A year later we received another invoice for an unpaid amount of $800 (plus late fees). Turns out that the work permit was still open because Brother Electric "understood" that we were going to finish the basement at a later date - which never was the case. We asked Brothers to send us an itemized bill detailing exactly the work that was done so that we can assess whether there was still an open balance to be paid. Instead we received a 4-line bill with an open amount of $150 that we decided to pay to move on. After doing some research it seems that this type of practice (electricians leaving work permit open for "more work") is unfortunately widespread. If you decide to use Brothers Electric (or any other electrician for that matter) make sure to ask for a detailed bill and ensure that the work permit has been closed after the work has been done.

I spent 3 hours on a Saturday trying to get the wiring fixed as I was attempting to install this ceiling fan. Should've outsourced the work and saved my time. The Brothers electrician had that plus the installation of two hallway light fixtures done in two hours time.

I needed electrical for a new kitchen exhaust vent. Because of our layout the installation was complicated, but the electrician did a nice job without cutting any extra holes in our walls. The company gives free estimates and charges $85 per hour plus materials. I was happy with the finished job, and will call them again if I need future electrical help.

They were excellent. Their pricing was less than other service providers. They were very efficient, installed and replaced the fixtures very quickly.

I was very happy with them. They were very nice and easy to deal with. They were honest about the cost, and I plan to call them the next time I have an electrical issue.

I had them come out to install 3 outside outlets. I thought the price was quite high, but went ahead anyway. They arrived promptly and got the work done quickly, but I hate the fixtures they installed. They have a 2 inch hard plastic box protruding out and a large brittle plastic bubble over that. In order to plug in a cord you have to squat almost to the ground, lift the cover to see where the hole are are and try to fit the cord into the slots that go sideways. Because the two outlets are so close together, its almost impossible to plug in more than one cord. Two of the plastic bubbles have already broken off. In their defense, they told me they had to use these boxes because they were code. If I could rate whoever designed this dumb box I would give them an F! Bottom line is I spent too much and am not happy with the result.

The person I spoke with on the phone was very friendly and made sure they could install this particular light before confirming the appointment. The guys came right on time. Overall the work was good, but I felt that he ignored me when I explained which dimmer switches we had (purchased separately) and where they were to be installed because he asked me a few times about it. When one of the new switches didn't work (it was a single pole and should have been a three-way switch) he didn't offer solutions. I asked them to at least put the new cover plate on so it matched the new ones and he did. Also, they did not remove their shoes - or even ask if it was okay to leave them on when they came into the house. They did a very nice job installing the light!

Unlike another top ranked electrical contractor, I was able to set up the work with Brothers on short notice. They ran an elctrical line from my basement, through the foundation of the house, underneath a deck for about 15 feet to an outlet they mounted beneath the surface of my deck. They then connected the line to an indoor switch, so that I can turn low voltage lighting I'm installing to highligh a tree my deck is built around on and off from inside the house. Overall, their work was high quality. I have only three minor issues to note: first, they arriaved 1/2 hour late after calling to say they needed to stop at the stoer on the way for supplies. Second, there was a small opening around the line they ran through the foundation that needed to be "plugged". I spotted it when they were ready to leave, and they fixed it. Third, they left some small plaster chips on the floor where they installed a switch.

They came out quickly and they came out on time. The price was high. We have two gas irons in two different bathrooms which are on different circuit breakers. They both blew because two gas irons and the hair dryers were used at the same time though they were on different lines. These guys came out, one of them looked at the gas iron and the other guy installed the local lamp. When they were about to leave I went to close the breaker box and noticed that the one of the breaker box had blown out. I went to call them but they were not willing to come back, finally I made them come and look at it. They found that some body had connected both the bathroom lines to the same break box and finally they fixed the problem. They were not able to find the actual problem.

I found Brothers on Angie's List Wednesday, speaking to Denny who arranged an estimate visit for the following day. He arrived early and quoted me an hourly rate (for 2 electricians) for the services I requested, He estimated the work would take "2 hours, 3 hours max." He said the work could probably be done the following week, and that Mike would call to schedule a time. Mike called within a couple hours and said the work could be done the following day (Friday). I received a call from electrician, Jeff, as requested when they were 15-20 minutes away. Jeff and Joe arrived at the agreed upon time. They inquired about my needs and promptly began to work. A couple of unforeseen problems accessing existing electrical boxes in the ceiling occurred (not caused by them), and they were forced to cut holes in the ceiling of two rooms to accomplish the end results. These holes will require patching, but they were cut neatly and as small as possible to gain access to what they needed. Despite the unexpected problems and frustrations, both Jeff and Joe maintained a positive and calm attitude throughou the work, and ultimately accomplished everything I had requested. They offered helpful suggestions and alternatives when I was unsure of the best way to proceed. Upion finishing the work, they cleaned up all work areas. The work ended up taking about an hour longer than I was quoted, but only because of the unexpected inaccessibility of the electric boxes that were buried by a previous ceiling repair. Otherwise the time estimate would have been right on. I will definitely be calling Brothers Electric again as my remodeling project continues in stages.

we had tried the obvious (isolating appliances and testing individual lights) before and Brothers did a nice job sytematically working through options until they identified a short circuit in an exterior light fixture. They repaired the fixture and solved the problem. Took > 1 hr so price seemed reasonable too.

Electrician called me to let me know he could come early. I was very pleased. He arrived, looked over the disposal and electrical system, got to work right away, and diligently completed the job. He added a switch for the disposal and had to cut and drill through our ceramic tile backspash. He did a great job and made everything look complete and professional. At the end, he explained everything to me and even took an additional 5 minutes to install a new thermastat I had recently purchased.

We needed to replace our gas water with an electric water heater. This required us to have an additional electrical outlet specifically for the new water heater. The electricians were accomodating in finding a time that worked for the plumber as well.

The main circuit breaker for our house kept tripping. We called Brothers Electric at about 12:30 in the afternoon and someone was at our house to fix it within two (2) hours. He explained that there was a loose screw that caused one of the circuits to overheat and trip the main breaker - in other words, it was doing what it was suppose to do. He tightned the screws and was confident that that should take care of the problem.

Since moving into our home four years ago, we have considered a post light for our front yard to help light the steps leading to our home. We contacted three companies for bids and chose Brother's because of the their price and previous experience with the company. The guys from Brother's showed up on time and did a great job installing the post light and hanging the sconces. Best of all, the post light came with a photo cell switch to turn on the light when it got dark. We noticed the first night, that the light kept turning on and off at dusk. I quickly realized that the light fixture's photo eye was mounted too close to the light which was causing the light to turn off once the light came on and then on again when the light went off. The following day I called Brother's and told them of the issue. Even though we had not purchased the light from them them, they still came up with a fix with included a rubber "hood" to shade the photo eye from the light fixture. Great service when you consider that they could have easily pushed this back to us to work with the retailer were we purchased the light.

The estimator did not work on Fridays and we could not find a time that worked well for someone to come out and estimate.

They came out right on time for the estimate. They were very professional and helpful. They gave us a lot of tips while they were out. They pointed out some things that were done incorrectly and they fixed them free of charge which was nice. They were very thorough while they were at my home. I plan to use them in the future.

Mike answered the phone when I called. I explained my concern about a light in the basement that shocked my husband when he tried to change the lightbulb. It was 4:15pm and he was the only person in the office. He asked if I would like him to come out that night. I said that I did because I was worried about the electrical problem. He came right away, was extremely pleasant and figured out what the problem was. He didn't have the parts with him so he came back the next morning and replaced two lights we have. The price was very reasonable and it was a pleasure to work with him.