Blessing Campbell

I had hired a different company originally, but they wanted me to wait 30 days. Blessing Campbell was there in one day, had the chair expertly repaired, and back in just a few days! Amazing service!

Replaced lag bolts used by manufacturer with threaded inserts and bolts. Picked up the chairs and returned them ahead of schedule as they were told we needed them for a big family dinner. Only downside is that they convinced me to replace the felt on the bottom of the legs with teflon slides which were extra cost. I ripped those off after a week when I noticed that the hardwood floors were getting scratched. Placed them with felt again which I feel is much more practical.

The work was done and the dresser looks amazing. They picked it up and delivered it for us. Mr. Blessing and his workers were very professional.

Walt did a great job. My table looks like new and now matches the chairs. Beautiful craftsman.

Great - we really liked the communication, pick up and delivery and final product

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Absolutely beautiful. He is very quick to respond and get the work done.

It was fine. We had three estimates and I liked all of them and we had stopped because of another thing. We didn't get to the point of choosing but any one of the companies could be the one we could have worked. For my experience with them so far, I'd give them an A.

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He was great and has done other work for us since. Scheduling was very easy. He brought samples of upholstery etc. and gave us recommendations. Walt was very easy to work with. I’ve used him for my Mom and my friends have also used them. Pricing with him was in the middle of the road.

Walt completely repaired my coffee table, which had been expensive, that wasn't built that stronly and had started falling apart. He then even added support to it to make it stronger.

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It was a big deal purchase and it went very well. They not only did what I called them for originally, I gave them more work. They take a long time because they are very thorough, but they do a beautiful job. I think I spent another $400. Their personality stands out and the sense that they know what they are doing.

Communicating with the provider was challenging. They did come and appraise the work, and promised a written appraisal which was never received. Then, there was a misunderstanding regarding the value of the certificate we purchased, even though the certificate itself was clear. This caused a significant delay, and not only did it take a long time to clarify that information, and to get the work finally completed. When they did return the chairs, one of them had not even been repaired, and we had to send it back. Based on the experience we had, we would never use this provider ever again.

I happened to call on pick up days, so they came to pick up the table top that day. Walt was extremely detail oriented on the phone regarding services and pricing. We received new invoices every step of the process, so we always knew how much everything was going to cost. Blessing Campbell is very knowledgeable about antique furniture. They are craftsmen and you will know this as soon as you talk to them. They love fine furniture. Our cat had urinated on the table, so they had to not only get out the stain, but then refinished the top and replaced the trim that had broken off here and there with trim that would have been original to the table. They did the three leaves as well. They are also providing free appraisals of the dining set as well as a bedroom set. We are very happy with their work and will use them again in the future. I bought a coupon for a friend who needs some furniture repaired and told her she would be extremely pleased with the results.

10/17/13 I never used the service, only communicated with them. I purchased a Big Deal, but was told that my service request did not meet a minimum purchase amount requirement. Update: 10/30/13 Please allow me to clarify. I completed this initial rating when asked to do so by Angies List after I requested a refund for the Big Deal I purchased. As mentioned, I was told that my furniture repair did not meet the minimum purchase requirement. No such minimum is mentioned in the Big Deal ad. (I have pasted the info below directly from the ad's "fine print.") After discussing this minimum with Mr. Blessing, I felt it was appropriate (even if not listed in the ad) and agreed to request a refund from Angies List. That was the point at which I submitted the review. As Mr. Blessing had received such good reviews, I thought it reasonable to move forward with his services anyway, even without the Big Deal. As he mentions, he did indeed come out to my home to pick up my furniture item outside of business hours (on a Saturday). Although, he was the one that offered to come that day in the first place, and while he did go out of his was to pick up my item, it was only after he missed an initial appointment of 11:30am. When I called to see why he had not arrived, he was apologetic and while initially seemed reluctant to come by, he ultimately did and I greatly appreciated his flexibility. He then told me the chair would be ready in several weeks and he would be in touch. Two days later (Monday) I come home to find the chair returned, left on my front porch with a copy of my original review and a note that simply says "Leave on the porch," with no explanation as to why (or listing of other shops). I contacted Mr. Blessing yesterday (Tuesday) and heard back from him today. He referenced my review and how he was unclear why I said that no service had been performed when he actually had my chair and I explained as I have here how I came to write the initial review. He indicated that he had issued a credit and Angies List did as well saying I actually got a "double credit" I did indeed receive from Angie's List, a refund for my initial Big Deal, but nothing more. I do not expect to receive more back than I actually paid for, so this is appropriate. Regardless of my somewhat frustrating experience, I am sure that Mr. Blessing provides great furniture service, which is why I had intended to work with him despite the Big Deal minimum requirement confusion; however, due to the miscommunication and somewhat questionable professionalism (leaving my item on the front porch with no attempt at explanation or even a simple phone call) I am not moving forward with his services. "The Fine Print from the original Big Deal with no reference to a minimum purchase requirement Not valid for cash back Coupon cannot be combined with other specials or offers Coupon cannot be applied to current or past jobs Appointments are to be scheduled & performed during normal business hours Normal cancellation policies apply One coupon valid per household; full coupon value must be used in one visit /project Coupon is good for up to $200 of restoration, repair or refinishing labor Includes minor materials (stain, sandpaper); Large materials/parts will be additional cost (specialty woods, replacement glass, upholstery work) Larger and/or very detailed projects will be estimated and presented to the member for approval Not valid for upholstery work, however it is available for additional cost All scheduling is first come first serve Please mention coupon at the time of scheduling and redemption Promotional value expires 4 months from date of purchase; Paid value never expires"

I have a matching leather sofa and love seat that are 17 years old. While the leather itself is still in great shape - the physical structure of the two pieces was beginning to sag and deteriorate after all these years. Walt came to my home, picked up both pieces and returned them to his shop. Once he was able to open them up, he called me with an assessment of the work that was needed to bring them "back to life". We agreed to the work. Essentially, he repaired the springs and support system as well as repaired some of the wood structure of the pieces so that they are like new. He also replaced the legs that were in pretty rough shape after 17 years. The pieces were retuned to me about 2 weeks later and are terrific. The sagging is all gone. The pieces sit like brand new furniture. While I paid a little over $600 for the work, Walt saved me thousands in not having to purchase new furniture. I would highly recommend Walt and his team.

I learned of Blessing Campbell through Angie's List. Walt Blessing came to my home to look at my working 1901 Victrola. The mahogany cabinet had scratches and some missing scroll trim. There was also a cracked leg. The wheels barely rolled and one wheel had come off. Walt Blessing mailed me a detailed estimate of what the repairs and refinishing would entail. Because the Victola was a gift to me, I felt the investment of $1000 into this antique was worth it. I had researched the market price for a Victrola like mine (hard to do since no two are alike then they get to this age). Walt came to my house to pick up the Victrola to take it back to the workshop. They handled the Victorla expertly, wrapping it and securing all moving parts for transport. There was no rush on this project.Shortly after they took it to the workshop, they called me to come down and approve the stain they had chosen to use for refinishing. The inside of the Victrola was still in pristine condition and so matching the stain was fairly easy. Still, I think Walt's expertise put me at ease through the whole thing. The missing scroll moulding had been replicated - hand carved with a drimmel tool! It was pefect! It took about a month to get the Victrola back. It is so beautiful and perfect. I love it! It is now valued over $2,000 and was absolutely worth it to me to have it restored. I highly recomend Blessing Campbell.

Given that these guys were the only furniture people that called me back or picked up the phone, I decided to go with them. The end result was good- although it took 2 trips (on their part) and some encouragement from me to make it happen. Overall, I do feel like they know what they are doing and they will make sure you are satisfied. It is also nice that they will pick up and deliver your piece if the work cannot be done at your home. That is a nice service. They also showed up within minutes of when they said they would.

I GAVE MY WARRANTY INFORMATION TO THE GENTLEMAN ON THE PHONE SO HE COULD CHECK WITH FLEXSTEEL ON THEIR WARRANTY (I HAVE A 10 YEAR OLD HIDE-A-BED THAT HAS A BROKEN/STRIPPED SPRING). I CALLED HIM BACK TWICE IN THE FIRST WEEK OR SO, BUT HE HAS NEVER RETURNED MY CALLS (IT'S BEEN ABOUT A MONTH). I CHOSE THIS CO. BECAUSE OF ITS AD WHICH STATES ''OUR FAMILY SERVING YOURS SINCE 1937.'' ''QUALITY STILL APPLIES HERE.''